Destin, FL
STRUCTURE:BODY
DASH BOARD CRACKING SEVERAL PLACES
NHTSA complaint #11375797 — an unverified report by a vehicle owner.
FaultScore report
2010 GMC Sierra Denali problems
Owners have filed 12 complaints about the 2010 GMC Sierra Denali with NHTSA between 2014 and 2020. The largest single group is the body & structure. Across this model's run it ranks 13 of 14 worst.
B
FaultScore 26/100
Higher is worse. Measured against the other years of the GMC Sierra Denali.
How this is worked outThe numbers
12
Complaints
0
Crashes reported
0
Fires reported
0
Injuries reported
45,284 mi
Median mileage at failure
Half of reported failures happened before this
36%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
What kind of bad
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
- Complaint volume — 27
- Against the median year of the GMC Sierra Denali. 50 means typical for this model; 100 means roughly double.
- Severity — 0
- 0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
- Early failure — 62
- 36% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.
How 2010 compares with every other GMC Sierra Denali
Click any bar to open that year's report.
What breaks on a 2010 GMC Sierra Denali
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
4
33.3%
Median failure at 73,750 miles
Body & Structure
4
33.3%
Median failure at 25,000 miles
Airbags
2
16.7%
Median failure at 40,750 miles
Stability & Traction Control
1
8.3%
Median failure at 45,284 miles
Seats
1
8.3%
Median failure at 25,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all complaints include one.
1,000 – 9,999 miles
1
9.1%
10,000 – 24,999 miles
1
9.1%
25,000 – 49,999 miles
5
45.5%
50,000 – 74,999 miles
1
9.1%
75,000 – 99,999 miles
3
27.3%
When owners complained
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Feb 2014
peak 3
Nov 2020
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 5,000 miles
Mena, AR
AIR BAGS
WHEN IF EVER IS NHTSA GOING TO DO SOMETHING ABOUT THE DEFECTIVE AIRBAGS?? I'VE BEEN WAITING FOR YOU AND GM FOR 7 YEARS NOW, TO GET SOMETHING DONE. IT'S BEEN LONG ENOUGH TO DO SOMETHING ABOUT IT. I LIVE IN A STATE WHERE WE GET 60 PLUS INCHES OF RAIN EVERY YEAR. AND THAT'S ONE OF THE REASONS THEY GIVE FOR FAILURES OF THE AIRBAGS. I DON'T WANT TO GET SOMEONE KILLED BECAUSE YOU CAN'T FIND TIME TO DO YOUR JOB. TIME TO GET OFF THE POT, AND GO TO WORK. MY NEXT STEP WILL BE TO GET AHOLD OF TRUMP MAYBE HE CAN HELP YOU FIGURE IT OUT AND GET SOMETHING DONE ✅
NHTSA complaint #11372746 — an unverified report by a vehicle owner.
at 76,500 miles
Southgate, MI
AIR BAGS
DASH CRACKING AT PASS AIRBAG ( SAFETY ISSUES ) AND NUMEROUS CRACKS ON INSTRUMENT CLUSTER PORTION OF DASH... MULTIPLE EXACT PROBLEMS AND A LAWSUIT DATED JAN 2018. GM NEEDS TO REPLACE ALL THESE DASHBOARDS.
NHTSA complaint #11175854 — an unverified report by a vehicle owner.
at 76,500 miles
Southgate, MI
UNKNOWN OR OTHER
DASH CRACKING AT PASS AIRBAG ( SAFETY ISSUES ) AND NUMEROUS CRACKS ON INSTRUMENT CLUSTER PORTION OF DASH... MULTIPLE EXACT PROBLEMS AND A LAWSUIT DATED JAN 2018. GM NEEDS TO REPLACE ALL THESE DASHBOARDS.
NHTSA complaint #11175854 — an unverified report by a vehicle owner.
at 71,000 miles
EWA Beach, HI
UNKNOWN OR OTHER
THE DASHBOARD OF 2010 GMC SIERRA DENALI IS CRACKING AROUND THE PASSENGER AIR BAG, AND ABOVE THE INSTRUMENT CLUSTER. THE REASON BEHIND THIS IS UNKNOWN TO ME. I RARELY DRIVE MY TRUCK, AND HAVE NOT BEEN IN ANY COLLISIONS. THE CRACKS CONTINUE TO GROW DUE TO THE STRESS ON THE DASH WHILE DRIVING (I.E. THE SEPARATED PIECES MOVE UP AND DOWN DUE DEPENDING THE ROAD CONDITIONS).
NHTSA complaint #10855165 — an unverified report by a vehicle owner.
at 25,000 miles
North Little Rock, AR
SEATS
2010 SIERRA DENALI WITH 53K. 1ST DASH CRACK AT PASSENGER AIRBAG WITH APPROX 20K. 2ND DASH CRACK OVER STEERING COLUMN AT APPROX 40K. WE HAD TO STUFF A PIECE OF CARDBOARD IN THE DASH BECAUSE IT RATTLED SO BADLY. WE ALSO HAVE: 1. PASSENGER DOOR HANDLE CHROME PEELING AND SHARP ENOUGH TO CUT 2. A/C CONTROL BUTTONS WORN OFF 3. BOTH FRONT HEAT/COOLED SEATS HAVE STOPPED WORKING 4. RUNNING BOARD STEPS CRACKED ON BOTH SIDES 5. TAIL GATE WILL NOT STAY CLOSED UNLESS LOCKED.
NHTSA complaint #10785656 — an unverified report by a vehicle owner.
at 25,000 miles
North Little Rock, AR
STRUCTURE:BODY
2010 SIERRA DENALI WITH 53K. 1ST DASH CRACK AT PASSENGER AIRBAG WITH APPROX 20K. 2ND DASH CRACK OVER STEERING COLUMN AT APPROX 40K. WE HAD TO STUFF A PIECE OF CARDBOARD IN THE DASH BECAUSE IT RATTLED SO BADLY. WE ALSO HAVE: 1. PASSENGER DOOR HANDLE CHROME PEELING AND SHARP ENOUGH TO CUT 2. A/C CONTROL BUTTONS WORN OFF 3. BOTH FRONT HEAT/COOLED SEATS HAVE STOPPED WORKING 4. RUNNING BOARD STEPS CRACKED ON BOTH SIDES 5. TAIL GATE WILL NOT STAY CLOSED UNLESS LOCKED.
NHTSA complaint #10785656 — an unverified report by a vehicle owner.
at 48,000 miles
Conroe, TX
UNKNOWN OR OTHER
DASH CRACKED FROM CORNER OF NEAR AIRBAG ON PASSENGER SIDE. NO IMPACT OR ANYTHING TO CAUSE CRACK.
NHTSA complaint #10780747 — an unverified report by a vehicle owner.
at 88,000 miles
Gilbert, AZ
UNKNOWN OR OTHER
DASH HAS CRACKED BEHIND GAUGE CLUSTER ON DRIVER SIDE AND AIR BAG ON PASSENGER SIDE.
NHTSA complaint #10734660 — an unverified report by a vehicle owner.
at 24,602 miles
Council Grove, KS
STRUCTURE
I HAD THE OIL CHANGED AT THE DEALER ON THE FRIDAY PRIOR TO AUGUST 5, 2013 AND THE WARRANTY WAS EXPIRING (AT THAT TIME) IN THE VERY NEAR FUTURE. GOT IN THE TRUCK TO GO OVER TO MY FATHER'S HOUSE AND STOPPED AT A LOCAL GAS STATION THAT STILL DOES FULL SERVE (FOR A PENNY OR TWO HIGHER THAN THE SELF SERVE DOWN THE STREET). AS THE OWNER OF THE STATION WAS CLEANING MY FRONT WINDSHIELD HE ASK ME WHAT WAS WRONG WITH THE DASH AND THAT IS WHEN I SAW IT. TWO LITTLE CRACKS FROM THE PASSENGER AIRBAG UNIT TO THE DEFROSTER VENTS AND ONE THAT WAS COMING STRAIGHT UP THE DRIVERS SIDE DASH HUMP (WHERE ALL THE GAUGES GO). I CALLED THE DEALER IMMEDIATELY AND THE SERVICE MANAGER ASK ME TO SEND PICTURES OF THE CRACKS AND THE ODOMETER, SO HE COULD SUBMIT TO GM. THE FINALLY REPLACED IT, THOUGH THE OWNER OF THE GMC/BUICK/CADILLAC DEALERSHIP SAID THAT IF THE WARRANTY HAD NOT COVERED IT THE DEALERSHIP WOULD AND MY UNDERSTANDING WAS THAT GM WANTED THE CRACKED DASH BACK OR AT LEAST THE BATCH NUMBER.
NHTSA complaint #10575762 — an unverified report by a vehicle owner.
at 39,000 miles
Galveston, TX
STRUCTURE
THE ENTIRE DASHBOARD HAS STARTED CRACKING.
NHTSA complaint #10565033 — an unverified report by a vehicle owner.
at 45,284 miles
Marion, IA
ELECTRONIC STABILITY CONTROL (ESC)
I WAS TRAVELING ON HIGHWAY 151 AT 70 MPH WHEN I RECEIVED A MESSAGE STATING STABILITRAK WAS DISABLED, FOLLOWED BY REDUCED ENGINE POWER MESSAGE. WITHIN SECONDS MY TRUCK WENT FROM 70 MPH TO 35 MPH WHILE ON THE HIGHWAY WITH A SEMI-TRUCK BEHIND ME, A CAR IN THE FAST LANE ON MY LEFT SIDE, AND SNOW ON THE RIGHTSIDE SHOULDER. I QUICKLY TAPPED MY BRAKES AND PUT ON MY RIGHT TURN SIGNAL TO NOTIFY TO THE SEMI-TRUCK DRIVER THAT I WAS QUICKLY TURNING OFF THE HIGHWAY AND DRASTICALLY REDUCING MY SPEED LOWER THAN THE ALLOWED STATE HIGHWAY MINIMUM SPEED LIMIT. CONSIDERING THE HIGHWAY TRAFFIC AND THE SPEED AT WHICH MY TRUCK REDUCED SPEED IN SUCH A QUICK MANNER, IT WAS A MIRACLE I WAS NOT REAR-ENDED BY THE SEMI-TRUCK DRIVER. THIS NOT ONLY HAPPENED TO BE ONCE ON SUNDAY, BUT TWICE ON THE SAME DAY WITHIN ABOUT 20 MILES FROM THE FIRST INCIDENT.
NHTSA complaint #10562939 — an unverified report by a vehicle owner.