26 of the
332 complaints filed about the GMC Sierra Denali
are about the airbag system —
8% of everything owners reported.
The worst model year for it is 2011.
The contact owned a 2017 GMC Sierra Denali. The contact stated that while driving at 65 MPH, he briefly fell asleep. As a result, the vehicle left the roadway and collided with the exit median, coming to a complete stop after careening into a side ditch. The air bags did not deploy, and the seat belt failed to properly retrain, resulting in head and neck injuries. No warning lights were illuminated. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and treated for various lacerations to his head and arms and an unstable fracture of the C7 in his lower neck, later requiring surgery. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider due to a bent chassis. The manufacturer was notified of the failure, and they inspected the vehicle, concluding that the impact was not sufficient to trigger air bag deployment, estimating that the vehicle was traveling between 1 and 4 MPH and that the air bags were functioning properly. The VIN was not available. The failure mileage was 32,000.
NHTSA complaint #11574702 — an unverified report by a vehicle owner.
HIT A DEER WHILE DRIVING, AIRBAGS DID NOT DEPLOY BUT MADE A NOISE AND SOUNDS LIKED GAS WAS RELEASED. LIKE THE AIRBAGS TRIED TO DEPLOY BUT DIDN'T. NOW MY AIRBAG LIGHT IS ON AND SAYS TO CHECK AIRBAG SYSTEM OR SOMETHING TO THAT EFFECT.
NHTSA complaint #11375913 — an unverified report by a vehicle owner.
WHEN IF EVER IS NHTSA GOING TO DO SOMETHING ABOUT THE DEFECTIVE AIRBAGS?? I'VE BEEN WAITING FOR YOU AND GM FOR 7 YEARS NOW, TO GET SOMETHING DONE. IT'S BEEN LONG ENOUGH TO DO SOMETHING ABOUT IT. I LIVE IN A STATE WHERE WE GET 60 PLUS INCHES OF RAIN EVERY YEAR. AND THAT'S ONE OF THE REASONS THEY GIVE FOR FAILURES OF THE AIRBAGS. I DON'T WANT TO GET SOMEONE KILLED BECAUSE YOU CAN'T FIND TIME TO DO YOUR JOB. TIME TO GET OFF THE POT, AND GO TO WORK. MY NEXT STEP WILL BE TO GET AHOLD OF TRUMP MAYBE HE CAN HELP YOU FIGURE IT OUT AND GET SOMETHING DONE ✅
NHTSA complaint #11372746 — an unverified report by a vehicle owner.
UPPER DASHBOARD CRACKED IN TWO PLACES ONE AROUND AIR BAG ANOTHER ON TOP OF STEERING COLUMN TRUCK IS ALWAYS COVER EITHER BY WINDOW SHADES OR FULL TRUCK COVER WHILE PARKED IN DRIVEWAY.IF DASH IS CRACKED WHAT WILL HAPPEN WHEN AIR BAG DIPLOIDS WILL IT BREAK UP AND SEND BROKEN PIECES OF PLASTIC FLYING CAUSING MORE INJURY
NHTSA complaint #11348833 — an unverified report by a vehicle owner.
TAKATA RECALL WENT BACK TO LOCAL CHEVY GMC DEALER AGAIN FOR THE SECOND TIME IN ALMOST 3 YEARS SINCE I RECEIVED MY RECALL LETTER FROM GM. THEY LOOKED UP RECALL AND AGAIN TOLD ME THAT IT HAS BEEN RECALLED BUT THEY HAVEN'T AGREED ON WHOSE GOING TO FIX THE PROBLEM. I AM TIRED OF WAITING AND DRIVING A TRUCK THAT IN MY OPINION IS NOT SAFE TO DRIVE WITH THIS SAFETY RELATED ISSUE. I WANT THIS FIXED BECAUSE 3 YEARS IS LONG ENOUGH TO FIGURE OUT WHOSE PAYING AND GET THE JOB DONE. IF IT DOSEN'T GET RESOLVED SOON I WILL HAVE TO TAKE LEGAL ACTION AGAINST GM. I DRIVE THIS VEHICLE DAILY SO IT NEEDS TO BE FIXED.
NHTSA complaint #11220456 — an unverified report by a vehicle owner.
TAKATA RECALL MY VEHICLE IS AFFECTED BY THIS RECALL I HAVE CALLED NUMEROUS DEALERSHIPS AND THEY ALL TELL ME GM DON'T HAVE A FIX YET SO BECAUSE OF THIS ISSUE DOES THIS MEAN MY VEHICLE FALLS UNDER LEMON LAW SINCE IT'S 8 YEARS OLD AND THE PROBLEM CAN'T BE FIXED THANKS TAKATA I LOVE MY DENALI
NHTSA complaint #11217303 — an unverified report by a vehicle owner.
DASH CRACKING AT PASS AIRBAG ( SAFETY ISSUES ) AND NUMEROUS CRACKS ON INSTRUMENT CLUSTER PORTION OF DASH... MULTIPLE EXACT PROBLEMS AND A LAWSUIT DATED JAN 2018. GM NEEDS TO REPLACE ALL THESE DASHBOARDS.
NHTSA complaint #11175854 — an unverified report by a vehicle owner.
THE DASHBOARD IN MY 2011 GMC SIERRA DENALI 1500 HAS MULTIPLE CRACKS IN THE DASHBOARD, THEY HAVE APPEARED SIGNIFICANTLY WITHIN IN THE LAST YEAR AND GOTTEN MUCH LARGER TO THE POINT WHERE A "HOLE" HAS OPENED UP DUE TO A PIECE OF THE DASHBOARD BREAKING LOOSE AND FALLING INSIDE OF THE DASH CONSOLE. THE CRACKS AND LOOSE DEBRIS HAVE CAUSED ME CONCERN BECAUSE IF THE AIRBAGS WERE TO DEPLOY DURING A MOTOR VEHICLE ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE SUBJECTED TO FLYING DEBRIS/ SHRAPNEL FROM THE DASHBOARD. I CONTACTED MY LOCAL DEALERSHIP AND THEY STATED THAT IT IS AN AESTHETIC ISSUE WHICH WOULD NOT BE COVERED UNDER ANY KIND OF WARRANTY. THIS IS A KNOWN ISSUE WITH ITS OWN FACEBOOK PAGE AND PLENTY OF DOCUMENTED CASES ONLINE. GM HAS ACKNOWLEDGED THERE WAS A PROBLEM AND HAS OFFERED TO REPLACE SOME DASH BOARDS ON A CASE BY CASE BASIS AT A REDUCED COST. HOWEVER, THIS STILL SEEMS TO BE UNACCEPTABLE DUE TO THE FACT THAT PERSONAL INJURY INCLUDING AND UP TO LOSS OF LIFE COULD BE A RESULT OF THIS DEFECT.
NHTSA complaint #11132067 — an unverified report by a vehicle owner.
TAKATA RECALL , DASH IS CRACKED IN SEVERAL PLACES, CONCERNED IF AIRBAGS WOULD DEPLOY THE BROKEN DASH COULD BECOME FLYING PROJECTILES. MAJOR SAFERY ISSUE THAT G MC WILL NOT FIX.
NHTSA complaint #11101279 — an unverified report by a vehicle owner.
DASHBOARD ON MY GMC SIERRA DENALI HAS 2 MAJOR CRACKS. THIS IS A KNOWN DEFECT WITH THESE VEHICLES DASHBOARDS. FIRST CRACK IS OVER THE GAUGES ON THE DASH, AND THE SECOND IS RIGHT OVER TOP OF THE AIR BAG. THIS IS A SERIOUS ISSUE WITH NO RECALLS OR ASSISTANCE FROM VEHICLE MANUFACTURERS. THE CRACKS ARE EITHER STARTED VIA DRIVING AND CRACKING DUE TO VIBRATION OF THE ROAD, OR THEY CRACK FROM PREMATURE WEAR VIA THE SUN FADING THE MATERIALS. IT IS A VERY SERIOUS SAFETY CONCERN, SEEING HOW IF THE AIR BAG WERE TO DEPLOY IT WILL SEND MANY SHARP PIECES OF DASHBOARD PLASTIC INTO THE PASSENGER OR MYSELF THE DRIVER. THIS ISSUE NEEDS TO BE ADDRESSED, IT IS A VERY EXPENSIVE FIX, AND A SAFETY ISSUE THAT NEEDS AN IMMEDIATE RECALL OR ADDRESS.
NHTSA complaint #11083845 — an unverified report by a vehicle owner.
TAKATA RECALL WE GOT THE TRUCK 5/23/2015 WE RECEIVED THE RECALL ON THE AIR BAGS FEW MONTHS LATER WE TOOK THE TRUCK IN TO THE DEALER SHIP ON06/2/2017 THEY TOLD US THEY DID NOT HAVE THE PART TO FIX IT BUT THEY ARE THE ONES THAT TOLD US TO BRING IT IN SO WE GOT HOME I CALLED THE RECALL NUMBER THEN THEY TOLD ME THAT THE PLACE IS FIGHTING TO NOT FIX IT
NHTSA complaint #11078397 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL AUTO MALL (15700 IDAHO CENTER BLVD, NAMPA, ID) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11072250 — an unverified report by a vehicle owner.
WHILE DETAILING MY TRUCK ON OCTOBER 30, 2017 I DISCOVERED A CRACK ON THE DASH ABOUT AN INCH AND A HALF LONG RUNNING FROM THE TOP LEFT OF THE AIRBAG COVER TOWARDS THE DEFROSTER VENT . TOOK THE VEHICLE IN FOR SERVICING ON OCTOBER 31, 2017 AND THEY STATED TO CONTACT GMC CARES THAT THEY WERE FAMILIAR WITH THIS KIND OF PROBLEM. I CALLED GMC THEY STATED THEY WERE UNAWARE OF THIS PROBLEM ON MY MAKE AND MODEL TRUCK. THEY STATED THAT I NEEDED TO CONTACT THE DEALER AND HAVE THE DEALER CONTACT GMC. THE DEALER TOLD ME TO CONTACT GMC. AFTER DOING A QUICK SEARCH ON THE INTERNET I DISCOVERED THIS HAS BEEN AN ONGOING PROBLEM THAT GMC HAS BEEN AWARE OF AND IS NOT FIXING AND APPARENTLY THIS WILL ONLY GOING TO GET WORSE AS TIME GOES BY. THE SAFETY CONCERN I HAVE IS IT SO CLOSE TO THE AIRBAG ON THE PASSENGER SIDE THAT IF THE AIRBAG DEPLOYS IN A CRASH WILL CAUSE SHARDS OF BROKEN DASH TO FLY AROUND IN THE CAB INJURING THE PASSENGERS..
NHTSA complaint #11041659 — an unverified report by a vehicle owner.
2015 GMC SIERRA. CONSUMER WRITES IN REGARDS TO SENSING AND DIAGNOSTIC MODULE SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE ADVISED OF THE OPTIONS OF HAVING A RECALL COMPLETED ON AN ISLAND. UPDATED 10/16/2017
NHTSA complaint #11029809 — an unverified report by a vehicle owner.
I DID NOT KNOW ABOUT THIS SITE AND THIS ACCIDENT HAPPENED IN OCT 2014. I WAS GOING AROUND A CURVE WITH 40 MPH SPEED LIMIT AND I WAS GOING 40 MPH. I STARTED TO BRAKE AS THIS WAS DOWNHILL AND A VERY LARGE TRUCK AND I DID NOT WISH TO INCREASE SPEED AS I FOLLOWED THE CURVE. MY BRAKES DID NOT RESPOND AND SANK TO THE FLOOR WITH NO RESISTANCE. I HAD NO STEERING ABILITY EITHER. I ENDED UP IN A HEAD-ON COLLISION WITH A VERY LARGE TREE AND THE AIRBAGS FAILED. I SPLIT MY HEAD OPEN ON THE STEERING WHEEL DESPITE BLOCKING MY FACE WITH MY FOREARMS CROSSED; A DE-GLOVING 10-12 INCH LACERATION DOWN TO THE SKULL THAT WRAPS FROM MY NOSE BRIDGE AROUND TO MY RIGHT EAR IN THE CIRCULAR SHAPE OF THE STEERING WHEEL. MY RIGHT LEG WAS PINNED INTO THE CENTER DASH AREA AS THE ENGINE BLOCK AND STEERING COLUMN WERE SHOVED INTO THE CAB. I HAD TO BE REMOVED FROM MY VEHICLE WITH THE JAWS OF LIFE BY EMERGENCY RESPONSE TEAMS. I AM LUCKY TO BE ALIVE. MY QUADRASTEER WAS DECLARED TOTALED BY USAA INSURANCE AND DESTROYED WITHOUT MY KNOWLEDGE. I CALLED USAA 3 DAYS AFTER THE CRASH AFTER FINDING SO MANY BRAKE FAILURES ON THIS VEHICLE/YEAR MODEL AND WAS TOLD IT WAS ALREADY DESTROYED, SO DOING AN INVESTIGATION WAS NOT POSSIBLE. I HAVE LIVED IN PAIN AND ALSO PARALYZING FEAR OF DRIVING SINCE THEN; 3 YEARS. I AM A DISABLED MILITARY VETERAN WITH PTSD AND PRIOR BRAIN SURGERY AND THIS ACCIDENT CAUSED TO ME ISOLATE SO SEVERELY I COULD NOT EVEN ATTEND MEDICAL APPOINTMENTS DUE TO MY NEW FEARS OF DRIVING & RIDING IN VEHICLES. MY LIFE IS NOW RUINED BY THIS ACCIDENT. DECREASING VA DISABILITY DUE TO INABILITY TO ATTEND APPOINTMENTS CAUSED A $1000.00 PER MONTH LOSS OF BENEFITS. I CAN'T AFFORD MY BILLS AND HAVE BEEN STRUGGLING WITH THE VA TO GAIN ACCESS TO MEDICAL EVALUATIONS SINCE THEY ARE NOW STRIVING TO CUT BENEFITS FROM ANYONE THEY CAN. PLEASE RECALL NOW!!!!! WHO ELSE HAS TO BE HURT OR KILLED?????
NHTSA complaint #11030762 — an unverified report by a vehicle owner.