533 of the
2,923 complaints about the 2018 Honda Accord are about the
driver-assist systems — 18% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
37,991 miles.
C
533
Complaints
10
Crashes
0
Fires
10
Injuries
Exactly what failed
Automatic Emergency Braking
22642.4%
Adaptive Cruise Control
11020.6%
Warnings
9217.3%
Warning
326.0%
Assist
203.8%
Warnings
142.6%
Back Over Prevention
81.5%
Forward Collision Avoidance
71.3%
Camera
61.1%
Lane Departure
50.9%
Driver Assist & Collision Avoidance across every Honda Accord year
Issue 1: Faulty Collision Mitigation Braking System & Subsequent Crash Incident Details: In July of 2025, my vehicle’s automatic braking warning lights randomly activated and triggered an unprompted, emergency stop on [XXX]—despite having no vehicles ahead of me. This sudden malfunction directly caused a rear-end collision on the interstate. Documentation: A formal crash report was filed with the Georgia State Patrol. Ongoing Risk: The false automatic braking warnings continue to trigger randomly, creating an extreme safety hazard for myself and surrounding traffic. Issue 2: Premature Turbocharger Failure & Cracked Head Gasket Diagnostic Timeline: Immediately upon picking up the car from a body shop repair, every warning light on the dashboard illuminated erratically. After Ed Voyles Honda in Marietta claimed nothing was wrong, the body shop replaced a potentially loose battery cable. The issue persisted, and Shottenkirk Honda in Cartersville ultimately diagnosed a total turbocharger failure in March 2026. Out-of-Pocket Cost: Honda denied any goodwill coverage despite the widespread, documented failure of these 1.5L engines across 2018–2023 models. I paid $1,700 out of pocket to replace the turbocharger. Escalating Failures: Shortly after the turbo replacement, the head gasket cover cracked—another notorious, widely recognized defect inherent to this specific engine setup. At only seven years old, this vehicle has proven to be unreliable, dangerous, and financially burdensome. The known defects in the 1.5L powertrain warrant a widespread recall. Given my long-standing loyalty and the severe nature of these defects, I request a full reimbursement of the $1,700 turbocharger repair costs and an immediate investigation into the phantom braking issue. I expect a prompt reply outlining how Honda intends to resolve these safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758960 — an unverified report by a vehicle owner.
Charlotte, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
These 9 things are on my dashboard- I’ve called Honda corporate to see if they could do something about this because I’m not the only one with this problem. My car is now barely drivable and the dash have not went away Emission system Road departure mitigation system Brake system problem Collision mitigation braking system Hill start assist problem Adaptive cruise control system Vehicle stability assist system problem Electric power steering system
NHTSA complaint #11758438 — an unverified report by a vehicle owner.
Charlotte, NC
LANE DEPARTURE: WARNING
These 9 things are on my dashboard- I’ve called Honda corporate to see if they could do something about this because I’m not the only one with this problem. My car is now barely drivable and the dash have not went away Emission system Road departure mitigation system Brake system problem Collision mitigation braking system Hill start assist problem Adaptive cruise control system Vehicle stability assist system problem Electric power steering system
NHTSA complaint #11758438 — an unverified report by a vehicle owner.
Charlotte, NC
BACK OVER PREVENTION: WARNINGS
These 9 things are on my dashboard- I’ve called Honda corporate to see if they could do something about this because I’m not the only one with this problem. My car is now barely drivable and the dash have not went away Emission system Road departure mitigation system Brake system problem Collision mitigation braking system Hill start assist problem Adaptive cruise control system Vehicle stability assist system problem Electric power steering system
NHTSA complaint #11758438 — an unverified report by a vehicle owner.
Henderson, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving my 2018 Honda Accord Sport 1.5T, multiple warning lights suddenly illuminated on the dashboard at the same time and several warning messages appeared. The vehicle displayed warnings for different systems, including a message stating, “Hill Start Assist Problem. Vehicle May Roll Upon Brake Release. See Your Dealer,” along with the check-engine light and several other warning indicators. I purchased this vehicle brand new in 2018, and since the day I purchased it, I have consistently had the vehicle serviced and maintained at an authorized Honda dealership. I have relied on Honda to perform the recommended maintenance and address any problems with the vehicle. When all of these warning lights and messages appeared, I took the vehicle to the Honda dealership. The dealership adjusted the valves and told me that everything was fine. Approximately one week later, I had to take the vehicle back because the problem was not resolved. At that time, I was told that the vehicle needed a head gasket. The vehicle had also previously required a turbo replacement. Because of the seriousness of the head-gasket diagnosis, I obtained a second opinion from another repair facility, and they also determined that the head gasket was the problem. I do not understand how a vehicle that I purchased new and have consistently maintained through Honda could experience these significant engine-related problems. I am especially concerned that numerous unrelated warning lights and safety-system messages appeared simultaneously before the head-gasket problem was diagnosed. I am submitting this complaint because I believe this issue should be investigated to determine whether other 2018 Honda Accord 1.5T vehicles are experiencing similar head-gasket, turbo, and multiple-warning-system problems and whether these failures may represent a defect that should be addressed by Honda or through a recall.
NHTSA complaint #11757957 — an unverified report by a vehicle owner.
Temecula, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving, the vehicle suddenly jerks or “jumps,” followed immediately by a noticeable loss of power. Shortly after this occurs, the multi-information display shows a series of warnings that include: Collision Mitigation Braking System Problem – See Your Dealer Adaptive Cruise Control System Problem – See Your Dealer Road Departure Mitigation System Problem – See Your Dealer Auto High-Beam Problem – Manual Controls Available – See Your Dealer Brake System warning light A “Systems Initializing… Continue Driving” message also appears. I have photographic documentation of these dashboard messages. This sequence creates a significant safety concern. The sudden jerk and power loss can occur while the vehicle is in motion, and the subsequent disabling of the Honda Sensing systems (Collision Mitigation Braking, Adaptive Cruise Control, and Road Departure Mitigation) leaves the vehicle without those critical driver-assistance features. Because this involves sudden power loss and the disabling of safety systems, I consider the issue urgent and ask that it be prioritized.
NHTSA complaint #11757220 — an unverified report by a vehicle owner.
Temecula, CA
LANE DEPARTURE: WARNING
While driving, the vehicle suddenly jerks or “jumps,” followed immediately by a noticeable loss of power. Shortly after this occurs, the multi-information display shows a series of warnings that include: Collision Mitigation Braking System Problem – See Your Dealer Adaptive Cruise Control System Problem – See Your Dealer Road Departure Mitigation System Problem – See Your Dealer Auto High-Beam Problem – Manual Controls Available – See Your Dealer Brake System warning light A “Systems Initializing… Continue Driving” message also appears. I have photographic documentation of these dashboard messages. This sequence creates a significant safety concern. The sudden jerk and power loss can occur while the vehicle is in motion, and the subsequent disabling of the Honda Sensing systems (Collision Mitigation Braking, Adaptive Cruise Control, and Road Departure Mitigation) leaves the vehicle without those critical driver-assistance features. Because this involves sudden power loss and the disabling of safety systems, I consider the issue urgent and ask that it be prioritized.
NHTSA complaint #11757220 — an unverified report by a vehicle owner.
North Little Rock, AR
FORWARD COLLISION AVOIDANCE: WARNINGS
The dashboard lights up”brake” and the car slams on the brakes unexpectedly on occasion- and sometimes for no known reason. This has happened countless times. yesterday it happened again while driving on the intersection at 70 mph . there were no vehicles in front of me and I was not changing lanes, but the car slammed on the brakes, making the car behind me almost rear-ended me & cars having to swerve around my vehicle. This is very unsafe and it needs to be addressed and corrected by Honda.
NHTSA complaint #11756912 — an unverified report by a vehicle owner.
The dashboard lights up”brake” and the car slams on the brakes unexpectedly on occasion- and sometimes for no known reason. This has happened countless times. yesterday it happened again while driving on the intersection at 70 mph . there were no vehicles in front of me and I was not changing lanes, but the car slammed on the brakes, making the car behind me almost rear-ended me & cars having to swerve around my vehicle. This is very unsafe and it needs to be addressed and corrected by Honda.
NHTSA complaint #11756912 — an unverified report by a vehicle owner.
North Little Rock, AR
LANE DEPARTURE: ASSIST
The dashboard lights up”brake” and the car slams on the brakes unexpectedly on occasion- and sometimes for no known reason. This has happened countless times. yesterday it happened again while driving on the intersection at 70 mph . there were no vehicles in front of me and I was not changing lanes, but the car slammed on the brakes, making the car behind me almost rear-ended me & cars having to swerve around my vehicle. This is very unsafe and it needs to be addressed and corrected by Honda.
NHTSA complaint #11756912 — an unverified report by a vehicle owner.
Dodge City, KS
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The head gasket is failing and causing the engine to overheat and misfire. Its a repeating issue I see online and have taken it to a certified Honda mechanic multiple times. The first diagnosis stated that the biggest issue was the fuel injections. Now this second diagnosis shows the head gasket. It poses a great danger especially in highways, as it causes the car to decelerate on its own and rattles as if it's losing power. It will overheat when it is idling. The check engine light turned on a week after purchasing the car from a local dealership, and the dashboard lights were wiped from the system prior to buying the car a year ago. Now I'm looking at over 7k in repairment costs while still financing a car I believed was reliable.
NHTSA complaint #11757068 — an unverified report by a vehicle owner.
Durham, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am reporting a safety concern involving my 2018 Honda Accord. I purchased my vehicle used in January 2024 at approximately 90,000 miles and have kept up with the recommended maintenance during my ownership. At approximately 120,000 miles, a Honda dealership diagnosed head-gasket failure with coolant intrusion involving cylinders 3 and 4. Before diagnosis, the vehicle experienced rising engine temperature while idling, coolant loss, jerking during acceleration, numerous warning lights, and severely reduced acceleration. The problem progressed to loss of power and stalling while driving and slowing/stopping, requiring me to place the vehicle in Park and restart the engine to continue driving. The vehicle also developed unstable RPMs and engine surging while in Park. Honda performed a cooling-system pressure test and borescope inspection and confirmed coolant intrusion. Head-gasket replacement cost approximately $5,000. I contacted American Honda (Case #16533411), but goodwill assistance was denied because the vehicle is outside warranty and Honda stated it had no Honda-dealership service history. I am reporting this because the head-gasket failure resulted in loss of propulsion and stalling while operating the vehicle, creating a serious safety concern.
NHTSA complaint #11756560 — an unverified report by a vehicle owner.
at 55,000 milesMalverne, NY
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2018 Honda Accord. The contact stated that upon starting the vehicle, the engine and TPMS warning lights illuminated. The message that the vehicle should not be driven was displayed. The lane assist feature was inoperable. The contact disconnected the battery, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
NHTSA complaint #11753272 — an unverified report by a vehicle owner.
North Andover, MA
FORWARD COLLISION AVOIDANCE: WARNINGS
The Acoustic Vehicle Alert System (AVAS) stopped emitting sound for no apparent reason. On June 2nd, I took it to Honda service center, they said the speaker behind the front bumper needed to be replaced. I paid $699.56, only to discover that the AVAS still didn't work. I took it back, they said the accoustic unit needed to be replaced. I paid $707.57. On June 18th, they called me to pick up the car; I asked if the sound was working, they said the sound was there but it wasn't as audible as in other comparable cars. When I drove the car, I found a parking lot and drove below to 25 miles, even when the car was put in EV mode, I personally could not hear any noticeable sound even with the window open. I had contacted American Honda, and reported the issue, especially that the service centers didn't seem to know how to fix the issue. I requested from American Honda that they dispatch an egineer or provide the Honda service centers with directiond how to fix. Nothing happened. I'm not convinced that the AVAS was fixed. The design is faulty and many cars risk to be grounded because of that. The worse part was that the Honda service centers are not able to fix the issue. I just wasted $1,407.13 (plus the Uber rides) for nothing. Also, I don't understand why they held the car from June 2 until June 18th, and when I asked about the status, no meaningful update was given. This issue is likely to occur again with thounsands of hybrid cars.
NHTSA complaint #11751174 — an unverified report by a vehicle owner.
Rockford, AL
LANE DEPARTURE
ALL WARNING LIGHTS FLAS ON DASHBOARD CONTINUOUSLY
NHTSA complaint #11747374 — an unverified report by a vehicle owner.
Bucyrus, OH
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There are 13 alerts showing on the instrument panel for various systems not functioning, along with accompanying yellow dash lights such as tire pressure, ABS, brake system, traction control, ACC, and LKAS. Systems not available include, ABS system, Adaptive Cruise Control, Road Departure Mitigation, Auto High-Beam, TPMS, Electric Power Steering, plus several others. These alerts first started January 2026 and occasionally would disappear; however, over the past few months the warnings have become constant. The vehicle has approx. 120,000 miles. Due to TPMS not functioning, I am not given a warning when a tire has gone flat/blown while driving as the tire pressure light is always on the dash. The only warning I am provided is the sound/smell of the rim dragging along the road to notify me the tire is flat. This poses a risk to myself and others by creating an emergent situation requiring me to pull over rapidly. Another incident occurred when ACC was enabled (at a time when the alerts had been appearing on and off). Cruise control set at 70 mph when suddenly the above mentioned alerts reappeared and ACC system became unavailable, leading to unexpected deceleration on the highway. This poses a risk to myself and others as it creates unpredictable driving patterns, unbeknownst to the driver. Initially I replaced the battery with no resolution of the issue. I later discovered maintenance code displayed by the vehicle was C003A-62 for Right Rear Wheel Speed Sensor Circuit Failure (circuit short to ground or open). The mechanic recommended replacing the right wheel hub assembly as this was suspected to be the cause of failed circuit. When that repair lasted no more than 10 mins before the warnings reappeared, the right rear wheel speed sensor itself was then replaced. Similarly, this did not fix the issue. I have not sought additional service due to repair costs beginning to add up with no resolution. Based on the history of reports, this issue does not seem uncommon.
NHTSA complaint #11746593 — an unverified report by a vehicle owner.
There are 13 alerts showing on the instrument panel for various systems not functioning, along with accompanying yellow dash lights such as tire pressure, ABS, brake system, traction control, ACC, and LKAS. Systems not available include, ABS system, Adaptive Cruise Control, Road Departure Mitigation, Auto High-Beam, TPMS, Electric Power Steering, plus several others. These alerts first started January 2026 and occasionally would disappear; however, over the past few months the warnings have become constant. The vehicle has approx. 120,000 miles. Due to TPMS not functioning, I am not given a warning when a tire has gone flat/blown while driving as the tire pressure light is always on the dash. The only warning I am provided is the sound/smell of the rim dragging along the road to notify me the tire is flat. This poses a risk to myself and others by creating an emergent situation requiring me to pull over rapidly. Another incident occurred when ACC was enabled (at a time when the alerts had been appearing on and off). Cruise control set at 70 mph when suddenly the above mentioned alerts reappeared and ACC system became unavailable, leading to unexpected deceleration on the highway. This poses a risk to myself and others as it creates unpredictable driving patterns, unbeknownst to the driver. Initially I replaced the battery with no resolution of the issue. I later discovered maintenance code displayed by the vehicle was C003A-62 for Right Rear Wheel Speed Sensor Circuit Failure (circuit short to ground or open). The mechanic recommended replacing the right wheel hub assembly as this was suspected to be the cause of failed circuit. When that repair lasted no more than 10 mins before the warnings reappeared, the right rear wheel speed sensor itself was then replaced. Similarly, this did not fix the issue. I have not sought additional service due to repair costs beginning to add up with no resolution. Based on the history of reports, this issue does not seem uncommon.
NHTSA complaint #11746593 — an unverified report by a vehicle owner.
Sterling, VA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Yas
NHTSA complaint #11746064 — an unverified report by a vehicle owner.
Montgomery, AL
LANE DEPARTURE: WARNING
I am writing to formally lodge a complaint regarding a recurring issue I have experienced with the head gasket in my vehicle. I have owned several vehicles of this make and model, and I have observed a troubling pattern of blown head gaskets that has not been adequately addressed. Specifically, my current vehicle has suffered from this problem, resulting in significant inconvenience and additional repair costs. This issue appears to be prevalent across this year model as well, suggesting a potential design flaw or manufacturing defect that warrants further investigation. I respectfully someone to look into this matter to determine if a broader safety concern exists that needs to be addressed. Owners of vehicles affected by this issue may be at risk of serious engine damage and costly repairs. Thank you for your attention to this important issue. I look forward to your response.
NHTSA complaint #11742594 — an unverified report by a vehicle owner.
at 99,735 milesManchester, TN
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2018 Honda Accord. The contact stated that while driving at 45 MPH with the cruise control engaged, the brakes suddenly applied without application. The brake message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 99,735.
NHTSA complaint #11741243 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda Accord. The contact stated that while driving at 45 MPH with the cruise control engaged, the brakes suddenly applied without application. The brake message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 99,735.
NHTSA complaint #11741243 — an unverified report by a vehicle owner.
San Rafael, CA1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle: 2018 Honda Accord On [XXX], at approximately [XXX] PM, I was driving on [XXX] [XXX] at approximately 35 mph. The weather was clear and the road was dry. A vehicle ahead of me began turning into [XXX] N. My vehicle’s Collision Mitigation Braking System / automatic emergency braking system activated suddenly. The system made an audible warning sound, displayed a warning icon, and applied braking even though I did not believe there was a crash-imminent situation. There were vehicles behind me at the time, so the unexpected braking created a potential rear-end collision risk. The braking event also caused back pain, and I later experienced some stomach discomfort. I am concerned this was a false activation of the automatic emergency braking / Collision Mitigation Braking System. I am also concerned because the system reactivates after the vehicle is restarted, meaning I cannot reliably prevent another unexpected braking event from occurring. I am requesting that this be documented as a vehicle safety concern involving possible false activation of the automatic emergency braking system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739724 — an unverified report by a vehicle owner.
Vehicle: 2018 Honda Accord On [XXX], at approximately [XXX] PM, I was driving on [XXX] [XXX] at approximately 35 mph. The weather was clear and the road was dry. A vehicle ahead of me began turning into [XXX] N. My vehicle’s Collision Mitigation Braking System / automatic emergency braking system activated suddenly. The system made an audible warning sound, displayed a warning icon, and applied braking even though I did not believe there was a crash-imminent situation. There were vehicles behind me at the time, so the unexpected braking created a potential rear-end collision risk. The braking event also caused back pain, and I later experienced some stomach discomfort. I am concerned this was a false activation of the automatic emergency braking / Collision Mitigation Braking System. I am also concerned because the system reactivates after the vehicle is restarted, meaning I cannot reliably prevent another unexpected braking event from occurring. I am requesting that this be documented as a vehicle safety concern involving possible false activation of the automatic emergency braking system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739724 — an unverified report by a vehicle owner.
While driving vehicle detected both road departure and engaged the emergency automated braking. The vehicle attempted to correct the "road departure" by steering the vehicle away from the perceived problem and engaged the brakes nearly causing a collision as it has done numerous times before. I have reported this to NHTSA and American Honda multiple times and await a repair of this dangerous issue. Honda has opened a case on this but have had 18 months and no response has been issued.
NHTSA complaint #11739622 — an unverified report by a vehicle owner.
Ocean View, NJ
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- the car's automated systems randomly applies severe breaking at improper times - the cars head gasket has blown and in turn has blown the radiator and thermostat
NHTSA complaint #11738708 — an unverified report by a vehicle owner.
- the car's automated systems randomly applies severe breaking at improper times - the cars head gasket has blown and in turn has blown the radiator and thermostat
NHTSA complaint #11738708 — an unverified report by a vehicle owner.
Little Rock, AR
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking and cruise control stopped working. I took it back to the dealer and they said it was the head gaskets, which they fixed. When I got the car back again, I drove it for 2 days and it did the same thing again, this time all of the warning codes came on. This time, I had a total engine failure because the timing chain broke. The dealer took almost two months to replace the engine and it cost us almost $6,000. I got the car back last Saturday. Today, driving home from work, the automatic brake system failure warning came on again and the car won’t automatically brake and cruise control wouldn’t work. This is exactly what happened last time. I am afraid to drive this car because I don’t know if the brakes will fail and the system currently isn’t working. We are taking it back to the dealer which will likely cost us more money. We are stuck with this car and cannot get rid of it because we owe more money on it then it is worth because of replacing the engine.
NHTSA complaint #11734702 — an unverified report by a vehicle owner.
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking and cruise control stopped working. I took it back to the dealer and they said it was the head gaskets, which they fixed. When I got the car back again, I drove it for 2 days and it did the same thing again, this time all of the warning codes came on. This time, I had a total engine failure because the timing chain broke. The dealer took almost two months to replace the engine and it cost us almost $6,000. I got the car back last Saturday. Today, driving home from work, the automatic brake system failure warning came on again and the car won’t automatically brake and cruise control wouldn’t work. This is exactly what happened last time. I am afraid to drive this car because I don’t know if the brakes will fail and the system currently isn’t working. We are taking it back to the dealer which will likely cost us more money. We are stuck with this car and cannot get rid of it because we owe more money on it then it is worth because of replacing the engine.
NHTSA complaint #11734702 — an unverified report by a vehicle owner.
I keep having issues where my car thinks I’m changing lanes and alerts me, when I’m not, and auto-corrects my steering which has led me to actually veer into another lane and fighting the car essentially while driving. I turn the feature off and somehow it just keeps happening. Same with the sensor that auto brakes - there won’t be anything that the car should be braking for and I’ll get the flashing BRAKE text come up on dash and beeping before it completely brakes on its own. These issues and features have been more worrisome and scary than helpful. There are multiple instances
NHTSA complaint #11732234 — an unverified report by a vehicle owner.
Jacksonville, FL
LANE DEPARTURE: WARNING
I keep having issues where my car thinks I’m changing lanes and alerts me, when I’m not, and auto-corrects my steering which has led me to actually veer into another lane and fighting the car essentially while driving. I turn the feature off and somehow it just keeps happening. Same with the sensor that auto brakes - there won’t be anything that the car should be braking for and I’ll get the flashing BRAKE text come up on dash and beeping before it completely brakes on its own. These issues and features have been more worrisome and scary than helpful. There are multiple instances
NHTSA complaint #11732234 — an unverified report by a vehicle owner.