FaultScore

FaultScore report

2013 GMC Yukon XL problems

Owners have filed 26 complaints about the 2013 GMC Yukon XL with NHTSA between 2015 and 2025. The largest single group is the body & structure. Across this model's run it ranks 25 of 27 worst.

A

FaultScore 15/100

Higher is worse. Measured against the other years of the GMC Yukon XL.

How this is worked out

The numbers

26

Complaints

1

Crashes reported

0

Fires reported

0

Injuries reported

62,000 mi

Median mileage at failure

Half of reported failures happened before this

11%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 11 vs 50 Severity 20 vs 50 Early failure 18 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the GMC Yukon XL. 50 means typical for this model; 100 means roughly double.
Severity — 20
3.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 18
11% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other GMC Yukon XL

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 GMC Yukon XL

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Body & Structure 10 38.5%

Median failure at 53,500 miles

Other & Unspecified 7 26.9%

Median failure at 58,000 miles

Airbags 5 19.2%

Median failure at 60,000 miles

Seat Belts 1 3.8%

Median failure at 75,000 miles

Windows, Mirrors & Wipers 1 3.8%

Median failure at 70,000 miles

Brakes 1 3.8%

1 crashes, 0 fires · median 70,000 mi

Engine & Cooling 1 3.8%

Median failure at 150,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 4 21.1%
50,000 – 74,999 miles 10 52.6%
75,000 – 99,999 miles 3 15.8%
150,000+ miles 2 10.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2015 peak 3 Mar 2025

NHTSA investigations into the 2013 GMC Yukon XL

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Recalls on the 2013 GMC Yukon XL

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V054000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI,

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V053000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban,

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

14V614000

ELECTRICAL SYSTEM

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

13V001000

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.

Risk: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021028 295,974 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2021027 72,415 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For the 2010 and 2013 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2014432 5,071 units in Canada

Electrical

On certain vehicles, the chassis electronic module may have been contaminated at time of manufacture, which could cause an electrical short to occur within the module. This could cause the vehicle's check engine light to be displayed, or cause the engine to fail to start or stall, resulting in a loss of motive power. If the vehicle is equipped to support electric trailer brakes, the vehicle could also lose trailer brake function and display a "Service Trailer Brake System" indicator. These issues could increase the risk of a crash resulting in injury and/or damage to property. Correction: Dealers will replace the module with a revised part.

Recall 2013001 6,310 units in Canada

Other

Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions, and CMVSS 114 - Theft Protection and Rollaway Prevention. A fractured park lock cable, or a defective steering lock module, may have been installed during vehicle assembly. This could allow the driver to shift out of PARK with the key in the OFF position or removed from the ignition. As well, the transmission may be shifted out of PARK without first depressing the brake pedal. The key may also be rotated to the OFF position and removed while the shifter is not in PARK. These issues could result in unintended vehicle movement, which could cause a crash resulting in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the steering column assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 70,000 miles Marble, NC Crash

SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 GMC YUKON XL. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION OFF, THE CONTACT HEARD AN ABNORMALLY LOUD POP EMIT FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN BEGAN TO ROLL AND CRASHED INTO A BRICK WALL. THE CONTACT STATED THAT THE FAILURE OCCURRED PREVIOUSLY, BUT SHE WAS ABLE TO GET BACK IN THE VEHICLE AND STOP IT BEFORE IT BEGAN TO ROLL. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE FRONT END AND REAR OF THE VEHICLE DUE TO THE IMPACT OF THE TRAILER THAT WAS HITCHED TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE IT WAS AWAITING INSPECTION BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #10794639 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 150,000 miles Tulsa, OK

ENGINE

The contact owns a 2013 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated; however, the "Service Engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the lifters needed to be replaced once again. The vehicle was repaired however, the failure persisted. The vehicle was taken to a dealer again to be diagnosed; however, the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11647881 — an unverified report by a vehicle owner.

at 156,000 miles Tutwiler, MS

AIR BAGS

The contact owns a 2013 GMC Yukon XL. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that should the dashboard get cracked, replacing the dashboard would be at his expense. The contact called another local dealer, Cannon Motors LLC (100 N Thacker Lp., Oxford, MS 38655), who informed the contact about the dashboard possibly being cracked and the associated fees. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 156,000. Parts distribution disconnect.

NHTSA complaint #11594210 — an unverified report by a vehicle owner.

Taylor, TX

AIR BAGS

I HAVE A MESSAGE ON MY DASH STATING TO SERVICE AIRBAG I'M AFRAID FOR MY SAFETY OR THE SAFETY OF MY PASSENGER DUE TO THIS MESSAGE INVOLVING THE AIRBAG

NHTSA complaint #11133317 — an unverified report by a vehicle owner.

Montgomery, AL

AIR BAGS

THERE IS A CRACK IN MY DASHBOARD THAT COULD SERIOUS INJURY OR DEATH IF THE AIRBAGS DEPLOY.

NHTSA complaint #11113880 — an unverified report by a vehicle owner.

Montgomery, AL

UNKNOWN OR OTHER

THERE IS A CRACK IN MY DASHBOARD THAT COULD SERIOUS INJURY OR DEATH IF THE AIRBAGS DEPLOY.

NHTSA complaint #11113880 — an unverified report by a vehicle owner.

Montgomery, AL

STRUCTURE:BODY

THERE IS A CRACK IN MY DASHBOARD THAT COULD SERIOUS INJURY OR DEATH IF THE AIRBAGS DEPLOY.

NHTSA complaint #11113880 — an unverified report by a vehicle owner.

at 82,000 miles Cudahy, WI

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2013 GMC YUKON XL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE FRONT DRIVER'S SIDE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CALLED AND TOOK THE VEHICLE TO COUNTRYSIDE CHEVROLET BUICK GMC (N8167 KELLOM RD, BEAVER DAM, WI 53916, 920-354-6097) WHERE THE TECHNICIAN TOOK PICTURES OF THE FAILURE AND STATED THAT THE DASHBOARD NEEDED TO BE REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.

NHTSA complaint #11090418 — an unverified report by a vehicle owner.

Jacksonville, FL

STRUCTURE:BODY

DEFECT CAUSED DASH TO CRACK AT THE PASSANGER AIRBAG, I AM CONCERNED ABOUT MY CHILDREN BEING INJURED FROM THE CRACKED DASH AS WELL AS THE SHARDS FLYING AND INJURING MY CHILD IF I WERE TO BE IN AN ACCIDENT.

NHTSA complaint #11081954 — an unverified report by a vehicle owner.

at 60,000 miles SAN Antonio, TX

AIR BAGS

DASHBOARD CRACKED BY FRONT PASSENGER AIRBAG. SPONTANEOUS CRACK WITH NO EXTERNAL CAUSE. IT WAS NOT A HOT DAY. STATIONARY VEHICLE.

NHTSA complaint #11055289 — an unverified report by a vehicle owner.

at 60,000 miles SAN Antonio, TX

UNKNOWN OR OTHER

DASHBOARD CRACKED BY FRONT PASSENGER AIRBAG. SPONTANEOUS CRACK WITH NO EXTERNAL CAUSE. IT WAS NOT A HOT DAY. STATIONARY VEHICLE.

NHTSA complaint #11055289 — an unverified report by a vehicle owner.

at 67,000 miles Florence, SC

UNKNOWN OR OTHER

THE DASHBOARD AROUND THE AIRBAG AND STEERING/INSTRUMENT CLUSTER HAS SEVERELY CRACKED AND BROKEN. THIS IS A SAFETY HAZARD IN THE EVENT OF AN ACCIDENT THE DASHBOARD PIECES BECOME SHARDS OF SHRAPNEL PROPELLED BY THE AIRBAG AND/OR IMPACT OF THE CRASH. THERE HAVE BEEN NO WRECKS, MODIFICATIONS, OR ANY OTHER ACTIONS THAT WOULD CAUSE THIS DAMAGE - IT IS THE RESULT OF FAULTY PRODUCTION.

NHTSA complaint #11053450 — an unverified report by a vehicle owner.

Houston, TX

STRUCTURE:BODY

THE DASH BOARD NEAR THE STEERING COLUMN JUST CRACKED AS WELL AS THE INTERIOR DRIVERSIDE FRONT DOOR. BOTH PIECES APPEAR TO BE CHEAP PLASTIC. I HAVE RECEIVED A QUOTE FOR $1600 TO FIX THE DOOR AND $1000 TO FIX THE DASH WHEN THESE ARE BOTH DEFECT FROM GM.

NHTSA complaint #11024641 — an unverified report by a vehicle owner.

at 75,000 miles Stephenville, TX

SEAT BELTS

THE DRIVER'S SEATBELT WILL NOT LOCK. THE DRIVER IS UNABLE TO WEAR A SEATBELT WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN FOR ME.

NHTSA complaint #11015311 — an unverified report by a vehicle owner.

at 75,000 miles NEW Orleans, LA

UNKNOWN OR OTHER

DASHBOARD CRACKED NEAR PASSENGER SIDE AIRBAG. THIS OCCURRED WHILE VEHICLE WAS PARKED. SINCE THE CRACK OCCURRED, THE DASH NOW SHAKES AS THOUGH IT IS UNSUPPORTED IN THE CENTER WHILE DRIVING (EVEN ON ONLY MINIMALLY BUMPY ROADS). THE VEHICLE WAS BROUGHT TO THE DEALER WHILE STILL UNDER A BUMPER-TO-BUMPER GM CERTIFIED WARRANTY. THE DEALER REPORTED THAT THIS WOULD NOT BE COVERED FULLY UNDER WARRANTY (DESPITE THIS BEING A KNOWN MANUFACTURING DEFECT) AND TOLD ME I WOULD HAVE TO PAY $500 OUT OF POCKET TO HAVE THE DASH REPLACED. I AM CONCERNED THAT GIVEN THE PROXIMITY OF THE CRACK TO THE PASSENGER SIDE AIRBAG, DEPLOYMENT OF THE AIRBAG COULD RESULT IN FURTHER CRACKING OF THE COMPROMISED DASH. IN THIS VERY LIKELY SCENARIO, BROKEN BITS OF DASHBOARD COULD BECOME PROJECTILES AND RESULT IN SERIOUS INJURY TO PASSENGERS. GM IS WELL-AWARE OF THIS MANUFACTURING DEFECT AND HAS DONE NOTHING ABOUT IT TO PROTECT ITS CUSTOMERS.

NHTSA complaint #10984976 — an unverified report by a vehicle owner.

at 45,000 miles Hobe Sound, FL

STRUCTURE:BODY

I PREVIOUSLY OWNED A 2009 CHEVROLET TAHOE. WE BOUGHT IT WITH 45K MILES. ABOUT 60K MILES THE DASH BEGAN TO CRACK ABOVE THE SPEEDOMETER AND NEXT TO THE PASSENGER AIR BAG. I PAID A BODY SHOP TO REPLACE THE DASH AND THEN EVERYTHING WAS FINE. AFTER 130K MILES, THE CRACK ABOVE THE SPEEDOMETER BECAME VISIBLE. WE THEN TRADED IT IN AND NOW OWN A 2013 YUKON XL. I BOUGHT IT USED, UNDER WARRANTY AND IT NOW IT IS OUT OF WARRANTY WITH 55K MILES. OVER THE LAST 10K MILES, I HAVE SEEN MY DASH CRACK ABOVE THE SPEEDOMETER AND NEXT TO THE PASSENGER AIR BAG. THE SAME LOCATION AS THE TAHOE. I HAVE DONE SOME RESEARCH AND IT SEEMS TO BE A VERY COMMON OCCURRENCE IN 07-14 TAHOES/SILVERADO/SIERRA/YUKON/SUBURBANS. I ALSO WORK AT A LARGE GOVERNMENT AGENCY AND HAVE FOUND THIS HAS OCCURRED IN VEHICLES THAT WERE PURCHASED NEW BY MY AGENCY. THIS MANUFACTURE DEFECT IS VERY CONCERNING. IF THE AIRBAGS WERE TO DEPLOY, THE DASH WOULD SHATTER AND CAUSE SERIOUS INJURIES. I CONTACTED GM AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE. I WAS TOLD THERE ARE NO RECALLS AND TO MAKE A COMPLAINT TO YOU. IT WAS EXPLAINED TO ME THAT IF I BOUGHT THE CAR NEW, THEN MAYBE THERE WOULD BE SOMETHING THAT COULD BE DONE. GM STATED THEY DO NOT KNOW WHAT THE PREVIOUS OWNER COULD HAVE DONE TO THE DASH. GM COULD NOT ELABORATE THIS CLAIM. I ASKED IF I PURCHASE A NEW DASH, INSTALLED BY GM AND THE DEFECT OCCURS AGAIN; WOULD THEY THEN REPLACE IT. GM STATED NO IF IT OUT OF WARRANTY. I AM WRITING TO YOU TO SHOW MY CONCERN FOR THIS DEFECT AND THE LACK OF CONCERN BY THE COMPANY DISTRIBUTING THESE PRODUCTS. I FIND IT UNETHICALL TO DISTRIBUTE A PRODUCT WHEN THEY KNOW THERE IS A KNOWN ISSUE. I HAVE ATTACHED PHOTOS OF MY VEHICLE AS IT IS NOW. I ALSO LOCATED A OLD PICTURE FROM OUR OLD VEHICLE. THIS VEHICLE IS GARAGE PARKED AND DRIVEN BY MY WIFE SO THERE IS NO ABUSE DONE. CAN SOMEONE REVIEW THIS AND CONTACT ME TO SEE WHAT CAN BE DONE?

NHTSA complaint #10980850 — an unverified report by a vehicle owner.

at 65,000 miles Waxhaw, NC

STRUCTURE

MY DASHBOARD FROM THE PASSENGER SIDE TO THE DRIVERS SIDE INCLUDING THE AREA OVER THE GAUGES IS CRACKED AND SOME SECTIONS FELL IN UNDER THE DASH, LEAVING A HOLE. MY CONCERN IS IF THE AIRBAG DEPLOYS, THE DASHBOARD WILL TURN INTO SHRAPNEL AND SERIOUSLY INJURE OR KILL THE OCCUPANTS.

NHTSA complaint #10939868 — an unverified report by a vehicle owner.

at 30,000 miles Harrisburg, PA

STRUCTURE:BODY

2013 YUKON XL WAS FOUND TO HAVE EXCESSIVE RUST ON THE FRAME AND OTHER PARTS UNDERNEATH THE VEHICLE DURING AN ANNUAL INSPECTION. THE WAX COATING IF FLAKING OFF THE FRAME LEAVING BARE METAL THAT QUICKLY RUSTS. GM CLAIMS THAT THE DAMAGE IS ENVIRONMENTAL AND THE ISSUES IS THE SALT USED ON PA ROADS. IF THIS IS THE CASE, THEN GM SHOULD WARN ALL CUSTOMERS THAT THEIR VEHICLES ARE NOT BUILT TO LAST IN THE STATE OF PA AND THAT THEY WILL NOT HONOR THEIR WARRANTY. NONE OF OUR OTHER VEHICLES ARE RUSTING. THEIR ARE MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUES AND THE PROBLEM HAS BEEN NOTED TO START DURING THE FIRST YEAR OF OWNERSHIP BEFORE GOING THROUGH THE WINTER. THEY HAVE NOT PROPERLY COATED THE FRAME TO WITHSTAND RUST. I HAD TO PAY FOR UNDERCOATING NOW TO RECTIFY THE PROBLEM. THE UNDERCOATING INSTALLER MENTIONED THIS IS A KNOW PROBLEM WITH GM TRUCKS AND THE COMPANY REFUSES TO ACKNOWLEDGE OR ADDRESS THE ISSUE.

NHTSA complaint #10936721 — an unverified report by a vehicle owner.

at 48,590 miles Fleming Island, FL

UNKNOWN OR OTHER

DASHBOARD CRACKING

NHTSA complaint #10926352 — an unverified report by a vehicle owner.

at 62,000 miles Loganville, GA

STRUCTURE:BODY

MY DASH BOARD IS CRACKED AROUND THE AIRBAG LOCATION ON THE PASSENGER SIDE OF THE VEHICLE. RESEARCHING THIS HAS SHOWN THAT IT'S A REOCCURRING DEFECT IN THE YUKON, SIERRA, SILVERADO, TAHOE AND SURBURBAN MODELS. THERE ARE NUMEROUS REPORTS OF THE SAME ISSUE WITHOUT ANY CORRECTIVE ACTION BY THE MANUFACTURER SHORT OF A REPLACEMENT "CASE BY CASE" BASIS.

NHTSA complaint #10918988 — an unverified report by a vehicle owner.

Carrollton, TX

STRUCTURE:BODY

THE DASHBOARD IS CRACK. LOOKS LIKE A VEHICLE WAS SOLD TO ME AND THEY FIXED THE CRACK BUT AFTER I BEEN DRIVING FOR 2 MONTHS THE CRACK IS THERE.

NHTSA complaint #10903095 — an unverified report by a vehicle owner.

at 35,286 miles Indian Land, SC

STRUCTURE:BODY

DASHBOARD CRACKING NEAR AIRBAG, NOTICED IT THIS MORNING AFTER DROPPING KIDS AT SCHOOL. CAR IS GARAGE KEPT.

NHTSA complaint #10898133 — an unverified report by a vehicle owner.

at 70,000 miles Sylvania, OH

VISIBILITY:WINDSHIELD WIPER/WASHER

TL* THE CONTACT OWNS A 2013 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/19/16*LJ THE CONSUMER WAS INFORMED THERE WOULD BE NO CONSIDERATION BEYOND 36,000 MILES. UPDATED 10/25/16.

NHTSA complaint #10893950 — an unverified report by a vehicle owner.

at 56,000 miles Roanoke, TX

UNKNOWN OR OTHER

DASH BOARD SUDDENLY HAS CRACKS IN FRONT OF STEERING WHEEL. THIS CONCERNS MY FAMILY & I'S SAFETY SHOULD THE AIRBAGS EVER NEED TO DEPLOY.

NHTSA complaint #10877067 — an unverified report by a vehicle owner.

at 54,000 miles Temecula, CA

AIR BAGS

CRACK IN DASH IN FRONT OF STEERING WHEEL. MAY EFFECT SAFETY OF AIRBAGS WERE TO DEPLOY. THE VEHICLE WAS STATIONARY. THE CRACK APPEARED WITHOUT ANY FORCE OR TRAUMA TO THE AREA.

NHTSA complaint #10837589 — an unverified report by a vehicle owner.

at 54,000 miles Temecula, CA

UNKNOWN OR OTHER

CRACK IN DASH IN FRONT OF STEERING WHEEL. MAY EFFECT SAFETY OF AIRBAGS WERE TO DEPLOY. THE VEHICLE WAS STATIONARY. THE CRACK APPEARED WITHOUT ANY FORCE OR TRAUMA TO THE AREA.

NHTSA complaint #10837589 — an unverified report by a vehicle owner.