30 of the 1,357 complaints about the 2001 Honda Civic are about the body and structure — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 120,000 miles.
30
Complaints
7
Crashes
1
Fires
5
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
WHILE DRIVING THE HOOD FLIPPED OPEN AND SHATTERED THE WINDSHIELD AND DENTED THENROOF AND HOOD. THE LATCH TO THE HOOD BROKE.
NHTSA complaint #11209057 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TAKATA RECALL, THE SRS LIGHT SIGNAL IS ON THE WHOLE TIME WHENEVER THE CAR IS MOVING, IT WONT GO AWAY. AND THE CAR BREAKS ISNT BREAKING FAST WHEN BRAKE PADS ARE BEING PRESS DOWN ALL THE WAY INSTEAD IT BREAKS SLOW TO STOP. ALSO HOOD NEEDS TO BE SLAM HARD IN ORDER TO CLOSE.
NHTSA complaint #11165035 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WE HAD A FRONT END COLLISION THAT TOTALED OUR VEHICLE - AND THE AIR BAGS DID NOT GO OFF - PERSON IN FRONT OF US HAD NO BRAKE LIGHTS AND STOPPE-D DEAD IN FRONT OF US -THE FRONT END OF OUR VEHICLE COLLIDED WITH THE REAR END OF HERS THANK GOD WE WERE NOT BADLY INJURED. WE WERE IN MOTION ON A CITY STREET
NHTSA complaint #11054216 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WHILE DRIVING HOOD FLIPPED UP , WENT AND PARKED VEHICLE TO FIND THAT THE HOOD LATCH HAD COME OFF THE BASE DUE TO RUST ISSUE . THIS IS VERY DANGEROUS DUE TO THE FACT I COULD NOT SEE WHILE DRIVING THE VEHICLE. HAS ANY OTHER ISSUES AROSE LIKE THIS ONE THAT HAPPENED TO ME? THANK YOU.
NHTSA complaint #11053767 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE DRIVERS AND PASSENGERS AIRBAGS DID NOT DEPLOY DURING A FRONTAL IMPACT CRASH INVOLVING A HONDA CIVIC AND GMC YUKON TRUCK. MY VEHICLE THE HONDA CIVIC WAS HEADING ON A TWO-LANE STREET AT APPROXIMATELY 35 TO 40 MILES PER HOUR BEFORE IMPACT INTO A STOPPED TRUCK MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC WHILE HONDA WAS IN MOTION THE BRAKES WERE APPLIED. CAUSE IS UNKNOWN AT THIS TIME ON WHY THE AIRBAGS DID NOT DEPLOY. ALL RECALLS HAVE BEEN COMPLIED WITH FOR THE 2001 HONDA CIVIC. RECALL 13V-132: RECALL 14V-351 COMPLETED. NUMBER OF OPEN RECALLS ARE ZERO AT THIS TIME.
NHTSA complaint #10864444 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DRIVING AT A LOW RATE OF SPEED, CITY STREET, AND THE HOOD FLEW OPEN AND SMASHED RIGHT INTO THE WINDSHIELD, CRACKING CAUSING ME TO ALMOST CRASH. THE WINDSHIELD IS CRACKED. CALLED HONDA DEALER AND THEY JUST LAUGHED AND SAID: YEAH, THAT HAPPENS SOMETIMES.
NHTSA complaint #10826014 — an unverified report by a vehicle owner.
STRUCTURE:BODY
ON APRIL 8 2015 WHILE I WAS DRIVING TO MY HOUSE, I SAW SMOKE COMING OUT OF THE DASHBOARD SO I HAD TO DESPERATELY STOP THE CAR I RUN. MY CAR WAS CALL FOR RECALL AND I WHEN TO HONDA SERVICES IN HILLSIDE, NEW JERSEY WHERE THEY TOLD ME THAT THEY HAD TO FIX SOMETHING FROM THE AIR BAG IN THE DASH BOARD THEY TOLD ME THEY HAVE TO ORDER SOME PARTS AND THEY WILL CALL ME TO COMEBACK SO I WAIEDT FOR ONE MONTH AND TWO MONTH AND THEY NEVER CALL ME I CALLED TO FIND OUT ABOUT THOSE PARTS AND I WAS TOLD THE SAME THING, THAT THEY ARE GOING TO CALL ME I BELIEVE MY CAR WAS TOTAL DESTROY IN FIRE BECAUSE THEY DID NOT FIX MY CAR ON TIME.
NHTSA complaint #10714511 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WE GOT INTO A HEAD ON COLLISION WITH A SUV RECEIVING DAMAGE TO THE FRONT OF THE CAR. NONE OF THE AIRBAGS DEPLOYED, BUT BOTH DEPLOYED IN THE OTHER CAR (SUV). THERE WERE TWO RECALLS FOR OUR HONDA CIVIC AIRBAGS IN 2010 AND 2013. IN BOTH RECALLS OUR HONDA CIVIC WAS SERVICED AND THE "DRIVER AIRBAG INFLATOR" WAS REPLACED. WE WERE TOLD THE REPAIRS WERE MADE, BUT THE AIRBAGS NEVER DEPLOYED. WE DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE.
NHTSA complaint #10564539 — an unverified report by a vehicle owner.
STRUCTURE
CLEAR COAT IS PEELING AWAY FROM HOOD, ROOF, AND DOOR.
NHTSA complaint #10550396 — an unverified report by a vehicle owner.
STRUCTURE:BODY
HOOD WILL NOT LATCH COMPLETELY. UPON CLOSER INSPECTION, UPPER RADIATOR SUPPORT BEAM (AKA FRONT BULKHEAD CROSSBEAM) METAL IS EXTREMELY THIN AND FRACTURED AND/OR MISSING IN SEVERAL AREAS. HOOD LATCH IS STILL BOLTED INTO THE BROKEN FRAGMENTS OF METAL.
NHTSA complaint #10499951 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I TRIED TO DODGE THE CAR IN FRONT OF IT, AND FAILED TO DO SO. I SCRATCH THE REAR LEFT BUMPER OF THE CAR IN FRONT OF ME, AND I LOST CONTROL OF MY CAR, THEN SPIN 540 DEGREES AND HIT THE CONCRETE WALL OF THE INTERSTATE. I WAS WEARING THE SEATBELT SO IT WAS OK BUT THE FRONT AIRBAG SHOULD HAVE DEPLOYED TO PROTECT ME FROM CERTAIN INJURIES. I STILL FEEL SOME PAIN ON MY NECK AND MY BACK 3 DAYS AFTER THE INCIDENT.
NHTSA complaint #10469390 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
MY HUSBAND AND I TOOK OVER THE CAR FROM HIS AUNT IN 10/2005, AT 56,020 MILES. THE CAR HAS BEEN WELL TAKEN CARE WITH PERIODIC OIL CHANGES AND SOME MAINTENANCE. ON 12/22/2008, WHEN IT WAS OF 82,409 MILES, THE CHECK ENGINE LIGHT WAS ON. THIS TIME WE DID PAY SOME AMOUNT FOR OTHER SERVICES BUT DUE TO FINANCIAL HARDSHIP COULD NOT PAY FOR THE TORQUE CONVERTER REPLACEMENT, AS ADVISED AT KOLBE HONDA AT RESEDA. AFTER THE SERVICE PERFORMANCE, THE CHECK ENGINE LIGHT WAS OFF. HOWEVER, ON 6/15/2009, WE HAD NO CHOICE BUT TO REPLACE THE CAR'S TRANSMISSION AND TORQUE CONVERTER FOR $690.69 (ON THE 70/30 SPLIT).
NHTSA complaint #10280432 — an unverified report by a vehicle owner.
STRUCTURE
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. THE CONTACT STATED THAT THE RUBBER SEALS AROUND HER WINDOW WERE PEELING. THE DEALER STATED THAT INCLEMENT WEATHER CAUSED THE FAILURE BECAUSE HER VEHICLE WAS NOT PLACED IN A GARAGE. THE CONTACT WAS ALSO INFORMED THAT SHE WOULD HAVE TO REPLACE THE WINDOW SEALS AT THE COST OF $50 EACH. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND MILEAGES WERE UNKNOWN.
NHTSA complaint #10256364 — an unverified report by a vehicle owner.
STRUCTURE
WHILE HAVING THE TRANSMISSION REPLACED, ALSO ANOTHER DEFECT, IT WAS DISCOVERED THAT I NEEDED 2 NEW FRONT STRUTS. THIS JUST ADDED TO THE ALREADY EXTREMELY EXPENSIVE REPAIR. MY DAUGHTER DRIVES THE CAR AND THE SAFETY OF THIS VEHICLE SCARES ME. HONDA SHOULD RECALL THE ENTIRE VEHICLE.
NHTSA complaint #10223312 — an unverified report by a vehicle owner.
STRUCTURE
POSSIBLE SUSPENSION DEFECT. INCIDENT DATE OF 04/05/2006 IS DATE INFORMED BY DEALER OF PROBLEMS. NOTICED CAR SQUEAKED/CREAKED A LOT WHEN TURNING. BROUGHT CAR TO DEALER FOR 75K CHECKUP AND ASKED HIM TO EXAMINE SUSPENSION. DEALER INFORMED ME THAT BOTH OF MY FRONT STRUTS LEAKED AND NEEDED TO BE REPLACED, THAT ONE MOTOR MOUNT WAS CRACKED, AND THAT BOTH OF THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. CAR WAS MAINTAINED IN ACCORDANCE WITH OWNER'S MANUAL AND SERVICED ALMOST ENTIRELY BY SAME DEALER FOR 5 1/2 YEARS. NO ACCIDENT OCCURRED, BUT ALL OF THESE PROBLEMS WITHIN SUCH A SHORT PERIOD OF TIME (3-6 MONTHS BETWEEN PRIOR MAJOR AND MINOR CHECKUPS AND THE CHECKUP THAT DISCOVERED THESE PROBLEMS AND 5 1/2 YEARS FOR THE CAR AGE) ARE CAUSE FOR CONCERN, ESPECIALLY SINCE THEY COULD HAVE WORKED TOGETHER TO CAUSE A DRASTIC LOSS OF CONTROL OF THE CAR. BASED ON MY PRIOR OWNERSHIP EXPERIENCE WITH A 1992 HONDA CIVIC AND RESEARCH ON THE INTERNET, IT IS DIFFICULT TO BELIEVE THAT ALL OF THESE PROBLEMS SHOULD HAVE OCCURRED. THUS, I BELIEVE THAT CERTAIN COMPONENTS OF MY 2001 HONDA CIVIC'S SUSPENSION MAY BE DEFECTIVE. THE ASSUMED DEFECT MAY BE DUE TO A DESIGN FLAW, SINCE 2001 WAS WHEN HONDA STOPPED USING DOUBLE-WISHBONE SUSPENSION IN THEIR U.S. CIVICS IN LIEU OF OLD SUSPENSION TYPE.
NHTSA complaint #10154758 — an unverified report by a vehicle owner.
STRUCTURE
THE PLASTIC COVER FOR THE AIR BAG DEVELOPED A TWO INCH CRACK. *AK THE CONSUMER WAS TOLD THAT THE VEHICLE IS OUT OF WARRANTY. THE CONSUMER WOULD LIKE TO KNOW IF THE AIR BAG WOULD BE COMPROMISED BECAUSE OF THE CRACK OR IF THE COVER WILL BREAK OFF AND HIT THE PASSENGER WHEN THE AIRBAG IS DEPLOYED.
NHTSA complaint #10106671 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
WHILE DRIVING THE MOLDING THAT HELD THE DOOR ATTACHMENT FELL OFF. *NLM
NHTSA complaint #10019413 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TRUNK LID
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD, THE DEALER REPLACED THE PART, HOWEVER THE LIGHT ILLUMINATED AGAIN. *JB THE OCCUPANCY POSITION DETECTOR SYSTEM WAS REPLACED, THE REAR DEFROSTER AND CRUISE CONTROL WAS INOPERATIVE, THERE WAS A LOUD CLUNK NOISE WHILE DRIVING AND ON TURNS, THE RADIO WAS INOPERATIVE, THE BACK WINDOW WAS REPLACED ALONG WITH THE ANTENNA, THE FOG LIGHT SWITCH WAS LOOSE, THE BRAKE LIGHT HAD GONE OUT, THERE WAS A RATTLE IN THE REAR SEAT, THE FUEL CAP WAS LOOSE, THERE WAS A VIBRATION IN THE STEERING WHEEL, AND THE TRUNK LID DID NOT CLOSE. SCC
NHTSA complaint #10014597 — an unverified report by a vehicle owner.
STRUCTURE:BODY
CAR HAS BEEN NOTHING BUT PROBLEMS SINCE PURCHASED IN MARCH 2001. BRAKES HAVE BEEN REPLACED 2 TIMES FOR VIBRATION PROBLEMS AGAIN 4000 MILES LATER BRAKES ARE BAD. TIRES WORN TO UNSAFE TREAD DEPTH W/ 2500 MILES. FRONT STRUTS BOTH BLOWN, TOLD BY DEALER THAT THEY WERE ON NATIONAL BACK-ORDER??? AS TO WHEN THEY WILL BE AVAILABLE. DRIVER SEAT ROCKS, DEALER FIXED ONCE SAYING A SHIM WAS BROKE, AGAIN 8000 MILES LATER DRIVER SEAT ROCKS AGAIN. PAINT ON CAR HAS MANY SMALL RUST SPOTS. CLUTCH MUST HAVE FLAT SPOTS ON IT, AS WHEN I RELEASE CLUTCH TO START MOVING THERE IS A JUMPING SENSATION ABLE TO BE FELT BY DRIVER. AGAIN CAR HAS BEEN NOTHING BUT PROBLEMS.
NHTSA complaint #10010957 — an unverified report by a vehicle owner.
STRUCTURE
CUSTOMER HIT A TRUCK HEAD-ON. THE FUSE PANEL SHATTERED AND SEVERELY LACERATED THE DRIVERS LEG.
NHTSA complaint #10000233 — an unverified report by a vehicle owner.
STRUCTURE
WIND NOISE CAN BE HEARD INSIDE THE VEHICLE, THE DEALER RESEALED THE WINDSHIELD MOLDING, NOISE WHILE BRAKING, FAULTY ECM FUSE CAUSED THE VEHICLE TO STALL WHILE STOPPED, RATTLE IN DASH, DEALER REPLACED THE FELT TAPE BETWEEN THE AIR DUCTS AND VENTS, CD PLAYER SKIPS AND WAS REPLACED, FAULTY FRONT SPRING CAUSED NOISE IN THE FRONT END, BOTH LEFT DOORS LEAK, THE DRIVERS SEAT IS LOOSE AT THE TRACK, A RIPPED SEAL CAUSED THE SUNROOF TO LEAK, STEERING WHEEL NOT CENTERED. MR *NLM
NHTSA complaint #568341 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
CONSUMER STATED COLLIDED WITH NEIGHBOR'S CAR TRAVELLING APPROXIMATELY 5MPH AND THE FRONT BUMPER WAS COMPLETELY DESTROYED. CONSUMER FEELS THAT BUMPER DESIGN IS UNSAFE AND WOULD NOT OFFER ANY PROTECTION IN A MORE SERIOUS COLLISION. TS CONSUMER HAS HAD 3 OTHER OCCASIONS WHERE THE BUMPER WAS DAMAGED.
NHTSA complaint #8022223 — an unverified report by a vehicle owner.
STRUCTURE
NEW CAR SMELL COMES FROM INTERIOR OF VEHICLE AND IS MAKING CONSUMER SICK. CONSUMER HAS YET TO CONTACT DEALER. CONSUMERS IS VERY SENSITIVE TO CHEMICALS, AND IS CONCERNED WITH HEALTH ISSUES. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8001025 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
PAINT IS DEVELOPING CROWS FEET IN FOUR SEPERATE PLACES. DEALERSHIP SENT ME TO A CONTRACTED BODY SHOP FOR EVALUATION TO DETERMINE WHETHER IT SHOULD BE COVERED BY WARRANTY. BODY SHOP SAID THAT IT WAS DUE TO BIRD DROPPINGS OR SAP. HAD ENVIRONMENTAL PROTECTION PACKAGE APPLIED AT TIME OF PURCHASE. I WASH THIS CAR ON A WEEKLY BASIS AND HOSE OFF BIRD DROPPINGS AS THEY ARE NOTICED. THESE PLACES ARE ALSO ON THE SIDE OF VEHICLE (NOT A FLAT SURFACE). I FIND THIS IMPOSSIBLE AND BELIEVE IT TO BE A DEFECT IN PAINT. BLEMISHES AND LOSS OF GLOSS CONTINUE TO DEVELOP IN THE PAINT. LANDMARK HONDA DID OFFER A FIX TO THIS PROBLEM AND IT IS UNACCEPTIBLE. WARRANTY INFORMATION ABOUT ENVIRONMENTAL PROTECTION PACKAGE SHOULD HAVE BEEN MAILED TO ME IMMEDIATELY AFTER APPLICATION. IT WASN'T. DEALER EXPLAINED A COUPLE OF WEEKS AGO THAT THEY PURCHASE AN INSURANCE POLICY ON THE PAINT WITH THE APPLICATION AND THAT THIS WAS NEVER DONE. THEY TURNED AROUND AND PURCHASED THIS INSURANCE AFTER THE FACT, MAILED ME THE WARRANTY INFO WITH 800 NUMBER, AND ASKED ME TO WAIT TWO WEEKS BEFORE CONTACTING THEM SO THAT IT WOULDN'T BE SUSPECT. I BELIEVE THIS TO BE INSURANCE FRAUD AND AS MUCH AS I DO WANT THE CAR FIXED, I DON'T WANT TO BREAK LAWS IN DOING SO. NO SAFETY DEFECT MENTIONED.
NHTSA complaint #752824 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TRUNK LID
WHILE TRAVELING APPROXIMATELY 25 TO 30 MPH AND MAKING A TURN, ENGINE STALLED AND CAUSED STEERING COLUMN TO LOCK UP. THIS PROBLEM DID NOT RESULT IN A CRASH OR INJURIES. DEALERSHIP EXAMINED VEHICLE FOR ENGINE STALLING, BUT HAS FAILED TO REMEDY THE PROBLEM. *AK WHILE DRIVING, CONSUMER HEARD A METAL TO METAL SOUND COMING FROM RIGHT WHEEL WELL. CONSUMER WAS TOLD COMPUTER WAS NOT SET PROPERLY ACCORDING TO THE VIN CODE, THIS WAS A SERVICE BULLETIN, DEALER STATED THIS COULD BE WHY STALLING WAS OCCURRING, 4 FUSES BLEW AND NOW DEALER REPLACED FUSE BOX, DEALER THINKS THIS MAY BE A REASON WHY THE VEHICLE STALLED ALSO, DEALER ALSO STATES THAT HE DOES NOT KNOW WHY THE FUSES BLEW TO BEGIN WITH, THE BLOWN FUSE CAUSED MOONROOF TO BE INOPERABLE. VENTS LOOSE. TRUNK RELEASE INOPERABLE. SPRINGS SQUEAK AND WERE REPLACED. DEFECTIVE WELD IN THE PASSENGER SIDE DOOR RUSTED. VEHICLE EXPERIENCES ROUGH IDLE. DRIVER SIDE TWEETER CRACKING. DRIVER SIDE MUD FLAP LOOSE. PASSENGER KICK PANEL UNEVEN. FUEL GAUGE ERRATIC. *SLC
NHTSA complaint #894399 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
WHILE TRAVELING APPROXIMATELY 25 TO 30 MPH AND MAKING A TURN, ENGINE STALLED AND CAUSED STEERING COLUMN TO LOCK UP. THIS PROBLEM DID NOT RESULT IN A CRASH OR INJURIES. DEALERSHIP EXAMINED VEHICLE FOR ENGINE STALLING, BUT HAS FAILED TO REMEDY THE PROBLEM. *AK WHILE DRIVING, CONSUMER HEARD A METAL TO METAL SOUND COMING FROM RIGHT WHEEL WELL. CONSUMER WAS TOLD COMPUTER WAS NOT SET PROPERLY ACCORDING TO THE VIN CODE, THIS WAS A SERVICE BULLETIN, DEALER STATED THIS COULD BE WHY STALLING WAS OCCURRING, 4 FUSES BLEW AND NOW DEALER REPLACED FUSE BOX, DEALER THINKS THIS MAY BE A REASON WHY THE VEHICLE STALLED ALSO, DEALER ALSO STATES THAT HE DOES NOT KNOW WHY THE FUSES BLEW TO BEGIN WITH, THE BLOWN FUSE CAUSED MOONROOF TO BE INOPERABLE. VENTS LOOSE. TRUNK RELEASE INOPERABLE. SPRINGS SQUEAK AND WERE REPLACED. DEFECTIVE WELD IN THE PASSENGER SIDE DOOR RUSTED. VEHICLE EXPERIENCES ROUGH IDLE. DRIVER SIDE TWEETER CRACKING. DRIVER SIDE MUD FLAP LOOSE. PASSENGER KICK PANEL UNEVEN. FUEL GAUGE ERRATIC. *SLC
NHTSA complaint #894399 — an unverified report by a vehicle owner.
STRUCTURE
SMALL ROCKS WERE FOUND IN THE FRONT SPLASH GUARD AFTER HEARING THEM HIT THE UNDERCARRIAGE 4-8 TIMES. ONE DEALER REMOVED THE STONES AND THEY FELL 3 MORE TIMES. WE TOOK THE VEHICHLE TO THE ORIGINAL DEALER AND IT WAS CHECKED AGAIN WITH NO STONES BEING FOUND. THE STONES WERE HAZARDOUS AND THEIR ORIGIN SHOULD BE DETERMINED.
NHTSA complaint #748211 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
VEHICLE WAS TRAVELING APPROXIMATELY 40-45MPH IN A RAIN STORM. CONSUMER HEARD A "WOMP" NOISE, BUT DIDN'T HAVE ENOUGH TIME TO STOP. CONSUMER FOUND OUT IT WAS A CAT THAT WAS HIT. FRONT BUMPER WAS DESTROYED, BUT WAS BEING REPAIRED UNDER WARRANTY. CONSUMER WAS QUESTIONING WHY DAMAGE WAS SO SEVERE FROM HITTING A SMALL ANIMAL. *AK CONSUMER ALSO BACKED SLOWLY INTO MAILBOX POST AND CAUSED $800 DAMAGE BECAUSE OF A SLIGHT CUT THROUGH THE REAR BUMPER. *SLC
NHTSA complaint #891955 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
WHEN RAINING WATER COULD LEAK INSIDE OF VEHICLE THROUGH DRIVER'S SIDE AND WILL MAKE CARPET WET, AND COULD BE CAUSING CONSUMER NOT TO CONTROL PEDALS OR ELECTRICAL PROBLEMS.
NHTSA complaint #885900 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
SRS INDICATES MALFUNCTION. OWNERS MANUAL STATES AIRBAG MAY NOT DEPLOY. POWER DOOR LOCK DRIVER SIDE INOPERABLE, CANNOT LOCK CAR FROM INSIDE. PASS INTERIOR DOOR PANEL LOOSE. NOTIFIED DEALER, SLOW TO RESPOND.
NHTSA complaint #737052 — an unverified report by a vehicle owner.