2014 GMC Terrain window and wiper problems

VISIBILITY/WIPER

The contact owns a 2014 GMC Terrain. The contact stated while driving 15 MPH in a snowstorm, the windshield wipers became inoperable. The contact was able to drive to the residence. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair could not be performed due to a Salvage Title. The manufacturer was contacted and advised the contact that the repair could be covered because the Salvage Title was not related to the windshield wipers; however, the manufacturer called the contact and informed the contact that the repair could no longer be covered due to the Salvage Title. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 149,680.

NHTSA complaint #11630036 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Wipers stop working In snow storm

NHTSA complaint #11630012 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I was driving my suv while it was raining heavily and my driver side wipers just stop working out of no where the passenger side still operates. I have not been to see if a dealer can fix it because I was unaware it was under recall so now I’m trying to find someone to fix it while under the recall.

NHTSA complaint #11606374 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.

NHTSA complaint #11538411 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

left wiper stopped working

NHTSA complaint #11514733 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repair were unavailable. The contact had experienced a windshield wiper failure while driving at approximately 35 MPH in a rainstorm. The contact also stated that recently the passenger’s side headlight stopped functioning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.

NHTSA complaint #11506218 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact stated that while driving in inclement weather at an undisclosed speed, the driver’s and passenger’s side windshield wipers failed without warning. The contact stated that he then received notification of the NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer however, the parts were unavailable. The contact stated that the vehicle was taken back to the dealer a week later and parts were still unavailable. The vehicle was then taken to an independent mechanic where it was diagnosed that the wiper module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was denied reimbursement. The failure mileage was 29,569.

NHTSA complaint #11498084 — an unverified report by a vehicle owner.

VISIBILITY

The contact owned a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) and would like to be removed from the recall distribution. The local dealer and manufacturer were not contacted.

NHTSA complaint #11493950 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11490179 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.

NHTSA complaint #11485604 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available on 22V165000. Parts distribution disconnect for 22V137000.

NHTSA complaint #11484583 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

2014 GMC TERRAIN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-165. THE CONSUMER REQUESTED INFORMATION ABOUT BEING REIMBURSED FOR RECALL REPAIR OF THE WINDSHIELD WIPERS.

NHTSA complaint #11482364 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The windshield wipers suddenly stopped working when it was raining really hard last week. This caused me to almost get into a car accident because I could not see the road with all the rain. I had to stop on the side of the road until the rain stopped, which took a while. This occurred on a road where there were not many street lights, which made it even worse to see ahead. I took the vehicle to the nearest GMC dealership for diagnostics and they were not able to provide the service to repair/replace the wipers because of the recall not being complete. I currently can't drive the car when it is raining which is difficult since this is my only mode of transportation for work.

NHTSA complaint #11473523 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11472059 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. Additionally, the headlights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lightning) associated with the VIN; however, the contact had not yet received the recall notifications. The failure mileage was approximately 96,000.

NHTSA complaint #11467770 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH in inclement weather, the windshield wipers seized. The approximate failure mileage was 129,000. VIN tool confirms parts not available.

NHTSA complaint #11467405 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximate 55 MPH, the windshield wipers ceased operation. The approximate failure mileage was 110,000. VIN tool confirms parts not available.

NHTSA complaint #11465784 — an unverified report by a vehicle owner.

VISIBILITY

The contact's niece owns a 2014 GMC Terrain. The contact's niece received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while his niece was driving at an undisclosed speed, the windshield wipers failed to operate as needed. The vehicle was taken to the dealer and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact's niece to pay out-of-pocket for the windshield wiper module replacement and that she would be reimbursed when the remedy was available. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint #11464221 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Drivers side windshield wiper stopped working.

NHTSA complaint #11463772 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

The contact owns a 2014 GMC Terrain. The contact stated that while driving at approximately 25 mph, the windshield wipers failed to operate while it was raining. The contact pulled over and waited for the rain to cease. The contact contacted the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The approximate failure mileage was 116,118.

NHTSA complaint #11460726 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

The contact owns a 2014 GMC Terrain. The contact stated while driving in the rain, the driver’s side windshield wiper failed to operate. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and waited for a couple of hours until the rain eased to continue driving to his destination. The contact took the vehicle to an independent mechanic and provided a temporary solution for the driver’s side windshield wiper to function properly. The vehicle was repaired but continued to experience failure. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact stated that he then became aware that the VIN was included in NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts are not available. The failure mileage was approximately 94,000.

NHTSA complaint #11460625 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) and 22V165000 (Visibility). The contact stated that while her daughter was driving in the rain the windshield wipers became inoperable. Additionally, the headlights were dim. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the wiper motor and motor assembly were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. 73,101. VIN tool confirms parts not available.

NHTSA complaint #11459650 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Using wipers and the just quit working and I couldn’t see the road and had to pull over to avoid a crash

NHTSA complaint #11452620 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The ball joint on the windshield wipers failed (mid rain storm on the highway) causing the wipers to fail. There is a recall for this issue on 2013 GMC Terrains, but not on any other model years. The vehicle is being repaired at a dealership for $650CAD, can upload invoice if needed after completion. The part is available for inspection. Not being able to see at night, on the highway and in a rainstorm put not only myself and passenger at risk, but also all the vehicles travelling on the highway with me. The part has not been inspected by anyone except a GM mechanic. No warning at all prior to this failure.

NHTSA complaint #11437296 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Windshield wipers stopped working during heavy rainfall. No warning signs, were working fine, and then just stopped. Fortunately I was traveling at a manageable rate of speed given the weather conditions & lack of daylight. Appears this is a known issue for multiple GMC models.

NHTSA complaint #11434139 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

During a rainstorm the wiper blades became stuck after regular use. It was then discovered by a technician the transmission/linkage arm (plastic) broke off and possible windshield wiper motor failure. No warning signs were given to anticipate this failure.

NHTSA complaint #11433446 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

While driving on a major North Carolina highway at the posted speed limit of 65mph during a rain storm the windshield wipers stopped and froze in the middle of the windshield. The wipers would not operate at all and necessitated attempting to move from the middle lane to the berm with no visibility. This was a danger to other vehicles in the right lane and to the vehicle being driven. I pulled off the highway and waited until it stopped raining. Vehicle was then driven to the nearest exit and closest repair shop, which was a tire and repair shop. The manager said the vehicle has had recalls for the wiper motor and said to bring it to an authorized GMC dealer. This has not occurred to date as the weather is not clear. No other warnings, lights, or indicators occurred prior to the wiper motor failure.

NHTSA complaint #11432350 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I was driving to physical therapy when a heavy downpour started. I had the wipers going full speed and still could barely see the road, when all of a sudden both wipers just stopped in the middle of the windshield and would not work. I could hear the motor still running and spinning, but the wipers wouldn’t move. I had it looked at and the wiper linkage arm had popped off and the ball joints and sockets are all worn out.

NHTSA complaint #11428926 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE ENGINE IS BURNING OIL. LOSING OIL QUICKLY AND NO LEAK. WIPER MOTOR SHOT. 90K MILES ON VEHICLE

NHTSA complaint #11428715 — an unverified report by a vehicle owner.