2019 Honda GL1800 problems

POWER TRAIN

On XXX, while I was operating my 2019 Honda Gold Wing Tour DCT (GL1800D, VIN [XXX]) on the freeway at approximately ~26k miles, the motorcycle suddenly lost drive and came to a stop and could not be restarted, leaving me stranded on the freeway — the same type of sudden power-loss hazard that Safety Recall 24V-820 was issued to prevent. The motorcycle had to be towed. Approximately 1,000 miles earlier, on 9/30/2026, Tri-County Powersports (Moorpark, CA) had performed NHTSA Safety Recall 24V-820 on this motorcycle, replacing the primary drive gear bolt on the crankshaft as the recall remedy. After the failure, the motorcycle was taken to Tri-County Powersports on April 22, 2026 (Repair Order XXX). The dealer's technician reported unusual engine noise, confirmed the motorcycle would not drive forward, removed the clutch cover, and found it full of metal debris. A large portion of the debris is aluminum, and the failure is located in the primary-drive and dual-clutch area — the same region serviced under Recall 24V-820 about 1,000 miles before the failure. The dealer estimated approximately $7,167 to remove the engine, replace both dual-clutch assemblies and the oil pump, and flush the oil system. Because this catastrophic failure occurred in the same area addressed by Recall 24V-820, only about 1,000 miles after the recall remedy was performed, I believe this is a failure or recurrence of the recalled defect following the remedy. The motorcycle was properly maintained with regular oil changes (records available). Repair orders and photographs of the debris and failed components are available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744535 — an unverified report by a vehicle owner.

ENGINE

On XXX, while I was operating my 2019 Honda Gold Wing Tour DCT (GL1800D, VIN [XXX]) on the freeway at approximately ~26k miles, the motorcycle suddenly lost drive and came to a stop and could not be restarted, leaving me stranded on the freeway — the same type of sudden power-loss hazard that Safety Recall 24V-820 was issued to prevent. The motorcycle had to be towed. Approximately 1,000 miles earlier, on 9/30/2026, Tri-County Powersports (Moorpark, CA) had performed NHTSA Safety Recall 24V-820 on this motorcycle, replacing the primary drive gear bolt on the crankshaft as the recall remedy. After the failure, the motorcycle was taken to Tri-County Powersports on April 22, 2026 (Repair Order XXX). The dealer's technician reported unusual engine noise, confirmed the motorcycle would not drive forward, removed the clutch cover, and found it full of metal debris. A large portion of the debris is aluminum, and the failure is located in the primary-drive and dual-clutch area — the same region serviced under Recall 24V-820 about 1,000 miles before the failure. The dealer estimated approximately $7,167 to remove the engine, replace both dual-clutch assemblies and the oil pump, and flush the oil system. Because this catastrophic failure occurred in the same area addressed by Recall 24V-820, only about 1,000 miles after the recall remedy was performed, I believe this is a failure or recurrence of the recalled defect following the remedy. The motorcycle was properly maintained with regular oil changes (records available). Repair orders and photographs of the debris and failed components are available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744535 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2019 Honda GL 1800. The contact stated that while riding at 50 MPH, the engine shut off without warning. Due to the failure, the motorcycle was towed to an independent mechanic and remained with the independent mechanic. The manufacturer was notified of the failure, and the contact was provided with a case number. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 98,000.

NHTSA complaint #11717184 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2019 Honda GL 1800. The contact stated that while riding at 50 MPH, the engine shut off without warning. Due to the failure, the motorcycle was towed to an independent mechanic and remained with the independent mechanic. The manufacturer was notified of the failure, and the contact was provided with a case number. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 98,000.

NHTSA complaint #11717184 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2019 Honda GL1800. The contact stated that while attempting to start the motorcycle or while accelerating from a stationary position, the motorcycle occasionally stalled. There were no warning lights illuminated. The motorcycle was taken to a local dealer, where the motorcycle was diagnosed, and the contact was informed that no fault codes were retrieved and the failure was found with the motorcycle. The motorcycle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.

NHTSA complaint #11656159 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2019 Honda GL1800. The contact stated that while attempting to start the motorcycle or while accelerating from a stationary position, the motorcycle occasionally stalled. There were no warning lights illuminated. The motorcycle was taken to a local dealer, where the motorcycle was diagnosed, and the contact was informed that no fault codes were retrieved and the failure was found with the motorcycle. The motorcycle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.

NHTSA complaint #11656159 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Honda GL1800. The contact received notification of NHTSA Campaign Number: 24V820000 (Engine and Engine Cooling). The contact stated that upon contacting the dealer for the recall repair, the dealer informed the contact that the recall repair had already been performed. The manufacturer was contacted and informed the contact that the recall repair history indicated that the recall was completed on January 20th, 2025; however, the contact stated that the motorcycle had not been taken to the dealer since October 2024. The contact suggested taking the motorcycle to another dealer for recall repair inspection, but the manufacturer declined to cover the recall repair in the event another dealer confirmed that the recall repair had not been performed on the motorcycle. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

NHTSA complaint #11645955 — an unverified report by a vehicle owner.

POWER TRAIN

Motorcycle was bought new in 2023 February. In April of 2024. There is a internal rattling noise at the rear of the engine between the transmission and engine area when the motorcycle. Downshifts. I called the dealer right away and was told to stop riding it. The soonest they could get me on the schedule was the end of May. The bike had just over 1,000 mi. At this time. I dropped the bike off around May 27th to be looked at the following week on my appointment. 2 weeks go by and they still haven't even looked at my bike yet. They finally called me around the 20th of June and told me there's a noise at the back of the engine around the transmission area. Which I already knew that and told them and gave them video of the noise when it was happening. They wanted my okay to tear into it and figure out what was making the noise. They called Honda corporate and told them what was going on and they okayed them to continue with the exploratory tearing apart of my bike to find out what was going on. I called back weeks later to find out what was going on and they still haven't touched my bike. They said they will be able to work on it around the end of June beginning of August. I called last week which was around August 10th and they still have not touched my bike. This is the same dealership that I bought this bike and the same type of bike the year before from and they do not want to help me on just returning this bike and giving me another bike. I am basically going in one entire season with no bike. Mind you it's a $25 to $30,000 bike that I have literally put 700 mi on and now I'm going to be whenever I get my bike back. It's going to be already torn to pieces to figure out what's going on and then hopefully fixed. And now I have to ride a bike that has been torn apart. Put bad together by multiple people is what it sounds like and the warranty will already be one year gone from that. At this point I feel this bike is defective and should be replaced.

NHTSA complaint #11609205 — an unverified report by a vehicle owner.

ENGINE

Motorcycle was bought new in 2023 February. In April of 2024. There is a internal rattling noise at the rear of the engine between the transmission and engine area when the motorcycle. Downshifts. I called the dealer right away and was told to stop riding it. The soonest they could get me on the schedule was the end of May. The bike had just over 1,000 mi. At this time. I dropped the bike off around May 27th to be looked at the following week on my appointment. 2 weeks go by and they still haven't even looked at my bike yet. They finally called me around the 20th of June and told me there's a noise at the back of the engine around the transmission area. Which I already knew that and told them and gave them video of the noise when it was happening. They wanted my okay to tear into it and figure out what was making the noise. They called Honda corporate and told them what was going on and they okayed them to continue with the exploratory tearing apart of my bike to find out what was going on. I called back weeks later to find out what was going on and they still haven't touched my bike. They said they will be able to work on it around the end of June beginning of August. I called last week which was around August 10th and they still have not touched my bike. This is the same dealership that I bought this bike and the same type of bike the year before from and they do not want to help me on just returning this bike and giving me another bike. I am basically going in one entire season with no bike. Mind you it's a $25 to $30,000 bike that I have literally put 700 mi on and now I'm going to be whenever I get my bike back. It's going to be already torn to pieces to figure out what's going on and then hopefully fixed. And now I have to ride a bike that has been torn apart. Put bad together by multiple people is what it sounds like and the warranty will already be one year gone from that. At this point I feel this bike is defective and should be replaced.

NHTSA complaint #11609205 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda GL1800 Motorcycle. The contact received notification of NHTSA Campaign Number: 24V113000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the motorcycle was hesitating and jerking intermittently while riding at various speeds and attempting to accelerate. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 7,000. VIN tool confirms parts not available.

NHTSA complaint #11592793 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2019 Honda GL1800 Motorcycle. The contact stated that on various occasions while riding the motorcycle, the motorcycle lost motive and electrical power. The failure occurred while decelerating or while idling. Additionally, on several occasions, the motorcycle would not immediately start. The contact indicated that the failure had occurred during very warm weather. The motorcycle was taken to the local dealer but no cause of failure was found and no repairs were performed. The contact was concerned that the failure would continue. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

NHTSA complaint #11472486 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2019 Honda Gold Wing GL1800. The contact stated the while riding at various speeds, the motorcycle failed to shift correctly to the next gear. The vehicle failed to shift out of first gear. Additionally, while in fourth gear the vehicle shifted to seventh gear independently. The motorcycle was taken to the local dealer and diagnosed that the speed monitor needed to be replaced. The motorcycle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 1,100.

NHTSA complaint #11428842 — an unverified report by a vehicle owner.