Prague, NE
Crash
AIR BAGS
I hit a deer and it totaled my vehicle and the Airbags did not deploy
NHTSA complaint #11743616 — an unverified report by a vehicle owner.
2015 GMC Terrain airbag problems
16 of the 384 complaints about the 2015 GMC Terrain are about the airbag system — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 55,000 miles.
16
Complaints
6
Crashes
0
Fires
4
Injuries
Exactly what failed
AIR Bags
16
100.0%
Airbags across every GMC Terrain year
What owners said
Filed with NHTSA, in their own words.
Athens, TN
AIR BAGS
Found steering wheel airbag deployed
NHTSA complaint #11642977 — an unverified report by a vehicle owner.
Chester, VA
AIR BAGS
I have a failure occurring with the air bag system in my 2015 GMC Terrain SLE. There seems to be other air bag issues with this vehicle. This is yet another problem. I am aware that there is a technical bulletin that the manufacture has published concerning the failure I am experiencing, but there appears to be no recall. Specifically, I have a service air bag light on in the vehicle. The problem has been diagnosed to be the failure of the air bag passenger presence module. Since this is a safety feature, it seems it would warrant more than a technical bulletin.
NHTSA complaint #11568652 — an unverified report by a vehicle owner.
Berryville, AR
Crash
AIR BAGS
Hit a deer causing extensive damage to the front end. The driver airbag released a smoky substance and the display read that the airbag had deployed yet it did not come out .
NHTSA complaint #11526718 — an unverified report by a vehicle owner.
at 125,000 miles
Columbus, NC
AIR BAGS
The contact owns a 2015 GMC Terrain. The contact stated while starting the vehicle, the air bag warning light illuminated intermittently. The contact took the vehicle to the local dealer and was informed that diagnostic tests on air bag failures were not performed at their location. The contact stated that she received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the dealer declined to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
NHTSA complaint #11526003 — an unverified report by a vehicle owner.
at 40,000 miles
Greeneville, TN
AIR BAGS
The contact owns a 2015 GMC Terrain. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
NHTSA complaint #11489540 — an unverified report by a vehicle owner.
Duluth, GA
AIR BAGS
Airbag sensor failed, and is available for inspection. GNC dealership turned off the front passenger airbags.
NHTSA complaint #11457970 — an unverified report by a vehicle owner.
at 55,000 miles
Duluth, GA
AIR BAGS
THE SEAT BELT ALARM WAS GOING OFF IN THE FRONT PASSENGER SO BROUGHT TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSOR WENT BAD AND NEEDED TO BE REPLACED. QUOTED $900 TO REPAIR AND NOT COVERED UNDER WARRANTY. IF THE SEAT BELT WAS BAD, THAT WOULD BE COVERED BUT NOT THE AIRBAG? I FEEL THIS IS A SAFETY RECALL AND SHOULD BE COVERED. IF THE AIRBAG DID NOT DEPLOY IN AN ACCIDENT, THAT WOULD BE A LAWSUIT.
NHTSA complaint #11360621 — an unverified report by a vehicle owner.
at 101,500 miles
Demotte, IN
AIR BAGS
I PURCHASED MY 2015 TERRAIN JUNE 30 2020. EVER SINCE I BOUGHT IT I KEEP GETTING A WARNING ON MY DASH BOARD FOR SERVICE AIRBAGS.. IT WILL COME ON AS SOON AS I TURN THE CAR ON.. IT DOESN'T HAPPEN EVERY TIME BUT AT LEAST ONCE A WEEK IF NOT MORE. I TOOK A PICTURE OF THE WARNING AND CALLED THE CAR,DEALERSHIP WWHERE I BOUGHT IT TOLD ME TO CONTACT GM THAT THIS WAS A SAFETY ISSUE WITH THE AIRBAG ALERT COMING ON.
NHTSA complaint #11351708 — an unverified report by a vehicle owner.
at 53,000 miles
Asheboro, NC
Crash
1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY CRASHED INTO SECOND VEHICLE CAUSING SEVERE FRONT END DAMAGE. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY ALTHOUGH THE INSTRUMENTAL PANEL MESSAGE HAD INDICATED THAT THE AIR BAGS HAD DEPLOYED. THE DRIVER SUSTAINED A BRUISED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
NHTSA complaint #11331409 — an unverified report by a vehicle owner.
at 83,000 miles
Hanahan, SC
AIR BAGS
THE AIR BAG SERVICE LIGHTS CAME ON 10/2019 WHILE IN MOTION. I NOTICE A RECALL FOR THIS VEHICLE ON THE NHTSA WEBSITE YET THE LOCAL GM DEALER WHERE I LIVE SAYS THAT THERE ISN'T ONE FOR MY VEHICLE ACCORDING TO THE VIN.
NHTSA complaint #11266138 — an unverified report by a vehicle owner.
Boiling Springs, SC
AIR BAGS
TAKATA AIRBAG THE AIRBAG LIGHT HAS COME ON AND I SEE A PREVIOUS RECALL BUT NOW NONE THAT APPLY TO MY VEHICLE. CAN YOU ADVISE IF THIS IS SOMETHING THAT FALLS UNDER THE PRIOR RECALL?
NHTSA complaint #11253763 — an unverified report by a vehicle owner.
Saint Louis, MO
AIR BAGS
RECALL
NHTSA complaint #11093218 — an unverified report by a vehicle owner.
at 48,000 miles
Guymon, OK
Crash
1 injured
AIR BAGS
ON THE MORNING OF 1/12/18 @ 0812 I WAS IN A FRONT END COLLISION, SO FAR THE BODY SHOP SAYS MOST LIKELY IT IS TOTALED. ONSTAR DID NOT GO OFF, ALSO THE AIRBAGS DID NOT DEPLOY. ATTACHED IS PICTURES OF MY CAR ON THE WRECKER RIGHT AFTER THE ACCIDENT. I HAD STOPPED AT A STOP SIGN, AND B/C OF THE GIANT BLIND SPOT THAT IS NOT ON ANY REVIEWS ETC. FOR THIS VEHICLE I DID NOT SEE THE MINIVAN THAT WAS HEADED WEST BOUND AND I WAS HEADED NORTH BOUND. THE ACCIDENT OCCURED ON SE 5TH AND LELIA ST. IN GUYMON OKLAHOMA. ALSO A PICTURE IS ATTACHED OF ONE OF THE INJURIES I SUSTAINED BECAUSE OF THE AIRBAGS NOT DEPLOYING AND ALSO HAD A HEAD INJURY AFTER GOING TO THE ER.
NHTSA complaint #11062789 — an unverified report by a vehicle owner.
at 83,000 miles
Conyers, GA
Crash
1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2015 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT HAD ABRUPTLY STOPPED. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SAFETY FEATURE TO STOP THE VEHICLE FROM A COLLISION FAILED TO ENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED BACK PAIN AND WAS SCHEDULED TO RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED DESTROYED. JOHN MILES CHEVROLET BUICK GMC IN CONYERS, GEORGIA WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 83433332913. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
NHTSA complaint #11052790 — an unverified report by a vehicle owner.
at 10,000 miles
Ocean View, DE
Crash
1 injured
AIR BAGS
IN THE EARLY MORNING OF 9-5-15 MY DAUGHTER BEGAN DRIVING HOME FROM PITTSBURGH TO DE. SHE SWERVED TO AVOID AN ANIMAL ON THE PA TURNPIKE, HIT THE JERSEY WALL ON THE RIGHT, ROLLED OVER COMPLETELY TWICE TO THE LEFT, LANDING UPRIGHT IN THE MEDIAN. LUCKILY THE SEAT BELT SAVED HER AND SHE HAD ONLY MINOR INJURIES. HOWEVER THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT ONSTAR CALLED 911 BECAUSE THEIR MONITORING EQUIPMENT SHOWED THAT THE AIR BAGS HAD DEPLOYED, BUT THEY DID NOT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE IS NO RECALL ON THIS VEHICLE FOR AIRBAG PROBLEM THOUGH I'VE HEARD THAT THERE SHOULD BE SO I WANTED TO REPORT THIS.
NHTSA complaint #10767506 — an unverified report by a vehicle owner.