2018 Honda GL1800 problems

STEERING

There is a Service Bulletin on the steering handle bars. The dealership I take it to is Go Az Flagstaff, AZ (928)526-7959. On a recall service appointment I was advised by the service manager of the loose handle bar service bulletin. It was addressed at that time. I had my motorcycle in for another recall and told them that the handle bars are still loose and American Honda told them they wouldn't cover it. This seamed illogical to me. It is obvious that their problem that generated the steering SB was not fixed by the direction Honda has given them. I am asking for assistance in raising the issue with American Honda. I don't feel comfortable riding a motorcycle with loose handle bars that Honda has a Service Bulletin generated to the public.

NHTSA complaint #11668158 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2018 Honda GL1800 Motorcycle. The contact stated that while releasing the accelerator pedal at speeds of 40 MPH or higher, whether on cruise control or not, the motorcycle experienced the death wobble. The motorcycle was taken to the dealer and was not diagnosed. The contact stated that the bearings on the handlebar were replaced; however, the failure persisted. The motorcycle was taken to another dealer, Xtreme Machines (700 NJ-33, Millstone, NJ 08535); who did not diagnose the failure and confirmed that the motorcycle was not safe to ride. The dealer tightened the bolts on the 2nd set of bearings underneath the bearings on the handlebar; however, the failure persisted. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 9,000.

NHTSA complaint #11661403 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Honda Gold Wing GL 1800 Motorcycle. The contact received notification of NHTSA Campaign Number: 24V113000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11616004 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

31300-KVZ-632 1.00 MOTOR, RATIO CONTROL - this is the part that failed. It is not available for inspection as the dealer has replaced the failed part under warranty. The safety risk is, if it breaks under acceleration, you are stuck in that gear so merging onto an interstate you could in fact be run over. Yes, the dealer confirmed and replaced the component. Yes, there were warning lamps including the check engine light. After starting and restarting the bike several times it cleared, and I rode the bike to the hotel (approx. 10 miles) and then it failed again. My assessment is as follows: This motor is mounted to the rear underside of the engine and moisture can infiltrate and cause intermittent or complete failure. Possibly from a bad gasket? I had ridden 260 miles that day in the rain while on a trip. After stopping for an hour then restarting the bike, the failure occurred. It wouldn't go into gear (it's a DCT - automatic) and the warning lamps were flashing (see attachments). I was able to eventually, after several restarts of the engine, to get the bike drivable and get to my hotel where it failed again. Fortunately, it didn't fail while in motion or under acceleration, but it can. In fact, Honda mentions that in the owner's manual, page 181.

NHTSA complaint #11607446 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

31300-KVZ-632 1.00 MOTOR, RATIO CONTROL - this is the part that failed. It is not available for inspection as the dealer has replaced the failed part under warranty. The safety risk is, if it breaks under acceleration, you are stuck in that gear so merging onto an interstate you could in fact be run over. Yes, the dealer confirmed and replaced the component. Yes, there were warning lamps including the check engine light. After starting and restarting the bike several times it cleared, and I rode the bike to the hotel (approx. 10 miles) and then it failed again. My assessment is as follows: This motor is mounted to the rear underside of the engine and moisture can infiltrate and cause intermittent or complete failure. Possibly from a bad gasket? I had ridden 260 miles that day in the rain while on a trip. After stopping for an hour then restarting the bike, the failure occurred. It wouldn't go into gear (it's a DCT - automatic) and the warning lamps were flashing (see attachments). I was able to eventually, after several restarts of the engine, to get the bike drivable and get to my hotel where it failed again. Fortunately, it didn't fail while in motion or under acceleration, but it can. In fact, Honda mentions that in the owner's manual, page 181.

NHTSA complaint #11607446 — an unverified report by a vehicle owner.

ENGINE

31300-KVZ-632 1.00 MOTOR, RATIO CONTROL - this is the part that failed. It is not available for inspection as the dealer has replaced the failed part under warranty. The safety risk is, if it breaks under acceleration, you are stuck in that gear so merging onto an interstate you could in fact be run over. Yes, the dealer confirmed and replaced the component. Yes, there were warning lamps including the check engine light. After starting and restarting the bike several times it cleared, and I rode the bike to the hotel (approx. 10 miles) and then it failed again. My assessment is as follows: This motor is mounted to the rear underside of the engine and moisture can infiltrate and cause intermittent or complete failure. Possibly from a bad gasket? I had ridden 260 miles that day in the rain while on a trip. After stopping for an hour then restarting the bike, the failure occurred. It wouldn't go into gear (it's a DCT - automatic) and the warning lamps were flashing (see attachments). I was able to eventually, after several restarts of the engine, to get the bike drivable and get to my hotel where it failed again. Fortunately, it didn't fail while in motion or under acceleration, but it can. In fact, Honda mentions that in the owner's manual, page 181.

NHTSA complaint #11607446 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.

NHTSA complaint #11607365 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.

NHTSA complaint #11607365 — an unverified report by a vehicle owner.

ENGINE

The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.

NHTSA complaint #11607365 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Honda GL1800 Motorcycle. The contact received notification of NHTSA Campaign Number: 24V113000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11605460 — an unverified report by a vehicle owner.

POWER TRAIN

There are quite a few 2018 and 2019 GL1800 that have had a failing UBS bolt that breaks and locks up the engine. I believe this is the case with my motorcycle. I am a [XXX] disabled vet who was riding my motorcycle down [XXX] in NJ going 60mph when I began slowing down for the exit onto [XXX]. Just about as I got to the exit the engine all of the sudden made a noise and locked up and pulling in the clutch made no difference so it cam to an abrupt stop and I fell over. Luckily the traffic was able to negotiate past me. If I had been in the center lane I do not know what would have happened. I have not taken it to a repair shop because I believe with uncertainty what is the failure after reading all of the forums online about these transmissions locking up due to an inferior bolt which has been replaced in the newer bikes with an upgraded part. There were no warnings, symptoms or lights prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11602624 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Honda GL1800 Motorcycle. The contact received notification of NHTSA Campaign Number: 24V113000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11602725 — an unverified report by a vehicle owner.

POWER TRAIN

I was riding over the Commodore Barry Bridge when my transmission "locked" in 4th gear. The display showed 4 asterisks instead what driving mode the bike was in. I limped the bike to the closest dealer where it was determined that the Ratio Control Motor had malfunctioned. The motor along with the associated gaskets were replaced under the extended warranty that I purchased when the bike was new. The mechanic showed me the failed part that had burned contacts due to water intrusion into the housing.

NHTSA complaint #11599708 — an unverified report by a vehicle owner.

ENGINE

Took my 2018 Honda Goldwing for replacement of the fuel pump as stated in the recall on April 26 of this year to LeJuene Motorsports. The repairs have not been completed and it is over the 60 days timeline for a reasonable time for repair.

NHTSA complaint #11597305 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2018 Honda GL1800. The contact stated that while driving at an undisclosed speed, he became aware that the handlebars had become extremely loose at the stem. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Item Number: 10187553 (Steering). The manufacturer was notified of the failure but did not assist. The failure mileage was 34,000.

NHTSA complaint #11579982 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Failure to restart after a 30 to 40 ride. Honda kept the bike for almost 3 months and said they could no duplicate issues. I rode bike the day after getting bike back and duplicated problem. I traced it to a defective fuel pump. I replaced fuel pump and problem was solved. Honda has refused to repair or to pay for the repair. Bike was still under factory waranty .

NHTSA complaint #11561297 — an unverified report by a vehicle owner.

SERVICE BRAKES

The front brake calipers have been serviced 2 times in the last 9 months by the same Honda service facility. The vehicle is under Mfg. warranty into 2023. The first service was at about 8,000 miles because the front brake would not release after being applied. The calipers would slowly retract after sitting for some time, but then malfunction again upon next activation. The dealer said that there was debris in the system that caused the problem. They flushed the hydraulic system. I paid out of pocket as the dealer said "This was not covered under the warranty". The second service was on the same components at 9,500 miles. This time the issue was air in the front brake system, causing almost a complete loss of the front brake. It was returned to the same dealer for service. They indicated that it was debris on the outside of caliper pistons. This was also paid out of pocket as is wasn't covered either. I contacted Honda Powersports and they stated that this was not a warranty or safety issue. Stating that "they spoke with the service center and concluded that the solution was to occasionally spray brake cleaner on it. " Also that that I live in Florida and my proximity to salt air was the root cause. I indicated that I live about 1 mile from the coast and rarely go there. The short is that I don't feel confident in the brakes being there when I need the.

NHTSA complaint #11458775 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2018 Honda Gold Wing Motorcycle. The contact stated that while riding at various speeds, the motorcycle would pull to the right side. The suspension was replaced, and the failure was remedied. Also, the front tire had experienced uneven wear on both the right and left sides causing the motorcycle to become extremely unstable while riding on wet pavement. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,500.

NHTSA complaint #11438402 — an unverified report by a vehicle owner.