46 of the
3,132 complaints filed about the GMC Yukon XL
are about the glass, mirrors and wipers —
1% of everything owners reported.
The worst model year for it is 2021.
46
Complaints
1%
Share of all complaints
1
Crashes
1
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2026 GMC Yukon XL. The contact stated while parked and occupied in the vehicle or driving at night he can only see out of the bottom of the windshield. a dealer was contacted. The vehicle was taken to the dealer, and they offered no assistance. The vehicle was not repaired. The manufacturer was notified of the failure, and they informed him they will call the dealer to take a look at the vehicle at night. The failure mileage was 150.
NHTSA complaint #11736051 — an unverified report by a vehicle owner.
In the 2026 Yukons, almost all physical buttons have been replaced by the giant center touchscreen. When starting my vehicle, about a third of the time the screen will not come on, and can’t be turned back on by any means. It will randomly come back on after a few more trips/restarts. This renders several critical systems inoperable. All HVAC does not work, defrosters aren’t available, back up cameras and parking assist is not available, and control of any navigation functions or options (ie heated/cooled seats) are not possible. There are no physical buttons for these items, so there are no other options. Voice commands do not function properly when the screen is black, so no option there. After my third visit to the dealership and an open case with GM, they are finally authorizing a screen replacement. We will see if this fixes it. However, my previous explanations from GM pointed to a nebulous future software release, with no date or detail.
NHTSA complaint #11729272 — an unverified report by a vehicle owner.
1.The driver side mirror tilts up or down every time the vehicle is started requiring readjustment before driving. My wife was almost hit by oncoming traffic when she did not remember to readjust the mirror before merging with traffic. 2. The driver seat bolster inflates every time the vehicle is started. The vehicle cannot be driven without deflating the bolster. These have been reported to the dealer 3 months ago with no resolution from them or GMC.
NHTSA complaint #11724764 — an unverified report by a vehicle owner.
While driving through rain on a long car trip, the wipers suddenly became completely inoperable. We could not see and were on a highway causing a serious safety issue. We had to drive very carefully off the next exit ramp. Tried turning on and off the car, no luck. Tried toggling the rain sense on the display and finally wipers came back on. About 20 miles down the road the same thing happened. Wipers became inoperable. We had to exit highway 4 times to try to wait and toggle for wipers to come back on. Immediately had it checked my a mechanic at our destination and he could find no cause for the incident. Our best guess is there is some computer glitch that needs to be fixed and I predict there will be a recall. Hopefully not before a disaster.
NHTSA complaint #11701899 — an unverified report by a vehicle owner.
This has occurred multiple times but while driving in the rain the wipers will stop on the middle of the swipe for a couple seconds and then start moving again. It is terrifying since a few seconds of zero visibility when it is raining with no wipers could cause me to run off the road or run into oncoming traffic.
NHTSA complaint #11685829 — an unverified report by a vehicle owner.
Multiple times the windshield wipers have randomly stopped working. Other times were on short drives from home and we were able to get home safely but had issues with visibility. Eventually they would come back on and start working again. Yesterday this occurred while we were out of town and driving home on the interstate in traffic and very heavy rain. It was almost impossible to see the road and due to multiple lanes of traffic it was a very dangerous situation. This is an huge safety issue and has now put my families safety in jeopardy on multiple occasions. Other drivers have also reported this issue.
NHTSA complaint #11672294 — an unverified report by a vehicle owner.
On two separate occasions the front windshield wipers have stopped functioning while driving in heavy rains. Seemingly the only way to resume the wipers working was to cycle through "rain sense" options in the vehicles settings menu and turn off and on the vehicle several times. Unclear if it was those actions or simply waiting that caused the problem to abate. Discussed the issue with our dealer when in for service but they advised that they have seen that problem before but don't know what causes it. There could be several issues but they cannot address unless they recreate the situation and it is so random that it is hard to do. There are some internet forums (one is linked below) where this problem is discussed so it is clearly not just our vehicle but some sort of design flaw. In any case, it is very, very dangerous. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11667162 — an unverified report by a vehicle owner.
The contact owns a 2024 GMC Yukon XL. The contact stated while driving approximately 65 MPH, there was an abnormal bang coming from the vehicle and the contact became aware that the front section of the sunroof had exploded. The contact stated that there was no other vehicle nearby. The contact stated that the sunroof sprayed glass fragments onto the instrument cluster, front seats, and rear seats. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.
NHTSA complaint #11663038 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Yukon XL. The contact stated while operating the vehicle on a cold day, the windshield wiper fluid failed to spray from the windshield wiper nozzle and the windshield and window could not be cleaned while driving. The contact stated that the failure was present with the front windshield and rear glass and had created a visibility hazard for the driver. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 48,000.
NHTSA complaint #11650555 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Yukon XL. The contact stated while operating the vehicle on a cold day, the windshield wiper fluid failed to spray from the windshield wiper nozzle and the windshield and window could not be cleaned while driving. The contact stated that the failure was present with the front windshield and rear glass and had created a visibility hazard for the driver. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 48,000.
NHTSA complaint #11650555 — an unverified report by a vehicle owner.
While in use on several different occasions, the front windshield wipers malfunction. They stop working for hours sometimes even days. This is a hazard especially if you are in the middle of driving and it’s storming. The a few days ago for instance I was driving and all of a sudden they stopped working while I was driving home in the rain, at night. I had to immediately pull onside the road and wait for the rain to stop because I tried everything to get them to start back working. Including observing and trying to make sure it wasn’t the wiper /signal switch. I even went under the hood and checked to see if the fuse had blown or if there was some kind of wiring undone. Still nothing. I have taken it to the dealership and several people complain about the same thing but no remedy has been presented. They just all of a sudden start back to working out of the blue. This is definitely a safety hazard and these wipers or wiper motor should be recalled and fixed immediately in my opinion. Please help. Save some lives before it’s too late. Thanks for helping with this matter.
NHTSA complaint #11647152 — an unverified report by a vehicle owner.
The contact owns a 2018 GMC Yukon XL. The contact stated that the A/C unit had failed to operate as needed. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. The contact then decided to take the vehicle to an independent mechanic to be diagnosed. The mechanic discovered a hole in the A/C condenser. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall for the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.
NHTSA complaint #11642171 — an unverified report by a vehicle owner.
The wiper system turns off randomly when it’s raining…. It’s been taken in to the dealer multiple times but no changes made. Doesn’t matter if auto sensing is on or off.
NHTSA complaint #11620872 — an unverified report by a vehicle owner.
Windshield wipers periodically fail to operate when turned on. This is but extremely dangerous because it's been impossible to determine what the cause is. When the wipers stop working, I adjust the speed from the intermittent settings to LO and HI and there is no change. I can turn the RainSense setting to OFF and there is no change. The wipers stop working and then after a few minutes, will turn back on. I have taken the vehicle to the multiple GMC dealers for service and they cannot diagnose the problem because it only occurs periodically. They refuse to change parts in an attempt to fix it. I have called GMC Customer Care and their response is "take it to another dealer". I have showed the videos I have captured of this dangerous situation and the dealers don't care. I have the videos and can share (but this site doesn't allow upload of videos). This is extremely dangerous. The wipers have cut out at highway speed in torrential downpour multiple times.
NHTSA complaint #11582539 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 40 MPH during a rainstorm, the front windshield wipers suddenly failed operate, causing the contact to pull over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
NHTSA complaint #11553001 — an unverified report by a vehicle owner.
Large fire started at rear of car. Car was parked on driveway and no one was inside. Noticed a burning smell before fire started. Could not locate any smoke. Vehicle rear burst into flames 20 minutes later. Fire department responded quickly and was able to put out the fire before it reached the house. Vehicle is totaled. Vehicle was inspected by fire department and police after fire was extinguished. They believe the fire was electrical. Vehicle is currently being inspected by insurance company. No warning lamps or messages appeared. Rear windshield wiper stopped working 2 weeks prior to fire.
NHTSA complaint #11515133 — an unverified report by a vehicle owner.
Not sure if this is the correct raea to notify regarding this incident. I had windshield replaced by Safelite Auto Glass in Cadillc Mi.After the service the technician said he calibrated everything and all is fine. Upon my initial driving after the windshield service the vehicle engine light was flashing and the display was telling me the advanced collision and lane departure warning systems were inoperable. Additionally the vehicle would not accelerate. The vehicle could not be driven safely. I contacted Safelite in Cadillac Michigan the next morning and was initially told the warnings have nothing to do with the service they performed and they do not have to do anything to help me. The manager advised that they ran 3 scans with their equipment and all scans came out good. The manager is saying that confirms everything was OK. I see that as an admission of something being wrong since the technician ran 3 scans. Why run additional scans if all is good. What he was seeing is that the vehicle was displaying warning lights and was not running properly. That is why he kept running scans over and over. Even after 7 scans now they are still saying it's not their problem. Obviously their equipment is incapable of calibrating the new windshield to the vehicle. Additionally they have caused a problem within the engine control module by hooking up faulty electronic device. The vehicle is inoperable. Additionally Safelite knows that they are incapable of performing windshield replacement on this vehicle. The technician no more than left my driveway and I received a text from Safelite saying: "Modifications to your vehicle may cause your advanced safety systems to not function a intended" That is admission thjat Safelite knows they are incompetent in this matter. The windshield is in of the most important safety feature in a vehicle. It is unacceptable the an industry leading automotive aftermarket company is continuing to operate this way. Please look into this.
NHTSA complaint #11494221 — an unverified report by a vehicle owner.
The contact owns a 2019 GMC Yukon XL. The contact stated that while driving 65 MPH, the sunroof inadvertently shattered. No warning light was illuminated. The vehicle was taken to the dealer but had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was offered a payment but declined. The failure mileage was approximately 75,000. The VIN was unavailable.
NHTSA complaint #11491930 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 68 MPH, the panoramic sunroof exploded and shattered. The shattered pieces fell onto the shade guard. There were no injuries sustained. The contact veered to the side of the road. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a repair fee as the part was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was unavailable.
NHTSA complaint #11481771 — an unverified report by a vehicle owner.
My driver side back glass (quarter panel long glass) spontaneously exploded this morning with my young child in her car seat. No one was nearby, the car was in park. Nothing caused the glass to break it just randomly occurred.
NHTSA complaint #11424158 — an unverified report by a vehicle owner.