48 of the
4,896 complaints filed about the GMC Sierra
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 2008.
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HAD TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THAT THE PART CAME IN ONE PIECE AND THE ENTIRE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 4/20/15
NHTSA complaint #10682875 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR DOORS UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
NHTSA complaint #10676729 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 GMC SIERRA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS REPAIRED BY THE CONTACT BUT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. ....UPDATED 01/23/15 *BF UPDATED 9/11/2017
NHTSA complaint #10668373 — an unverified report by a vehicle owner.
ALL FOUR DOOR LOCKS WERE INTERMITTENTLY INOPERATIVE & ONLY ABLE TO FUNCTION MANUALLY FROM THE INSIDE. TAKEN TO DEALER AND DIAGNOSED AS INTERNAL FAILURE IN DOOR LOCK ASSEMBLIES/ACTUATORS. ALL FOUR DOOR LOCK ASSEMBLIES WERE REPLACED AT A CUSTOMER COST OF $900+. THIS IS MY SECOND GMC VEHICLE THAT HAS HAD THE SAME PROBLEM AND AFTER SEARCHING THE INTERNET THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. EVEN THE DEALERSHIP MECHANIC MENTIONED SURPRISE THAT IT HAS NOT BEEN RECALLED OR GMC HAS NOT BEEN FORCED TO FIX THE PROBLEM CONSIDERING HOW OFTEN HE HAD PERSONALLY DIAGNOSED & FIXED THIS SAME PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE AS THE CUSTOMER IS UNABLE TO RELY ON THE DOOR LOCK SYSTEM OR LOCK/UNLOCK THE DOORS AS USUAL. MULTIPLE TIMES, MY VEHICLE SAT AT THE AIRPORT FOR DAYS UNLOCKED BECAUSE OF THIS FAILURE. SIMILARLY, MY TODDLER-AGED CHILDREN WERE ABLE TO OPEN THE DOORS TO THE BACKSEAT WITH THE VEHICLE IN MOTION DUE TO THE FAILURE IN THE AUTOMATIC ASSEMBLY.
NHTSA complaint #10615850 — an unverified report by a vehicle owner.
I HAVE TO LOCK AND UNLOCK BOTH OF MY PASSENGER SIDE DOORS MANUALLY, BECAUSE THE LOCKS DOESN'T WORK WITH THE KEY FOB NOR INSIDE THE VEHICLE. I FEEL LIKE THIS IS A SAFETY ISSUE THAT GM SHOULD RECOGNIZE BECAUSE SOMEONE COULD HAVE VALUES STOLEN OUT OF THEIR VEHICLES IF NOT HAVE THE VEHICLE STOLEN IF THEY FORGET TO MANUALLY LOCK DOORS WHEN THERE IS A PASSENGER IN THE VEHICLE.
NHTSA complaint #10610121 — an unverified report by a vehicle owner.
PASSANGER FRONT DOOR HANDLE FAILURE. LOUD NOISE WAS HEARD UPON CLOSING OF THE DOOR. DOOR HANDLE PULL CLEAR FROM THE DOOR. WINDOW CANNOT BE ROLLED DOWN AND INTERNAL DOOR HANDLE IS INOPERABLE.
NHTSA complaint #10592397 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS 2008 GMC SIERRA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR COULD NOT BE OPENED DUE TO THE LOCK MALFUNCTIONING. THE VEHICLE WAS NOT TAKEN TO DEALER FRO INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10574738 — an unverified report by a vehicle owner.
WE HAVE HAD THREE OF THE POWER LOCKS GO OUT - FIRST WAS FRONT PASSENGER, WHICH WAS UNDER WARRANTY AND COVERED FREE OF CHARGE, SO WAS THE SECOND - THE FRONT DRIVERS SIDE. BUT, THE REAR PASSENGER SIDE WENT OUT A YEAR LATER AND NOW THEY WILL NOT COVER IT UNDER WARRANTY. MY CONCERN IS THAT, HAVING SMALL CHILDREN, I HAVE HAD THEM LOCKED INSIDE THE VEHICLE AND THE UNLOCK DOESN'T WORK, SO I HAVE TO CLIMB THROUGH TO ACCESS THE DOOR LOCK. IN AN EVENT OF AN EMERGENCY, WHERE TIME IS OF ESSENCE - THIS IS A SEVERE ISSUE.
NHTSA complaint #10561020 — an unverified report by a vehicle owner.
ERRATIC DOOR LOCK BEHAVIOR. PASSENGER AND REAR DRIVER SIDE DOOR WILL NOT LOCK OR UNLOCK CONSISTENTLY. THE PASSENGER SIDE LOCK NOT LOCKING RESULTED IN THE THEFT OF A HANDGUN FROM MY VEHICLE. THIS DEFICIENCY LEAVES THE VEHICLE SUSCEPTIBLE TO THEFT, CARJACKING, DOORS COMING OPEN ON IMPACT. PASSENGERS, ESPECIALLY CHILDREN ARE AT RISK OF OPENING THE VEHICLE DOOR WHILE IN MOTION. IN THE EVENT OF AN EMERGENCY THE DOORS EFFECTED CAN NOT BE UNLOCKED FROM OTHER THAN THE MANUAL LATCH BUTTON TO AID PASSENGERS.
NHTSA complaint #10554192 — an unverified report by a vehicle owner.
NEED TO GET DRIVER'S SEAT BELT AND PASSENGER DOOR LOCK FIXED UNDER WARRANTY. A BAD EMPLOYEE AT THE DEALER IN JULY 2010 COMMITTED IDENTITY THEFT AND OPEN ACCOUNTS UNDER A DIFFERENT NAME "[XXX]" [XXX]. DEALER PUT ME ON A GM WIDE BLACKLIST AND SO FRUSTRATING. HAVE REPORTED TO POLICE, BUT JUST WANT TO GO TO ANOTHER GMC DEALER TO HAVE FIXED. GM CUSTOMER SERVICE HAS NOT HELPED AND KEEPS CALLING THE FIRST DEALER TO REQUEST THEIR PERMISSION AND IT HAS BEEN DENIED. DEALER THAT COMMITTED ID THEFT: FERGUSON GMC BROKEN ARROW, OK 74011 I REALLY LIKE THE PICKUP, BUT UNFAIR TO HOLD UP WARRANTY/SAFETY REPAIRS BECAUSE OF THE ID THEFT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10526130 — an unverified report by a vehicle owner.
MY CONCERN IS THREE DOOR POWER LOCKS HAVE GONE BAD AND REPLACED TWO SO FAR. MY CONCERN IS THE REAR DOORS ARE KEYLESS AND YOU CANT UNLOCK THEM FROM FRONT. I SPOKE TO GM AND THEY DON'T SEE A NEED TO RECALL TRUCK. I TALKED TO MY LOCAL MECHANIC AND GM DEALERSHIP AND THEY ARE SEEING A LOT OF FAILED POWER LOCKS ON THIS MODEL TRUCK. CAN I GIVE YOU A WHAT IF SCENARIO SAY THEIRS A FIRE IN FRONT AND I CANT UNLOCK REAR DOORS TO GET MY CHILDREN OUT WOULDN'T THAT BE A LIABILITY ISSUE IF I COULDN'T GET THEM OUT TO SAVE THEIR LIVES.
NHTSA complaint #10504812 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 GMC SIERRA. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE DOOR LOCKS WOULD NOT LOCK. WHEN THE DOORS WERE LOCKED MANUALLY THEY WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 12/14/12*LJ UPDATED 12/17/12
NHTSA complaint #10482861 — an unverified report by a vehicle owner.
PASSENGER DOOR LOCK STOPPED WORKING. ONLY WAY TO UNLOCK DOOR, IS BY REACHING ACROSS SEAT AND LIFT LOCK BUTTON. THIS IS UNSAFE IN CASE OF AN ACCIDENT, WHERE THE DRIVERS DOOR IS UNABLE TO BE USED FOR EXIT, AND THE PASSENGER DOOR MUST BE USED.
NHTSA complaint #10468945 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 GMC SIERRA. THE CONTACT NOTICED THAT BOTH FRONT PASSENGER AND REAR DOORS WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 90,000 AND THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10455698 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THE INTERIOR FRONT DRIVER'S SIDE DOOR FAILED TO RELEASE IN THE OPEN POSITION FORCING THE CONTACT TO EXIT FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOOR LATCH AND CABLE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 03/01/12
NHTSA complaint #10442490 — an unverified report by a vehicle owner.
MY 2008 GMC SIERRA DENALI'S AUTOMATIC LOCKS HAVE FAILED ON THREE OF THE FOUR DOORS. I DIDN'T REALIZE THEY WERE NOT ENGAGING UNTIL I TOOK TWO CHILDREN TO DINNER AND HAD ONE OF THEM OPEN THE DOOR WITHOUT UNLOCKING THE DOOR. I HAD THE CHILD SAFETY LOCKS ENGAGED AND THOUGHT I WOULD BE SAFE, BUT IT TURNS OUT THE LOCKS NEVER ENGAGED (THUS, MAKING THE CHILD LOCKS IRRELEVANT). THIS IS AN ISSUE BEYOND INCONVENIENCE.
NHTSA complaint #10439683 — an unverified report by a vehicle owner.
MY HUSBAND AND I STOPPED AT LOWES TO PICK UP SOME ITEMS AND I DECIDED TO WAIT IN OUR 2006 GMC SIERRA. WE BOTH OPENED THE DOORS AT SAME TIME AND HE LOCKED THE VEHICLE TAKING THE KEYS WITH HIM. I STILL HAD MY DOOR OPEN AND WAS STANDING OUTSIDE THE VEHICLE FOR SEVERAL MINUTES THEN DECIDED TO GET BACK IN. WHEN THE DOOR SHUT IT WAS LOCKED AND I WAS UNABLE TO UNLOCK ANY OF THE DOORS WITH THE OUTSIDE TEMP BEING 96 DEGREES IT DIDN'T TAKE LONG BEFORE THE INSIDE OF VEHICLE HEATED UP WITH ME IN THERE FANNING MYSELF TO KEEP COOL. HAD HE NOT COME OUT OF THE STORE WITHIN 5 MINUTES (HIS CELL PHONE WAS IN THE VEHICLE) OF MY GETTING LOCKED INSIDE I WOULD HAVE USED THE HORN TO GET SOMEONE'S ATTENTION. THERE IS NOTHING THAT WE COULD FIND IN THE MANUAL THAT ADDRESSES BEING LOCKED INSIDE. I'M 62 YEARS OLD AND I DOUBT ANYONE WOULD THINK TO CHECK ON ANYONE OTHER THAN A CHILD LEFT ALONE IN A VEHICLE.
NHTSA complaint #10404396 — an unverified report by a vehicle owner.
ALL OF MY POWER DOOR LOCKS ARE NOT WORKING. THIS IS A VERY DANGEROUS SITUATION WHEN YOU HAVE CHILDREN IN THE BACK SEAT AND THEY TRY TO OPEN THE DOOR WHILE IN TRANSIT. I HAVE HAD THE LOCKS REPAIRED ONCE ALREADY WHILE THE TRUCK WAS UNDER WARRANTY AND NOW THEY ARE FAULTY AGAIN. THIS IS NOT WHAT I PAID FOR WHEN I CHOSE TO TRUST IN GMC. I THINK A LEMON LAW LAWSUIT IS IN ORDER IF THEY DON'T RESOLVE THIS ISSUE FREE OF CHARGE. GMC IS RISKING THE LIVES OF NOT ONLY MY CHILDREN BUT EVERY OTHER FAMILY THAT TRUSTED IN GMC.
NHTSA complaint #10399580 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE BEGAN FRACTURING AND SHARDS OF THE DOOR HANDLE WOULD CAUSE LACERATIONS TO HIS HANDS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND THAT HE WOULD NEED TO REPLACE THE DOOR HANDLE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 8. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10395140 — an unverified report by a vehicle owner.