FaultScore

FaultScore report

2011 GMC Yukon Denali XL problems

Owners have filed 91 complaints about the 2011 GMC Yukon Denali XL with NHTSA between 2014 and 2020. The largest single group is the other & unspecified. Across this model's run it ranks 2 of 13 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the GMC Yukon Denali XL.

How this is worked out

The numbers

91

Complaints

1

Crashes reported

2

Fires reported

1

Injuries reported

80,000 mi

Median mileage at failure

Half of reported failures happened before this

4%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 89 vs 50 Severity 23 vs 50 Early failure 7 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 89
Against the median year of the GMC Yukon Denali XL. 50 means typical for this model; 100 means roughly double.
Severity — 23
4.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 7
4% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other GMC Yukon Denali XL

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 GMC Yukon Denali XL

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 79,300 miles

Airbags 27 29.7%

1 crashes, 0 fires · median 79,650 mi

Body & Structure 20 22.0%

Median failure at 71,250 miles

Electrical System 4 4.4%

0 crashes, 1 fires · median 99,536 mi

Engine & Cooling 3 3.3%

Median failure at 112,097 miles

Seats 1 1.1%

0 crashes, 1 fires · median 100,000 mi

Windows, Mirrors & Wipers 1 1.1%

Median failure at 86,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 1.3%
25,000 – 49,999 miles 6 7.7%
50,000 – 74,999 miles 26 33.3%
75,000 – 99,999 miles 25 32.1%
100,000 – 149,999 miles 16 20.5%
150,000+ miles 4 5.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2014 peak 5 Jan 2020

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 50,000 miles Pavo, GA Crash 2 injured

AIR BAGS

TAKATA RECALL: I AM WANTING TO KNOW WHEN THE RECALL WILL HAVE A REMEDY? I HAD AN ACCIDENT IN DEC 2016 AND THE AIR BAGS DIDN'T DEPLOY. I HAD A PRETTY SEVERE WRECK RUNNING INTO 3 VEHICLES WITH SUBSTANTIAL FRONT END DAMAGE INCLUDING BROKEN TIRE ROD. BELOW IS JUST A PICTURE OF THE DAMAGE. BODY SHOP WAS IN DISBELIEF THAT THE AIRBAGS DIDN'T DEPLOY??

NHTSA complaint #11204291 — an unverified report by a vehicle owner.

at 100,000 miles Wimauma, FL Fire

SEATS

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.

NHTSA complaint #11064603 — an unverified report by a vehicle owner.

at 100,000 miles Wimauma, FL Fire

ELECTRICAL SYSTEM

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.

NHTSA complaint #11064603 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 149,600 miles Worthington, OH

ELECTRICAL SYSTEM

VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NO WARNING SIGNALS AND HAPPENED MULTIPLE TIMES OVER THE COURSE OF THE DAY. SPEED WAS 70 MPH

NHTSA complaint #11302086 — an unverified report by a vehicle owner.

at 95,000 miles Longwood, FL

STRUCTURE:BODY

MULTIPLE CRACKS ON THE DASHBOARD. FIRST, BY THE PASSENGER AIRBAG, AND THEN ON THE DRIVER'S SIDE, ABOVE THE GAUGE CLUSTER.

NHTSA complaint #11231702 — an unverified report by a vehicle owner.

at 188,000 miles Elkton, VA

UNKNOWN OR OTHER

ONE WEEK AFTER PURCHASING THE VEHICLE I BROKE DOWN DUE TO AN OIL PRESSURE SENSOR. TWO WEEKS AFTER THAT I BROKE DOWN (STALLED OUT IN THE ROAD) DUE TO 2 LIFTERS COLLAPSING AND THE CAMSHAFT BEING DAMAGED. AFTER REPLACING ALL LIFTERS, THE CAMSHAFT, SPARK PLUGS AND WIRES, AS WELL AS ANOTHER OIL PRESSURE SENSOR JUST IN CASE THE OTHER ONE WAS BAD I STILL HAVE LOW OIL PRESSURE. THIS COST $3,000.00! I LEFT THE SHOP AND BROKE DOWN ON MY WAY HOME WITH A FLASHING ENGINE LIGHT AND THE STABILITRAK LIGHT AND MESSAGE FLASHING. IT SHOOK SO HARD I THOUGHT IT WOULD EXPLODE IN THE ROAD AND THEN STALLED OUT! IT WAS TOWED BACK TO THE SHOP WHERE IT CONTINUES TO SIT. ITS BEEN THERE 3 WEEKS. ITS BEEN AT THE SHOP LONGER THAN I'VE GOTTEN TO DRIVE IT. AFTER GOOGLING WHAT MIGHT BE CAUSING THE PROBLEM IT APPEARS THIS IS NOT UNCOMMON AND GMC/CHEVROLET IS WELL AWARE OF THE FAULTY ENGINE. THOUSANDS OF POSTS ARE ON DIFFERENT SITES COMPLAINING HOW EVEN THOUGH THEY HAVE PUT THEIR VEHICLE IN THE SHOP AND HAD THE REPAIRS DONE, THERE IS SOMETHING IN THE ENGINE THAT CAUSING THE ISSUES AGAIN! THE MANUFACTURER IS WELL AWARE THEY ARE PUTTING LIVES AT RISK REPEATEDLY AND CAUSING FINANCIAL HARDSHIPS FOR THE CONSUMER BUT IT IS OBVIOUS THEY ARE CONCERNED ONLY ABOUT THEIR BOTTOM LINE AND NOT LIVES.

NHTSA complaint #11229916 — an unverified report by a vehicle owner.

at 188,000 miles Elkton, VA

ENGINE

ONE WEEK AFTER PURCHASING THE VEHICLE I BROKE DOWN DUE TO AN OIL PRESSURE SENSOR. TWO WEEKS AFTER THAT I BROKE DOWN (STALLED OUT IN THE ROAD) DUE TO 2 LIFTERS COLLAPSING AND THE CAMSHAFT BEING DAMAGED. AFTER REPLACING ALL LIFTERS, THE CAMSHAFT, SPARK PLUGS AND WIRES, AS WELL AS ANOTHER OIL PRESSURE SENSOR JUST IN CASE THE OTHER ONE WAS BAD I STILL HAVE LOW OIL PRESSURE. THIS COST $3,000.00! I LEFT THE SHOP AND BROKE DOWN ON MY WAY HOME WITH A FLASHING ENGINE LIGHT AND THE STABILITRAK LIGHT AND MESSAGE FLASHING. IT SHOOK SO HARD I THOUGHT IT WOULD EXPLODE IN THE ROAD AND THEN STALLED OUT! IT WAS TOWED BACK TO THE SHOP WHERE IT CONTINUES TO SIT. ITS BEEN THERE 3 WEEKS. ITS BEEN AT THE SHOP LONGER THAN I'VE GOTTEN TO DRIVE IT. AFTER GOOGLING WHAT MIGHT BE CAUSING THE PROBLEM IT APPEARS THIS IS NOT UNCOMMON AND GMC/CHEVROLET IS WELL AWARE OF THE FAULTY ENGINE. THOUSANDS OF POSTS ARE ON DIFFERENT SITES COMPLAINING HOW EVEN THOUGH THEY HAVE PUT THEIR VEHICLE IN THE SHOP AND HAD THE REPAIRS DONE, THERE IS SOMETHING IN THE ENGINE THAT CAUSING THE ISSUES AGAIN! THE MANUFACTURER IS WELL AWARE THEY ARE PUTTING LIVES AT RISK REPEATEDLY AND CAUSING FINANCIAL HARDSHIPS FOR THE CONSUMER BUT IT IS OBVIOUS THEY ARE CONCERNED ONLY ABOUT THEIR BOTTOM LINE AND NOT LIVES.

NHTSA complaint #11229916 — an unverified report by a vehicle owner.

at 67,000 miles East Northport, NY

UNKNOWN OR OTHER

DASH IS CRACKED. NOT FROM ANY DAMAGE, IT JUST CRACKED ON IT'S OWN.

NHTSA complaint #11220399 — an unverified report by a vehicle owner.

at 50,000 miles Pavo, GA Crash 2 injured

AIR BAGS

TAKATA RECALL: I AM WANTING TO KNOW WHEN THE RECALL WILL HAVE A REMEDY? I HAD AN ACCIDENT IN DEC 2016 AND THE AIR BAGS DIDN'T DEPLOY. I HAD A PRETTY SEVERE WRECK RUNNING INTO 3 VEHICLES WITH SUBSTANTIAL FRONT END DAMAGE INCLUDING BROKEN TIRE ROD. BELOW IS JUST A PICTURE OF THE DAMAGE. BODY SHOP WAS IN DISBELIEF THAT THE AIRBAGS DIDN'T DEPLOY??

NHTSA complaint #11204291 — an unverified report by a vehicle owner.

at 177,895 miles Littleton, NC

AIR BAGS

"TAKATA RECALL" DASHBOARD IS CRACKED NEAR PASSENGER SIDE AIRBAG AND OVER THE THE STEERING WHEEL.

NHTSA complaint #11195418 — an unverified report by a vehicle owner.

at 177,895 miles Littleton, NC

UNKNOWN OR OTHER

"TAKATA RECALL" DASHBOARD IS CRACKED NEAR PASSENGER SIDE AIRBAG AND OVER THE THE STEERING WHEEL.

NHTSA complaint #11195418 — an unverified report by a vehicle owner.

at 92,000 miles Poway, CA

AIR BAGS

TAKATA RECALL GM RECALL 49151 TO REPLACE THE PASSENGER SIDE AIR BAG INFLATOR. THIS HAS YET TO BE RESOLVED, NO FURTHER NOTICE HAS BEEN MADE OF ANY ACTIONS, AND RESEARCH OF THE MATTER INDICATES THAT 'INCOMPLETE REMEDY NOT YET AVAILABLE'. AFTER ALL THIS TIME, AND THAT NOTICE WAS MADE JULY 2016, THE CONDITION HAD BEEN INVESTIGATED BY THE NHTSA AND FOUND NO SOLUTION. THAT IS UNACCEPTABLE! MY WIFE, MY KIDS, MY FRIENDS TRAVEL IN THAT SEAT. WHAT HAPPENS TO THEM IF THIS UNIT IGNITES WITH OR WITHOUT A COLLISION TYPE SITUATION, AND THEY GET SEVERELY BURNT, OR MAIMED BY THIS DEVICE WHICH IS APPARENTLY DEGRADING EACH YEAR THEY DELAY. WHAT ALTERNATIVES DO I HAVE NOW, JUST WAIT FOR IT TO EXPLODE? I REALLY THINK THIS HAS GONE FAR TO LONG ALREADY, AND NEEDS IMMEDIATE ACTION BEFORE SOMEONE GETS HURT OR KILLED. THANK YOU.

NHTSA complaint #11190917 — an unverified report by a vehicle owner.

South Ogden, UT

AIR BAGS

MY DASH HAS BEEN SLOWLY CRACKING, THE CRACK IS NOW IN TWO PLACES, BY THE AIR BAG AND STEERING WHEEL AND HAS COMPLETELY RELEASED SO IT VIBRATES THE WHOLE TIME I'M DRIVING. JUST THIS WEEK THE AIRBAG LIGHT IS NOW COMING ON TOO.

NHTSA complaint #11184490 — an unverified report by a vehicle owner.

South Ogden, UT

UNKNOWN OR OTHER

MY DASH HAS BEEN SLOWLY CRACKING, THE CRACK IS NOW IN TWO PLACES, BY THE AIR BAG AND STEERING WHEEL AND HAS COMPLETELY RELEASED SO IT VIBRATES THE WHOLE TIME I'M DRIVING. JUST THIS WEEK THE AIRBAG LIGHT IS NOW COMING ON TOO.

NHTSA complaint #11184490 — an unverified report by a vehicle owner.

at 120,000 miles Moraga, CA

AIR BAGS

TAKATA RECALL DASH BOARD HAS CRACKED DESPITE BEING WELL CARED FOR.GMC WANTS $1500 TO REPLACE! A CRACKED DASHBOARD, PARTICULARLY ONE THAT IS DAMAGED AROUND THE PASSENGER-SIDE AIRBAG, CAN YIELD FLYING PROJECTILES IN THE EVENT THAT AN ACCIDENT TRIGGERS THE AIRBAG TO DEPLOY.

NHTSA complaint #11184193 — an unverified report by a vehicle owner.

at 120,000 miles Moraga, CA

UNKNOWN OR OTHER

TAKATA RECALL DASH BOARD HAS CRACKED DESPITE BEING WELL CARED FOR.GMC WANTS $1500 TO REPLACE! A CRACKED DASHBOARD, PARTICULARLY ONE THAT IS DAMAGED AROUND THE PASSENGER-SIDE AIRBAG, CAN YIELD FLYING PROJECTILES IN THE EVENT THAT AN ACCIDENT TRIGGERS THE AIRBAG TO DEPLOY.

NHTSA complaint #11184193 — an unverified report by a vehicle owner.

at 100,000 miles Sugarloaf, PA

STRUCTURE

THE DASHBOARD HAS CRACK COMPLETELY AT THE AIRBAG AND OVER THE INSTRUMENT PANEL. THE SUV HAS DEVELOPED THESE CRACKS OVER THE LAST 2 YEARS. CRACKS KEPT EXPANDING UNTIL TOTAL SEPARATION HAS OCCURRED IF LOOSE PIECES.

NHTSA complaint #11165655 — an unverified report by a vehicle owner.

at 145,000 miles Tracy, CA

UNKNOWN OR OTHER

DASHBOARD CRACKED - GMC YUKON DENALI XL DASHBOARD IS CRACKING. CONCERNED ABOUT THE SAFETY HAZARD OF THE DISPLACED DASHBOARD AND THE ABILITY OF THE PASSENGER SIDE AIRBAG TO DEPLOY WITHOUT SENDING SHARDS OF DASHBOARD INTO THE PASSENGER'S FACE, NECK AND UPPER BODY.

NHTSA complaint #11157146 — an unverified report by a vehicle owner.

Duncan, OK

AIR BAGS

DASH CRACKING. CRACKS INITIATED FROM LOOSE SPEAKER MOUNT LOAD. CRACKED FIRST AT THE PS AIRBAG, THEN AT THE DS GAUGE CLUSTER.

NHTSA complaint #11152610 — an unverified report by a vehicle owner.

at 99,072 miles EL Paso, TX

ELECTRICAL SYSTEM

WHILE DRIVING THE VEHICLE, THE DOOR LOCKS BEGAN TO CYCLE, NAV SYSTEM AND RADIO ON AND OFF. AFTER STOPPED, REMOTE CAR LOCK INOPERATIVE, TRIED TO START VEHICLE AND THERE WAS NO INDICATION OF ANY ELECTRICAL POWER WITH THE KEY ON....I THOUGHT IS WAS A DEAD BATTERY. AFTER CYCLING THE IGNITION KEY SEVERAL TIMES, ELECTRICAL POWER CAME BACK TO 'NORMAL' AND I WAS ABLE TO DRIVE THE CAR HOME WITH MY WIFE AND GRANDDAUGHTER. THE SVC AIR BAG LIGHT WAS ON AND I TOOK IT STRAIGHT TO THE GMC DEALER FOR DIAGNOSIS AND REPAIR. THE SERVICE ADVISER IMMEDIATELY KNEW OF THE PROBLEM.....BAD BATTERY CABLES THAT EITHER HAVE INTERNAL CORROSION OR BREAK. $594 REPAIR BILL TO FIX THE PROBLEM. HE SAID HE SEES ABOUT ONE VEHICLE PER WEEK WITH THIS PROBLEM AND THE ISSUE IS WELL PRESENTED ON YOUTUBE BY MANY VIDEOS DESCRIBING THE PROBLEM. SUBSTANDARD BATTERY CABLES ARE BEING USED ON THESE VEHICLES AND AFTER A SHORT PERIOD OF TIME THEY EITHER BEGIN THE BREAK OR HAVE INTERNAL CORROSION AND BEGIN TO SHORT THE VEHICLES CONTROLLING COMPUTERS. THIS IS A SAFETY ISSUE AS IT CAN OCCUR AT ANYTIME WHILE OPERATING THE VEHICLE AND SHOULD BE ADDRESSED ACCORDINGLY. FOR MORE INFORMATION OR QUESTIONS, YOU CAN CONTACT ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11143669 — an unverified report by a vehicle owner.

at 95,000 miles Lockport, LA

AIR BAGS

TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.

NHTSA complaint #11128365 — an unverified report by a vehicle owner.

at 95,000 miles Lockport, LA

UNKNOWN OR OTHER

TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.

NHTSA complaint #11128365 — an unverified report by a vehicle owner.

at 105,000 miles Jackson, SC

UNKNOWN OR OTHER

MY 2011 GMC YUKON XL DENALI HAS BEEN GARAGE KEPT SINCE IT WAS NEW. CRACKS HAVE DEVELOPED ON THE DASHBOARD, AND ACCORDING TO MULTIPLE SOURCES, IS THE RESULT OF A MANUFACTURER DEFECT. I AM CONCERNED THAT THE CRACKS MAY BE MORE THAN JUST AN UNSIGHTLY COSMETIC ISSUE AND MAY PROVE PROBLEMATIC IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. THE CRACKS OCCURRED WHEN THE VEHICLE WAS STATIONARY, INSIDE THE GARAGE. I HAVE REACHED OUT TO GM ON MULTIPLE OCCASIONS AND AVENUES. EACH TIME, I AM EITHER IGNORED OR TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE THE VEHICLE IS OUT FROM UNDER WARRANTY. I TOOK THE VEHICLE TO A GM DEALER AND WAS QUOTED A PRICE OF $1,000 TO REMEDY THE ISSUE. BETWEEN THE DASH BOARD CRACKS AND THE TAKATA INFLATOR RECALL, FOR WHICH A SOLUTION HAS YET TO BE ISSUED, I AM GRAVELY CONCERNED ABOUT THE SAFETY AND INTEGRITY OF THIS VEHICLE.

NHTSA complaint #11092208 — an unverified report by a vehicle owner.

at 85,000 miles Camden, NY

STRUCTURE:BODY

POWER LIFTGATE WON'T OPEN, UNLOCK OR LOCK. ACTUATOR HAS BEEN CHANGED ALONG WITH BOTH STRUTS. COULD IT BE THE POWER LIFT GATE MODULE?

NHTSA complaint #11090879 — an unverified report by a vehicle owner.

at 85,000 miles Camden, NY

ELECTRICAL SYSTEM

POWER LIFTGATE WON'T OPEN, UNLOCK OR LOCK. ACTUATOR HAS BEEN CHANGED ALONG WITH BOTH STRUTS. COULD IT BE THE POWER LIFT GATE MODULE?

NHTSA complaint #11090879 — an unverified report by a vehicle owner.

at 112,097 miles Inglewood, CA

AIR BAGS

TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.

NHTSA complaint #11074579 — an unverified report by a vehicle owner.

at 112,097 miles Inglewood, CA

ENGINE

TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.

NHTSA complaint #11074579 — an unverified report by a vehicle owner.

at 75,300 miles Jenks, OK

UNKNOWN OR OTHER

TWO DASHBOARD CRACKS. FIRST CRACK LOCATED AT PASSENGER AIRBAG AND SECOND CRACK LOCATED ON DASHBOARD ABOVE INSTRUMENT CLUSTER ON DRIVER SIDE. DASHBOARD MAY BREAK APART IF AIRBAG EVER DEPLOYED.

NHTSA complaint #11073349 — an unverified report by a vehicle owner.