Germantown, MD
UNKNOWN OR OTHER
DASHBOARD CRACKS OVER PASSENGER AIRBAG AND STEERING WHEEL WELL.
NHTSA complaint #11222659 — an unverified report by a vehicle owner.
FaultScore report
2010 GMC Yukon Denali XL problems
Owners have filed 36 complaints about the 2010 GMC Yukon Denali XL with NHTSA between 2014 and 2019. The largest single group is the other & unspecified. Across this model's run it ranks 12 of 13 worst.
A
FaultScore 22/100
Higher is worse. Measured against the other years of the GMC Yukon Denali XL.
How this is worked outThe numbers
36
Complaints
0
Crashes reported
0
Fires reported
0
Injuries reported
72,500 mi
Median mileage at failure
Half of reported failures happened before this
13%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
What kind of bad
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
- Complaint volume — 35
- Against the median year of the GMC Yukon Denali XL. 50 means typical for this model; 100 means roughly double.
- Severity — 0
- 0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
- Early failure — 21
- 13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.
How 2010 compares with every other GMC Yukon Denali XL
Click any bar to open that year's report.
What breaks on a 2010 GMC Yukon Denali XL
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
3
8.3%
Median failure at 110,000 miles
Engine & Cooling
2
5.6%
Median failure at 61,953 miles
Stability & Traction Control
1
2.8%
Median failure at 22,906 miles
Seats
1
2.8%
Median failure at 116,000 miles
Steering
1
2.8%
When it fails
Odometer readings owners gave when they filed. About half of all complaints include one.
10,000 – 24,999 miles
2
8.3%
25,000 – 49,999 miles
5
20.8%
50,000 – 74,999 miles
5
20.8%
75,000 – 99,999 miles
4
16.7%
100,000 – 149,999 miles
6
25.0%
150,000+ miles
2
8.3%
When owners complained
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Apr 2014
peak 3
Jun 2019
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 40,000 miles
Arlington, TX
UNKNOWN OR OTHER
MY YUKON HAS APPROXIMATELY 45000 MILES ON IT. IT HAS BEEN GARAGED AT ALL TIMES WHEN NOT BEING DRIVEN. THE DASH HAS CRACKS THAT HAVE FORMED IN THE SKIN PART OF THE SURFACE PLASTIC IN THE AREA NEAR THE PASSENGER SIDE AIRBAG AND THE HUMP PART ABOVE THE INSTRUMENT CLUSTER. WHEN ATTEMPTING TO HAVE IT REPAIRED BY A HIGH END BODY SHOP I WAS TOLD IT WOULD BE A WASTE OF TIME AND MONEY BECAUSE IT WILL DO IT AGAIN. I WAS TOLD THAT THIS IS A COMMON PROBLEM THAT HAS BEEN GOING ON FOR YEARS ON GMC MODELS. I DID FURTHER CHECKING WITH A NUMBER OF REPAIR SHOPS AND SERVICES THAT DO VINYL REPAIRS AS WELL. THE PREMIER COMPANY I SPOKE WITH TOLD ME THAT THE REPAIRS MAY NOT LAST A DAY AND THAT EVEN IF I REPLACE THE DASH SKIN COMPLETELY IT WILL LIKELY OCCUR IN THE REPLACEMENT. IN READING ONLINE I DISCOVERED THAT MANY PEOPLE ARE EXPERIENCING THIS PROBLEM AND THAT GM REFUSES TO DO A RECALL AND IN ONLY SOME INSTANCES WILL COVER HALF THE COST WHICH CAN EXCEED $1200.00. THERE IS A POTENTIAL SAFETY ISSUE DUE TO THE AIRBAG INVOLVEMENT ESPECIALLY WITH THIS VEHICLE HAVING A TAKATA AIRBAG RECALL AND STILL NO REPLACEMENT FOR IT. PHOTS OF EXACTLY THE SAME ISSUE ARE POSTED ON LINE BY NUMEROUS INDIVIDUALS AND THE MASSIVE PROBLEM CAN BE EASILY VERIFIED IF YOU DO A SIMPLE RESEARCH ROUTINE. THE PUBLIC NEEDS YOUR HELP TO MAKE THE MANUFACTURER CORRECT THE ISSUE OF CHEAP AND FAULTY MANUFACTURING PROCESSES AND MAKE ITS CUSTOMERS WHOLE.
NHTSA complaint #11143404 — an unverified report by a vehicle owner.
at 116,000 miles
Warren, AR
SEATS
DRIVERS SIDE BOTTOM OF SEAT RIPPED, DASHBOARD HAS CRACKED IN TWO DIFFERENT PLACES AND VENT HAS COME LOOSE AND RATTLES. VEHICLE WAS STATIONARY
NHTSA complaint #11122042 — an unverified report by a vehicle owner.
at 116,000 miles
Warren, AR
UNKNOWN OR OTHER
DRIVERS SIDE BOTTOM OF SEAT RIPPED, DASHBOARD HAS CRACKED IN TWO DIFFERENT PLACES AND VENT HAS COME LOOSE AND RATTLES. VEHICLE WAS STATIONARY
NHTSA complaint #11122042 — an unverified report by a vehicle owner.
at 46,000 miles
Seal Beach, CA
UNKNOWN OR OTHER
STARTED VEHICLE IGNITION ON HOT DAY. WHEN I TURNED ON THE AIR CONDITIONING I HEARD A LOUD NOISE AND SAW THE DASHBOARD CRACKED OVER THE INSTRUMENT PANEL. REPORTED PROBLEM TO GM WHEN IT HAPPENED BUT THEY REFUSED TO CORRECT THE PROBLEM.
NHTSA complaint #11113196 — an unverified report by a vehicle owner.
Hutchinson, KS
STRUCTURE:BODY
MY DASHBOARD HAS CRACKED IN 2 DIFFERENT SPOTS. WORRIED THAT WILL CONTINUE!
NHTSA complaint #11100750 — an unverified report by a vehicle owner.
Lakeland, FL
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC YUKON DENALI XL. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO REGAL CHEVROLET (925 BARTOW RD, LAKELAND, FL 33801, (863) 588-4010) TO BE SERVICED AND WAS INFORMED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11090238 — an unverified report by a vehicle owner.
at 85,000 miles
Hanford, CA
UNKNOWN OR OTHER
DASH BOARD CRACKED INBOARD OF PASSENGER AIRBAG, AND CRACKED ADDITIONALLY ALONG THE GLARE SHIELD ABOVE THE INSTRUMENT CLUSTER. VEHICLE WAS STATIONARY SITTING IN DRIVEWAY. CRACKS WERE NOTICED ABOUT 8 AM FOLLOWING A NIGHT WITH TEMPERATURES AROUND 50F.
NHTSA complaint #11079981 — an unverified report by a vehicle owner.
at 25,000 miles
Fair Oaks, CA
AIR BAGS
TAKA RECALL 7/6/16, TO DATE NO PART TO RESOLVE. OVER ONE YEAR AND GMC HAS NO PART TO FIX THE RECALL. CALLED 11/21/2017 AND NO PART AVAILABLE.
NHTSA complaint #11047730 — an unverified report by a vehicle owner.
at 150,000 miles
Marion, IA
AIR BAGS
ALL THE SUDDEN THE DASHBOARD STARTED CRACKING IN TWO PLACES. ONE IS ABOVE THE STEERING WHEEL AND THE OTHER IS BY THE PASSENGER SIDE AIRBAG ON THE DASH ALSO. IT WAS JUST IN MY GARAGE. NOT CRACKED ONE DAY AND STARTED CRACKING THE NEXT. THERE WAS NO DAMAGE DONE TO THE CAR IT JUST OCCURRED BY ITSELF.
NHTSA complaint #11031806 — an unverified report by a vehicle owner.
at 150,000 miles
Marion, IA
UNKNOWN OR OTHER
ALL THE SUDDEN THE DASHBOARD STARTED CRACKING IN TWO PLACES. ONE IS ABOVE THE STEERING WHEEL AND THE OTHER IS BY THE PASSENGER SIDE AIRBAG ON THE DASH ALSO. IT WAS JUST IN MY GARAGE. NOT CRACKED ONE DAY AND STARTED CRACKING THE NEXT. THERE WAS NO DAMAGE DONE TO THE CAR IT JUST OCCURRED BY ITSELF.
NHTSA complaint #11031806 — an unverified report by a vehicle owner.
at 75,000 miles
Brentwood, TN
AIR BAGS
DASHBOARD IS CRACKED ABOVE INSTRUMENT PANEL. THE CRACK IS 12 INCHES LONG. IT IS ALSO CRACKED COMPLETELY TO AIRBAG ON PASSENGER SIDE. THIS CAUSES VERY LOUD RATTLING WHEN DRIVING. I AM CONCERNED IT AFFECTS THE QUALITY OF THE AIRBAG'S ABILITY TO DEPLOY. I AM CONCERNED THAT DASHBOARD FRAGMENTS MAY BE PROPELLED IN THE EVENT OF AIRBAG DEPLOYMENT.
NHTSA complaint #10986037 — an unverified report by a vehicle owner.
at 75,000 miles
Brentwood, TN
UNKNOWN OR OTHER
DASHBOARD IS CRACKED ABOVE INSTRUMENT PANEL. THE CRACK IS 12 INCHES LONG. IT IS ALSO CRACKED COMPLETELY TO AIRBAG ON PASSENGER SIDE. THIS CAUSES VERY LOUD RATTLING WHEN DRIVING. I AM CONCERNED IT AFFECTS THE QUALITY OF THE AIRBAG'S ABILITY TO DEPLOY. I AM CONCERNED THAT DASHBOARD FRAGMENTS MAY BE PROPELLED IN THE EVENT OF AIRBAG DEPLOYMENT.
NHTSA complaint #10986037 — an unverified report by a vehicle owner.
Missouri City, TX
UNKNOWN OR OTHER
DASH BOARD CRACKING ....... I WON A DETAILING BUSINESS AND 8 OUT 10 DASH BOARDS ARE CRACKED AFTER A COUPLE YEARS IN AGE. MOST THE VEHICLE INCLUDING MINE HAD VERY LITTLE TIME IN THE SUN!
NHTSA complaint #10981641 — an unverified report by a vehicle owner.
at 110,000 miles
Lewes, DE
STRUCTURE:BODY
THE DASHBOARD BY THE FRONT PASSENGER AIRBAG CRACKED
NHTSA complaint #10970655 — an unverified report by a vehicle owner.
Marietta, GA
UNKNOWN OR OTHER
MY DASH IS CRACKED LEADING TO PASSENGER AIRBAG. I TOOK IT TO THE DEALERSHIP AND I WAS TOLD IT WAS NOT A COVERED TIME AND IT WOULD COST ME $1200 TO FIX. DASH JUST STARTED TO CRACK.
NHTSA complaint #10967812 — an unverified report by a vehicle owner.
Orangeburg, SC
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED ABOUT THIS RECALL WHEN I ATTEMPTED TO TRADE MY VEHICLE IN. I HAVE BEEN DRIVING A RENTAL CAR FOR MORE THAN 6 WEEKS. I CALLED GM AND THEY TOLD ME THAT IT IS SAFE TO DRIVE AND NO REMEDY IS AVAILABLE. IT SEEMS LIKE THEY DO NOT BELIEVE THEIR VEHICLES SHOULD BE INCLUDED IN THIS RECALL AND HAVE NO INTENTION OF FIXING THE PROBLEM. NOW I AM STUCK PAYING A PAYMENT ON A CAR THAT I DO NOT FEEL SAFE DRIVING AND CAN'T TRADE DUE TO THE INCOMPLETE RECALL. THIS RECALL HAS BEEN ISSUED SINCE MAY 27, 2016 AND THERE IS STILL NO REMEDY. I REFUSE TO DRIVE MY VEHICLE WITH THE POSSIBILITY THAT MY FAMILY OR I COULD BE INJURED. PLEASE EITHER LIFT THE RECALL IF THERE IS NO NEED TO FIX IT, OR FORCE GM TO MAKE THE NECESSARY REPAIRS.
NHTSA complaint #10945453 — an unverified report by a vehicle owner.
at 40,000 miles
Yukon, OK
UNKNOWN OR OTHER
DASH HAS SPLIT AT CORNER OF AIR BAG ON PASSENGER SIDE OF DASH. THIS APPEARS TO BE A COMMON DEFECT WITH GM VEHICLES. GM DOESN'T ADMIT ANY FAULT EVEN THOUGH THIS IS A COMMON DEFECT.
NHTSA complaint #10940444 — an unverified report by a vehicle owner.
Saint Marys, GA
AIR BAGS
TAKATA RECALL VERY DISAPPOINTED WITH GMC'S HANDLING OF THIS RECALL. I JUST SPOKE WITH A SUPERVISOR AT CUST RELATIONS AND WAS TOLD "YOUR VEHICLE IS SAFE". IF THAT IS TRUE, WHY IS IT ON THE RECALL LIST. OTHER MANUFACTURERS (LEXUS, TOYOTA, ETC) ARE MAKING ACCOMODATIONS FOR CUSTOMER AND GMC IS REFUSING TO DO SO. TO DATE, 10 DEATHS HAVE OCCURRED. I DO NOT FEEL MY CARE IS "SAFE" AND MY OPINION OF GMC HAS SANK TO A BOTTOM LOW. I WILL NOT PURCHASE ANOTHER GMC VEHICLE EVER AGAIN. I UNDERSTAND THAT ISSUES SUCH AS THIS CAN ARISE, BUT FOR THEIR CUSTOMER SERVICE RELATIONS DEPARTMENT TO TAKE ON THE LIABILITY OF DECLARING MY VEHICLE TO BE SAFE IS EXTREMELY CONCERNING. FURTHERMORE, THEY ARE UNABLE TO OFFER ANY KIND OF TIMELINE FOR WHEN THEY EXPECT THIS TO BE TAKEN CARE OF. MY CASE NUMBER IS 8-2356073531. A REPRESENTATIVE AND HER SUPERVISOR BOTH CLEARLY STATED THAT MY VEHICLE IS SAFE. I AM CERTAIN THAT THEY CANNOT MAKE THOSE STATEMENTS WITH 100% CERTAINTY; THEREFORE, THEY HAVE OPENED THE COMPANY UP TO EVEN GREATER LIABILITY. GMC IS NO LONGER A COMPANY THAT I TRUST.
NHTSA complaint #10904438 — an unverified report by a vehicle owner.
at 69,725 miles
Santa Clarita, CA
UNKNOWN OR OTHER
OUR DASHBOARD CRACKED ON THE PASSENGER SIDE ABOVE THE PASSENGER SIDE AIRBAG AREA. THE ENTIRE DASHBOARD SHAKES AND MOVES WHILE THE CAR MOVES. THE DASH IS VERY UNSTABLE.
NHTSA complaint #10894242 — an unverified report by a vehicle owner.
at 105,000 miles
Grass Valley, CA
AIR BAGS
THE DASHBOARD IS CRACKING NEAR THE PASSENGER AIR BAG AND BEHIND THE STEERING WHEEL ON THE DASH. IT STARTED CRACKING WHEN IT WAS APPROXIMATELY 4 YEARS OLD. EVERYONE THAT I HAVE TALKED TO WITH THE SAME VEHICLE OR SIMILAR YEARS IS HAVING THE SAME PROBLEM. DASHBOARDS SHOULD NOT CRACK IF THE VEHICLE IS ONLY 4 YEARS OLD. AND NOW I HAVE BEEN NOTIFIED OF THE TAKAT RECALL WHICH IS LOCATED WHERE THE DASHBOARD PROBLEM IS.
NHTSA complaint #10891664 — an unverified report by a vehicle owner.
at 105,000 miles
Grass Valley, CA
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING NEAR THE PASSENGER AIR BAG AND BEHIND THE STEERING WHEEL ON THE DASH. IT STARTED CRACKING WHEN IT WAS APPROXIMATELY 4 YEARS OLD. EVERYONE THAT I HAVE TALKED TO WITH THE SAME VEHICLE OR SIMILAR YEARS IS HAVING THE SAME PROBLEM. DASHBOARDS SHOULD NOT CRACK IF THE VEHICLE IS ONLY 4 YEARS OLD. AND NOW I HAVE BEEN NOTIFIED OF THE TAKAT RECALL WHICH IS LOCATED WHERE THE DASHBOARD PROBLEM IS.
NHTSA complaint #10891664 — an unverified report by a vehicle owner.
Saline, MI
UNKNOWN OR OTHER
DASH IS CRACKED SEVERELY AND IT LOOKS LIKE IT WILL IMPACT THE ARIRBAGS. THE CRACKS ARE GROWING AGGRESSIVELY! NOT A GOOD LOOK FOR A HIGH END LUXURY SUV!!
NHTSA complaint #10877163 — an unverified report by a vehicle owner.
at 40,000 miles
Fort Worth, TX
UNKNOWN OR OTHER
DASHBOARD CRACKED ABOVE STEERING WHEEL AND ABOVE PASSENGER AIR BAG. RATTLES AND SHAKES CONSTANTLY. AFRAID IT MAY AFFECT THE AIR BAG AND BE A HAZARD. CRACKS SEEM TO BE GETTING BIGGER.
NHTSA complaint #10873675 — an unverified report by a vehicle owner.
Cincinnati, OH
UNKNOWN OR OTHER
DASHBOARD OF MY CAR IS CRACKED AND RATTLES WITH EVERY BUMP- SAFETY CONCERN AS A AFFECT AIRBAG
NHTSA complaint #10872188 — an unverified report by a vehicle owner.