From the beginning of my lease, the vehicle experienced repeated malfunctions of its safety and proximity sensor systems, including warning alerts and sensor-related failures. The vehicle was taken multiple times to an authorized Honda dealership for diagnosis and repair. Despite these repeated service visits, the safety sensor issues were never properly repaired or resolved. I later discovered that the vehicle was subject to an active safety recall, which was never disclosed to me, even though the vehicle was serviced at the dealership on multiple occasions. Subsequently, the vehicle was involved in an accident that resulted in a total loss. Based on the unresolved sensor failures and the undisclosed recall, I believe these safety defects may have contributed to the accident. This complaint is submitted to report a serious safety concern and to request that NHTSA investigate whether similar vehicles may present a broader safety risk.
NHTSA complaint #11708705 — an unverified report by a vehicle owner.
From the beginning of my lease, the vehicle experienced repeated malfunctions of its safety and proximity sensor systems, including warning alerts and sensor-related failures. The vehicle was taken multiple times to an authorized Honda dealership for diagnosis and repair. Despite these repeated service visits, the safety sensor issues were never properly repaired or resolved. I later discovered that the vehicle was subject to an active safety recall, which was never disclosed to me, even though the vehicle was serviced at the dealership on multiple occasions. Subsequently, the vehicle was involved in an accident that resulted in a total loss. Based on the unresolved sensor failures and the undisclosed recall, I believe these safety defects may have contributed to the accident. This complaint is submitted to report a serious safety concern and to request that NHTSA investigate whether similar vehicles may present a broader safety risk.
NHTSA complaint #11708705 — an unverified report by a vehicle owner.
Miami, FLCrash
LANE DEPARTURE: ASSIST
From the beginning of my lease, the vehicle experienced repeated malfunctions of its safety and proximity sensor systems, including warning alerts and sensor-related failures. The vehicle was taken multiple times to an authorized Honda dealership for diagnosis and repair. Despite these repeated service visits, the safety sensor issues were never properly repaired or resolved. I later discovered that the vehicle was subject to an active safety recall, which was never disclosed to me, even though the vehicle was serviced at the dealership on multiple occasions. Subsequently, the vehicle was involved in an accident that resulted in a total loss. Based on the unresolved sensor failures and the undisclosed recall, I believe these safety defects may have contributed to the accident. This complaint is submitted to report a serious safety concern and to request that NHTSA investigate whether similar vehicles may present a broader safety risk.
NHTSA complaint #11708705 — an unverified report by a vehicle owner.
Left a store on a frontage rd, drove about 1/2 mile , car just breaking out of no where, stoped in the middle of the road, the dash stated breaking malfunction see Dealer immidentaly car died, I restatred it , the dash still stated the same , the picture of the car had back lights flashing and the red Break sign was on , Took it to the nearest dealer and when they started it the warning system had erased. They inspected it, told me that they could not find anything wrong. I just leased it 2wks ago and only have driven it 3 times , not even a hundred miles and this happens. There were no warning signs of any kind . If I would have been approaching the freeway I could have been killed.
NHTSA complaint #11686794 — an unverified report by a vehicle owner.
While driving 2023 Honda Accord at normal speed on rural road, the vehicle began to brake on it's own and driver could not over-ride this. Alarms for multiple failures showed on the dashboard. Car was stopped and would not move. Car was turned off then restarted. Dashboard alarms went away, only small information light for brake malfunction remained. Driver began to drive and tested brakes, all acted normally. Car was brought to Honda dealership. Dealership investigated and consulted with Honda engineers. They could not find a cause of the error, so nothing was fixed on the vehicle. Honda charged owner $150 to tell them nothing was wrong, even though car had taken control of brakes and stopped itself.
NHTSA complaint #11653906 — an unverified report by a vehicle owner.
Driving on town road up a hill at about 30 mph when I got a brake system warning and the engine shut off and accelerator did not work. I was able glide to the side of the road (steering worked). I turned the car off and on and was able to continue driving to my destination but the same error message was present along with several others (eg TPMS, lane assist, collision mitigation). After being parked for 1 hour, I started car and there were no error messages and car functioned normally. Brought car to dealer (Westbrook CT Honda) and they ran diagnostic codes but found nothing other than what they described as an older voltage flux. They had never heard of a car's engine shutting off with the break system error. Told me that if it happened again to have car towed in so that there would be no code resets. I can only imagine my fear level if this had happened at 65 mph in the middle lane of a highway! I found a on-line forum where others are describing the same thing. Time for a recall? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11633462 — an unverified report by a vehicle owner.
car slammed on the brakes with no apparent obstruction in the path of the vehicle. Braking caused hand injury from the grip of the steering wheel. nearly caused rear-end collusion with vehicle follow behind us.
NHTSA complaint #11628387 — an unverified report by a vehicle owner.
Aydlett, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
car slammed on the brakes with no apparent obstruction in the path of the vehicle. Braking caused hand injury from the grip of the steering wheel. nearly caused rear-end collusion with vehicle follow behind us.
NHTSA complaint #11628387 — an unverified report by a vehicle owner.
Brooklyn, NY2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Car stopped/hit the brakes on its own without anything in front of it. The collision detection warning went off while traveling at 25 mph, hit the brakes and stopped the car. I have a dashcam and can provide video proof of it.
NHTSA complaint #11622833 — an unverified report by a vehicle owner.
The car stalled suddenly with hand brake pulled automatically while driving at a slow speed at a parking lot. The information center shows brake indicator flashing in red with description statements that include the brake might have reduced power and how to restart the car. Was able to start the car after releasing the hand brake and drive without issue. Sent the car to dealer’s service department but they couldn’t recreate the symptom and was told there is no recall for this issue.
NHTSA complaint #11608644 — an unverified report by a vehicle owner.
While driving the vehicle, it showed all the abs braking error and cycled through a few other errors and the car basically shut down. Car acceleration slows to a stop, and pressing the accelerator is useless. Had to cycle the power twice before all cleared and the car was drivable
NHTSA complaint #11600455 — an unverified report by a vehicle owner.
Gulfport, MS
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When overtaking Semi-trucks on the passenger side, as I approach the truck's cab, my vehicle turns off cruise control and sometimes applies the brakes while the vehicle icon will show an obstetrical is in my lane. On a few occasions, the emergency brake bar flashes and the car decelerates. Once I react (usually by applying the gas) the warnings go away. When I called Honda, they said to go to the dealer. The dealer states the vehicle is within specs and there is nothing they can do.
NHTSA complaint #11588923 — an unverified report by a vehicle owner.
When overtaking Semi-trucks on the passenger side, as I approach the truck's cab, my vehicle turns off cruise control and sometimes applies the brakes while the vehicle icon will show an obstetrical is in my lane. On a few occasions, the emergency brake bar flashes and the car decelerates. Once I react (usually by applying the gas) the warnings go away. When I called Honda, they said to go to the dealer. The dealer states the vehicle is within specs and there is nothing they can do.
NHTSA complaint #11588923 — an unverified report by a vehicle owner.
Car stalled while coming to a stop and wouldn’t accelerate. Dashboard lit up with multiple errors including battery, ABS, engine, and traction control. Had to restart the car 3 time before being able to accelerate and pull off the road. All lights went off except brake light which stayed on and displayed error message “break system problem. Break performance may be reduced. See your dealer.” Vehicle available for inspection if requested.
NHTSA complaint #11580783 — an unverified report by a vehicle owner.
Lapuente, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
Report the problem many time to three different Honda dealerships . February 27 2024 at 9:58 am the did not stop, And three different lights coming on in the same time( the Honda dealership change Part call internal electric wave(Radar) It fixes the auto pilot but still some lights Pops up even I am not using the auto pilot And also sometimes while using the auto pilot the breaking by it self even the road clear and clean Also the change the emission sensor And also the change infotainment unit Please for safety reasons is There any way for Honda corporation to buy this car back Thank you very much and have a great day
NHTSA complaint #11578854 — an unverified report by a vehicle owner.
Lapuente, CA
LANE DEPARTURE: WARNING
Report the problem many time to three different Honda dealerships . February 27 2024 at 9:58 am the did not stop, And three different lights coming on in the same time( the Honda dealership change Part call internal electric wave(Radar) It fixes the auto pilot but still some lights Pops up even I am not using the auto pilot And also sometimes while using the auto pilot the breaking by it self even the road clear and clean Also the change the emission sensor And also the change infotainment unit Please for safety reasons is There any way for Honda corporation to buy this car back Thank you very much and have a great day
NHTSA complaint #11578854 — an unverified report by a vehicle owner.
Cincinnati, OH
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On December 29th, 2023, the display dashboard was filled with alarms, breaks, alignment, tire pressure, etc. I took it to the dealership, and they ran diagnostics and found nothing wrong. They told me to bring it next time it happens. On Tuesday, March 19th, at 7:15 a.m. I was driving to work in rush hour traffic. My display dashboard was filled with alarms, and my vehicle did not allow me to accelerate. I put on my hazards and attempted to reach the shoulder. I was fortunate to have the assistance of the truck behind me, which realized something went wrong and blocked me so I could get to the shoulder. Once on the shoulder, I took photos of the dashboard, turned the vehicle off, and restarted. I was able to accelerate. I called the dealership and took the car in. They are still unsure of the problem. They think it might be a "control module." The part is on backorder so that the potential fix will take a week to several months. The dealership wants me to pick up the vehicle and use it until the part comes in. I will not. They do not have a loaner. I am keeping it with them until the part comes in. I will also be hounding them to provide me with a loaner until they can do so. I refuse to drive a vehicle that could stop working at any moment. I will not be a danger to myself, my family, or others.
NHTSA complaint #11578745 — an unverified report by a vehicle owner.
Cincinnati, OH
BACK OVER PREVENTION: WARNINGS
On December 29th, 2023, the display dashboard was filled with alarms, breaks, alignment, tire pressure, etc. I took it to the dealership, and they ran diagnostics and found nothing wrong. They told me to bring it next time it happens. On Tuesday, March 19th, at 7:15 a.m. I was driving to work in rush hour traffic. My display dashboard was filled with alarms, and my vehicle did not allow me to accelerate. I put on my hazards and attempted to reach the shoulder. I was fortunate to have the assistance of the truck behind me, which realized something went wrong and blocked me so I could get to the shoulder. Once on the shoulder, I took photos of the dashboard, turned the vehicle off, and restarted. I was able to accelerate. I called the dealership and took the car in. They are still unsure of the problem. They think it might be a "control module." The part is on backorder so that the potential fix will take a week to several months. The dealership wants me to pick up the vehicle and use it until the part comes in. I will not. They do not have a loaner. I am keeping it with them until the part comes in. I will also be hounding them to provide me with a loaner until they can do so. I refuse to drive a vehicle that could stop working at any moment. I will not be a danger to myself, my family, or others.
NHTSA complaint #11578745 — an unverified report by a vehicle owner.
While traveling at approximately 72 mph along the NYS Thruway at approximately 6pm on Februay 17, 2024 the vehicle's emergency braking system activated. There were no vehicles or obstuctions present at the time. The cruise control system was engaged at the time of the incident. The vehicle slowed immediately to approximately 59 mph. The dashboard flashed a yellow light indicating to the driver to immediately brake. This happened very quickly and the vehicle then resumed normal speed. At the time of the incident the vehicle was approaching an underpass that was several hundred feet ahead of the vehicle at the time. There has been no incidents prior to this one. I believe our safety was put at risk, as the sudden slowing of the vehicle could have caused a rear end collision. At this time, the vehicle has not been inspected by the manufacturer, police, or insurance agencies.
NHTSA complaint #11572590 — an unverified report by a vehicle owner.
Phoenix, AZ
LANE DEPARTURE: ASSIST
I was backing out of my driveway and put the car into drive I accelerated and applied firm brakes to slow the car down cause I forgot my brother. Brake system warning and tire pressure warning popped up and stayed. Turned the car on and off and it was still there. The next day everything was back to normal. Took it to the dealer and they said no codes were stored in the cars computer. Literally the next day a code popped up for the lane keep assist and disappeared 3 seconds later( this never happens usually). Took it to the dealer again but they said they can’t do anything if they can’t replicate the problem themselves. I’m suspecting an electrical issue.
NHTSA complaint #11569174 — an unverified report by a vehicle owner.
Miami, FL
LANE DEPARTURE: BLIND SPOT DETECTION
Only four months of owning a 2023 Accord Hybrid EX-L the drivers side mirror with BSI-blind spot information, no longer is viewable at highway speeds. The dealership is aware but they say there is nothing they can do about this. I was told by the dealer that this particular drivers side mirror is on a very long back order across the country. I was told some mirrors were replaced but the same issue is occurring. Everyone is waiting on Honda to come up with a solution. It’s a dangerous situation while attempting to change lanes on the highway and not be able to view out the drivers side!
NHTSA complaint #11567423 — an unverified report by a vehicle owner.
Baton Rouge, LA
LANE DEPARTURE: ASSIST
I bought a 2023 Honda accord sport hybrid June of 2023 two weeks after purchasing the vehicle it starting giving me issues such as the dash board and infotainment screen would freeze up and completely erase itself I took it to the dealership 2 times they told me that if it didn’t do it at the dealership there was nothing they could do so they sent me home with the car. A week later I notice the safety system lights were coming on and saying system not working see dealer service soon I took photos of it and showed it to them they once again told me if it did not duplicate it self there was nothing they could do. I took it to them for the 3rd time for the same issue with even more photos and a video and got the same response. The same day I was otw to work and the whole system shut it self down again and erased completely and the dash board froze up I took it to them again on the first week of January and got them same excuse. Then on January 16 I was otw to work traveling at 45-50 mph when the car completely cut off and locked the steering wheel up and said shift to P to restart engine then after restarting the battery and brake system stayed on for 2 day then I took it to them on January 18 and they told me they didn’t know what the issue was with the car but it could be wiring and the wiring harness. And when I asked them to replace the car because I no longer feel safe driving it they told me they don’t think they can replace the car
NHTSA complaint #11566404 — an unverified report by a vehicle owner.
Kissimmee, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
NHTSA complaint #11561786 — an unverified report by a vehicle owner.
Kissimmee, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
NHTSA complaint #11561786 — an unverified report by a vehicle owner.
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
NHTSA complaint #11561786 — an unverified report by a vehicle owner.
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
NHTSA complaint #11560862 — an unverified report by a vehicle owner.
Raleigh, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
NHTSA complaint #11560508 — an unverified report by a vehicle owner.
Parma Heights, OH
LANE DEPARTURE: ASSIST
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
NHTSA complaint #11558132 — an unverified report by a vehicle owner.
I experienced 8 separate malfunctions in the CMBS in 2 days. The systems problems still persists. And it is obvious that Honda is aware of the problem since nothing has changed in 10 years according to reports of the first incidences of the CMBS failures. I drove on the NAFTA super highway which is congested with semi-trucks. As described in the owners manual pg 413 it is obvious there is 1)radio waves interruptions, the car shutters just as the rear of the cab is approached, mostly like the transponders location, 3 occurances this trip but many more in the past 6 months since I purchased the vehicle. 2)Reflection from a trailer pallet bundle wrapped in clear plastic, it was obvious the glare from headlights created a reflection and caused the system to shutter the brakes and flash the BRAKE sign. 3) while driving into a curve with yellow reflective arrows caused the brakes to shutter. 4)in a dangerous construction zone while driving in the right lane against large white concrete barrier, the reflection created a sudden brake shutter. 5)Today, while driving in the rain through a neighborhood street, testing the cruise control at 27mph the brakes shuttered at a puddle reflection. I just got home from the Dealership who has no answers or solutions. And is very aware of the problem. Which in itself sounds unscrupulous. Paying all this money for a safety problem that could easily cause an accident.
NHTSA complaint #11557789 — an unverified report by a vehicle owner.
Dallas, TX
FORWARD COLLISION AVOIDANCE: WARNINGS
I experienced 8 separate malfunctions in the CMBS in 2 days. The systems problems still persists. And it is obvious that Honda is aware of the problem since nothing has changed in 10 years according to reports of the first incidences of the CMBS failures. I drove on the NAFTA super highway which is congested with semi-trucks. As described in the owners manual pg 413 it is obvious there is 1)radio waves interruptions, the car shutters just as the rear of the cab is approached, mostly like the transponders location, 3 occurances this trip but many more in the past 6 months since I purchased the vehicle. 2)Reflection from a trailer pallet bundle wrapped in clear plastic, it was obvious the glare from headlights created a reflection and caused the system to shutter the brakes and flash the BRAKE sign. 3) while driving into a curve with yellow reflective arrows caused the brakes to shutter. 4)in a dangerous construction zone while driving in the right lane against large white concrete barrier, the reflection created a sudden brake shutter. 5)Today, while driving in the rain through a neighborhood street, testing the cruise control at 27mph the brakes shuttered at a puddle reflection. I just got home from the Dealership who has no answers or solutions. And is very aware of the problem. Which in itself sounds unscrupulous. Paying all this money for a safety problem that could easily cause an accident.
NHTSA complaint #11557789 — an unverified report by a vehicle owner.