Owners have filed 41 complaints
about the 2025 Honda Accord Hybrid with NHTSA between 2024 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 6 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Honda Accord Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2025 compares with every other Honda Accord Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2025 Honda Accord Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
819.5%
Brakes
717.1%
1 crashes, 0 fires
Driver Assist & Collision Avoidance
614.6%
1 crashes, 0 fires · median 5,300 mi
Electrical System
512.2%
Acceleration & Cruise Control
37.3%
1 crashes, 0 fires · median 5,300 mi
Engine & Cooling
37.3%
Seats
24.9%
Median failure at 500 miles
Steering
24.9%
Transmission & Drivetrain
24.9%
Seat Belts
12.4%
Wheels
12.4%
Airbags
12.4%
1 crashes, 0 fires · median 5,300 mi
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2024peak 7Apr 2026
Recalls on the 2025 Honda Accord Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V366000
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Risk: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
25V785000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Honda Accord Hybrid vehicles. Due to a software error, the integrated control module (ICM) central processing unit (CPU) may reset while driving, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash or injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026274117,350 units in Canada
Other
Issue: On certain vehicles, if the tire repair kit nozzle is not properly attached to the tire valve, pressure could build up in the sealant bottle. As a result, excessive pressure could cause the bottle cap to detach. Safety Risk: If the bottle cap detaches, it could increase the risk of injury. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the nozzle on the tire repair kit. If the sealant bottle has been previously used, it will be replaced.
Recall 20256256,632 units in Canada
Powertrain
Issue: Under certain conditions, a software problem could cause the integrated control module to reset. If this happens, there would be a loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to update the integrated control module software.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 5,300 milesSmithtown, NYCrash1 injured
AIR BAGS
The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.
NHTSA complaint #11700295 — an unverified report by a vehicle owner.
at 5,300 milesSmithtown, NYCrash1 injured
VEHICLE SPEED CONTROL
The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.
NHTSA complaint #11700295 — an unverified report by a vehicle owner.
at 5,300 milesSmithtown, NYCrash1 injured
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.
NHTSA complaint #11700295 — an unverified report by a vehicle owner.
Powder Springs, GACrash1 injured
SERVICE BRAKES
The brake system, it is in the repair shop. I could not stop the car, had I been on the highway I hate to think what could have happened to me or others. No, it has not been reproduced. It is in the repair shop. No, it is in the repair shop. No, there was no warning lights or messages or problems prior to this. I was pulling into a parking space at work in the parking garage and as I pushed down on the brake pedal the brake did not stop the car it made it accelerate at a very high rate, and I ran into the concrete wall
NHTSA complaint #11674903 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lexington, KY
UNKNOWN OR OTHER
Vehicle drove normally in the morning commute. In the afternoon commute it started normally and as i approached highway speeds the alarms started showing up. the Brake, hill descent system, abs, critical failure. the vehicle started losing speed and could not accelerate. Losing speed at highway speed was alarming and finally all dashboard went red with alert to stop driving and engine heating warming. Speed was in the range of 35-40 mph on a highway rated 70 mph. I had to pull over and tow car to dealership.
NHTSA complaint #11732538 — an unverified report by a vehicle owner.
Lexington, KY
ENGINE
Vehicle drove normally in the morning commute. In the afternoon commute it started normally and as i approached highway speeds the alarms started showing up. the Brake, hill descent system, abs, critical failure. the vehicle started losing speed and could not accelerate. Losing speed at highway speed was alarming and finally all dashboard went red with alert to stop driving and engine heating warming. Speed was in the range of 35-40 mph on a highway rated 70 mph. I had to pull over and tow car to dealership.
NHTSA complaint #11732538 — an unverified report by a vehicle owner.
Lexington, KY
SERVICE BRAKES
Vehicle drove normally in the morning commute. In the afternoon commute it started normally and as i approached highway speeds the alarms started showing up. the Brake, hill descent system, abs, critical failure. the vehicle started losing speed and could not accelerate. Losing speed at highway speed was alarming and finally all dashboard went red with alert to stop driving and engine heating warming. Speed was in the range of 35-40 mph on a highway rated 70 mph. I had to pull over and tow car to dealership.
NHTSA complaint #11732538 — an unverified report by a vehicle owner.
at 5,300 milesSmithtown, NYCrash1 injured
AIR BAGS
The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.
NHTSA complaint #11700295 — an unverified report by a vehicle owner.
at 5,300 milesSmithtown, NYCrash1 injured
VEHICLE SPEED CONTROL
The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.
NHTSA complaint #11700295 — an unverified report by a vehicle owner.
at 5,300 milesSmithtown, NYCrash1 injured
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.
NHTSA complaint #11700295 — an unverified report by a vehicle owner.
San Diego, CA
STEERING
Concerned about a knocking/creaking type noise made at stop and low speeds when turning the steering wheel. This seems to be a common issue and Honda hasn't acknowledged the issue publicly. But I'm concerned about letting it go long term if American Honda does not want to provide a rack replacement.
NHTSA complaint #11697572 — an unverified report by a vehicle owner.
Ann Arbor, MI
POWER TRAIN
While driving ~70 mph on highway on adaptive cruise control, the car suddenly LOST ALL POWER/ACCELERATION, including POWER STEERING and ALL WARNING LIGHTS FLASHED ON THE DASHBOARD. I recalled some were BREAK SYSTEM, ACC, ABCS, CHECK ENGINE, POWER, TPMS...etc. Essentially any warning light Accord has was flashing. The car slowed with no power steering, I managed to parked on the shoulder and turned on hazard light. This is extremely dangerous as the highway traffic was extremely heavy. After I parked, I pressed the ENGINE START/STOP button thinking I needed to "turn it off" but the car already had lost power at that point anyway. After pressing it a couple times, the car restarted and I drove to the dealer with one error message remaining on the dashboard - "Emission system problem. Power may be reduced. See you dealer." and the CHECK ENGINE light was on.
NHTSA complaint #11691682 — an unverified report by a vehicle owner.
Ann Arbor, MI
VEHICLE SPEED CONTROL
While driving ~70 mph on highway on adaptive cruise control, the car suddenly LOST ALL POWER/ACCELERATION, including POWER STEERING and ALL WARNING LIGHTS FLASHED ON THE DASHBOARD. I recalled some were BREAK SYSTEM, ACC, ABCS, CHECK ENGINE, POWER, TPMS...etc. Essentially any warning light Accord has was flashing. The car slowed with no power steering, I managed to parked on the shoulder and turned on hazard light. This is extremely dangerous as the highway traffic was extremely heavy. After I parked, I pressed the ENGINE START/STOP button thinking I needed to "turn it off" but the car already had lost power at that point anyway. After pressing it a couple times, the car restarted and I drove to the dealer with one error message remaining on the dashboard - "Emission system problem. Power may be reduced. See you dealer." and the CHECK ENGINE light was on.
NHTSA complaint #11691682 — an unverified report by a vehicle owner.
Ann Arbor, MI
ELECTRICAL SYSTEM
While driving ~70 mph on highway on adaptive cruise control, the car suddenly LOST ALL POWER/ACCELERATION, including POWER STEERING and ALL WARNING LIGHTS FLASHED ON THE DASHBOARD. I recalled some were BREAK SYSTEM, ACC, ABCS, CHECK ENGINE, POWER, TPMS...etc. Essentially any warning light Accord has was flashing. The car slowed with no power steering, I managed to parked on the shoulder and turned on hazard light. This is extremely dangerous as the highway traffic was extremely heavy. After I parked, I pressed the ENGINE START/STOP button thinking I needed to "turn it off" but the car already had lost power at that point anyway. After pressing it a couple times, the car restarted and I drove to the dealer with one error message remaining on the dashboard - "Emission system problem. Power may be reduced. See you dealer." and the CHECK ENGINE light was on.
NHTSA complaint #11691682 — an unverified report by a vehicle owner.
Baltimore, MD
SEAT BELTS
My 7 year old grandson was in the left rear seat and became trapped within the seatbelt, like a noose, cinching tighter and tighter causing extreme abdominal pain and trouble breathing. This occurred when the vehicle was stopped in a parking lot, AFTER THE RELEASE of the belt from the latch. He was in a booster seat with the belt across his lap and chest. To release the clasp from the latch, he had to bend over and twist his torso to his right, reaching way down to where the red relates button is almost buried between the left and center seat sections. Quite hard. At that point, the chest portion of the belt slipped over and behind his head as he was trying and trying to press the red release button. When he released the seat belt from the latch, the belt tightened across his lap and he couldn’t get out. While struggling, the belt kept retracting into the top back of the seat, getting tighter and tighter.. He pushed the booster out from under him, only for the seat belt mechanism to get tighter and tighter. 4 adults struggled, every move made it tighter and tighter. The belt had to be cut to release the child.. We are very concerned about this situation as his breathing and abdominal area was in critical distress. Why wouldn’t the seat belt allow us to pull it out of the retractor at the top left of the seat? We would like Honda to repair this at no cost to us, the car is less than 4 months old.
NHTSA complaint #11691434 — an unverified report by a vehicle owner.
Burlingame, CA
STEERING
The steering clicks in all roads in san francisco, the hondalink is the worst app never works as expected and the lane keeping assistance sucks, it can’t helps more than a second actually i used to have a toyota and really works great. The apple carplay sucks in unstable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689605 — an unverified report by a vehicle owner.
Burlingame, CA
UNKNOWN OR OTHER
The steering clicks in all roads in san francisco, the hondalink is the worst app never works as expected and the lane keeping assistance sucks, it can’t helps more than a second actually i used to have a toyota and really works great. The apple carplay sucks in unstable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689605 — an unverified report by a vehicle owner.
Burlingame, CA
LANE DEPARTURE: ASSIST
The steering clicks in all roads in san francisco, the hondalink is the worst app never works as expected and the lane keeping assistance sucks, it can’t helps more than a second actually i used to have a toyota and really works great. The apple carplay sucks in unstable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689605 — an unverified report by a vehicle owner.
Clive, IA
VEHICLE SPEED CONTROL
When traveling on an Interstate Highway in the left lane of a 2-lane highway with the Adaptive Cruise Control turned on. Passing a tractor trailer going slower in the right lane, the car will apply the brakes unexpectedly. The dash will briefly show a "ghost" truck crossing into the left lane. The unexpected braking causes any vehicle behind the Accord to brake. Putting those vehicles and any behind them at risk. Smart Honda of Des Moines looked at the car on Sept. 22, 2025 reported no error codes and nothing could be done. If the Accord hugs the far left shoulder, no "ghost" breaking occurs. If the Adaptive Cruise Control is turn off and regular Cruise Control is turned on, no "ghost" braking occurs.
NHTSA complaint #11689019 — an unverified report by a vehicle owner.
Clive, IA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When traveling on an Interstate Highway in the left lane of a 2-lane highway with the Adaptive Cruise Control turned on. Passing a tractor trailer going slower in the right lane, the car will apply the brakes unexpectedly. The dash will briefly show a "ghost" truck crossing into the left lane. The unexpected braking causes any vehicle behind the Accord to brake. Putting those vehicles and any behind them at risk. Smart Honda of Des Moines looked at the car on Sept. 22, 2025 reported no error codes and nothing could be done. If the Accord hugs the far left shoulder, no "ghost" breaking occurs. If the Adaptive Cruise Control is turn off and regular Cruise Control is turned on, no "ghost" braking occurs.
NHTSA complaint #11689019 — an unverified report by a vehicle owner.
When traveling on an Interstate Highway in the left lane of a 2-lane highway with the Adaptive Cruise Control turned on. Passing a tractor trailer going slower in the right lane, the car will apply the brakes unexpectedly. The dash will briefly show a "ghost" truck crossing into the left lane. The unexpected braking causes any vehicle behind the Accord to brake. Putting those vehicles and any behind them at risk. Smart Honda of Des Moines looked at the car on Sept. 22, 2025 reported no error codes and nothing could be done. If the Accord hugs the far left shoulder, no "ghost" breaking occurs. If the Adaptive Cruise Control is turn off and regular Cruise Control is turned on, no "ghost" braking occurs.
NHTSA complaint #11689019 — an unverified report by a vehicle owner.
Woodbridge, VA
ENGINE
Vehicle makes rattling noises while accelerating similar to a diesel engine also rough transitions between EV mode and Gas mode also when you press the charge button the engine makes a very noticeable jerk once it’s on ,Honda does not want to fix my issue and says everything is normal and cannot replicate the issue!! There is clearly something wrong I suspect fuel injector issues as others reported but dealer does not want to take accountability.
NHTSA complaint #11687151 — an unverified report by a vehicle owner.
Kennewick, WA
SERVICE BRAKES
The car was in cruise control going 73mph on the freeway. I was passing a semi on the left hand side. When I was parallel to the semi, the car brakes hard and a big "BRAKE" light came on the cluster. There were no cars in front of me and luckily no one behind me. If there was a car behind me there would have been a collision. It was a clear day and again the road was clear. It took me from 70 to about 40 mph until I hit the accelerator to get back to speed. The CMBS is faulty and I will take it in to a dealer asap.
NHTSA complaint #11678709 — an unverified report by a vehicle owner.
Kennewick, WA
FORWARD COLLISION AVOIDANCE: WARNINGS
The car was in cruise control going 73mph on the freeway. I was passing a semi on the left hand side. When I was parallel to the semi, the car brakes hard and a big "BRAKE" light came on the cluster. There were no cars in front of me and luckily no one behind me. If there was a car behind me there would have been a collision. It was a clear day and again the road was clear. It took me from 70 to about 40 mph until I hit the accelerator to get back to speed. The CMBS is faulty and I will take it in to a dealer asap.
NHTSA complaint #11678709 — an unverified report by a vehicle owner.
Virginia Beach, VA
WHEELS
On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: “You must have hit something.” He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a “proper” 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn’t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck—not competence—that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11676090 — an unverified report by a vehicle owner.
Virginia Beach, VA
UNKNOWN OR OTHER
On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: “You must have hit something.” He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a “proper” 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn’t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck—not competence—that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11676090 — an unverified report by a vehicle owner.
Virginia Beach, VA
ELECTRICAL SYSTEM
On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: “You must have hit something.” He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a “proper” 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn’t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck—not competence—that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11676090 — an unverified report by a vehicle owner.
Delray Beach, FL
UNKNOWN OR OTHER
While driving a 2025 Honda Accord Hybrid with approximately 2300 miles on it at a speed of 40 mph, with nothing above the vehicle and no vehicles within a quarter mile of the vehicle, the sunroof glass exploded over the roof of the car and onto the highway. The sound was like a missile hitting the car. Fortunately the sunroof inner sliding panel was closed and no glass entered the passenger compartment. About a third of the glass went onto the highway and the remaining part shattered on top of the car. Pictures were taken of the car. I contacted Honda and a case was opened. I was instructed to take the vehicle to a Honda Dealer for inspection. The dealer agreed that the explosion was not due to any act of mine or outside cause and the glass was replaced under my warranty. My concern is that the glass totally shattered and though the three passengers in the car were not injured, had the sliding panel under the glass been open, there would have been serious consequences. I believe that Honda should put some sort of impact glass on the sunroof that will not shatter.
NHTSA complaint #11675388 — an unverified report by a vehicle owner.
Powder Springs, GACrash1 injured
SERVICE BRAKES
The brake system, it is in the repair shop. I could not stop the car, had I been on the highway I hate to think what could have happened to me or others. No, it has not been reproduced. It is in the repair shop. No, it is in the repair shop. No, there was no warning lights or messages or problems prior to this. I was pulling into a parking space at work in the parking garage and as I pushed down on the brake pedal the brake did not stop the car it made it accelerate at a very high rate, and I ran into the concrete wall
NHTSA complaint #11674903 — an unverified report by a vehicle owner.