2011 Honda Cr-V airbag problems

AIR BAGS

The contact owns a 2011 Honda CR-V. The vehicle was taken to an independent mechanic for routine maintenance, where it was determined there was a front passenger’s air bag issue with the wiring underneath the seat related to DTC: F1-11 and E2-11. No warning lights were illuminated. The contact stated the failure was associated with NTSA Campaign Number: 19V502000 (Air Bags). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted due to a phone issue. The failure mileage was approximately 142,500.

NHTSA complaint #11727470 — an unverified report by a vehicle owner.

AIR BAGS

Side air bag alert: OFF

NHTSA complaint #11586352 — an unverified report by a vehicle owner.

AIR BAGS

My airbag light came on on June 2, 2023. I called Honda to get an appointment, inwhich I did for 6/20/23 for them to diagnose and do a state inspection. On 6/20/23, I was told that I had a FAULTY CABLE REEL. I was told that my car would not pass inspection without me getting this repaired at the cost of $760.99. I got it repaired on 6/21/23 due to the part having to be ordered and received that day.

NHTSA complaint #11528525 — an unverified report by a vehicle owner.

AIR BAGS

My airbag light came on without any incidents accruing.

NHTSA complaint #11527888 — an unverified report by a vehicle owner.

AIR BAGS

Driver side air bag inflator pump is defective resulting into SRS light on occasionally. State inspection failed on vehicle due to the issue. Registered case with Honda but case is not assigned to any case managers despite calling 5 times. It’s been more than 3 weeks and still no answer from Honda. This was safety recall for the same part but entering vehicle VIN number in the safety recall tool shows zero recalls pending on the vehicle. Can you please advise what steps I should take now??)

NHTSA complaint #11483880 — an unverified report by a vehicle owner.

AIR BAGS

I VISITED THE LOCAL DEALERSHIP FOR THE RECALL WORK. THEY DID NOT COMPLETE THE RECALL WORK.

NHTSA complaint #11325373 — an unverified report by a vehicle owner.

AIR BAGS

1. AIR BAGS SHOULD HAVE BEEN CHANGED @ THE SAME TIME! WHEN TAKATA'S DANGEROUS AIRBAGS WERE DISCOVERED THEY BITH SHOULD HAVE BEEN REMOVED & REPLACED IMMEDIATELY! INSTEAD MY FAMILY HAS BEEN @ RISK FOR FAR TOO LONG! I BOUGHT MY HONDA CRV EX-L BRAND NEW! I'VE BEEN DRIVING IN A DEATH TRAP EVER SINCE! WHY WAS HONDA NOT REQUIRED TO CHANGE BOTH AIRBAGS? 2. I'VE READ MULTIPLE COMPLAINTS ON THE AC COMPRESSOR/CLUTCH'S THAT HONDA HAS KNOWN (FOR 10 YEARS) WERE DANGEROUSLY PLACED, CREATE MALFUNCTION OF COSTLY AC SYSTEMS, (CHILDREN DIE IN HOT CARS FAR TOO OFTEN) FROM HEAT STROKES, ETC. AS POSTED ON YOUR WEBSITE! THE AC/COMPRESSORS PICK UP HAZARDOUS MATERIALS/WASTE THAT IS THEN PUSHED THROUGHOUT THE AC UNIT! AIRPORT HONDA HAS HAD KNOWLEDGE BEFORE MY WARRANTY EXPIRED OF THIS PROBLEM IN CRV'S. THEY DID NOT DISCLOSE THIS COSTLY ISSUE, NEGLECTED TO FIX IT, & IT DID MALFUNCTION. I PAID FOR COSTLY REPAIRS, & I PAID HONDA FOR A PLATINUM VEHICLE WARRANTY! I'M CONCERNED THAT NHTSA HAS NOT HELD HONDA RESPONSIBLE FOR THIS STATING IT'S NOT SAFETY ISSUE WHEN IT VERY CLEARLY IS! AS A NURSE & PARENT I PUT MY CHILD IN A CARSEAT WHICH AUTOMATICALLY INCREASES HIS TEMPERATURE. THEN YOU ADD AC ISSUES IN TN RECORD HEAT & HUMIDITY (WHICH ALSO AFFECTS THE AIRBAGS) & IT'S A DEADLY COMBINATION! THIS IS A SERIOUS ISSUE,& IT IS NHTSA'S RESPONSIBILITY TO HOLD HONDA ACCOUNTABLE FOR THEIR CHOICES NOT INFORM THEIR CUSTOMERS & CONTINUE PUTTING THEM IN DANGER. TN IS KNOWN FOR BRUTAL HEAT, HUMIDITY, ASTHMA, & ALLERGENS! THIS IS A PUBLIC SAFETY ISSUE. I HAVE MY PAPERWORK TO LEGITIMIZE MY CLAIM! INVESTIGATE THIS, MAKE HONDA NOTIFY CUSTOMERS! MOST PEOPLE CAN'T AFFORD THESE REPAIRS! WE HAVE HAD 90 DEGREE DAYS THIS OCTOBER, ,& MY CRV IS BLOWING HOT AIR AGAIN! PLEASE CONTACT ME IMMEDIATELY & INVESTIGATE THIS AS A SAFETY ISSUE! OKEASE FORGIBE THE ALL CAPS, BUT THIS IS RIDICULOUS! I EXPECT MORE FROM HONDA & MORE FROM YOU

NHTSA complaint #11270559 — an unverified report by a vehicle owner.

AIR BAGS

2011 HONDA CR-V EXL. CONSUMER WRITES IN REGARD TO VEHICLE AIRBAG FAILING TO DEPLOY CAUSING INJURIES. *AS

NHTSA complaint #11217950 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL-RECEIVED NOTICE OF RECALL AND CALLED TO SCHEDULE AN APPOINTMENT TODAY 11/20/18 AND FIRST AVAILABLE APPOINTMENT WAS 1/22/19.

NHTSA complaint #11152804 — an unverified report by a vehicle owner.

AIR BAGS

APPOINTMENT TO REPAIR MY VEHICLE FOR RECALL AIRBAG INFLATOR.

NHTSA complaint #11151878 — an unverified report by a vehicle owner.

AIR BAGS

I HAD BOTH AIRBAG INFLATORS REPLACED. HOWEVER I RECENTLY RECEIVED A NOTIFICATION FROM DEALER SAYING THE PASSENGER BAG NEEDED DOING. I THOUGHT THIS WAS WEIRD, AND CHECKED THE HONDA RECALL SITE, AND IT SAYS "NOTHING NEEDS REPLACING". HOWEVER, TODAY I DOUBLED CHECK WITH THE DEALER, AND THEY SAID THERE WAS A "BULLETIN" ASSOCIATED WITH A POTENTIAL FAULTY INSTALLATION. I HAVE NO IDEA NOW IF THIS IS DEALER [XXX] OR A LEGIT SAFETY CONCERN. PLEASE MAKE SURE HONDA KNOWS ABOUT THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11142229 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE HONDA (1260 NORTHERN BLVD, MANHASSET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11122781 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: IN JULY 2016 MY WIFE AND I RECEIVED A RECALL NOTICE FOR THE TAKATA AIR BAG ON OUR 2011 HONDA CR-V VEHICLE. THE AIR BAG WAS ALLEGEDLY REPLACED AT THAT TIME, BUT THE AIR BAG WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE THEN (AS I WRITE THIS NOTE IN JUNE 2018). I CAN DOCUMENT SEVERAL ADDITIONAL TIMES SINCE THE ORIGINAL RECALL REPAIR WAS PERFORMED THAT THE AIR BAG LIGHT HAS COME ON, WITH THE HONDA DEALERSHIP GIVING VARIOUS EXPLANATIONS, WHILE NOT SOLVING THE PROBLEM. IF YOU INCLUDE THE ORIGINAL RECALL NOTICE, I HAVE 10 SERVICE REPAIR RECORDS OVER 2 YEARS SHOWING THE SRS LIGHT COMING ON BECAUSE OF A PROBLEM OR DEFECT. MY WIFE DRIVES THE CAR PRIMARILY, TAKING OUR SON TO AND FROM SCHOOL AND OTHER ACTIVITIES. SHE NO LONGER FEELS SAFE DRIVING THIS CAR AND WE NOW DO NOT TRUST THE LOCAL HONDA DEALERSHIP, WHICH HAS PROVIDED OFTEN-CHANGING ANSWERS OR EXPLANATIONS FOR THE AIR BAG WARNING LIGHT ISSUE. WE HOPE YOU CAN HELP US.

NHTSA complaint #11100800 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I AM VERY CONCERNED THAT MY DAUGHTER DRIVES THIS CAR AND THE AIRBAGS, IF DEPLOYED, COULD DISPERSE SHARP METAL POSSIBLY CAUSING FATALITIES. SHE IS IN SEATTLE, WA AT THIS TIME. IS THERE A DEALERSHIP THERE THAT WOULD REPLACE THE AIR BAGS AT NO CHARGE?

NHTSA complaint #11085003 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL , AIR BAG INFLATOR REPLACED AT DEALER. DRIVERS SEAT SLIDING WHEN TAKING OFF OR STOPPING. DEALER DIAGNOSIS SAID FRONT DRIVERS SEAT NEEDS UPPER AND LOWER BUSHINGS. NOTICED THIS PROBLEM CLOSE TO THE END OF FIRST TWO YEARS, ONLY IF HUSBAND DRIVES IT. LATER WITH ALL DRIVERS. PAID $53.32 ON OCT 27 2016 FOR DIAGNOSTICS.

NHTSA complaint #11054802 — an unverified report by a vehicle owner.

AIR BAGS

THE AIR BAG HAS A PROBLEM AND CHECK ENGINE COMES OFF AND ON

NHTSA complaint #11052572 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RIECALL--NOTHING HAS HAPPENED YET! THAT'S THE PROBLEM . I USED TO BE ABLE TO ENJOY MY CAR AND I REALLY LIKED DRIVING IT. NOW, BECAUSE I HAVE RECEIVED THESE RECALL NOTICES FROM THE DEALOR AND OTHER AGENCIES, I HAVE BEEN EXPECTING PREMATURE EXPANSIONS OR A FAILURE OF IT TO EXPAND WHEN NEEDED. THIS HAS CHANGED EVERYTHING FOR ME AND NOW I SEE I'M NOT EVEN ON THE LIST. IF YOU THINK I SHOULD CONSIDER MYSELF LUCKY THEN YOU DON'T UNDERSTAND THE FEELING OF DRIVING A CAR AT ALL. I'VE BEEN STRIPPED OF THAT FUNDAMENTAL EXCITEMENT OF MY NEW (USED) CAR AND NOW I'M EXPOSED EVERYDAY TO THE UNCERTAINTY OF GETTING SAFELY TO MY DESTINATION OR WORSE YET, HURTING SOMEBODY ELSE DUE TO FAULTY EQUIPMENT! WHAT A TRAGEDY THIS HAS BECOME FOR EVERYBODY INVOLVED BUT PLEASE CONSIDER THE EMOTIONAL LOSS I HAVE SUSTAINED NOT COUNTING THE FINANCIAL BURDEN FROM LOSS OF SERVICES I EXPECTED AND PAID FOR IN GOOD FAITH. I DIDN'T PAY 20 THOUSAND DOLLARS TO BECOME A NERVOUS WRECK FROM THE THOUGHTS OF HAVING A WRECK!

NHTSA complaint #11052667 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER (RHINELANDER HONDA, 1737 N STEVENS ST, RHINELANDER, WI 54501) WHERE IT WAS DIAGNOSED WITH CLOCKSPRING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED AND THAT THE FAILURE WAS NOT RELATED TO THE AIR BAG INFLATOR REPLACEMENT. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

NHTSA complaint #11030339 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL DRIVER SIDE AND PASSENGER SIDE FRONT AIR BAGS HAVE BEEN REPLACED. SINCE REPLACEMENT I HAVE NOTICED THAT THE DASH WARNING LIGHTS INDICATE THAT THE BAGS ARE NOT WORKING AND THE SIDE AIR BAGS ALSO ARE NOT WORKING, THESE WARNINGS HAPPEN EVERY TIME I START THE CAR! I RETURNED THE CAR TO THE LOCAL DEALER (THE ONE THAT REPLACED BOTH BAGS) AND PAID AN ADDITIONAL FEE TO HAVE THE VEHICLE CHECKED. AT THAT TIME I ALSO MENTIONED MY COMPLAINT FROM PURCHASE THAT THE IGNITION KEY GETS VERY HOT AND THAT THE AUTO BATTERY MUST BE REPLACED EVERY TWO YEARS! THEIR RESPONSE WAS THAT THEY COULD NOT FIND ANYTHING WRONG OR UNUSUAL! THE AUTO HAD 34849 MILES ON THE ODOMETER AT THE TIME (2/13/17) AND CONTIUES TO DATE!

NHTSA complaint #11010162 — an unverified report by a vehicle owner.

AIR BAGS

"TAKAYA RECALL" I RECENTLY RECEIVED A LETTER FOR MY AUTOMOBILE DEALER ABOUT THE RECALL AND I FEAR DRIVING IT DUE TO THE REPORTED INCIDENTS OF FATALITIES AND NUMEROUS INJURIES!

NHTSA complaint #11010244 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LITHIA HONDA IN GREAT FALLS, MONTANA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10994434 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL.

NHTSA complaint #10978710 — an unverified report by a vehicle owner.