11 of the
385 complaints about the 2014 GMC Terrain are about the
airbag system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
54,999 miles.
The contact owned a 2014 GMC Terrain. The contact stated that while stopped at a red light a vehicle one rear-ended the vehicle. This caused the contact to crash into in front of her. The air bags did not deploy. A police report was filed. The vehicle was towed to an impound lot. The contact sustained back and neck injuries. Medical attention was needed. Additionally, the driver of vehicle three received medical attention with unknown injuries. The manufacturer was not notified of the failure. The failure mileage was 80,000.
NHTSA complaint #11541344 — an unverified report by a vehicle owner.
Indianola, IACrash1 injured
AIR BAGS
None of the Airbags deployed in my 2014 GMC TERRIAN when I was in an accident.was struck very hard on rear passenger side spun around and hit a tree head one.
NHTSA complaint #11463700 — an unverified report by a vehicle owner.
Raymore, MOCrash
AIR BAGS
The front passenger airbag activated but did not deploy during a front end crash. There was a puff of smoke and it smelled like the airbag deployed but it did not. The vehicle also showed “service air bag” on the information area of the dash display. The hazards came on and would not turn off as well.
NHTSA complaint #11429548 — an unverified report by a vehicle owner.
at 96,423 milesFalem, INCrashFire1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING 40 MPH, THE CONTACT SWERVED TO AVOID A DEER. AS A RESULT, SHE DROVE OFF THE ROAD INTO A TALL GRASS AREA AND STRUCK A CONCEALED CABLE BOX. THE PASSENGER SIDE GRILL WAS DAMAGED AND THERE WAS A SMALL DENT ON THE HOOD. THE AIR BAGS DID NOT DEPLOY ALTHOUGH THE AIR BAG INDICATOR WAS ILLUMINATED. THERE WAS A BURNING ODOR COMING FROM THE VEHICLE, THE FLASHERS ACTIVATED ON ITS OWN, AND THE INTERIOR LIGHTS FAILED TO SHUT OFF. THE CONTACT SUSTAINED MINOR BRUISES ON HER WRIST AND SORENESS FROM THE SEAT BELT RETRACTING. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 96,423. *DT CONSUMER STATED BOTH SEAT BELTS WERE LOCKED.
NHTSA complaint #11292060 — an unverified report by a vehicle owner.
at 99,000 milesMilford, OH
AIR BAGS
MY AIR BAG / SEAT BELT KEEP LIGHT KEEPS COMING ON . CODE B001B AIR BAG PASSENGER SEAT ANCHOR PRETENSION DEPLOYMENT LOOP. THIS IS DEFINITELY A SAFETY HAZARD THAT SHOULD HAVE A RECALL.
NHTSA complaint #11204675 — an unverified report by a vehicle owner.
at 29,999 milesSouthaven, MS
AIR BAGS
I HAVE HAD MY VEHICLE SINCE NOVEMBER OF 2016. SHORTLY AFTER I BOUGHT IT THE CHECK AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEAL SINCE IT WAS STILL UNDER WARRANTY. THEY REPLACED SOMETHING. THIS 'FIX' ONLY LASTED FOR A LITTLE WHILE. THE LIGHT COMES ON ALL THE TIME NOW. WHEN I TOOK IT BACK TO HAVE THEM LOOK AT IT THEY ARE GOING TO CHARGE ME A FEE SINCE IT IS PAST THE WARRANTY. IF THIS WOULD HAVE BEEN FIXED CORRECTLY THE FIRST TIME. I ALSO DON'T FEEL THAT THIS SHOULD BE MY RESPONSIBILITY TO FIX SINCE IT IS A SAFETY ISSUE.
NHTSA complaint #11113703 — an unverified report by a vehicle owner.
Inglewood, AP
AIR BAGS
TL-CONTACT OWNS A 2014 GMC TERRAIN... INQUIRED ABOUT GENERAL RECALLS ON VEHICLE...CONTACT BOUGHT VEHICLE FROM USED CADILLAC DEALERSHIP...DEALERSHIP INFORMATION NOT COMING UP IN SYSTEM.. CONTACT STATED SHE BOUGHT VEHICLE USED IN CALIFORNIA.....AIRBAGS ARE TURNED OFF...CONTACT PAID FOR VEHICLE TO BE INSPECTED AFTER PURCHASE WAS TOLD AIRBAGS ARE TURNED OFF. CONTACT WAS GIVEN NUMBER TO FTC TO FILE COMPLAINT ABOUT DEALERSHIP... ... [XXX]...0 RECALLS ASSOCIATED WITH THIS VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11051184 — an unverified report by a vehicle owner.
at 1 milesTorrance, CA
AIR BAGS
ON NOV 03, 2017 AROUND 7:45AM, MY SON AND I GOT IN THE CAR TO DROP HIM OFF TO SCHOOL WHEN WE BARELY LEFT OUR HOUSE MAYBE 5 HOUSES AWAY WHEN ALL SUDDEN THE NOISE SERVICE AIRBAG LIGHT WENT ON MY DASHBOARD. I TOOK SOME PICTURES AND TURN THE ENGINE OF.
NHTSA complaint #11042909 — an unverified report by a vehicle owner.
Oklahoma City, OK
AIR BAGS
IN MID-APRIL, MY AIRBAG SERVICE LIGHT/NOTIFICATION BEGAN COMING ON INTERMITTENTLY. I CONTACTED THE SERVICE DEPARTMENT AT **** AUTO GROUP TO DETERMINE IF THIS WAS A COMMON ISSUE. THEY INDICATED THIS WAS NOT A COMMON ISSUE AND WERE CONCERNED AN AIRBAG WOULD NOT PROPERLY DEPLOY IF I WAS INVOLVED IN AN ACCIDENT. I BROUGHT THE VEHICLE IN FOR INSPECTION ON APRIL 14TH AND THEY INDICATED THERE WAS AN AIRBAG CONNECTOR ISSUE UNDER THE PASSENGER SEAT (PAPERWORK INDICATES DRIVER SEAT). THE ADVISOR SAID THIS WAS A SIMPLE REPAIR AND THE TECHNICIAN FIXED IT THAT SAME DAY. OVER THAT WEEKEND THE AIRBAG SERVICE LIGHT CAME ON MORE FREQUENTLY AND STAYED ON FOR LONGER PERIODS OF TIME. I BROUGHT THE VEHICLE BACK TO THE SERVICE DEPARTMENT ON APRIL 17TH. THE DIAGNOSIS THIS TIME WAS MORE IN DEPTH; THE ADVISOR INDICATED THERE WAS AN AIRBAG HIGH RESISTANCE READING ON THE DRIVER SEAT SIDE AIRBAG. HE STATED THAT I NEEDED THE FOLLOWING PARTS: WIRING HARNESS AND DRIVER'S SIDE IMPACT AIRBAG INFLATOR, TO FIX THE ISSUE.
NHTSA complaint #11004768 — an unverified report by a vehicle owner.
at 27,448 milesAvon, NYCrash
AIR BAGS
TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE HEAD ON. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE POLICE AND FIRE DEPARTMENT WERE PRESENT. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,448.
NHTSA complaint #10909600 — an unverified report by a vehicle owner.
Bonita Springs, FL
AIR BAGS
I HAD THIS CAR AS A RENTAL. MY WIFE WAS IN THE PASSENGER SEAT AND USES A CUSHION TO SIT ON, BECAUSE OF BACK PROBLEMS. WE NOTICED THAT AIR BAG "ON" LIGHT WAS NOT LIT. WHEN SHE TOOK AWAY THE SEAT CUSHION THE AIRBAG "ON" WAS LIT.I DON'T KNOW IF THIS IS A PROBLEM, BUT THERE WAS NO WARNING MSG ANYWHERE ABOUT USING A SEAT CUSHION. THERE WAS NO OVERRIDE SWITCH TO FORCE THE AIRBAG "ON" LIGHT EITHER AND ACTIVATE THE SYSTEM.
NHTSA complaint #10588904 — an unverified report by a vehicle owner.