Owners have filed 43 complaints
about the 2010 GMC Sierra with NHTSA between 2010 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 17 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the GMC Sierra. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 GMC Sierra
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
818.6%
3 crashes, 0 fires · median 74,750 mi
Body & Structure
716.3%
Median failure at 47,000 miles
Other & Unspecified
614.0%
Median failure at 65,000 miles
Windows, Mirrors & Wipers
49.3%
Median failure at 23,975 miles
Brakes
49.3%
Median failure at 23,400 miles
Electrical System
49.3%
0 crashes, 2 fires · median 50,000 mi
Engine & Cooling
37.0%
Median failure at 46,000 miles
Doors, Latches & Locks
12.3%
Seat Belts
12.3%
Tires
12.3%
Median failure at 55,000 miles
Fuel & Propulsion
12.3%
Median failure at 46,000 miles
Acceleration & Cruise Control
12.3%
Median failure at 70,000 miles
Suspension
12.3%
Median failure at 79,000 miles
Transmission & Drivetrain
12.3%
Median failure at 78,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
38.1%
1,000 – 9,999 miles
12.7%
10,000 – 24,999 miles
12.7%
25,000 – 49,999 miles
1129.7%
50,000 – 74,999 miles
1232.4%
75,000 – 99,999 miles
513.5%
100,000 – 149,999 miles
410.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2010peak 3Apr 2025
Recalls on the 2010 GMC Sierra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021028295,974 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 202102772,415 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For the 2010 and 2013 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20205919,660 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air
Recall 20163077,809 units in Canada
Airbag
This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.
Recall 20142771,843 units in Canada
Electrical
On certain vehicles equipped with an optional dual batteries, the owner's manual does not specify a maximum amperage rating for the auxiliary battery to the trailer wiring harness. If the circuit is overloaded, a fusible link may fail and could damage adjacent components, potentially resulting in a fire and increasing the risk of injury and/or damage to property. Correction: Dealers will install an 40 amp inline fuse and provide an owner's manual supplement containing maximum amp rating information. Note: Owners are advised not to use equipment that exceeds a 40 amp draw on the auxiliary battery trailer wiring.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 110,000 milesLittle Rock, ARCrash3 injured
AIR BAGS
The contact owns a 2010 GMC Sierra. The contact stated that while driving at 15 MPH going into an intersection, another vehicle going at approximately 5 MPH, crossed in front of the contact. There were no warning lights illuminated. As a result, the vehicle impacted the other driver on the driver-side front and back door, where it came to a stop. None of the air bags deployed. The contact suffered injuries to his lower back, legs, and a bump on the head with a bruise. The contact's aunt suffered injuries to her back and hip. The contact's uncle's back suffered injuries to his right or left arm; the contact was unsure. The contact and his family member had to have physical therapy due to injuries suffered by a chiropractor. It was unknown if the other passengers in the other vehicle sustained any injuries. There was no property damage. A police report was filed however, the contact does not remember the police report information. The vehicle was towed to a body shop and was repaired. The contact stated he then received an unknown NHTSA notification for the air bags. The contact stated that after the accident sensors on the vehicle malfunctioned, and it has the air bag warning lights were illuminated. The vehicle was taken to the dealer, where recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
NHTSA complaint #11656176 — an unverified report by a vehicle owner.
at 125,000 milesKaty, TX1 injured
AIR BAGS:SIDE/WINDOW:CURTAIN
The contact owns a 2010 GMC Sierra. The contact stated that while the son was driving approximately 75 mph, the driver and passenger side curtain airbags erroneously deployed and the vehicle shut off. During the incident, no crash had occurred to cause the failure. The contact stated that her son sustained bruising to the right side of his face however, no medical attention was required. The vehicle would not restart and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure and a case was opened. The failure mileage was 125,000.
NHTSA complaint #11421610 — an unverified report by a vehicle owner.
at 65,000 milesRonkonkoma, NY1 injured
UNKNOWN OR OTHER
DRIVERS SIDE INSIDE DOOR HANDLE - CHROME IS PEELING EDGES ARE SHARP CUT HAND OPENING DOOR
NHTSA complaint #10824959 — an unverified report by a vehicle owner.
Donald, ORCrash3 injured
AIR BAGS
DURING A CRASH AT HIGH SPEEDS AND FRONTAL IMPACT THE AIR BAGS DID NOT DEPLOY. I WAS LIFE FLIGHTED TO THE HOSPITAL AND SUFFERED LIFE ALTERING INJURIES. MY 2 KIDS WERE ALSO IN THE VEHICLE AND SUSTAINED INJURIES WHICH THEY ARE STILL BEING TREATED FOR.
NHTSA complaint #10716783 — an unverified report by a vehicle owner.
at 50,000 milesRochester, NHFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2010 GMC SIERRA. THE CONTACT STATED THAT SHORTLY AFTER PARKING, THE VEHICLE CAUGHT FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED BACK TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10695478 — an unverified report by a vehicle owner.
at 53,000 milesLiberty, MOCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE DRIVER FELL ASLEEP AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURED RIBS AND A CRACKED STERNUM. THE DRIVER SUSTAINED A BRUISE RIB AND STERNUM. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 10/02/2014*LJ THE CONSUMER STATED THE VEHICLE WAS INVESTIGATE BY THE MANUFACTURER'S A REPORT WAS ISSUED ON 8/8/14. UPDATED 3/9/2015
NHTSA complaint #10611011 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 110,000 milesLittle Rock, ARCrash3 injured
AIR BAGS
The contact owns a 2010 GMC Sierra. The contact stated that while driving at 15 MPH going into an intersection, another vehicle going at approximately 5 MPH, crossed in front of the contact. There were no warning lights illuminated. As a result, the vehicle impacted the other driver on the driver-side front and back door, where it came to a stop. None of the air bags deployed. The contact suffered injuries to his lower back, legs, and a bump on the head with a bruise. The contact's aunt suffered injuries to her back and hip. The contact's uncle's back suffered injuries to his right or left arm; the contact was unsure. The contact and his family member had to have physical therapy due to injuries suffered by a chiropractor. It was unknown if the other passengers in the other vehicle sustained any injuries. There was no property damage. A police report was filed however, the contact does not remember the police report information. The vehicle was towed to a body shop and was repaired. The contact stated he then received an unknown NHTSA notification for the air bags. The contact stated that after the accident sensors on the vehicle malfunctioned, and it has the air bag warning lights were illuminated. The vehicle was taken to the dealer, where recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
NHTSA complaint #11656176 — an unverified report by a vehicle owner.
Vicksburg, MS
AIR BAGS
2010GMC SIERRA. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THE DASHBOARD WOULD NEED TO BE REPLACED AT THE EXPENSE OF THE OWNER, DUE TO A CRACK. THE DEALER ADVISED THE DASHBOARD WOULD MORE THAN LIKELY DISINTERGRATE WHILE REPAIRING THE AIRBAG. THE CONSUMER STATED UPON RECIEVING THE INITIAL LETTER ABOUT THE AIRBAG, THERE WAS NO CRACK, BUT THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED IF THE RECALL HAD BEEN COMPLETED IN A TIMELY MANNER THE CRACK WOULD NOT HAVE YET FORMED. THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR IN IT ENTIRETY.
NHTSA complaint #11428962 — an unverified report by a vehicle owner.
at 125,000 milesKaty, TX1 injured
AIR BAGS:SIDE/WINDOW:CURTAIN
The contact owns a 2010 GMC Sierra. The contact stated that while the son was driving approximately 75 mph, the driver and passenger side curtain airbags erroneously deployed and the vehicle shut off. During the incident, no crash had occurred to cause the failure. The contact stated that her son sustained bruising to the right side of his face however, no medical attention was required. The vehicle would not restart and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure and a case was opened. The failure mileage was 125,000.
NHTSA complaint #11421610 — an unverified report by a vehicle owner.
Sarcoxie, MO
UNKNOWN OR OTHER
THE DOOR CABLE
NHTSA complaint #10852899 — an unverified report by a vehicle owner.
at 72,212 milesTexas City, TX
UNKNOWN OR OTHER
CRACKED DASH BETWEEN PASSENGER AIR BAG AND DEFROSTER, CREATED A RATTLE SERVICE MANGER AT GAY GMC SAID THEY ALL CRACK $800 BUT THEY WOULD REPLACE FOR $400 I HAVE EXTENDED COVERAGE $100 DEDUCTIBLE GMC HAS A BIG PROBLEM OF PRODUCT DEFECT NOT FROM WEAR. I WANT IT REPLACED AT NO COST
NHTSA complaint #10853014 — an unverified report by a vehicle owner.
at 86,000 milesHouston, TX
AIR BAGS
THE TRUCK WAS PARKED IN MY DRIVEWAY WHEN I GOT IN AND STARTED THE IGNITION. AS SOON AS I DID, THE PLASTIC DASHBOARD CRACKED AT THE PASSENGER SIDE AIR BAG. ONE WEEK LATER, SAME SITUATION, AS I STARTED THE IGNITION, THE DASH CRACKED ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL. THE CRACKS HAVE CONTINUED TO GROW SINCE INITIALLY APPEARING. I HAVE A SAFETY CONCERN THAT THE PASSENGER AIR BAG WILL NOT DEPLOY AS INTENDED SINCE THE INTEGRITY OF THE DASHBOARD HAS FAILED, AND FURTHER CONCERN THAT IF THE AIR BAGS DO DEPLOY, THAT THE DASH HAS BECOME SO BRITTLE THAT THERE WILL BE SHARP CHARDS OF PLASTIC IN THE PASSENGER COMPARTMENT AS THE DASH IS SHATTERED INTO PIECES FROM THE IMPACT OF A CRASH.
NHTSA complaint #10826142 — an unverified report by a vehicle owner.
at 86,000 milesHouston, TX
UNKNOWN OR OTHER
THE TRUCK WAS PARKED IN MY DRIVEWAY WHEN I GOT IN AND STARTED THE IGNITION. AS SOON AS I DID, THE PLASTIC DASHBOARD CRACKED AT THE PASSENGER SIDE AIR BAG. ONE WEEK LATER, SAME SITUATION, AS I STARTED THE IGNITION, THE DASH CRACKED ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL. THE CRACKS HAVE CONTINUED TO GROW SINCE INITIALLY APPEARING. I HAVE A SAFETY CONCERN THAT THE PASSENGER AIR BAG WILL NOT DEPLOY AS INTENDED SINCE THE INTEGRITY OF THE DASHBOARD HAS FAILED, AND FURTHER CONCERN THAT IF THE AIR BAGS DO DEPLOY, THAT THE DASH HAS BECOME SO BRITTLE THAT THERE WILL BE SHARP CHARDS OF PLASTIC IN THE PASSENGER COMPARTMENT AS THE DASH IS SHATTERED INTO PIECES FROM THE IMPACT OF A CRASH.
NHTSA complaint #10826142 — an unverified report by a vehicle owner.
at 65,000 milesRonkonkoma, NY1 injured
UNKNOWN OR OTHER
DRIVERS SIDE INSIDE DOOR HANDLE - CHROME IS PEELING EDGES ARE SHARP CUT HAND OPENING DOOR
NHTSA complaint #10824959 — an unverified report by a vehicle owner.
at 51,900 milesDistrict Heights, MD
ENGINE
ENGINE LIFTER ISSUE/LOW OIL PRESSURE PROBLEM RELATES TO HAVING THE LIFTERS REPLACED. THE 5.3 VORTEC ENGINE HAS AFM (ACTIVE FUEL MANAGEMENT). DEALER WANTS $5800 TO FIX THE LIFTER ISSUE, WHILE ESTIMATES TO REPLACE THE ENGINE WITH NECESSARY PARTS RUNS BETWEEN $6900 AND $7200. IS THIS A MANUFACTURER PROBLEM? TRUCK HAS 52,000 MILES AND HAS BEEN SERVICED AT REGULAR INTERVALS. TRUCK WAS PARKED WHEN THE ISSUE BECAME EVIDENT DURING THE STARTUP. TRUCK IS NOW AT THE DEALER (TOWED) AWAITING REPAIR.
NHTSA complaint #10811698 — an unverified report by a vehicle owner.
at 91,000 milesChoteau, MT
STRUCTURE:BODY
'10711995'
NHTSA complaint #10788120 — an unverified report by a vehicle owner.
at 40,800 milesOrlando, FL
UNKNOWN OR OTHER
A CRACK HAS FORMED ON THE PASSENGER SIDE OF THE DASH BOARD NEAR THE AIR BAG. THIS SHOULD NOT OCCUR IN A VEHICLE OF THIS AGE. THE VEHICLE HAS BEEN TO THE DEALER ON NUMEROUS OCCASIONS WITHOUT ANY MENTION OR ACTION TO REPAIR. I WILL BE CONTACTING THEM ON MONDAY ABOUT COVERING THE REPAIR. I BELIEVE THAT THIS IS A MANUFACTURING DESIGN ISSUE AND THE DASH SHOULD BE REPLACED UNDER WARRANTY. IN THE MONTH OF JUNE 2015, I HAD TO HAVE MY MASTER CYLINDER AND BRAKE BOOSTER REPLACED. THE FIRST OCCURRENCE WAS IN JANUARY 2015 OF THIS YEAR AND I FILLED THE MASTER CYLINDER WITH FLUID BECAUSE OF THE BRAKE WARNING SYSTEM CAME ON AND THE BRAKE FLUID IN THE MASTER CYLINDER WAS AT THE MINIMUM LEVEL. THE DEALERSHIP ADVISED TAT IT COULD BE THE RESULT OF LOW BRAKES AND TO KEEP AN EYE ON IT AND IF IT LOOSE BRAKE FLUID TO BRING IT IN.WHEN IT OCCUR AGAIN IN JUNE 2015, I TOOK IT INTO THE DEALER. IT WAS DETERMINE THAT THE BRAKE MASTER CYLINDER WAS LEAKING INTO THE BRAKE BOOSTER CAUSING THE WARNING LIKES ON THE DASH TO ILLUMINATE. AT JUST OVER 40,000 MILES, THIS SHOULD BE COVER BY GM AS A WARRANTY ITEM. I BELIEVE I AM DUE A REFUND.
NHTSA complaint #10726392 — an unverified report by a vehicle owner.
at 40,800 milesOrlando, FL
SERVICE BRAKES
A CRACK HAS FORMED ON THE PASSENGER SIDE OF THE DASH BOARD NEAR THE AIR BAG. THIS SHOULD NOT OCCUR IN A VEHICLE OF THIS AGE. THE VEHICLE HAS BEEN TO THE DEALER ON NUMEROUS OCCASIONS WITHOUT ANY MENTION OR ACTION TO REPAIR. I WILL BE CONTACTING THEM ON MONDAY ABOUT COVERING THE REPAIR. I BELIEVE THAT THIS IS A MANUFACTURING DESIGN ISSUE AND THE DASH SHOULD BE REPLACED UNDER WARRANTY. IN THE MONTH OF JUNE 2015, I HAD TO HAVE MY MASTER CYLINDER AND BRAKE BOOSTER REPLACED. THE FIRST OCCURRENCE WAS IN JANUARY 2015 OF THIS YEAR AND I FILLED THE MASTER CYLINDER WITH FLUID BECAUSE OF THE BRAKE WARNING SYSTEM CAME ON AND THE BRAKE FLUID IN THE MASTER CYLINDER WAS AT THE MINIMUM LEVEL. THE DEALERSHIP ADVISED TAT IT COULD BE THE RESULT OF LOW BRAKES AND TO KEEP AN EYE ON IT AND IF IT LOOSE BRAKE FLUID TO BRING IT IN.WHEN IT OCCUR AGAIN IN JUNE 2015, I TOOK IT INTO THE DEALER. IT WAS DETERMINE THAT THE BRAKE MASTER CYLINDER WAS LEAKING INTO THE BRAKE BOOSTER CAUSING THE WARNING LIKES ON THE DASH TO ILLUMINATE. AT JUST OVER 40,000 MILES, THIS SHOULD BE COVER BY GM AS A WARRANTY ITEM. I BELIEVE I AM DUE A REFUND.
NHTSA complaint #10726392 — an unverified report by a vehicle owner.
Donald, ORCrash3 injured
AIR BAGS
DURING A CRASH AT HIGH SPEEDS AND FRONTAL IMPACT THE AIR BAGS DID NOT DEPLOY. I WAS LIFE FLIGHTED TO THE HOSPITAL AND SUFFERED LIFE ALTERING INJURIES. MY 2 KIDS WERE ALSO IN THE VEHICLE AND SUSTAINED INJURIES WHICH THEY ARE STILL BEING TREATED FOR.
NHTSA complaint #10716783 — an unverified report by a vehicle owner.
at 103,000 milesOakdale, LA
STRUCTURE
VEHICLE HAS CRACKED DASH IN AREA OF PASSENGER AIR BAG WHICH COULD POSSIBLY CAUSE SHRAPNEL IF AIRBAGS ARE DEPLOYED. THIS PROBLEM IS COMMON AND THERE ARE THOUSANDS OF PEOPLE WITH THIS CRACK IN THE EXACT SAME AREA AS MINE. CONTACTED GM AND THEY REFUSE TO ACKNOWLEDGE A PROBLEM.
NHTSA complaint #10712315 — an unverified report by a vehicle owner.
at 79,000 milesOtis, ME
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2010 GMC SIERRA. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE REAR DRIVER SIDE LEAF SPRING FRACTURED AND PUNCTURED A TIRE AFTER DRIVING OVER A POTHOLE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #10703198 — an unverified report by a vehicle owner.
at 50,000 milesRochester, NHFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2010 GMC SIERRA. THE CONTACT STATED THAT SHORTLY AFTER PARKING, THE VEHICLE CAUGHT FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED BACK TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10695478 — an unverified report by a vehicle owner.
at 38,000 milesSaraland, AL
STRUCTURE
2010 GMC SIERRA CREW CAB PICK UP TRUCK. DASH PANEL CRACKED ON UPPER RIGHT CORNER OF PASSENGER SIDE AIR BAG. UPPER LEFT CORNER CRACKED A COUPLE OF WEEKS LATER. GMC REFUSES TO ADMIT THAT THERE'S A PROBLEM EVEN THOUGH THE CRACKED DASH PANELS HAVE BEEN DOCUMENTED ON SEVERAL DIFFERENT MESSAGE BOARD AND FACEBOOK GROUPS.
NHTSA complaint #10676951 — an unverified report by a vehicle owner.
at 46,000 milesDuluth, MN
ENGINE
ENGINE STOPPED RUNNING, DASH GAUGES BLANK. I MANAGED TO PULL OVER WITHOUT POWER BRAKES OR STEERING! AFTER A FEW MINUTES I WAS ABLE TO RESTART WITH "REDUCED ENGINE POWER, TRACTION CONTROL OFF, AND STABILITRAC" PROBLEMS DISPLAYED ON DASH. I WAS A MILE FROM HOME IN -10F TEMPS! I PULLED IT INTO MY SHOP. DTC CODE P2135 WHICH HAS TO DO WITH THROTTLE POSITION SENSOR. THE DEALER HAS A 2 WEEK DELAY IN GETTING INTO THEIR GARAGE! I FOUND OUT THAT THE THROTTLE BODY/SENSOR IS NOT COVERED UNDER WARRANTY. SO WITH THE COST OF A TOW (CAN'T TRUST THE TRUCK TO MAKE TO DEALER) PLUS THE PART COST, I WILL REPAIR IT MYSELF. THE REASON FOR THIS LETTER, I DISCOVERED THAT THIS HAS HAPPENED TO OTHER GMC TRUCK OWNERS. THEIR VEHICLE QUIT IN THE SAME MANNER. I THINK THAT "REDUCED POWER" IS NOT THE SAME AS NO POWER!!! I WONDER WHAT WOULD HAVE HAPPENED TO ME IF I WAS ON THE FREEWAY DURING RUSH HOURS??? BE PREPARED FOR SOME CREATIVE DRIVING!
NHTSA complaint #10669832 — an unverified report by a vehicle owner.
at 46,000 milesDuluth, MN
FUEL/PROPULSION SYSTEM
ENGINE STOPPED RUNNING, DASH GAUGES BLANK. I MANAGED TO PULL OVER WITHOUT POWER BRAKES OR STEERING! AFTER A FEW MINUTES I WAS ABLE TO RESTART WITH "REDUCED ENGINE POWER, TRACTION CONTROL OFF, AND STABILITRAC" PROBLEMS DISPLAYED ON DASH. I WAS A MILE FROM HOME IN -10F TEMPS! I PULLED IT INTO MY SHOP. DTC CODE P2135 WHICH HAS TO DO WITH THROTTLE POSITION SENSOR. THE DEALER HAS A 2 WEEK DELAY IN GETTING INTO THEIR GARAGE! I FOUND OUT THAT THE THROTTLE BODY/SENSOR IS NOT COVERED UNDER WARRANTY. SO WITH THE COST OF A TOW (CAN'T TRUST THE TRUCK TO MAKE TO DEALER) PLUS THE PART COST, I WILL REPAIR IT MYSELF. THE REASON FOR THIS LETTER, I DISCOVERED THAT THIS HAS HAPPENED TO OTHER GMC TRUCK OWNERS. THEIR VEHICLE QUIT IN THE SAME MANNER. I THINK THAT "REDUCED POWER" IS NOT THE SAME AS NO POWER!!! I WONDER WHAT WOULD HAVE HAPPENED TO ME IF I WAS ON THE FREEWAY DURING RUSH HOURS??? BE PREPARED FOR SOME CREATIVE DRIVING!
NHTSA complaint #10669832 — an unverified report by a vehicle owner.
at 78,000 milesWaller, TX
POWER TRAIN
I WAS TRAVELING HOME FROM VACATION AND ABOUT 70 MILES AN HOUR IN MY 2010 GMC SIERRA AND ALL OF A SUDDEN MY TRUCK REVVED UP AND MY TRANSMISSION WENT OUT. I ABOUT GOT HIT FROM BEHIND. I PULLED OVER AND THERE WAS SMOKE COMING FROM THE HOOD. I OPEN THE HOOD AND THERE'S TRANSMISSION FLUID FROM THE FRONT TO THE BACK UNDER THE TRUCK. ONE OF THE COOLING LINES RUBBED THE OTHER AND CHAFFED A HOLE. COST ME 150 DOLLARS IN TOWING FEES. GM DOESN'T WANT TO HONOR THEIR WARRANTY BECAUSE THEY REMOVED THIS PART OFF THEIR WARRANTY IN 2009. TRYING TO COVER UP THEIR MISTAKE .I CALLED GM PRIORITY CARE AND THEY HAD THE TRUCK TOWED TO BECK AND MASTEN GM. THEY ARE TRYING TO CHARGE ME FOR THE REPAIRS WHEN ITS A DEFECT ON GM'S PART. MY QUESTION IS HOW MANY INNOCENT DRIVERS ARE GOING TO GO BANKRUPT PAYING FOR A NEW TRANSMISSION WHEN IT WAS GM'S MISTAKE IN DESIGN. OR EVEN WORSE HOW MANY WILL GET KILLED ON THE HIGHWAY. I THINK I'VE MADE MY POINT!
NHTSA complaint #10662083 — an unverified report by a vehicle owner.
at 47,000 milesAnkeny, IA
STRUCTURE
THE DASH IS MY TRUCK HAS STARTED TO CRACK. FROM RESEARCH ON THE INTERNET I SEE THIS IS A FAIRLY COMMON OCCURRENCE. THE DEALER SAID IT IS NOT COVERED ALTHOUGH I HAVE AN EXTENDED WARRANTY. I AM UNSATISFIED WITH GM AND FEEL THIS CRACK DASH COULD BE A HAZARD IF AN ACCIDENT WERE TO OCCUR. I WOULD LOVE A COMPROMISE FROM GM TO AT LEAST OFFER TO PAY SOME OF THE COST OF REPLACEMENT, IF NOT ALL OF IT.
NHTSA complaint #10661003 — an unverified report by a vehicle owner.
at 28,500 milesSchertz, TX
STRUCTURE:BODY:DOOR
ON 10/29/2014 I FILED A COMPLAINT WITH ODI NUMBER 10650997 ABOUT THE OUTSIDE DOOR HANDLES ON MY 2010 GMC SIERRA SINCE THREE OF THEM HAD BROKEN OFF SINCE DECEMBER 2013. THEN ON 11/6/2014, THE PASSENGER BACK DOOR HANDLE CAME LOOSE & IS PULLING OUT OF THE DOOR. THIS IS THE ONLY ONE OF THE DOOR HANDLES THAT HAS NOT BEEN PREVIOUSLY REPLACED. ALL OF THE DOOR HANDLE FAILURES HAVE OCCURRED SINCE DECEMBER 2013. THIS PRESENTS A POTENTIAL HAZARD. IT HAS BEEN MY EXPERIENCE ON THE DOOR WITH BROKEN HANDLES THAT IF THE DOOR HANDLE COMES COMPLETE OFF, IT IS HARD TO GET THE DOOR TO LATCH PROPERLY CAUSING IT TO POP OPEN WHICH COULD EASILY HAPPEN WHILE THE VEHICLE IS IN MOTION PUTTING ANYONE SITTING BY THE DOOR IN HARM'S WAY. IT IS VERY DISCONCERTING TO ME THAT ALL FOUR DOOR HANDLES HAVE NOW FAILED. I WOULD DEFINITELY THINK THIS IS A SERIOUS DESIGN FLAW WITH THESE VEHICLES. TWO OF THE HANDLES WERE REPLACED UNDER WARRANTY HOWEVER, THE COST TO REPLACE THE REMAINING TWO IS $200+ EACH. TO DATE GMC IS NOT WILLING TO ADDRESS THE ISSUE.
NHTSA complaint #10653881 — an unverified report by a vehicle owner.
at 28,500 milesSchertz, TX
STRUCTURE:BODY:DOOR
IN DECEMBER 2013 THE PASSENGER EXTERIOR DOOR HANDLE CAME OFF & A FEW DAYS LATER EXTERIOR DRIVER BACK DOOR HANDLE CAME OFF. THE DEALERSHIP DID REPLACE BOTH HANDLES UNDER WARRANTY. HOWEVER, WHILE WE THERE ANOTHER MAN CAME IN WITH THE SAME PROBLEM ON HIS GMC SIERRA. IN OCTOBER 2014, THE EXTERIOR DRIVER DOOR HANDLE CAME OFF. DEALER REPLACING BUT CHARGING CUSTOMER $200+. SERVICE PERSON INDICATED THEY HAVE HAD NUMEROUS ISSUES WITH THE HANDLES ON GMC SIERRAS BREAKING, AS RECENT AS THE LAST MONTH OR SO. IN INTERNET SEARCH THIS SEEMS TO BE A PREVALENT PROBLEM WITH THE GMC SIERRA. OTHER CAR DEALERS HAVE TOLD US THAT THEY HAVE HEARD COMPLAINTS ON THIS ALSO. ALTHOUGH IT MAY NOT BE A CRITICAL SAFETY ISSUE, WHEN THE DRIVER DOOR HANDLE CAME OFF OUR VEHICLE, THE DOOR WOULD NOT LATCH PROPERLY WITHOUT SOME EFFORT. THIS COULD CAUSE AN EXTREME ISSUE IF THE DOOR DOES NOT LATCH. IF THE DRIVER OR ANY PASSENGER SITTING BY A DOOR ON WHICH THE HANDLE BROKE DOES NOT GET THE DOOR TO LATCH PROPERLY IT COULD EASILY FLY OPEN WHILE THE VEHICLE IS MOVING AND COULD BE CATASTROPHIC.
NHTSA complaint #10650997 — an unverified report by a vehicle owner.
at 49,700 milesBloomington, IN
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ON OR ABOUT THAT DATE, DRIVING ABOUT 25 MILES ON RURAL ROADS AT SPEEDS FROM 45 TO 55 MPH, THE DAMPNESS IN THE AIR CAUSED CONDENSATION HAZE TO FORM ON THE INSIDE OF THE WINDOW. I TURNED ON THE DEFROSTERS WHICH CLEARED OFF THE DRIVERS SIDE WINDOW SO I COULD SEE BUT THE PASSENGERS SIDE NEVER CLEARED AND I HAD 0 VISIBILITY TO ANYTHING ON THE RIGHT HAND SIDE OF THE ROAD OR PULLING OUT FROM DRIVEWAYS OR ROADS ON THE RIGHT HAND SIDE. I TOOK IT TO THE DEALER TO GET REPAIRED TO BE TOLD GM HAD A SERVICE BULLETIN ON THIS THAT SHOWED THEM HOW TO REPROGRAM THE SYSTEM TO CORRECT THIS ISSUE. ALSO THIS VEHICLE IS EQUIPPED WITH A REAR CAMERA SYSTEM THAT IS INTERMITTENT IN ITS OPERATION, SOMETIMES BLURRED IMAGES OR SOMETIMES BLANK COMPLETELY. THE DEALER DISCONNECTED AND RECONNECTED THE CAMERA SYSTEMS THINKING THE CONNECTION MIGHT HAVE AN ISSUE BY BEING CONTAMINATED,OXIDIZED, OR LOSS. NOT SURE IF RELATED BUT THE DEALERSHIP HAS REPLACED MY RIGHT REAR SPEAKER SEVERAL TIMES CLAIMING THAT THE SPEAKER IS SEEING SHORTS AND/OR HIGHER POWER OR SHORTING INTERNALLY. BEING THIS IS MULTIPLE TIMES (3 OR 4 TIMES FOR THIS SAME REPAIR) WHAT OTHER ELECTRICAL SYSTEM PROBLEMS WILL I BE SEEING AND WILL ANY OF THESE LEAD TO FIRES OF ADDITIONAL SYSTEM DAMAGE. EVEN WITH THESE KNOW ISSUES AND SERVICE BULLETINS ISSUED ON THE BLOWER SYSTEM AS DOCUMENTED ON THE REPAIR INVOICE, WHILE KNOWING THAT LOSS OF VISION THROUGH THE WINDOW IS POSSIBLE, GM HAS NOT INITIATE ANY CAMPAIGN TO PROACTIVELY FIX THIS. ONLY AFTER THE PROBLEM OCCURS AND IF THE PERSON IS LUCKY TO AVOID ACCIDENTS WILL THEY ADDRESS THIS WHEN YOU COME INTO COMPLAIN ABOUT, BUT BY THAT TIME THEY HOPE IT IS OUT OF WARRANTY SO THEY CAN CHARGE YOU. AFTER ALL IT IS UNSAFE TO DRIVE THE VEHICLE WITHOUT THIS SYSTEM WORKING PROPERLY SO PEOPLE WILL PAY TO GET THIS FIXED.
NHTSA complaint #10649868 — an unverified report by a vehicle owner.
at 49,700 milesBloomington, IN
ELECTRICAL SYSTEM
ON OR ABOUT THAT DATE, DRIVING ABOUT 25 MILES ON RURAL ROADS AT SPEEDS FROM 45 TO 55 MPH, THE DAMPNESS IN THE AIR CAUSED CONDENSATION HAZE TO FORM ON THE INSIDE OF THE WINDOW. I TURNED ON THE DEFROSTERS WHICH CLEARED OFF THE DRIVERS SIDE WINDOW SO I COULD SEE BUT THE PASSENGERS SIDE NEVER CLEARED AND I HAD 0 VISIBILITY TO ANYTHING ON THE RIGHT HAND SIDE OF THE ROAD OR PULLING OUT FROM DRIVEWAYS OR ROADS ON THE RIGHT HAND SIDE. I TOOK IT TO THE DEALER TO GET REPAIRED TO BE TOLD GM HAD A SERVICE BULLETIN ON THIS THAT SHOWED THEM HOW TO REPROGRAM THE SYSTEM TO CORRECT THIS ISSUE. ALSO THIS VEHICLE IS EQUIPPED WITH A REAR CAMERA SYSTEM THAT IS INTERMITTENT IN ITS OPERATION, SOMETIMES BLURRED IMAGES OR SOMETIMES BLANK COMPLETELY. THE DEALER DISCONNECTED AND RECONNECTED THE CAMERA SYSTEMS THINKING THE CONNECTION MIGHT HAVE AN ISSUE BY BEING CONTAMINATED,OXIDIZED, OR LOSS. NOT SURE IF RELATED BUT THE DEALERSHIP HAS REPLACED MY RIGHT REAR SPEAKER SEVERAL TIMES CLAIMING THAT THE SPEAKER IS SEEING SHORTS AND/OR HIGHER POWER OR SHORTING INTERNALLY. BEING THIS IS MULTIPLE TIMES (3 OR 4 TIMES FOR THIS SAME REPAIR) WHAT OTHER ELECTRICAL SYSTEM PROBLEMS WILL I BE SEEING AND WILL ANY OF THESE LEAD TO FIRES OF ADDITIONAL SYSTEM DAMAGE. EVEN WITH THESE KNOW ISSUES AND SERVICE BULLETINS ISSUED ON THE BLOWER SYSTEM AS DOCUMENTED ON THE REPAIR INVOICE, WHILE KNOWING THAT LOSS OF VISION THROUGH THE WINDOW IS POSSIBLE, GM HAS NOT INITIATE ANY CAMPAIGN TO PROACTIVELY FIX THIS. ONLY AFTER THE PROBLEM OCCURS AND IF THE PERSON IS LUCKY TO AVOID ACCIDENTS WILL THEY ADDRESS THIS WHEN YOU COME INTO COMPLAIN ABOUT, BUT BY THAT TIME THEY HOPE IT IS OUT OF WARRANTY SO THEY CAN CHARGE YOU. AFTER ALL IT IS UNSAFE TO DRIVE THE VEHICLE WITHOUT THIS SYSTEM WORKING PROPERLY SO PEOPLE WILL PAY TO GET THIS FIXED.
NHTSA complaint #10649868 — an unverified report by a vehicle owner.