2004 Honda Cr-V door lock problems

LATCHES/LOCKS/LINKAGES

The contact owns a 2004 Honda CR-V. The contact stated that after entering the vehicle, the power lock would not engage on the passenger’s side front door. The contact stated that the failure was intermittent however, had gradually become constant and all the door locks failed to operate as needed. The contact stated that the battery would be drained by the door lock actuators and had to be replaced. Additionally, the contact stated that the liftgate warning light would be illuminated with the liftgate closed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that all the door lock actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 14-083 and 14-084 Door Actuators (Latches, Locks, and Linkages). The failure mileage was approximately 80,000.

NHTSA complaint #11522830 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LOCK, POWER STEERING, AND IGNITION SWITCH MALFUNCTIONED. WOLFCHASE HONDA (2982 N GERMANTOWN PKWY, BARTLETT, TN 38133, (901) 255-3700) STATED THAT THE DOOR LOCKS NEEDED REPLACEMENT, BUT THERE WAS NO GUARANTEE THAT THIS WOULD REMEDY THE FAILURE. IN ADDITION, THE POWER STEERING WAS LEAKING FLUID, BUT THE DEALER DID NOT KNOW IF IT WAS THE STEERING PUMP OR HOSE. THE DEALER STATED THAT THEY WOULD HAVE TO DISASSEMBLE THE POWER STEERING TO DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE POWER STEERING MAY LAST UNTIL MARCH. THE CONTACT ALSO HAD DIFFICULTY PLACING ALL FOUR KEYS IN THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #11171787 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOOR AND TAILGATE DOOR LOCKS WOULD NOT ENGAGE AND THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA complaint #10820437 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, PARKED AND POWERED ON, THE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS LOCKED OUT OF THE VEHICLE. THE FAILURE WAS SPORADIC. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10563850 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER'S SIDE POWER DOOR LOCKS FAILED TO LATCH AND UNLATCH WHEN BEING ACCESSED. IN ADDITION, THE REAR PASSENGER'S SIDE POWER DOOR LOCK WOULD NOT FUNCTION WHEN ENTERING AND EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA complaint #10544281 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE POWER DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY AND WITHOUT HER USING THE KEY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE CURRENT MILEAGE WAS UNKNOWN.

NHTSA complaint #10486097 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

FAULTY DOOR LOCK ACTUATORS IN HONDA CRV. THREE OF MY DOOR LOCK ACTUATORS HAVE FAILED SINCE PURCHASING THE VEHICLE NEW. THE DRIVER SIDE DOOR FAILED WITHIN 5 YRS, THEN THE PASSENGER SIDE DOOR, AND NOW ONE OF THE REAR DOORS. THE CAR IS NOT DRIVEN OFTEN AND HAS UNDER 70,000 MILES ON IT. A FAILURE OF 3 DOORS CAUSES GREAT CONCERN OF QUALITY AND SAFETY.

NHTSA complaint #10452705 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE HOOD SEPARATED FROM THE VEHICLE AND SHATTERED THE WINDSHIELD. A LOCAL MECHANIC DIAGNOSED THAT THE HOOD LATCH NEEDED TO BE REPAIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 47,000. UPDATED 01/03/12*LJ THE CONSUMER STATED THERE WAS A DESIGN FLAW IN THE HOOD PUMP ROD, WHICH MADE THE HOOD NOT LATCH PROPERLY. UPDATED 01/09/12

NHTSA complaint #10436911 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE DOOR LOCKING SYSTEM DOES NOT WORK. FROM THE DRIVER OR PASSENGER SIDE DOOR-LOCK OPEN OR LOCK ANY DOORS IN THE CAR. THE REMOTE DOOR KEYS DO NOT WORK AT ALL. THE DOOR LOCKING MECHANISM SEEMS TO BE COMPLETELY BROKEN. THIS IS THE 2ND HONDA CR-V WHICH I HAVE SEEN THIS FROM. THIS BECOMES A SAFETY HAZARD IF THE DOOR MECHANISM IS NOT WORKING CORRECTLY.

NHTSA complaint #10424280 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

LETTER FROM CONGRESSWOMAN GIFFORDS ON BEHALF OF CONSTITUENT REGARDING PROBLEMS WITH HER HONDA 2004 CRV (ATTACHMENTS NOT IMAGED) *TGW THE CONSUMER EXPERIENCED PROBLEMS WITH THE AIR CONDITION UNIT FREEZING, THE ENGINE BLEW SPARK PLUGS INTO THE CYLINDER HEAD, THE PROPELLER PROTECTION SHAFT WAS INSTALLED INCORRECTLY, THE VEHICLE WOULD ACCELERATE AT TIMES AND THE HOOD RELEASE LATCH FAILED WHILE THE CONSUMER WAS DRIVING.

NHTSA complaint #10368840 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

MY DAUGHTER WAS DRIVING DOWN ROUTE 95 IN PHILADELPHIA WHEN THE HOOD ON HER HONDA CR-V OPENED AND SMASHED THE WINDSHIELD AND ROOF. THIS OCCURRED ON A MONDAY MORNING. SHE HAD JUMPED THE BATTERY ON THE PREVIOUS SATURDAY NIGHT AND CLOSED THE HOOD. SHE DROVE THAT NIGHT WITH NO PROBLEMS AND DROVE ALL DAY SUNDAY WITH NO PROBLEMS.

NHTSA complaint #10209277 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

INCIDENT #2 1. ON JANUARY 7, 2005, ON US HWY. 441, I STOPPED THE CRV TO REFUEL, OPENED THE (REPLACEMENT) HOOD, ADDED OIL, CLOSED THE HOOD AND RESUMED MY TRIP. 2. WITHIN 2-3 MILES AT A SPEED OF 60 MPH, THE CAR HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD COMPLETELY OBSCURING MY VIEW. BECAUSE IT WAS DAYLIGHT AND TRAFFIC WAS LIGHT, I WAS ABLE TO MOVE THE CAR OFF THE HIGHWAY WITHOUT INCIDENT. A POLICE OFFICER STOPPED TO INQUIRE, BUT THERE WAS NO NEED TO FILE A REPORT. 3. UNDRIVABLE, THE CRV WAS TOWED TO A BODY SHOP, WHERE THEY DISCOVERED THAT THE HOOD PROP ROD WAS INSERTED INTO THE HOOD LATCH, PREVENTING THE HOOD FROM LATCHING, THUS CAUSING THE ACCIDENT. DAMAGE TO THE VEHICLE INCLUDED THE HOOD, ROOF AND WINDSHIELD, ALL REPLACED BY THE BODY SHOP AT MY EXPENSE. HERE ARE THE ISSUES: A. THE DESIGN OF THE 2004 CRV HOOD PROP ROD IS DEFECTIVE. IT IS VERY EASY TO MISTAKENLY INSERT IT INTO THE HOOD LATCH, WHICH IS LOCATED LESS THAN AN INCH FROM THE ROD. I TRIED THE SAME MANEUVER ON OUR 2004 HONDA ACCORD, BUT THE PROP ROD IS LOCATED FAR ENOUGH AWAY FROM THE LATCH NOT TO TOUCH IT AT ALL. B. HONDA HAS MADE ITS REPUTATION AS A MANUFACTURER OF SAFE VEHICLES. THAT IS WHY I OWN TWO. HOWEVER, THE HONDA CRV DOES NOT HAVE A WARNING SYSTEM TO INDICATE IF THE HOOD IS UNLATCHED. IN THIS CASE, THOUGH BOTH THE HOOD LATCH AND SAFETY CATCH WERE UNLATCHED, I WAS NOT MADE AWARE OF IT AND WAS PLACED IN A SITUATION THAT JEOPARDIZED MY LIFE. THIS SITUATION COULD EASILY BE REMEDIED BY REDESIGNING THE ROD AND INSTALLING A WARNING LIGHT IN THE DASH SIMILAR TO THOSE INDICATING UNLATCHED TRUNKS AND DOORS.

NHTSA complaint #10110695 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DOOR LOCKS ON 2004 HONDA CRV DO NOT FUNCTION AS MANUAL STATES. WHEN INSERTING KEY INTO DRIVER'S SIDE DOOR, TURNING KEY CLOCKWISE, AND HOLDING, ALL THE DOORS DO NOT UNLOCK AS STATED IN THE MANUAL. INSTEAD, ONLY THE DRIVER DOOR OPENS. SAME PROBLEM EXISTS ON PASSENGER SIDE OF CAR. HONDA CLAIMS MANUAL ENTRY IS A TYPO AND CAR IS DESIGNED TO FUNCTION THAT WAY.

NHTSA complaint #10050941 — an unverified report by a vehicle owner.