Owners have filed 28 complaints
about the 2010 Honda GL1800 with NHTSA between 2011 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 7 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Honda GL1800. 50 means typical for this
model; 100 means roughly double.
Severity — 100
28.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
28.0%
1,000 – 9,999 miles
1664.0%
10,000 – 24,999 miles
728.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2011peak 2Oct 2023
NHTSA investigations into the 2010 Honda GL1800
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
AQ12001Opened 14 May 2012Closed 13 May 2013UNKNOWN OR OTHER
Southern Honda Powersports
NHTSA opened Audit Query (AQ) 12-001 to determine whether Southern Honda Powersports (Southern Honda) of Chattanooga, Tennessee, had complied with the requirements of the National Traffic and Motor Vehicle Safety Act, as amended, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a motor vehicle or equipment manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards.In turn, a dealer may not sell and deliver a new vehicle subject to a recall unless...
Recalls on the 2010 Honda GL1800
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V045000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2010 and 2012-2016 Honda GL1800 Gold Wing motorcycles. These motorcycles have air bag inflators assembled as part of the air bag module that may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the rider resulting in serious injury or death.
16V347000
AIR BAGS
Honda (American Honda Motor, Inc.) is recalling certain model year 2006-2010 Honda GL1800 (Gold Wing) motorcycles manufactured February 8, 2006, to May 14, 2009 originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2006-2008 Honda GL 1800 (Gold Wing) motorcycles manufactured May 10, 2007, to May 14, 2009 originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Motorcycles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These motorcycles are equipped with an air bag inflator assembled as part of the air bag module, used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the air
Risk: An inflator rupture may result in metal fragments striking the rider resulting in serious injury or death.
15V700000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
American Honda Motor Co., Inc. (Honda) is recalling certain model year 2001-2010 and 2012-2015 GL1800, 2001-2005 GL1800A and 2013-2015 GL1800B motorcycles. The rear brakes of the affected motorcycles may drag after the brakes are released.
Risk: A rear brake that drags may increase the risk of a vehicle crash. Additionally, extended riding with the rear brake dragging could generate enough heat to result in a fire.
11E054000
EQUIPMENT
KURYAKYN IS RECALLING CERTAIN AFTERMARKET PASSENGER FLOORBOARD MOUNTS, PART NUMBER 607005, SOLD AND INSTALLED FOR USE ON 2001-2012 HONDA GL 1800 (GOLDWING) MOTORCYCLES. THIS MOUNT WAS SOLD ON KURYAKYN 'TRANSFORMER' PASSENGER FLOORBOARD SETS, PART NUMBER 7005 FROM SEPTEMBER 15, 2008, TO PRESENT. THE FLOORBOARD MOUNT MAY CRACK AND BREAK FREE FROM THE MOUNTING BOLTS THAT SECURE THE MOUNT TO THE MOTORCYCLE.
Risk: THE PASSENGER FLOORBOARD MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN INJURY OR A CRASH.
11V567000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
HONDA IS RECALLING CERTAIN MODEL YEAR 2001-2010, AND MODEL YEAR 2012 GL1800 GOLDWING MOTORCYCLES. UNDER CERTAIN CONDITIONS, THERE IS A POSSIBILITY THAT THE COMBINED BRAKING SYSTEM'S SECONDARY MASTER CYLINDER MAY CAUSE THE REAR BRAKE TO DRAG.
Risk: UNEXPECTED BRAKING INCREASES THE RISK OF A CRASH, AND RIDING THE MOTORCYCLE WITH THE REAR BRAKE DRAGGING MAY GENERATE ENOUGH HEAT TO CAUSE THE REAR BRAKE TO CATCH FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2018001129,348 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. For the GL1800 model, dealers will replace the airbag module. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 201548810,663 units in Canada
Brakes
On certain motorcycles, the combined brake system's secondary master cylinder may cause the rear brakes to drag. Continued riding with the rear brake engaged/dragging may generate enough heat to cause the rear brake to catch fire. These issues could result in injury and/or property damage. Unexpected braking may also adversely affect vehicle stability, which could result in a crash. Correction: Dealers will replace the secondary master cylinder with one that has a modified check valve. In addition to replacing the secondary master cylinder, dealers will also replace the rear master cylinder and flush the brake fluid. Note: This recall supersedes recall 2014-326. All vehicles having been inspected and/or serviced under the previous recall will require re-inspection and repair.
Recall 20143268,654 units in Canada
Brakes
On certain motorcycles, the combined brake system’s secondary master cylinder may cause the rear brakes to drag. Unexpected braking may adversely affect vehicle stability, which could result in a crash. As well, continued riding with the rear brake engaged/dragging may generate enough heat to cause the rear brake to catch fire. These issues could result in property damage and/or personal injury. Note: This recall is superseded by recall 2015488.
Recall 20114208,654 units in Canada
Brakes
On certain motorcycles, the combined brake system’s secondary master cylinder may cause the rear brakes to drag. Unexpected braking may adversely affect vehicle stability, which could result in a crash. As well, continued riding with the rear brake engaged/dragging may generate enough heat to cause the rear brake to catch fire. These issues could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the secondary master cylinder with an updated version.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 15,000 milesEasley, SCCrash1 injured
SERVICE BRAKES
SLOWING DOWN TO MAKE A LEFT TURN, REAR BRAKE WAS APPLIED LIGHTLY. REAR BRAKE LOCKED UP, SLIDING REAR TIRE , CAUSING WRECK. I WAS TAKEN TO HOSPITAL, WHERE I WAS DIAGNOSED WITH MULTIPLE BROKEN BONES (RIBS, SHOULDER, LEFT ANKLE, OTHERS). TWO WEEKS IN GREENVILLE HOSPITAL SYSTEM, REHAB, TWO MONTHS IN WHEELCHAIR. ONE YEAR LATER, I RECEIVED LETTER FROM HONDA TELLING ME THE REAR BRAKE WAS DEFECTIVE, AND COULD CAUSE AN ACCIDENT. TOO LATE FOR ME, I HAD ALREADY HAD MY ACCIDENT, AND LATER SOLD THE MOTORCYCLE.
NHTSA complaint #10653133 — an unverified report by a vehicle owner.
at 1,000 milesMiami, FLCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2010 HONDA GOLDWING MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE CONTACT SUFFERED AN AMPUTATION OF THE LEFT LEG THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10638435 — an unverified report by a vehicle owner.
at 5,000 milesWesley Chapel, FLCrash1 injured
VEHICLE SPEED CONTROL
I HAD DRIVEN A COUPLE MILES, CAME TO A RED TRAFFIC LIGHT AND STOPPED. I RETURNED THE MOTORCYCLE TO NEUTRAL AND WAITED FOR THE LIGHT TO CHANGE. WHEN THE LIGHT CHANGED, I SHIFTED INTO FIRST GEAR, WENT TO TAKE OFF, THROTTLED AND EASED OUT ON THE CLUTCH. THE BIKE DID NOT RESPOND AS I LET OUT ON THE CLUTCH. AT THIS POINT THE MOTORCYCLE TYPICALLY IS ALREADY ACCELERATING AND IT WAS NOT. WITHIN A SECOND IT TOOK OFF AS IF SOMETHING SUDDENLY RELEASED AND ROSE INTO A WHEELIE. THE BIKE THEN LANDED 3 TIMES ON TOP OF ME AND DRAGGED ME THROUGH THE INTERSECTION BEFORE STOPPING JUST PAST THE MIDDLE OF THE INTERSECTION. THERE WERE WITNESSES TO THIS ACCIDENT AS WELL. I SUSTAINED INJURIES FROM THIS AND THE BIKE DID AS WELL. I REQUIRED MAJOR KNEE SURGERY AND I AM STILL RECOVERING. THE BIKE IS IN THE SHOP STILL WAITING FOR PARTS. THE RECALL FOR THE REAR BRAKE WAS ANNOUNCED LESS THAN A MONTH AFTER MY ACCIDENT. I HAVE TALKED REPEATEDLY TO THE REPRESENTATIVES AT THE HONDA DEALERSHIP THAT IS HANDLING THE REPAIRS ASKING FOR THEM TO CHECK ON IT FOR THE RECALL SINCE I HAVE NO EXPLANATION FOR WHAT OCCURRED TO ME. THEY ARE ELUDING THAT ITS NOT LIKELY TO BE THE ISSUE BUT HAVE NO OTHER EXPLANATION TO OFFER.
NHTSA complaint #10449506 — an unverified report by a vehicle owner.
at 5,000 milesWesley Chapel, FLCrash1 injured
SERVICE BRAKES, HYDRAULIC
I HAD DRIVEN A COUPLE MILES, CAME TO A RED TRAFFIC LIGHT AND STOPPED. I RETURNED THE MOTORCYCLE TO NEUTRAL AND WAITED FOR THE LIGHT TO CHANGE. WHEN THE LIGHT CHANGED, I SHIFTED INTO FIRST GEAR, WENT TO TAKE OFF, THROTTLED AND EASED OUT ON THE CLUTCH. THE BIKE DID NOT RESPOND AS I LET OUT ON THE CLUTCH. AT THIS POINT THE MOTORCYCLE TYPICALLY IS ALREADY ACCELERATING AND IT WAS NOT. WITHIN A SECOND IT TOOK OFF AS IF SOMETHING SUDDENLY RELEASED AND ROSE INTO A WHEELIE. THE BIKE THEN LANDED 3 TIMES ON TOP OF ME AND DRAGGED ME THROUGH THE INTERSECTION BEFORE STOPPING JUST PAST THE MIDDLE OF THE INTERSECTION. THERE WERE WITNESSES TO THIS ACCIDENT AS WELL. I SUSTAINED INJURIES FROM THIS AND THE BIKE DID AS WELL. I REQUIRED MAJOR KNEE SURGERY AND I AM STILL RECOVERING. THE BIKE IS IN THE SHOP STILL WAITING FOR PARTS. THE RECALL FOR THE REAR BRAKE WAS ANNOUNCED LESS THAN A MONTH AFTER MY ACCIDENT. I HAVE TALKED REPEATEDLY TO THE REPRESENTATIVES AT THE HONDA DEALERSHIP THAT IS HANDLING THE REPAIRS ASKING FOR THEM TO CHECK ON IT FOR THE RECALL SINCE I HAVE NO EXPLANATION FOR WHAT OCCURRED TO ME. THEY ARE ELUDING THAT ITS NOT LIKELY TO BE THE ISSUE BUT HAVE NO OTHER EXPLANATION TO OFFER.
NHTSA complaint #10449506 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lakeland, FL
ENGINE
Many Honda Goldwings are known to have what owners call a stumble in engine performance which happens as the engine temperature is warming up. This does not happen when the engine is still cold, or once the engine reaches normal operating temperature. This stumble becomes a safety problem when operating the vehicle at slow engine speed and making a turn. On a motorcycle the operator depends on engine response to help control the vehicle. If the engine stumbles while making a turn it increases the chance of the operator losing their balance and the bike and operator being in an accident. I have not taken my motorcycle to a dealer to have it examined. This is a well known fault in many, if not most GL1800's produced between the years 2005 and 2010 and possibly other year models as well. Dealers always respond with, Mother Honda won't do anything to correct this. This is normal and not a defect. As far as approximate date of this incident I will list today's date because this is a problem everytime I ride and the conditions to produce the stumble are met. Two aftermarket manufactures have solutions that partially work to eliminate this situation. Guhl Motors in Ephrata Pa and Electrical Connections in Knoxville Tn. However, it's not the owners responsibility to fix safety issues that Honda has created. Just for my personal information can you please inform me as to how many complaints you have received about this situation and what Honda says about fixing it?
NHTSA complaint #11549329 — an unverified report by a vehicle owner.
Lakeland, FL
FUEL/PROPULSION SYSTEM
Many Honda Goldwings are known to have what owners call a stumble in engine performance which happens as the engine temperature is warming up. This does not happen when the engine is still cold, or once the engine reaches normal operating temperature. This stumble becomes a safety problem when operating the vehicle at slow engine speed and making a turn. On a motorcycle the operator depends on engine response to help control the vehicle. If the engine stumbles while making a turn it increases the chance of the operator losing their balance and the bike and operator being in an accident. I have not taken my motorcycle to a dealer to have it examined. This is a well known fault in many, if not most GL1800's produced between the years 2005 and 2010 and possibly other year models as well. Dealers always respond with, Mother Honda won't do anything to correct this. This is normal and not a defect. As far as approximate date of this incident I will list today's date because this is a problem everytime I ride and the conditions to produce the stumble are met. Two aftermarket manufactures have solutions that partially work to eliminate this situation. Guhl Motors in Ephrata Pa and Electrical Connections in Knoxville Tn. However, it's not the owners responsibility to fix safety issues that Honda has created. Just for my personal information can you please inform me as to how many complaints you have received about this situation and what Honda says about fixing it?
NHTSA complaint #11549329 — an unverified report by a vehicle owner.
Gun Barrel City, TX
TIRES:TREAD/BELT
Avon Cobra Chrome motorcycle tire 130/70R18. While driving on a California highway at 70 mph, I experienced a noticeable vibration in my handlebars. Thinking I may have a tire anomaly, I reduced speed and looked for a roadside area where I could stop the motorcycle and inspect the wheels and tires for damage. It took considerable effort to maintain control of the motorcycle as the front end felt as though it would “slide out” to one side or the other. After inspecting the front tire I observed a noticeable “bulb” or “blister” on the tread cap approximately 10” long. This blister was very hot in contrast to the remaining lukewarm tire. After the tire cooled, I could press my thumb against the blister, now receding, and feel the tread cap had separated from the inner core of the tire by approximately 1/2”. Because of the remote location where this tire failure occurred, I had no other choice but to ride the motorcycle 22 miles back to the last town I had passed, Wilets California, at 10-15 mph. In Wilets I was able to locate a motel and performed a tire swap the next day. This Avon tire failure occurred without warning. This same tire in a different size is now the subject of a recall for basically the same thing I experienced. I propose the aforementioned tire recall be expanded to include all Avon Cobra Chrome motorcycle tires regardless of size. Note: I also replaced the Avon Cobra Chrome on the rear of the motorcycle at the same time because we felt that it too could fail without warning.
NHTSA complaint #11471289 — an unverified report by a vehicle owner.
at 13,000 milesWashington, DC
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HONDA GOLDWING. THE CONTACT STATED THAT THE REAR BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO ATLANTIC CYCLE & POWER DEALER (4580 CRAIN HWY, WHITE PLAINS, MD 20695, (301) 392-1770) WHERE IT WAS DIAGNOSED THAT THE REAR MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11143673 — an unverified report by a vehicle owner.
at 12,000 milesDeerfield, IL
SERVICE BRAKES
AT 35 TO 40 MILES PER HOUR, I COULD NOT ACCELERATE TO 45. ENGINE SOUNDED STRAINED AND I SMELLED BURNING SMELL. MY HAND BRAKE BECAME LOCKED OPEN WITHOUT ANY ABILITY TO PRESS DOWN ON THE BRAKES. I HAD TO PULL OVER AND WAS STRANDED IN LEFT TURN LANE. I KNEW FROM PREVIOUS RE-CALL NOTICE THAT THE BRAKES CAN LOCK, BUT MY BIKE HAD THE RE-CALL FIXED WHERE THE MASTER CYLINDER WAS REPLACED, IT STILL FAILED. MY BIKE WAS TOWED IN TODAY TO THE DEALERSHIP AND I WILL NOT HEAR UNTIL THEY LOOK AT IT. I KNOW IT WAS THE BRAKES THOUGH AND I AM REALLY UPSET THAT THE RE-CALL FIX MAY NOT BE A FIX AT ALL. I WAS ON THE ROAD GOING STRAIGHT IN MOTION WHEN THIS HAPPENED.
NHTSA complaint #10894909 — an unverified report by a vehicle owner.
at 13,500 milesTyler, TX
POWER TRAIN
THREE MONTHS AGO I BOUGHT A 2010 GOLDWING WITH ONLY 11,000 MILES ON IT. RODE IT FOR A MONTH AND THE TRANSMMISON GOING INTO 5TH GEAR IS SLIPPING. TAKING IT TO HONDA AND THEY HAVE DETERMINED THE TRANSMISSION NEEDS TO BE REPLACED. THEY HAVE AGREED TO PAY FOR THE PARTS. WHICH THE LABOR IS CRAZY AND COST MORE THAN THE PARTS. WHICH I'M VERY GRATEFUL THAT THEY HAVE DONE THAT. BUT IT APPEARS THAT THIS IS A KNOW DEFECT WHY HAS THERE NOT BEEN A RECALL ON THE TRANSMISSION? IT WOULD BE NICE TO KNOW THESE DEFECTS BEFORE NOT AFTER HAVING TO DISH OUT A LOT OF OF MONEY ON A PRETTY MUCH NEW GOLDWING. IF THEY COULD AT LEAST HONOR A PART OF THE LABOR COST IT WOULD HELP. I HAVE READ A LOT ON THE INTERNET AND IT APPEARS TO BE A ON GOING PROBLEM. WOULD BE NICE IF GOLDWING WOULD TAKE CARE OF THE ISSUE AND OFFER TO FIX THE ISSUE INSTEAD OF COSTING THEIR LOYAL COSTUMES LOTS OF MONEY. I'M A LADY RIDER AND RIDE ALONE A LOT. DO NOT NEED TO GET STRANDED OUT ON THE HIGHTWAY ON A BROKEN GOLDWING. IF THERE IS A ISSUE WITH THIS PLEASE LET US GOLDWING RIDERS KNOW. LOTS OF MY FRIENDS RIDE GOLDWING A AND NOW WE ARE A LITTLE CONCERNED OF WHAT GOLDWING IS NOT TELLING US ABOUT THEIR PRODUCT. IS THERE A RECALL WE HAVEN'T HEARD ABOUT? MY GOLDWING CLUTCH STARTED MAKING A RATTLING SOUND IN THE CLUTCH WHEN OUT OF GEAR. THEN WHEN PUT IN GEAR IT STOPPED. THEN WHEN GOING DOWN THE ROAD IT SLIPS OUT OF 5TH GEAR. WHEN PUT BACK IN GEAR IT TRIES TO SLIP BACK OUT. THIS IS A KNOW PROBLEM WHY HAS GOLDWING NOT MADE IT AWARE TO THE PUBLIC.
NHTSA complaint #10851545 — an unverified report by a vehicle owner.
at 9,000 milesPinson, AL
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HONDA GOLD WING. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS INDEPENDENTLY, WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT TRANSMISSION HAD BENT SHIFTER FORK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
NHTSA complaint #10839912 — an unverified report by a vehicle owner.
at 8,200 milesYuba City, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HONDA GOLDWING. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT APPLIED THE FRONT AND REAR BRAKES, BUT THE REAR BRAKES FAILED AND THE MOTORCYCLE SKIDDED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE MOTORCYCLE. THE DEALER WAS CONTACTED AND GAVE INSTRUCTIONS TO REPAIR THE BRAKE CYLINDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,200.
NHTSA complaint #10734626 — an unverified report by a vehicle owner.
at 1,250 milesSAN Deigo, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HONDA GOLDWING MOTORCYCLE. THE CONTACT STATED THAT THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER, THE BRAKE ROTOR AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,250.
NHTSA complaint #10714004 — an unverified report by a vehicle owner.
at 15,000 milesEasley, SCCrash1 injured
SERVICE BRAKES
SLOWING DOWN TO MAKE A LEFT TURN, REAR BRAKE WAS APPLIED LIGHTLY. REAR BRAKE LOCKED UP, SLIDING REAR TIRE , CAUSING WRECK. I WAS TAKEN TO HOSPITAL, WHERE I WAS DIAGNOSED WITH MULTIPLE BROKEN BONES (RIBS, SHOULDER, LEFT ANKLE, OTHERS). TWO WEEKS IN GREENVILLE HOSPITAL SYSTEM, REHAB, TWO MONTHS IN WHEELCHAIR. ONE YEAR LATER, I RECEIVED LETTER FROM HONDA TELLING ME THE REAR BRAKE WAS DEFECTIVE, AND COULD CAUSE AN ACCIDENT. TOO LATE FOR ME, I HAD ALREADY HAD MY ACCIDENT, AND LATER SOLD THE MOTORCYCLE.
NHTSA complaint #10653133 — an unverified report by a vehicle owner.
at 1,000 milesMiami, FLCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2010 HONDA GOLDWING MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE CONTACT SUFFERED AN AMPUTATION OF THE LEFT LEG THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10638435 — an unverified report by a vehicle owner.
at 2,200 milesJackson, WI
STEERING
HANDLE BARS WILL START TO SHAKE AND WOBBLE. THIS CAN HAPPEN WHEN GOING INTO A TURN OR JUST GOING DOWN THE ROAD. IT WILL STOP AFTER THE TURN OR I JUST PUT A TIGHTER GRIP ON THE HANDLE BARS. IT CAN FEEL LIKE THE MOTORCYCLE IS GOING OUT OF CONTROL. I HAVE TAKEN THE MOTORCYCLE TO TWO DIFFERENT DEALERS AND WAS TOLD THIS IS A COMMON PROBLEM THAT HONDA WILL NOT FIX.
NHTSA complaint #10610589 — an unverified report by a vehicle owner.
at 1,500 milesLAS Cruces, NM
ELECTRICAL SYSTEM
WITHIN THE FIRST MONTHS OF RIDING, I BEGAN HAVING PROBLEMS WITH THE MULTI FUNCTIONING DISPLAY (MFD) THE DISPLAY GOES BLANK AT START UP AND AT TRAVELING SPEEDS. LOSING ALL DATA OF MILEAGE, GPS DIRECTIONS, RADIO FUNCTION. I HAVE REPORTED THE PROBLEMS SEVERAL TIMES, TO THE SERVICE MANAGER. THEY HELD ONTO MY BIKE FOR SEVERAL DAYS, NOTHING WAS DONE, AND THE PROBLEMS PERSISTED. I WAS TOLD, 'WE LOOKED AT YOUR BIKE AND WE CANNOT DUPLICATE THE PROBLEM.' I CONTINUED MY COMPLAINTS ABOUT THE PROBLEMS WITH MY MULTI FUNCTIONING DISPLAY. I CALLED HONDA CUSTOMER SERVICE, WITH NO RESULTS. THIS PROBLEMS HAPPENS SINCE NEW AND I LEARNED THAT SEVERAL OTHER OWNERS HAVE THE SAME PROBLEMS. WHAT WAS MOST HORRIFIC, IN JUNE OF 2013, I ATTEMPTED TO PURCHASE AN EXTENDED WARRANTY. I WAS INFORMED THAT MY BIKE'S WARRANTY EXPIRED IN MAY OF 2013. ALTHOUGH I PURCHASED MY BIKE IN AUGUST 2010, THE MANUFACTURER'S WARRANTY EXPIRED MAY OF 2013; A FULL THREE MONTHS BEFORE THE ORIGINAL DATE OF MY PURCHASE. NOW I MUST PAY $2,500 TO FIX THIS PROBLEM.
NHTSA complaint #10599032 — an unverified report by a vehicle owner.
at 8,032 milesOklahoma City, OK
SERVICE BRAKES
SAFETY ISSUE AND NEEDS IMMEDIATE ATTENTION I TOOK MY BIKE IN TO HAVE A FRONT TIRE PUT ON AND FOUND OUT THE FRONT BRAKE PADS WERE WORN OUT [PREMATURELY] THERE WAS A RECALL DONE ON THE SECONDARY MASTER CYLINDER AND SUPPOSEDLY CHECKED GOOD PREVIOUSLY. I THINK THE RECALLED ITEM IS BAD AND HAS BEEN BAD CAUSING THE BRAKES TO WEAR OUT. HONDA CORPORATION CUSTOMER SERVICE IS SAYING THAT THE BIKE IS OUT OF WARRANTY EVEN THOUGH IT IS JUST A FEW DAYS OUT THEY WILL NOT DO ANYTHING FOR ME AND THE BIKE WAS MODIFIED SO THEY ARE WASHING THEIR HANDS OF THE PROBLEM. I HAD THEM PUT NEW BRAKES ON AT THE DEALER AND FLUSH THE ENTIRE BRAKE SYSTEM. IT TOOK THEM A WEEK TO FIX IT 11/09/13 THE JOB WAS DONE NOW 12/02/13 THE BRAKES LOCKED UP HAD A HOT BURNING SMELL AND THE BRAKE TEMPERATURE OF THE REAR BRAKES WERE AT 330 DEGREES WHEN I LEFT IT AT THE DEALERSHIP. THE DEALERSHIP HAS DONE EVERYTHING THEY COULD FOR ME. SO MY COMPLAINT IS WITH HONDA CORPORATE. HONDA CORPORATE RESPONSES WERE 1. THE CUSTOMER RIDES WITH HIS FOOT ON THE BRAKE 2. THE BIKE IS OUT OF WARRANTY 3. THE BIKE WAS MODIFIED 4. THE DECISION HAS BEEN MADE BY HONDA THAT THEY WILL DO NOTHING FOR CUSTOMER SATISFACTION. I BELIEVE THE BRAKES WEARING OUT PREMATURELY AND NOW THE BRAKES BEING LOCKED UP ARE ALL A RESULT OF THE FAILED PART THAT IS A KNOWN DEFECT AND HONDA IS REFUSING TO REPAIR THE PARTS THAT ARE WEARING OUT EARLY OR DO ANYTHING FOR CUSTOMER SATISFACTION. THIS NEED TO BE LOOKED INTO AND HONDA NEEDS TO BE HELD RESPONSIBLE. IF THIS IS THE WAY THEY TREAT CUSTOMERS I DON'T NEED TO BE ONE OF THEIR CUSTOMERS. I HOPE SOMEBODY CAN CONTACT HONDA CORPORATE AND HAVE THEM RESOLVE THEIR PROBLEM. THEY ARE PLAYING WITH MY LIFE THIS IS A VERY SERIOUS ISSUE WITH BRAKES AND IS A KNOWN PROBLEM, WHICH COULD RESULT IN AN ACCIDENT OR DEATH. I THINK HONDA NEEDS TO TAKE THIS INTO CONSIDERATION. THIS IS A SAFETY ISSUE AND NEEDS IMMEDIATE ATTENTION.
NHTSA complaint #10554631 — an unverified report by a vehicle owner.
at 5,000 milesWashington, DC
SUSPENSION
TL* THE CONTACTS OWNS A 2010 HONDA GOLDWING MOTORCYCLE WITH 5,000 MILES. THE CONTACT STATED WHILE RIDING AT VARIOUS SPEEDS HE HEARD A STRANGE NOISE ON THE RIGHT SIDE OF THE VEHICLE. A DIAGNOSTIC TEST WAS PERFORMED SEVERAL TIMES BY THE DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE SWAY BAR NEEDED TO BE GREASED.
NHTSA complaint #10550497 — an unverified report by a vehicle owner.
at 5,000 milesWashington, DC
STRUCTURE:BODY
TL* THE CONTACTS OWNS A 2010 HONDA GOLDWING MOTORCYCLE WITH 5,000 MILES. THE CONTACT STATED WHILE RIDING AT VARIOUS SPEEDS HE HEARD A STRANGE NOISE ON THE RIGHT SIDE OF THE VEHICLE. A DIAGNOSTIC TEST WAS PERFORMED SEVERAL TIMES BY THE DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE SWAY BAR NEEDED TO BE GREASED.
NHTSA complaint #10550497 — an unverified report by a vehicle owner.
at 11,760 milesNEW York City, NY
SERVICE BRAKES
AT THE GAS STATION THE BRAKES BLOCKED . THE MANUFACTURER HONDA ISSUED A RECALL IN 2012 . I TOOK THE MOTORCYCLE TO THE DEALER AFTER CHECKING IT I WAS TOLD THE PROBLEM WAS FIXED . BETWEEN THE RECALL AND THE PROBLEM THE MOTORCYCLE WAS REVISED TWICE FOR 8000 AND 12000 MILES. DURING THESE REVISIONS THE BRAKES SHOULD HAVE BEEN CHECKED , THEY WERE NOT . IMAGINE WHAT HAPPENS IF I AM ON THE ROAD AT 55 MILES AN HOUR AND THE BRAKES BLOCK WHAT DO YOU SUGGEST ME TO DO SINCE THE MANUFACTURER , HONDA AND THE DEALER ARE NOT VERY HELPFUL . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10550312 — an unverified report by a vehicle owner.
at 8,191 milesSAN Antonio, TX
STEERING
THE CYCLE HAS A FRONT END WOBBLE AT SPEEDS BETWEEN 35-45. IT REQUIRES THAT BOTH HANDS ARE KEPT ON THE HANDLEBARS TO AVOID A CRASH. IF I LET GO WITH ONE HAND THE WOBBLE INCREASES. I THINK THE WOBBLE INCREASES THE WEAR ON THE FRONT TIRE AND CAN ALSO CONTRIBUTE TO DAMAGE OF OTHER ITEMS. IT IS ALWAYS UNCOMFORTABLE ESPECIALLY GOING AROUND CORNERS WHERE I HAVE TO FIGHT THE WOBBLE WITH BOTH HANDS. THE FRONT TIRE WAS CHANGED AND THE STEERING BEARINGS CHECKED FOR TIGHTNESS. ALL AT MY COST AND THE CYCLE STILL WOBBLES.
NHTSA complaint #10481303 — an unverified report by a vehicle owner.
at 20,259 milesAlton, IL
SERVICE BRAKES
WHEN I APPLIED REAR BRAKE, I COULD FEEL A RAPID VIBRATION IN THE BRAKE PEDAL. IT VIBRATED THE ENTIRE BIKE. THE FAIRING RATTLED FROM THE VIBRATION. THIS DID NOT HAPPEN ON MY 2008 GOLDWING AND IT DID NOT HAPPEN ON THE 2010 GOLDWING UNTIL AFTER THEY DID THE RECALL ON THE BRAKES. AFTER THE RECALL IT STARTED DOING IT. I DID NOT HAVE THIS PROBLEM FOR THE FIRST 19,000 MILES. THE FACTORY REP SAID THAT IT WAS ENGINEERED THAT WAY AND IT WAS SUPPOSE TO DO IT BUT HAD NO ANSWER WHY IT DIDN'T DO IT BEFORE. SOMEONE SAID THEY SPOKE TO A HONDA SERVICE REP AND HE TOLD THEM THAT HONDA IS WELL AWARE OF THE PROBLEM BUT HAS NO INTENTION OF DOING ANYTHING ABOUT IT. I TOOK MY BIKE TO TWO DIFFERENT HONDA SERVICE DEPARTMENTS. BOTH SERVICE MANAGERS AGREED THAT THERE IS SOMETHING WRONG. THE HONDA REP DENIES THERE IS ANYTHING WRONG BUT EVERYONE KNOWS THERE IS A PROBLEM. IF BRAKES FAIL AND SOMEONE IS KILLED, I HOPE HONDA IS SUED OUT OF BUSINESS BECAUSE THEY KNOW THERE IS A PROBLEM.
NHTSA complaint #10471197 — an unverified report by a vehicle owner.
at 4,000 milesJacksonville, FL
STEERING: STEERING WHEEL/HANDLE BAR
THE MOTORCYCLE HANDLEBARS SHOOK VIOLENTLY UPON DECELERATION FROM ABOUT 40 MPH DOWN. AFTER CHECK WITH HONDA THEY ADVISED IT COULD BE A TIRE PROBLEM. THEY ACTED AS THEY HAVE NEVER HEARD OF THIS PROBLEM. A CHECK WITH OTHERS WHO OWN GL1800'S STATE THIS IS A WELL KNOWN AND WELL DOCUMENTED PROBLEM WITH THE GL1800 CALLED A DECELERATION WOBBLE. HONDA HAS NO FIX FOR IT AND WILL NOT ACKNOWLEDGE THE PROBLEM. I FEEL THE NHTSA NEEDS TO LOOK INTO THIS PROBLEM IMMEDIATELY AND HAVE HONDA FIX THIS ISSUE BEFORE SOME IS KILLED. I CHECKED WITH SEVERAL FORUMS ONLINE AND EVERYONE KNOWS OF THIS PROBLEM KNOWN AS A SLOW SPEED OR DECELERATION WOBBLE. APPARENTLY THIS IS A PROBLEM THAT SPANS SEVERAL YEARS OF PRODUCTION. WHY WILL THE GOVT NOT MAKE HONDA FIX THE PROBLEM?
NHTSA complaint #10458538 — an unverified report by a vehicle owner.
at 4,000 milesJacksonville, FL
TIRES
THE MOTORCYCLE HANDLEBARS SHOOK VIOLENTLY UPON DECELERATION FROM ABOUT 40 MPH DOWN. AFTER CHECK WITH HONDA THEY ADVISED IT COULD BE A TIRE PROBLEM. THEY ACTED AS THEY HAVE NEVER HEARD OF THIS PROBLEM. A CHECK WITH OTHERS WHO OWN GL1800'S STATE THIS IS A WELL KNOWN AND WELL DOCUMENTED PROBLEM WITH THE GL1800 CALLED A DECELERATION WOBBLE. HONDA HAS NO FIX FOR IT AND WILL NOT ACKNOWLEDGE THE PROBLEM. I FEEL THE NHTSA NEEDS TO LOOK INTO THIS PROBLEM IMMEDIATELY AND HAVE HONDA FIX THIS ISSUE BEFORE SOME IS KILLED. I CHECKED WITH SEVERAL FORUMS ONLINE AND EVERYONE KNOWS OF THIS PROBLEM KNOWN AS A SLOW SPEED OR DECELERATION WOBBLE. APPARENTLY THIS IS A PROBLEM THAT SPANS SEVERAL YEARS OF PRODUCTION. WHY WILL THE GOVT NOT MAKE HONDA FIX THE PROBLEM?
NHTSA complaint #10458538 — an unverified report by a vehicle owner.
at 16,050 milesAnacoco, LA
SERVICE BRAKES, AIR
MOTORCYCLE WAS DRIVEN TO THE LOCAL DEALER FOR RECALL INSPECTION FOR THE REAR BRAKE CYLINDER. DEALER PERFORMED INSPECTION AND INFORMED ME THAT THE MOTORCYCLE PASSED INSPECTION AND COULD BE PICKED UP. APPROXIMATELY 1 MILE AFTER DEPARTING THE DEALERSHIP THE MOTORCYCLE BEGAN FEELING SLUGGISH AND I PULLED TO THE SIDE OF THE ROAD. WHEN THE BRAKES WERE APPLIED THEY WERE EXTREMELY GRABBY AND UPON STOPPING I NOTICED A STRONG BRAKE ODOR. AFTER PULLING TO THE SIDE OF THE ROAD I INSPECTED THE MOTORCYCLE AND FOUND THE REAR BRAKE DISC VERY HOT WITH A BURNT BRAKE ODOR ALONG WITH VISIBLE SCUFFING TO THE BRAKE DISC. I RETURNED THE BIKE TO THE DEALERSHIP AND WAS INFORMED THAT THEY COULD FIND NO CAUSE FOR THE PROBLEM. I CONTACTED AMERICAN HONDA AND REPORTED THE ISSUE AND WAS TOLD THEY WOULD LOOK INTO THE ISSUE. THE BIKE HAS BEEN AT THE DEALERSHIP FOR TWO WEEKS AND THERE HAS BEEN NO ACTION REGARDING THE REPORTED PROBLEM.
NHTSA complaint #10455819 — an unverified report by a vehicle owner.
at 5,000 milesCorcoran, MN
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HONDA GOLDWING. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED OUT OF GEAR AND THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE. THE VEHICLE SHIFTED BACK INTO THE CORRECT GEAR AFTER A FEW SECONDS. THE DEALER WAS NOT NOTIFIED AND THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,400. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10451896 — an unverified report by a vehicle owner.
at 4,092 milesPort Saint Lucie, FL
POWER TRAIN
WHILE TRAVELING AT 70 MPH ON I-95 NORTHBOUND JUST NORTH OF EXIT 121 IN 5TH GEAR, I EXPERIENCED AN UNEXPECTED AND ALARMING ENGINE RPM CHANGE, CAUSING ME TO DIVERT MY ATTENTION FROM THE ROADWAY AHEAD TO MY INSTRUMENT PANEL IN AN EFFORT TO DETERMINE WHAT HAD OCCURRED. FORTUNATELY, I HAVE AN AFTERMARKET GEAR INDICATOR THAT SHOWED THE MOTORCYCLE TO NOW BE IN 4TH GEAR. REGAINING MY COMPOSURE, I SHIFTED BACK INTO 5TH GEAR AND RESUMED LOOKING UP TO THE ROADWAY TO CONTINUE MY TRIP.
NHTSA complaint #10450035 — an unverified report by a vehicle owner.
at 5,000 milesWesley Chapel, FLCrash1 injured
VEHICLE SPEED CONTROL
I HAD DRIVEN A COUPLE MILES, CAME TO A RED TRAFFIC LIGHT AND STOPPED. I RETURNED THE MOTORCYCLE TO NEUTRAL AND WAITED FOR THE LIGHT TO CHANGE. WHEN THE LIGHT CHANGED, I SHIFTED INTO FIRST GEAR, WENT TO TAKE OFF, THROTTLED AND EASED OUT ON THE CLUTCH. THE BIKE DID NOT RESPOND AS I LET OUT ON THE CLUTCH. AT THIS POINT THE MOTORCYCLE TYPICALLY IS ALREADY ACCELERATING AND IT WAS NOT. WITHIN A SECOND IT TOOK OFF AS IF SOMETHING SUDDENLY RELEASED AND ROSE INTO A WHEELIE. THE BIKE THEN LANDED 3 TIMES ON TOP OF ME AND DRAGGED ME THROUGH THE INTERSECTION BEFORE STOPPING JUST PAST THE MIDDLE OF THE INTERSECTION. THERE WERE WITNESSES TO THIS ACCIDENT AS WELL. I SUSTAINED INJURIES FROM THIS AND THE BIKE DID AS WELL. I REQUIRED MAJOR KNEE SURGERY AND I AM STILL RECOVERING. THE BIKE IS IN THE SHOP STILL WAITING FOR PARTS. THE RECALL FOR THE REAR BRAKE WAS ANNOUNCED LESS THAN A MONTH AFTER MY ACCIDENT. I HAVE TALKED REPEATEDLY TO THE REPRESENTATIVES AT THE HONDA DEALERSHIP THAT IS HANDLING THE REPAIRS ASKING FOR THEM TO CHECK ON IT FOR THE RECALL SINCE I HAVE NO EXPLANATION FOR WHAT OCCURRED TO ME. THEY ARE ELUDING THAT ITS NOT LIKELY TO BE THE ISSUE BUT HAVE NO OTHER EXPLANATION TO OFFER.
NHTSA complaint #10449506 — an unverified report by a vehicle owner.