FaultScore

2011 Honda Cr-V door lock problems

10 of the 648 complaints about the 2011 Honda Cr-V are about the doors, latches and locks — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 136,000 miles.

A

10

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Latches/Locks/Linkages 7 70.0%
Electronic Lock/Latch Actuator 2 20.0%
Latch 1 10.0%

Doors, Latches & Locks across every Honda Cr-V year

1999 10 1.8%
2002 12 2.2%
2003 17 3.1%
2004 14 2.6%
2005 13 2.4%
2007 236 43.2%
2008 201 36.8%
2009 17 3.1%
2010 16 2.9%
2011 10 1.8%

What owners said

Filed with NHTSA, in their own words.

at 230,000 miles Enterprise, AL

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

The contact owns a 2011 Honda CR-V. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side front doors were making an abnormal grinding sound. While depressing the lock button, the noise ceased. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that all four door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 230,000.

NHTSA complaint #11530907 — an unverified report by a vehicle owner.

Wethersfield, CT

LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

Faulty actuator in front passenger door, door remains locked shut and as a result the hatch is also locked shut due to connection between doors. Honda has quoted me $900 to repair including needing to destroy interior panel and pay to replace part due to issue that was recalled in 2007-09 CR-V's. Approximately mileage is 160,000.

NHTSA complaint #11528058 — an unverified report by a vehicle owner.

at 170,000 miles Porterville, CA

LATCHES/LOCKS/LINKAGES

The contact owns a 2011 Honda CR-V. The contact stated that the vehicle failed to lock or unlock while using the key fob from outside the vehicle, or while pushing the unlock button inside the vehicle. The contact also stated that the vehicle would repeatedly lock and unlock independently while driving. The contact attempted to notify the dealer but was unable to reach a representative. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 170,000. The VIN was not available.

NHTSA complaint #11485868 — an unverified report by a vehicle owner.

Melbourne, FL

LATCHES/LOCKS/LINKAGES

The rear driver's side door remains unlocked unless physically locked. Locking with the fob or with buttons in the front of the vehicle does not work. This is dangerous for children as child lock does not function. A child could open the door intentionally or unintentionally and create a serious hazard for themselves as aell as other drivers. It is also dangerous as it allows criminals entry into the vehicle if the driver is not aware that this lock isn't functioning or merely forgets.

NHTSA complaint #11477796 — an unverified report by a vehicle owner.

at 139,000 miles Mineola, NY

LATCHES/LOCKS/LINKAGES

The contact's client owns a 2011 Honda CR-V. The contact stated that while his client was driving at undisclosed speeds, the driver’s side door lock actuator mechanism would independently lock and unlock on all four doors without warning. The contact's client could hear the doors locking and unlocking while driving. The vehicle was taken to the independent mechanic where he determined that the door lock actuator was defective and needed to be replaced. The contact called Millennium Honda (286 N Franklin St, Hempstead, NY 11550) and North Shore Honda (611 Glen Cove Rd, Glen Head, NY 11545) where the contact was informed by both dealers that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 139,000.

NHTSA complaint #11439972 — an unverified report by a vehicle owner.

at 147,000 miles Mansfield, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE AND LOCKING THE DOORS AND WALKING AWAY, THE SECURITY ALARM INADVERTENTLY ACTIVATED. THE CONTACT WAS UNABLE TO LOCK THE VEHICLE WITHOUT THE ALARM BEING ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HONDA OF MANSFIELD WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

NHTSA complaint #11374231 — an unverified report by a vehicle owner.

at 133,000 miles Alexandria, VA

LATCHES/LOCKS/LINKAGES

I HAVE A CRV THAT I PURCHASED NEW IN 2011. DURING THE WARRANTY PERIOD AND SEVERAL YEARS AFTER THAT I HAD ALL THE MAINTENANCE WORK DONE AT THE DEALERSHIP. RECENTLY I HAD TWO DOORS THAT I CANNOT OPEN WITH THE REMOTE OR KEY, THE PASSENGER SIDE REAR DOOR AND THE HATCH BACK DOOR. HONDA WANTS TO CHARGE ME OVER $800 TO SOLVE THE PROBLEM. WHAT IF ALL DOORS LOCK UP AND I CANNOT GET INTO MY CAR; WILL I HAVE TO PAY OVER $3000 TO GET INTO MY CAR? EVEN IF HAD EXTENDED INSURANCE WITH 3RD PARTIES, THIS IS NOT COVERED, I CHECKED. ISN'T THIS ON HONDA?

NHTSA complaint #11328109 — an unverified report by a vehicle owner.

at 77,000 miles Troy, OH

LATCHES/LOCKS/LINKAGES

WIFE HAD PURSE IN THE CAR AND THE DOORS LOCKED ON THEIR OWN. THIS LOCKED HER OUT OF THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES SINCE.

NHTSA complaint #10608807 — an unverified report by a vehicle owner.

at 46,000 miles Rensselaer, NY

LATCHES/LOCKS/LINKAGES

WITHIN THE LAST MONTH, MY 2011 CRV HAS HAD A RECURRING ISSUE WITH THE DOOR LOCK. WHEN I HIT THE UNLOCK BUTTON, THE DRIVER'S DOOR REMAINS LOCKED AND WILL ONLY TURN MANUALLY. LIKEWISE, IT WILL ONLY LOCK MANUALLY. THE OTHER DAY I COULDN'T OPEN MY TRUNK BECAUSE OF THE LOCKING ISSUE. BECAUSE OF THE UNLOCKING, THE SENSORS AFFECTED MY DOME LIGHT AND MY BATTERY DIED AFTER 3 YEARS. I HAVE READ THAT THIS IS A COMMON PROBLEM, BUT NO RECALLS YET. IT DOESN'T MAKE SENSE.

NHTSA complaint #10579514 — an unverified report by a vehicle owner.

at 30,000 miles Downingtown, PA

LATCHES/LOCKS/LINKAGES

DOOR LOCKS:LOCKING MECHANISM UNRELIABLE LOCK AND UNLOCK WHILE DRIVING FAILURE TO LOCK (HAVE REVIEWED MANUAL TO ENSURE ALL IN ORDER, INCLUDING BATTERY IN KEY AND SETTINGS FOR AUTO LOCK AND UN LOCK).

NHTSA complaint #10509918 — an unverified report by a vehicle owner.

Other 2011 Honda Cr-V problems

← Full 2011 Honda Cr-V report