FaultScore report
Owners have filed 10 complaints about the 2012 Honda Accord Crosstour with NHTSA between 2017 and 2019. The largest single group is the transmission & drivetrain. Across this model's run it ranks 2 of 4 worst.
FaultScore 38/100
Higher is worse. Measured against the other years of the Honda Accord Crosstour.
How this is worked out10
Complaints
1
Crashes reported
0
Fires reported
1
Injuries reported
109,000 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 80,500 miles
1 crashes, 0 fires · median 150,000 mi
Median failure at 40,460 miles
Median failure at 75,000 miles
Median failure at 109,000 miles
Median failure at 109,000 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
AIR BAGS
GLASS CAME OUT OF THE PASSENGER DOOR AIRBAG, BUT NO GLASS WAS BROKEN AND MY WINDOWS ARE ALL TINTED AND THIS WAS CLEAR GLASS IT WAS ALL OVER ME, IN MY EAR, SCALP ARMS AND WRISTS. I WAS HIT BY AN 18 WHEELER
NHTSA complaint #11025019 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
STEERING
I HAVE BEEN DRIVING HONDA (ACCORD) CARS FOR OVER 40 YEARS. NOW I OWN A HONDA CROSSTOUR. GREAT CAR! I DO NOT DRIVE VERY MUCH AND ONLY LOCALLY. MY AVERAGE ANNUAL MILEAGE IS ABOUT 7,000 MILES. MY CROSSTOUR IS 7 YEARS OLD NOW AND HAS JUST REACHED 53,000 MILES. YESTERDAY I WAS TOLD THAT I I NEED A $1,600 REPAIR TO REPLACE THE "RACK AND PINION". APPARENTLY A TINY PIECE IS BROKEN ON IT. THIS IS VERY TROUBLING. EVEN THE AUTO REPAIR TOLD ME TO CONTACT HONDA AS THIS SHOULD BE UNDER WARRANTY.. MY CAR HAS ALWAYS BEEN MAINTAINED BY HONDA DEALERSHIPS. THIS PROBLEM WAS NOTED WHEN I WENT FOR AN OIL CHANGE. I CONTACTED HONDA DEALERSHIP AND WAS INFORMED THAT THE RACK AND PINION IS NOT UNDER WARRANTY AND THAT NEW PARTS ARE NOT MADE. I WOULD BE REQUIRED TO BUY A RE-FURBISHED PART. I DO NOT UNDERSTAND THIS AT ALL. I DO NOT UNDERSTAND HOW SUCH A SERIOUS PART OF THE VEHICLE, WITH ONLY LOCAL MILEAGE ON IT, CANNOT BE UNDER MANUFACTURER WARRANTY. AND, I WAS SHOCKED TO LEARN THAT ONLY "USED PARTS" ARE AVAILABLE. I AM A LOYAL HONDA CUSTOMER FOR MANY MANY YEARS. I AM A 75 YR OLD, SENIOR CITIZEN ON A LIMITED SOCIAL SECURITY INCOME. I WOULD LIKE TO HEAR BACK FROM A REPRESENTATIVE FROM HONDA'S CUSTOMER LOYALTY DEPARTMENT WHO CAN PLEASE HELP ME!
NHTSA complaint #11233039 — an unverified report by a vehicle owner.
WHEELS
MASTERCRAFT SRT TOURING M+S 225/60R18 TIRE. THE TIRE HAD BEEN ON THE CAR, BOUGHT NEW, SINCE 2014. THE CAR IS USED EVERYDAY SO IT DID NOT SIT AND DRY ROT NOR DOES THE TIRE HAVE ANY SIGNS OF DRY ROT. WIFE WAS ON INTERSTATE IN THE SLOW LANE DRIVING THE SPEED LIMIT OF 70 MPH IN A STRAIGHT LINE. SHE HAD JUST LEFT HOME WITH THE CHILDREN AND HAD DRIVEN THE CAR APPROXIMATELY 2-3 MILES WHEN THE TIRE CAME APART AT THE SIDEWALLS ON BOTH SIDES. EXAMINATION OF THE TIRE SHOWS THAT THERE WAS NOTHING THAT PUNCTURED THE TIRE NOR WAS IT GOING FLAT OR LOW ON AIR AS THERE WAS NO SENSOR INDICATING THAT IT WAS LOW ON AIR. WE DO USE NITROGEN IN THE TIRES AND THE TIRES HAD ABOUT HALF + TIRE LIFE REMAINING. THE TIRE HAS BEEN SAVED BY ME ALONG WITH THE VALVE SENSOR FOR EXAMINATION IF WARRANTED. THE VEHICLE IS AT THE TIRE STORE WAITING FOR A DIFFERENT BRAND TIRE THAT WAS ORDERED TODAY AND TO BE INSTALLED ON THE VEHICLE ON 2/5/2019. SO I DO NOT HAVE ANY DOCUMENT TO UPLOAD TODAY.
NHTSA complaint #11174321 — an unverified report by a vehicle owner.
POWER TRAIN
LEFT AND RIGHT TRANSAXLES WENT BAD AND STARTED VIBRATING AFTER 52K MILES ON VEHICLE VIBRATIONS FELT DURING ACCELERATION. NO VIBRATION WHILE COASTING.
NHTSA complaint #11152019 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS TRAVELING ON INTERSTATE91 IN VERMONT WHEN MY SUN ROOF EXPLODED, SHATTERING GLASS ALL OVER THE FRONT AND BACK SEATS AND FLOOR AS WELL AS COVERING ME. THE NOISE WAS DEAFENING AND I HAD NO IDEA WHAT WAS HAPPENING WHILE GOING ALONG AT A SPEED OF 69 MPH. I FEEL HONDA SHOULD HAVE BEEN RESPONSIBLE FOR THIS HAPPENING, BUT WHEN I CONTACTED THEIR CORPORATE OFFICE THEY TOLD ME THEY WAS NOTHING THEY WERE GOING TO DO TO HELP IF RAY THE COST!
NHTSA complaint #11083078 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL -RECEIVED NOTICE
NHTSA complaint #11052506 — an unverified report by a vehicle owner.
POWER TRAIN
AXELS STARTED CAUSING EXTREME VIBRATION AT APPROXIMATELY 60,000. THIS IS AN ISSUE THAT INVOLVES MOST OF THESE CARS. I MADE A CLAIM, IT HONDA SAYS ISSUE DUE TO WEAR AND TEAR. AFTER MUCH RESEARCH AND DISCUSSION WITH MY MECHANIC, IT SEEMS TO BE SOMETHING DEFECTIVE IN THE AXLE. HONDA REFUSED TO GIVE ME ANYTHING IN WRITING DENYING MY CLAIM, AND HAD MADE THE DECISION PRIOR TO SPEAKING WITH ME.
NHTSA complaint #11042947 — an unverified report by a vehicle owner.
POWER TRAIN
WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.
NHTSA complaint #11040477 — an unverified report by a vehicle owner.
ENGINE
WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.
NHTSA complaint #11040477 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.
NHTSA complaint #11040477 — an unverified report by a vehicle owner.
AIR BAGS
GLASS CAME OUT OF THE PASSENGER DOOR AIRBAG, BUT NO GLASS WAS BROKEN AND MY WINDOWS ARE ALL TINTED AND THIS WAS CLEAR GLASS IT WAS ALL OVER ME, IN MY EAR, SCALP ARMS AND WRISTS. I WAS HIT BY AN 18 WHEELER
NHTSA complaint #11025019 — an unverified report by a vehicle owner.