2019 Honda Hr-V fuel system problems

FUEL/PROPULSION SYSTEM

It started as all the dashboard lights came on, and the car smelled like gasoline. Then when I would fill up my gas tank, it would only go to 3/4 of a tank and the gas fumes increased. I was parked at the VCU campus parking lot when the gas started to leak out of the bottom of the car. The fire department came and said I could not drive the car until it was serviced. I was told at the mechanic that there is a hairline crack at the top of the fuel pump housing. The transfer tube was hung up on the float, causing false fuel tank readings. Had I been driving the car it could have caught fire which would have been disastrous and possibly fatal to myself and others around me. I bought this car in 2019. The white paint is starting to flake off. The car is starting to rust. This is the worst vehicle I have ever owned.

NHTSA complaint #11745058 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The instrument cluster "flickers" due to a bad connection. This cluster contains the odometer, fuel gauge, and other vehicle information. It does not work at all when the outdoor temperature is cold. I took this to my Honda dealer and they state it was a bad connection and I would have to pay to replace the whole cluster for $1800. This is unacceptable and Honda should have to fix this as it is a known problem - this has the potential to cause an accident for someone to run out of gas in busy traffic. And not being able to see the odometer/mileage or oil life indicator is not acceptable. This has been a life of the car problem which has gotten worse and is no longer working no matter the outside temperature.

NHTSA complaint #11705029 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Odometer display issue-I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off.

NHTSA complaint #11702021 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Component/System that failed: Fuel mileage range display began fluctuating erratically after a fuel pump recall repair on [XXX], at Open Road Honda, Edison, NJ. Is it available for inspection? Yes. How safety was put at risk: The fuel range display jumps unpredictably (30+ miles up or down), especially after refueling. This causes a driving distraction by pulling my focus from the road. Has the problem been confirmed by a dealer or service center? Open Road Honda confirmed the issue, stating the system lost 63,000 miles of driving data during recall repair and won’t stabilize until 100,000 miles are driven. A second Honda dealer said this is not normal and recommended diagnostics. Has the vehicle or component been inspected by the manufacturer or others? Yes. Inspected multiple times by Open Road Honda and reviewed by their District Parts & Service Manager (DPSM) from American Honda, who called it a “normal characteristic” post-recall. Honda Corporate opened a case but found the explanation unreasonable. Warning lamps or messages: None. When symptoms first appeared: Days after the recall repair in February 2025. Summary: I provided photo/video evidence and returned multiple times for service, but the issue remains unresolved. The head mechanic told me to “just not look at the mileage range.” The problem began after the recall and continues, causing distraction. I request investigation and a proper fix to restore the vehicle’s original condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11679162 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11677079 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11641698 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

i made an appointment with Garden State Honda of Passaic, NJ located (225 River Drive Passaic, NJ 07055) after waiting months for an appt. finally took my car today 01/20/2025 and when at the Counter rep named Chelsea state that their honda dealer could not honor nor repair my car due to how I purchased the car in an action.. My understanding is even though I purchase a salvaged vehicle the issue is with a recall part from Honda not the car..Now my vehicle has been parked for months waiting for this appt. Has too many lights due to this fuel pump recall and I cant even get my inspection sticker since its now expired with NJ due to the many lights the car has on. I need some help and guidance as to what can be done

NHTSA complaint #11637028 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000(FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the vehicle would not immediately start and experienced acceleration hesitations. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 28,000. Parts distribution disconnect.

NHTSA complaint #11635048 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11634340 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11633761 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and it was confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that the parts were available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11633140 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V85800 (Fuel System, Gasoline ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11632609 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial startup, the vehicle would hesitate before driving, and when accelerating at various speeds the vehicle would display the same hesitation before accelerating. No warning lights illuminated. The dealer was contacted and confirmed that parts were not available in their district as a whole due to the manufacturer not providing any. The manufacturer was made aware of the failure. The failure mileage was 42,000. Parts distribution disconnect.

NHTSA complaint #11632677 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when attempting to start the vehicle, the contact would have to make several attempts before succeeding in starting. No warning lights illuminated. The dealer was contacted and confirmed that the parts were not available for all dealers in the area. The manufacturer was not made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect.

NHTSA complaint #11632391 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11630609 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I received several recall notices for the fuel pump impeller. I understand that there are no parts available to fix the vehicles’s faulty issue. However, all notices indicate a safety risk of crash or injury. I just received another notice and I can see that this recall was first reported in December of 2023. I feel that I am at risk, based on the information provided on the recall notices. Is there a limitation on the amount of time that it takes The dealership to make the necessary repairs? One year seems excessive, when a safety issue has been identified.

NHTSA complaint #11629903 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11625536 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was told about a recall on my car back in May. I was told the part would be available in the Fall. I just called and the fuel pump part is still not available with no date in sight. My car is definitely feeling the affects. Not sure why this part is taking forever to come in. Recalls are serious.

NHTSA complaint #11624673 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Vehicle fuel gauge intermittently operates to the point where the fuel gauge goes completely blank, the issue worsens with the onset of cold weather. Dealer will not repair as a defect and estimated a 1500.00 repair price. This condition can become especially dangerous when operator unable to ascertain fuel level, especially on high speed roadways where vehicle can become disabled due to low fuel levels and vulnerable to being struck by other vehicles. A web based search reveals this is a common customer complaint for this vehicle.

NHTSA complaint #11624183 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11623776 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the warning light was cleared. The vehicle was not diagnosed or repaired. A second dealer, Paragon Honda (57-02 Northern Blvd, Woodside, NY 11377) was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 9,954. Parts distribution disconnect.

NHTSA complaint #11622681 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

A recall was issued in 2023 for a problem with the fuel pump which can cause a serious accident in the event of a failure. I've received two notices for the recall, however the dealer where I purchased the vehicle has not yet been able to obtain the parts from the manufacturer. I'm very concerned because of the potential consequences of failure of the fuel pump and would like to have the recall remedied as soon as possible.

NHTSA complaint #11620426 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11618729 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact's daughter owns a 2019 Honda HR-V. The contact stated that while his daughter was driving 35 MPH, the vehicle shut off unintendedly, and occasionally the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to the owner's residence. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the owner to the dealer for a diagnostic test. The failure mileage was approximately 69,000.

NHTSA complaint #11617454 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Speedometer, fuel gauge, mileages, Temperature, not showing up on the dashboard! It’s dark when the car it start up! Just dark screen on the odometer side. It’s start blinkering when you drive for while. It’s happened to the las 3 years and getting worse this year. It’s happened every morning and fewer times in the evening.

NHTSA complaint #11617516 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 24V384000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11615333 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11613724 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

HISTORY: Honda service bulletin 21-025 // NHTSA recall 21V-215 // Safety Recall received May 2021. Fuel pump was replaced June 2021 at Beaverton Honda. EVENT: [XXX]; HR-V, without warning stopped while traveling [XXX] (mp 55), southbound in passing lane. Resulted in full stop in fast lane. Required transport "tow" to Medford, OR. Honda dealer. Cost us lodging and meals for a week while waiting warranty repair. FUEL PUMP WAS FAULTY and WAS REPLACED again! Had to rent a car to return home. Now arranging Auto Transport to return Honda HR-V home in Beaverton, OR. VERY, VERY dangerous for disabled American Vietnam veteran and his wife! Took many hours for screaming, cussing, crying, and PTSD to abate. And then there was the wifey's reaction.......... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11611977 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda HR-V. The contact stated while driving approximately 60 MPH, the instrument panel was flashing on and off and the vehicle stalled. The contact stated that the steering wheel was difficult to turn. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

NHTSA complaint #11610791 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Car doesn’t seem to accelerate normally or seems to lack proper acceleration. Also the brakes feel funny when braking.

NHTSA complaint #11609178 — an unverified report by a vehicle owner.