FaultScore report
Owners have filed 15 complaints about the 1997 GMC Sierra 3500 with NHTSA between 1997 and 2003. The largest single group is the steering. Across this model's run it ranks 11 of 26 worst.
FaultScore 54/100
Higher is worse. Measured against the other years of the GMC Sierra 3500.
How this is worked out15
Complaints
4
Crashes reported
0
Fires reported
2
Injuries reported
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires · median 95,000 mi
2 crashes, 0 fires
1 crashes, 0 fires
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
SERVICE BRAKES, HYDRAULIC
MY BRAKES FAILED WHEN I GOT INTO A WRECK, THE PEDDLE WENT TO THE FLOOR ITS LIKE MY BRAKES WERE NOT THERE. I HAVE A 97 GMC K3500 4 DOOR LONG BED 4 WHEEL DRIVE, I FELT THAT I SHOULD HAVE BEEN ABLE TO STOP,I ALSO HAVE TO REPLACE MY FRONT BRAKES EVERY YEAR NO MATTER WHAT KIND I BUY. *NLM
NHTSA complaint #10010513 — an unverified report by a vehicle owner.
STEERING:LINKAGES:TIE ROD ASSEMBLY
INSURED PERSON WAS DRIIVING ON HIGHWAY AT 55MPH WHEN FRONT RIGHT INNER TIE ROD END BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES, CAUSING INJURIES TO TWO. DEALER NOTIFIED.
NHTSA complaint #822747 — an unverified report by a vehicle owner.
STEERING:LINKAGES:TIE ROD ASSEMBLY
INSURED PERSON WAS DRIVING ON HIGHWAY AT 55MPH WHEN LEFT SIDE INNER TIE ROD BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES AND CAUSING TWO INJURIES. DEALER NOTIFIED.
NHTSA complaint #822750 — an unverified report by a vehicle owner.
POWER TRAIN:AXLE ASSEMBLY
VEHICLE'S REAR AXLE BECAME DETCHED FROM VEHICLE WHEN APPLYING BRAKES. BOLTS FROM THE MFR PLANT WERE MISSING. THIS OCCURRED WITH ONLY 300 MILES ON THE CAR.
NHTSA complaint #807041 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
SERVICE BRAKES, HYDRAULIC
MY BRAKES FAILED WHEN I GOT INTO A WRECK, THE PEDDLE WENT TO THE FLOOR ITS LIKE MY BRAKES WERE NOT THERE. I HAVE A 97 GMC K3500 4 DOOR LONG BED 4 WHEEL DRIVE, I FELT THAT I SHOULD HAVE BEEN ABLE TO STOP,I ALSO HAVE TO REPLACE MY FRONT BRAKES EVERY YEAR NO MATTER WHAT KIND I BUY. *NLM
NHTSA complaint #10010513 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #766511 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN.
NHTSA complaint #871983 — an unverified report by a vehicle owner.
STEERING
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN.
NHTSA complaint #871983 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN.
NHTSA complaint #871983 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN.
NHTSA complaint #871983 — an unverified report by a vehicle owner.
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN.
NHTSA complaint #871983 — an unverified report by a vehicle owner.
STRUCTURE
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN.
NHTSA complaint #871983 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING PUMP FAILED UNEXPECTEDLY WHILE DRIVING AT APPROXIMATELY AT 65 MPH, CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WHICH COULD HAVE RESULTED IN A CRASH.
NHTSA complaint #867390 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO THE FLOOR AND RESULTING IN EXTENDED STOPPING DISTANCE, WHICH ALMOST CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #843114 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
UNDER NORMAL BRAKING AND ON REGULAR ROAD CONDITIONS WHEN APPLYING THE BRAKES TRUCK PULLS TO THE LEFT AND THE PEDAL IS SOFT. THE FRONT BRAKES WERE REPLACED AT 21,000 MILES AND REAR BRAKES WERE REPLACED AT 22,000 MILES. OWNER STILL EXPERIENCING PROBLEMS WITH BRAKES. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #837723 — an unverified report by a vehicle owner.
STEERING:LINKAGES:TIE ROD ASSEMBLY
INSURED PERSON WAS DRIIVING ON HIGHWAY AT 55MPH WHEN FRONT RIGHT INNER TIE ROD END BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES, CAUSING INJURIES TO TWO. DEALER NOTIFIED.
NHTSA complaint #822747 — an unverified report by a vehicle owner.
STEERING:LINKAGES:TIE ROD ASSEMBLY
INSURED PERSON WAS DRIVING ON HIGHWAY AT 55MPH WHEN LEFT SIDE INNER TIE ROD BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES AND CAUSING TWO INJURIES. DEALER NOTIFIED.
NHTSA complaint #822750 — an unverified report by a vehicle owner.
SEATS
WHILE DRIVING THE DRIVER'S SIDE SEAT FRAME BROKE, CAUSING THE SEAT TO FALL BACKWARDS.
NHTSA complaint #810238 — an unverified report by a vehicle owner.
POWER TRAIN:AXLE ASSEMBLY
VEHICLE'S REAR AXLE BECAME DETCHED FROM VEHICLE WHEN APPLYING BRAKES. BOLTS FROM THE MFR PLANT WERE MISSING. THIS OCCURRED WITH ONLY 300 MILES ON THE CAR.
NHTSA complaint #807041 — an unverified report by a vehicle owner.