FaultScore

FaultScore report

1998 GMC Sierra 3500 problems

Owners have filed 12 complaints about the 1998 GMC Sierra 3500 with NHTSA between 1999 and 2012. The largest single group is the brakes. Across this model's run it ranks 16 of 26 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the GMC Sierra 3500.

How this is worked out

The numbers

12

Complaints

0

Crashes reported

2

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 86 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the GMC Sierra 3500. 50 means typical for this model; 100 means roughly double.
Severity — 86
16.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 1998 compares with every other GMC Sierra 3500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1998 GMC Sierra 3500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 4 33.3%

Median failure at 155,500 miles

Tires 2 16.7%
Fuel & Propulsion 2 16.7%

0 crashes, 1 fires

Windows, Mirrors & Wipers 1 8.3%
Acceleration & Cruise Control 1 8.3%

Median failure at 120,000 miles

Body & Structure 1 8.3%

Median failure at 95,173 miles

Electrical System 1 8.3%

0 crashes, 1 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

75,000 – 99,999 miles 1 25.0%
100,000 – 149,999 miles 2 50.0%
150,000+ miles 1 25.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 1999 peak 2 Nov 2012

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Grand Prairie, TX Fire

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

MAIN BATTERY CABLE FAILED CAUSING VEHICLE TO CATCH FIRE WHILE IDLING. NLM

NHTSA complaint #550809 — an unverified report by a vehicle owner.

Duncanville, TX Fire

FUEL SYSTEM, GASOLINE:DELIVERY

SMELL OF FUEL WHEN DRIVING VEHICLE, WHEN VEHICLE LEFT RUNNING PARKED, VEHICLE ENGINE COMPARTMENT CAUGHT ON FIRE AND DESTROYED THE VEHICLE.

NHTSA complaint #713711 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 136,000 miles South Charleston, OH

SERVICE BRAKES

TL* THE CONTACT OWNS A 1998 GMC SIERRA 3500. THE CONTACT STATED THAT WHEN HE APPLIED HIS BRAKES TO RELEASE THE GEAR SHIFTER, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THE BRAKE WARNING LIGHT ILLUMINATED IMMEDIATELY AFTER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES HAD BURST AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 136,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10484467 — an unverified report by a vehicle owner.

at 120,000 miles Washougal, WA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1998 GMC SIERRA 3500. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION. THE CONTACT HAD NOT INFORMED THE DEALER, AND THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 120,000.

NHTSA complaint #10419883 — an unverified report by a vehicle owner.

at 175,000 miles Spartanburg, SC

SERVICE BRAKES, HYDRAULIC

ABOUT 4 YEARS AGO I HAD PROBLEMS WITH MY BRAKE BOOSTER SYSTEM ON MY TRUCK WHEN THE BRAKES FAILED AND IT WAS HARD TO STOP THE TRUCK. I HAD THE BRAKE BOOSTER REPLACED TWO TIMES THEN HAD TO HAVE THE POWER STEERING PUMP REPLACED AS THIS IS CONNECTED TO MY BRAKE SYSTEM. ABOUT A YEAR AFTER I HAD THIS WORK DONE GMC RECALLED THE POWER STEERING PUMP ON MY TRUCK. NOW I AM HAVE PROBLEMS WITH THIS SYSTEM AGAIN. IF I TURN MY TRUCK RIGHT OR LEFT THE BRAKE ACTIVATE JUST LIKE YOU ARE PUSHING ON THE BRAKE TO STOP. THIS HAS ALMOST CAUSED ME TO HAVE AN ACCIDENT MORE THEM ONCE. I UNDERSTAND FROM OTHER OWNERS THAT THIS SYSTEM HAS A LOT OF PROBLEMS WITH IT AND THE ONLY WAY TO FIX IT IS TO REMOVE THIS SYSTEM AND REPLACE WITH A DIFFERENT TYPE OF SYSTEM. I HOPE YOU CAN HELP ME AND OTHER OWNERS TO GET GMC TO REPAIR OUR BRAKES.

NHTSA complaint #10254211 — an unverified report by a vehicle owner.

at 95,173 miles Palatka, FL

STRUCTURE:FRAME AND MEMBERS

SEVERE VEHICLE FRAME CORROSION/RUSTING OF FRONT FRAME EXTENSIONS, PARTICULARLY IN AREA OF STEERING BOX MOUNTING OF SEVERAL AGENCY OWNED 98-2000 YEAR MODEL CHEVROLET & GMC PICKUP TRUCKS. DISPOSITION IS SCRAPPING VEHICLES AS BEYOND ECONOMICAL REPAIR AND UNSAFE TO OPERATE.

NHTSA complaint #10184019 — an unverified report by a vehicle owner.

Centerburg, OH

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPERS CAME ON AND OFF INTERMITTENTLY WHILE DRIVING IN INCLEMENT WEATHER. THIS CAUSED POOR VISIBILITY. DEALERSHIP WAS CONTACTED AND STATED THAT VEHICLE WAS NOT UNDER RECALL.

NHTSA complaint #10044133 — an unverified report by a vehicle owner.

Mechanicsburg, PA

SERVICE BRAKES, HYDRAULIC

CONSUMER STATED THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED TS

NHTSA complaint #8023036 — an unverified report by a vehicle owner.

Gregory, MI

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

I HAVE THE MISFORTUNE OF OWNING A 1998 GMC 1 TON DUALLY, THE REAR BRAKE DRUMS HAVE SEALS LOACATED ON THE INBOARD SIDE THAT SEAL AGAINST A SURFACE OF THE AXLE. AS IT IS A FULL FLOAT AXLE, MEANING THERE ARE TAPERED BEARINGS IN THE BRAKE DRUMS THE BEARINGS ARE LUBRICATED WITH AXLE FLUID AND THE SEALS ARE THERE TO PREVENT LEAKAGE OF THE FLUID. THE FAILURE OF A SEAL PROVIDES A FLUID LEAKAGE PATH THAT IS DOWN THE INSIDE SURFACE OF THE DRUM, ACROSS THE SURFACE OF THE DRUM WHICH THE BRAKE LININGS CONTACT AND OUT BETWEEN THE BACKING PLATE AND DRUM. I HAVE HAD 3 SEAL FAILURES ON ONE SIDE AND 2 ON THE OTHER. A FAILURE OF THE SEAL ALLOWS 80W90 AXLE FLUID TO SOAK THE BREAK LININGS, AS THIS IS NOT OBVIOUS, THE FAILURE IS NOTICED BY INCREASED STOPPING DISTANCE AS THE REAR BRAKES ARE RENDERED USELESS BY THE CONTAMINATION WITH AXLE FLUID. SINCE 1-TON TRUCKS ARE UASUALLY SOLD TO PULL OR HAUL THIS IS AN ESPECIALLY DANGEROUS CONDITION, WITH A FULL RATED LOAD THE REAR BRAKES ARE MUCH MORE CRITICAL THAN THAT OF A PASS CAR. I TALKED TO MECHANICS AT GM DEALERSHIPS AND THEY SAY THE SEALS HAVE BEEN A PROBLEM SINCE AS LONG AS THEY CAN REMBER. I'VE SINCE LOOKED AT THE BACKSIDE OF THE REAR TIRES OF DUALLY AND NOTICED THE TELL TALE SIGN OF A FAILED SEAL OF AXLE FLUID STAINS. THERES AN AWFULL LOT OF 1 TON DUALLYS ON THE ROAD WITH NO REAR BRAKES.

NHTSA complaint #763739 — an unverified report by a vehicle owner.

Iola, KS

TIRES:TREAD/BELT

AT 65MPH VEHICLE STARTED MAKING A THUMPING SOUND. WHEN CONSUMER PULLED OVER AND STARTED FEELING AROUND TIRE TREAD WAS SEPARATING. RIGHT REAR TIRE HAD AT LEAST 1,000 MORE MILES TO GO. CONSUMER USED THE SPARE TIRE TO GO FIND A FIRESTONE DEALER WHICH THEY REPLACED AND BALANCED TIRE FOR FREE. CONSUMER OWNS A 1999 MOTOR HOME WITH A 98 CHEVROLET 3500 CHASSIS WITH ORIGINAL TIRES SIZE LT245/75R16 HAVING 34,000 MILES ON THEM.*AK *SLC

NHTSA complaint #890297 — an unverified report by a vehicle owner.

Whitaker, NC

TIRES:TREAD/BELT

PE-00020 ORIGINAL EQUIPMENT ON A 1998, GMC, VAN 3500, TIRE SIZE LT24575R16. WHILE DRIVING 55 MPH ON THE HIGHWAY TREAD ON THE RIGHT REAR TIRE SEPARATED.

NHTSA complaint #871998 — an unverified report by a vehicle owner.

NEW Braunfels, TX

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

FUEL INJECTION SYSTEM IS CONTINUALLY FAILING. CONSUMER STATES THAT IT IS AN ELECTRICAL FUEL INJECTION SYSTEM, AND THE SENSOR HAS BEEN CHANGED. HAS BEEN TAKEN TO THE DEALER 3 TIMES.

NHTSA complaint #856864 — an unverified report by a vehicle owner.

Grand Prairie, TX Fire

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

MAIN BATTERY CABLE FAILED CAUSING VEHICLE TO CATCH FIRE WHILE IDLING. NLM

NHTSA complaint #550809 — an unverified report by a vehicle owner.

Duncanville, TX Fire

FUEL SYSTEM, GASOLINE:DELIVERY

SMELL OF FUEL WHEN DRIVING VEHICLE, WHEN VEHICLE LEFT RUNNING PARKED, VEHICLE ENGINE COMPARTMENT CAUGHT ON FIRE AND DESTROYED THE VEHICLE.

NHTSA complaint #713711 — an unverified report by a vehicle owner.