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FaultScore report

2013 GMC Sierra Denali problems

Owners have filed 10 complaints about the 2013 GMC Sierra Denali with NHTSA between 2017 and 2021. The largest single group is the other & unspecified. Across this model's run it ranks 14 of 14 worst.

Read the complaints What breaks Worst years for the GMC Sierra Denali All 2013 cars
A

FaultScore 20/100

Higher is worse. Measured against the other years of the GMC Sierra Denali.

How this is worked out

The numbers

10

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

72,500 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 22 vs 50 Severity 0 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the GMC Sierra Denali. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other GMC Sierra Denali

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 GMC Sierra Denali

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 6 60.0%

Median failure at 70,000 miles

Body & Structure 2 20.0%

Median failure at 66,000 miles

Airbags 2 20.0%

Median failure at 110,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 12.5%
25,000 – 49,999 miles 1 12.5%
50,000 – 74,999 miles 2 25.0%
75,000 – 99,999 miles 2 25.0%
100,000 – 149,999 miles 2 25.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2017 peak 3 Feb 2021

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Woburn, MA

AIR BAGS

CRACKED DASHBOARD

NHTSA complaint #11397654 — an unverified report by a vehicle owner.

Woburn, MA

UNKNOWN OR OTHER

CRACKED DASHBOARD

NHTSA complaint #11397654 — an unverified report by a vehicle owner.

at 110,000 miles Stevensville, MT

AIR BAGS

DASH HAS CRACKED NEAR AIRBAG CREATING A POTENTIAL DEPLOYMENT ISSUE.

NHTSA complaint #11222841 — an unverified report by a vehicle owner.

at 110,000 miles Stevensville, MT

STRUCTURE:BODY

DASH HAS CRACKED NEAR AIRBAG CREATING A POTENTIAL DEPLOYMENT ISSUE.

NHTSA complaint #11222841 — an unverified report by a vehicle owner.

at 75,000 miles Bowling Green, OH

UNKNOWN OR OTHER

STALLS OUT AFTER COMING TO A COMPLETE STOP. ALSO JERKS FORWARD MULTIPLE TIMES USUALLY AS THE VEHICLE IS STOPPING.

NHTSA complaint #11221330 — an unverified report by a vehicle owner.

at 93,000 miles Omaha, NE

UNKNOWN OR OTHER

THE DASHBOARD IS CRACKING OVER MULTIPLE PLACES - INCLUDING THE INSTRUMENT CLUSTER AND BY THE PASSENGER AIRBAG - I AM CONCERNED THAT THIS WILL POTENTIALLY CAUSE SPLINTERED PIECES OF PLASTIC TO BE SHOT INTO THE CABIN DURING A CRASH - THE PART OVER THE INSTRUMENT CLUSTER IS ALREADY STARTING TO SPLINTER. A QUICK INTERNET SEARCH HAS FOUND MULTIPLE COMPLAINTS ABOUT THIS ISSUE - SO IT MUST BE A MANUFACTURER DEFECT.

NHTSA complaint #11195284 — an unverified report by a vehicle owner.

at 22,000 miles Honolulu, HI

STRUCTURE:BODY

THE DASHBOARD CRACKED ON ITS OWN. RIGHT ACROSS THE CONTROL PANEL AND ON THE OUTER EDGES OF THE PASSENGER AIRBAG. I HAVE AN EXTENDED WARRANTY THROUGH AMTRUST (OFFICIAL GM WARRANTY PARTNER) - BUT THEY DECLINED TO COVER THE REPLACEMENT. THESE CRACKS ARE IDENTICAL TO HUNDREDS I SEE POSTED FROM GM TRUCK OWNERS ONLINE.

NHTSA complaint #11111468 — an unverified report by a vehicle owner.

at 31,000 miles Lake ST. Louis, MO

UNKNOWN OR OTHER

DASHBOARD IS CRACKED ON PASSENGER SIDE AT LEFT CORNER OF AIRBAG. I HAVE SEEN THIS HAS BEEN AN ONGOING PROBLEM WITH GM MAKES AND MODELS. EVEN THOUGH THIS TRUCK HAS ONLY 32,000 MILES ON IT PRESENTLY IT IS OUT OF WARRANTY. THIS SHOULD NOT HAPPEN AT 32,000 MILES FOR ANY REASON.

NHTSA complaint #11065770 — an unverified report by a vehicle owner.

at 70,000 miles Milford, DE

UNKNOWN OR OTHER

THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.

NHTSA complaint #11018880 — an unverified report by a vehicle owner.

at 57,000 miles Augusta, GA

UNKNOWN OR OTHER

I HAVE A 2013 GMC SIERRA DENALI. THE DASHBOARD BY THE PASSENGER AIRBAG PLATE BEGAN TO CRACK ABOUT 7 MONTHS AGO AND THE CRACK IS GROWING QUICKLY. THERE ARE THOUSANDS OF GENERAL MOTORS VEHICLES DOING THIS AND THEY WILL NOT RECALL IT. IT CAN COST AROUND $1,000 TO HAVE IT FIXED. I AM WORRIED THE CRACK WILL CONTINUE TO GROW AND IF THE AIRBAG EVER DEPLOYS THE DASHBOARD WILL BUST INTO MANY PIECES AND CAUSE SERIOUS INJURIES. THIS IS SOME BULL CRAP THAT THERE ARE SO MANY VEHICLES FROM 2007-2013 THAT ARE DOING THIS AND NOTHING IS BEING DONE. MAKE THEM FIX THIS.

NHTSA complaint #11013555 — an unverified report by a vehicle owner.