FaultScore

FaultScore report

2004 GMC Sierra Denali problems

Owners have filed 15 complaints about the 2004 GMC Sierra Denali with NHTSA between 2004 and 2014. The largest single group is the brakes. Across this model's run it ranks 5 of 14 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the GMC Sierra Denali.

How this is worked out

The numbers

15

Complaints

2

Crashes reported

0

Fires reported

2

Injuries reported

40,000 mi

Median mileage at failure

Half of reported failures happened before this

21%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 100 vs 50 Early failure 37 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the GMC Sierra Denali. 50 means typical for this model; 100 means roughly double.
Severity — 100
26.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 37
21% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other GMC Sierra Denali

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 GMC Sierra Denali

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 5 33.3%

Median failure at 65,000 miles

Suspension 2 13.3%

Median failure at 40,000 miles

Electrical System 2 13.3%

Median failure at 40,000 miles

Seat Belts 1 6.7%

1 crashes, 0 fires · median 5,300 mi

Tires 1 6.7%
Steering 1 6.7%

Median failure at 23,520 miles

Airbags 1 6.7%

1 crashes, 0 fires · median 5,300 mi

Transmission & Drivetrain 1 6.7%

Median failure at 108,000 miles

Engine & Cooling 1 6.7%

Median failure at 135,522 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 14.3%
10,000 – 24,999 miles 1 7.1%
25,000 – 49,999 miles 6 42.9%
50,000 – 74,999 miles 1 7.1%
75,000 – 99,999 miles 1 7.1%
100,000 – 149,999 miles 3 21.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2004 peak 4 Jul 2014

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 5,300 miles Pampa, TX Crash 2 injured

AIR BAGS:FRONTAL

CONSUMER'S VEHICLE WAS INVOLVED IN AN A ROLL OVER, AND THE AIR BAGS DID NOT DEPLOY. ALSO, SEAT BELTS DID NOT SECURE THE OCCUPANTS. THE DRIVER WAS UNDER THE STEERING WHEEL, AND THE PASSENGER WAS UNDER THE DASHBOARD.

NHTSA complaint #10101826 — an unverified report by a vehicle owner.

at 5,300 miles Pampa, TX Crash 2 injured

SEAT BELTS:FRONT

CONSUMER'S VEHICLE WAS INVOLVED IN AN A ROLL OVER, AND THE AIR BAGS DID NOT DEPLOY. ALSO, SEAT BELTS DID NOT SECURE THE OCCUPANTS. THE DRIVER WAS UNDER THE STEERING WHEEL, AND THE PASSENGER WAS UNDER THE DASHBOARD.

NHTSA complaint #10101826 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 108,000 miles Charlotte, NC

POWER TRAIN

I WAS DRIVING DOWN ROUTE 24 IN LEWES, DELAWARE APPROACHING A YELLOW LIGHT WHEN THE CAR IN FRONT OF ME STOPPED. I APPLIED THE BRAKES AND THEY COMPLETELY FAILED DESPITE PUTTING THE PEDDLE ALL THE WAY TO THE FLOOR. I WAS FORCED TO VEER ONTO THE SHOULDER THEN INTO A FARMERS FIELD IN ORDER TO SLOW THE TRUCK DOWN ENOUGH TO FORCE IT INTO PARK. APPARENTLY THE HYDRAULIC BRAKE LINES ON THESE TRUCKS ARE COMPLETELY EXPOSED TO THE ELEMENTS AND HAVE A HISTORY OF FAILING. ONCE THAT HAPPENS, THE REAR CALIPERS LOCK UP AND THERE ARE NO BRAKES AT ALL SWITCH CAN CAUSE A CRASH. THERE IS NO WARNING GIVEN UNTIL THE HYDRAULIC LINE SNAPS AND THE FLUID IS RELEASED. MY TRUCK HAS NEVER BEEN IN AN ACCIDENT AND HAS LOW MILEAGE FOR ITS AGE. IT HAS ALWAYS BEEN WELL MAINTAINED AND IS NOT A WORK TRUCK BUT MERELY A PERSONAL VEHICLE. IN ADDITION, I AM ON MY THIRD TRANSMISSION DO TO THE POOR SELECTION GM MADE OF PUTTING THE S-10 PICK UP TRANSMISSION IN A SUBSTANTIALLY HEAVIER TRUCK.

NHTSA complaint #10611180 — an unverified report by a vehicle owner.

at 108,000 miles Charlotte, NC

SERVICE BRAKES

I WAS DRIVING DOWN ROUTE 24 IN LEWES, DELAWARE APPROACHING A YELLOW LIGHT WHEN THE CAR IN FRONT OF ME STOPPED. I APPLIED THE BRAKES AND THEY COMPLETELY FAILED DESPITE PUTTING THE PEDDLE ALL THE WAY TO THE FLOOR. I WAS FORCED TO VEER ONTO THE SHOULDER THEN INTO A FARMERS FIELD IN ORDER TO SLOW THE TRUCK DOWN ENOUGH TO FORCE IT INTO PARK. APPARENTLY THE HYDRAULIC BRAKE LINES ON THESE TRUCKS ARE COMPLETELY EXPOSED TO THE ELEMENTS AND HAVE A HISTORY OF FAILING. ONCE THAT HAPPENS, THE REAR CALIPERS LOCK UP AND THERE ARE NO BRAKES AT ALL SWITCH CAN CAUSE A CRASH. THERE IS NO WARNING GIVEN UNTIL THE HYDRAULIC LINE SNAPS AND THE FLUID IS RELEASED. MY TRUCK HAS NEVER BEEN IN AN ACCIDENT AND HAS LOW MILEAGE FOR ITS AGE. IT HAS ALWAYS BEEN WELL MAINTAINED AND IS NOT A WORK TRUCK BUT MERELY A PERSONAL VEHICLE. IN ADDITION, I AM ON MY THIRD TRANSMISSION DO TO THE POOR SELECTION GM MADE OF PUTTING THE S-10 PICK UP TRANSMISSION IN A SUBSTANTIALLY HEAVIER TRUCK.

NHTSA complaint #10611180 — an unverified report by a vehicle owner.

at 86,000 miles Aston, PA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2004 GMC SIERRA DENALI. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS ABLE TO BE FULLY DEPRESSED AND THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKE LINES WERE CORRODED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

NHTSA complaint #10534022 — an unverified report by a vehicle owner.

at 65,000 miles Washington, NJ

SERVICE BRAKES

FRONT BRAKE LINE FAILURE DUE TO CORROSION, IN JUNE 2012 HAVE TO REPLACE ENTIRE BRAKE LINE SYSTEM.

NHTSA complaint #10460940 — an unverified report by a vehicle owner.

at 135,522 miles Corning, NY

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2004 GMC SIERRA 6 LITER V8 - EXHAUST MANIFOLD BOLTS BROKEN OFF - $600 TO REPAIR. DESIGN AND/OR PART DEFECT. DEALER SAID THIS HAPPENS. RECALL OR HAVE GM CORRECT?

NHTSA complaint #10412314 — an unverified report by a vehicle owner.

Bremerton, WA

TIRES

OVER THE PAST WEEK, I NOTICED THAT MY GMC DENALI TRUCK WAS PULLING TO THE LEFT SO I HAD TO OVERSTEER TO THE RIGHT. EACH DAY, THE EFFECT BECAME MORE PRONOUNCED SO I HAD THE LOCAL GMC DEALER CHECK OUT THE TRUCK. THE PROBLEM WAS THAT THE CORDS IN THE FRONT GOODYEAR WRANGLER HP TIRE HAD SEPARATED--IT WAS A BLOWOUT WAITING TO HAPPEN. I DID NOT HIT ANYTHING WITH MY TRUCK TO HAVE CAUSED THE SEPARATION, THE TREAD WEAR WAS EVEN ON ALL TIRES, THEY WERE REGULARLY CHECKED FOR INFLATION, AND MOST OF THE TREAD WAS LEFT SINCE I HAVE PUT LOW MILEAGE ON THIS TIRES. A NUMBER OF DEATHS HAVE BEEN REPORTED DUE TO FAILURE OF THIS TYPE OF TIRE. I HAD BOTH FRONT TIRES REPLACED AND OVER THE NEXT FEW MONTHS, I WILL REPLACE THE REMAINING TWO TIRES. I CANNOT CHANCE A DEATH OR INJURY. PLEASE RECALL THESE TIRES. HOW MANY PEOPLE NEED TO DIE.

NHTSA complaint #10306123 — an unverified report by a vehicle owner.

at 40,000 miles Parsippany, NJ

SUSPENSION:REAR

ABS BRAKE ACTIVATES AT SLOW SPEEDS. WHEEL HUB BEARING PROBLEM.

NHTSA complaint #10208676 — an unverified report by a vehicle owner.

at 40,000 miles Parsippany, NJ

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

ABS BRAKE ACTIVATES AT SLOW SPEEDS. WHEEL HUB BEARING PROBLEM.

NHTSA complaint #10208676 — an unverified report by a vehicle owner.

at 40,000 miles Parsippany, NJ

SUSPENSION:FRONT:WHEEL BEARING

ABS BRAKE ACTIVATES AT SLOW SPEEDS. WHEEL HUB BEARING PROBLEM.

NHTSA complaint #10208676 — an unverified report by a vehicle owner.

at 40,000 miles Parsippany, NJ

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

INSTRUMENT CLUSTER MALFUNCTIONS. SPEEDOMETER FLUTTERS AND DISPLAYS WRONG SPEED. GETS STUCK.

NHTSA complaint #10208673 — an unverified report by a vehicle owner.

at 40,000 miles Parsippany, NJ

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SPEEDOMETER MALFUNCTIONS. GOES TO 120 THEN 0. STAYS AT 0. STOPS WORKING. SKIPS AROUND.

NHTSA complaint #10185558 — an unverified report by a vehicle owner.

at 48,000 miles Parsippany, NJ

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

I AM EXPERIENCING THE EXACT PROBLEM THAT IS DESCRIBED REGARDING THE RECALL OF GMC LIGHT TRUCKS FOR ABS ACTIVATION AT SLOW SPEEDS DUE TO CORROSION OF THE HUB AND WHEEL ASSEMBLY. I HAVE A 2004 GMC SIERRA DENALI WHICH, ACCORDING TO GMC, IS NOT INCLUDED IN THE MASSIVE RECALL PROMPTED BY YOUR INVESTIGATION. MY ISSUE, AS DESCRIBED BY THE DEALER, IS EXACTLY THE SAME AS THE ISSUE AND REASON FOR RECALLING THOSE OTHER VEHICLES.

NHTSA complaint #10184356 — an unverified report by a vehicle owner.

at 23,520 miles Charlotte, NC

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

QUADRA STEERING LOCKS UP, CAUSING THE REAR OF THE TRUCK TO VEER TO THE LEFT AND THE ENTIRE TRUCK TO TRAVEL IN A CRABBING OR ANGLED POSITION. ON TWO LANE ROAD THE REAR IS IN THE ONCOMING LANE AND THE VEHICLE IS NEARLY IMPOSSIBLE TO CONTROL. MESSAGE ON DASH IS "SERVICE 4 WHEEL STEER" DEALER CAN NOT FIND A PROBLEM. VEHICLE STILL AT DEALERSHIP.

NHTSA complaint #10110615 — an unverified report by a vehicle owner.

at 5,300 miles Pampa, TX Crash 2 injured

AIR BAGS:FRONTAL

CONSUMER'S VEHICLE WAS INVOLVED IN AN A ROLL OVER, AND THE AIR BAGS DID NOT DEPLOY. ALSO, SEAT BELTS DID NOT SECURE THE OCCUPANTS. THE DRIVER WAS UNDER THE STEERING WHEEL, AND THE PASSENGER WAS UNDER THE DASHBOARD.

NHTSA complaint #10101826 — an unverified report by a vehicle owner.

at 5,300 miles Pampa, TX Crash 2 injured

SEAT BELTS:FRONT

CONSUMER'S VEHICLE WAS INVOLVED IN AN A ROLL OVER, AND THE AIR BAGS DID NOT DEPLOY. ALSO, SEAT BELTS DID NOT SECURE THE OCCUPANTS. THE DRIVER WAS UNDER THE STEERING WHEEL, AND THE PASSENGER WAS UNDER THE DASHBOARD.

NHTSA complaint #10101826 — an unverified report by a vehicle owner.