FaultScore

FaultScore report

2019 Honda Hr-V problems

Owners have filed 341 complaints about the 2019 Honda Hr-V with NHTSA between 2019 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 1 of 11 worst.

D

FaultScore 75/100

Higher is worse. Measured against the other years of the Honda Hr-V.

How this is worked out

The numbers

341

Complaints

28

Crashes reported

2

Fires reported

6

Injuries reported

12,000 mi

Median mileage at failure

Half of reported failures happened before this

65%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 77 vs 50 Severity 55 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Honda Hr-V. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
65% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2019 compares with every other Honda Hr-V

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2019 Honda Hr-V

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

2 crashes, 0 fires · median 32,000 mi

Median failure at 28,000 miles

1 crashes, 0 fires · median 42,000 mi

3 crashes, 1 fires · median 14,614 mi

Brakes 18 5.3%

5 crashes, 0 fires · median 4,302 mi

1 crashes, 1 fires · median 9,138 mi

4 crashes, 0 fires · median 8,323 mi

1 crashes, 0 fires · median 12,000 mi

Airbags 11 3.2%

8 crashes, 0 fires · median 45,500 mi

Acceleration & Cruise Control 9 2.6%

3 crashes, 0 fires · median 6,850 mi

Steering 7 2.1%

Median failure at 9,300 miles

Seats 3 0.9%

Median failure at 500 miles

Windows, Mirrors & Wipers 3 0.9%

Median failure at 50,000 miles

Lights 2 0.6%
Suspension 2 0.6%
Seat Belts 1 0.3%
Wheels 1 0.3%

Median failure at 7,311 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Adaptive Cruise Control 18 21.2%
Warnings 18 21.2%
Automatic Emergency Braking 16 18.8%
Body 11 12.9%
Warning 9 10.6%
Assist 9 10.6%
Warnings 2 2.4%
Blind Spot Detection 2 2.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 6.2%
1,000 – 9,999 miles 25 38.5%
10,000 – 24,999 miles 7 10.8%
25,000 – 49,999 miles 16 24.6%
50,000 – 74,999 miles 11 16.9%
75,000 – 99,999 miles 2 3.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2019 peak 16 Aug 2026

NHTSA investigations into the 2019 Honda Hr-V

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE22011 Opened 28 Nov 2022 Closed 22 Jul 2024 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Rear Differential Seizure

On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to...

Recalls on the 2019 Honda Hr-V

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026251 12,371 units in Canada

Seats And Restraints

Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.

Recall 2024305 23,792 units in Canada

Visual System

Issue: Under certain conditions, the battery voltage could drop when starting the engine. If this happens, the display audio system may not start. As a result, the rearview image will not appear on the display screen when reversing. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall replaces Transport Canada recall no. 2023-041. The software update completed by a Honda dealer during recalls HP35 and HP36 (Transport Canada recall no. 2023-041) may not have been effective. As a result, a second repair is required. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to update the display audio software.

Recall 2024262 291,588 units in Canada

Fuel System

Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.

Recall 2023679 285,461 units in Canada

Fuel System

This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.

Recall 2023041 23,792 units in Canada

Visual System

Issue: Under certain conditions, the battery voltage could drop when starting the engine. If this happens, the display audio system may not start. As a result, the rearview image will not appear on the display screen when reversing. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealership to update the display audio software.

Recall 2021182 80,176 units in Canada

Fuel System

Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada Recall No. 2020-236. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump motor.

Recall 2020236 10,456 units in Canada

Fuel System

Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: For the RLX model, only the RLX Hybrid model is affected by this recall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump motor.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Mitchells, VA Crash

AIR BAGS

While driving, a vehicle attempted to pass three cars at once. At the last minute, the person saw an oncoming car approaching and quickly came back to the other lane, cause the three cars to break hard quickly. I, the one putting down this complaint, am the only one who hit another vehicle. I hit that vehicle in its rear as everyone was breaking. The driver side airbag did not deploy from the impact. There were no other persons in my vehicle. At this time, there is no independent center to confirm that it should of deployed. The vehicle has only been inspected on the extent of the damage to it by my insurer. There were no light warnings of any kind that I can recall from the crash.

NHTSA complaint #11749555 — an unverified report by a vehicle owner.

Enfield, CT Crash 1 injured

AIR BAGS

I wan involved in a high speed crash and my air bags did not deploy. I was hurt hitting my head on the steering wheel.

NHTSA complaint #11748169 — an unverified report by a vehicle owner.

Atlanta, GA Crash

POWER TRAIN

My car randomly lost power on the road and I rear ended some one, my car lost power 3 times on the road.

NHTSA complaint #11720835 — an unverified report by a vehicle owner.

Atlanta, GA Crash

UNKNOWN OR OTHER

My car randomly lost power on the road and I rear ended some one, my car lost power 3 times on the road.

NHTSA complaint #11720835 — an unverified report by a vehicle owner.

at 38,500 miles Philadelphia, PA Crash

VEHICLE SPEED CONTROL

The contact owns a 2019 Honda HR-V. The contact stated that while slowly pulling into a parking space, while in the process of depressing the brake pedal to stop the vehicle, the vehicle unintendedly accelerated and crashed into a building. There were no reported injuries, fire, or an air bag deployment. A Police report was filed. There were no warning lights illuminated. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,500.

NHTSA complaint #11701172 — an unverified report by a vehicle owner.

York, PA Crash

SERVICE BRAKES

The Multipurpose camera that controls all advanced driver assistance fuctions malfunctions causing these systems to intermittenently not work properly or at all. It has caused the vehicle to fail to brake, and brake on its own without cause. Upon doing my own research I found numerous reports online of other owners of this make/model having the same issue. The problem first occured when my vehicle reached about 50,000 miles. It has been ongoing since. It caused damage to my vehicle when the automatic collision assist failed to brake for a vehicle that stopped abruptly in front of me. The alerts that these systems are not working do not always show up when the vehicle starts. Sometimes they stop working in the middle of the route. I have been in correspondence with the dealership who informed me the cost to fix this issue is $1968 (this does not include the $150 diagnostic fee while the vehicle was being serviced for a recall related to the fuel pump - I already paid to the dealer that fee and for which I've attached my receipt.) There is clearly some issue with the part that was installed by the manufacturer. It makes the vehicle unsafe to drive not knowing if these systems will fail or malfunction at any given moment. I do not feel as the customer this should be my responsibility to have repaired, as many others report the same issue with this part. There is clearly a widespread issue that needs to be addressed in a recall in order to replace the faulty part.

NHTSA complaint #11680210 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

East Haven, CT

ELECTRICAL SYSTEM

My gas instrument panel gauge works intermittently. This gauge shows the gas level, temperature and mileage information. There were no symptoms of this problem. A lot of the time the instrument panel that shows gas level, temperature and mileage information is blank. I feel this is a safety problem. Honda does know about this problem. If I took this to a Honda dealership to be fixed it would cost $1,800-$2,000 to fix. This is something that happened when this make and model: 2019 Honda HRV Sport was assembled at the factory.

NHTSA complaint #11758779 — an unverified report by a vehicle owner.

Huntington Beach, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

The 2019 Honda HRV with low miles of around 44,000 miles experienced a series of warning alerts on the dash board consisting of the following list of five problems: Road Departure Mitigation System Problem; Auto High-Beam Problem; Adaptive Cruise Control Problem ACC; Lane Keeping Assist Problem LKAS; and Collision Mitigation System Problem. This started with warm weather at the end of July 2026 and is continuing intermittently in August 2026 as of the date of this write up. I described this to a Honda service person verbally in person in Huntington Beach, CA and they said it was a Multipurpose Camera problem and could fix it for $1,971.23 plus tax. They indicated that the camera was improved so it wouldn't fail so easily. The vehicle has not been physically inspected by dealer service staff yet. With all these safety features potetially not functiing at times creates great safety risk (e.g., Adaptive Cruise Control is not really on when you think it is and the car could rear end another vehicle in front especially if the Collision Mitigation Sytem is also malfunctioning). Car with low miles and in great shape otherwise. No significant accidents. No cracked or replaced windshield. Have a large 113MB video if needed of dashboard problem warnings.

NHTSA complaint #11757540 — an unverified report by a vehicle owner.

Huntington Beach, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The 2019 Honda HRV with low miles of around 44,000 miles experienced a series of warning alerts on the dash board consisting of the following list of five problems: Road Departure Mitigation System Problem; Auto High-Beam Problem; Adaptive Cruise Control Problem ACC; Lane Keeping Assist Problem LKAS; and Collision Mitigation System Problem. This started with warm weather at the end of July 2026 and is continuing intermittently in August 2026 as of the date of this write up. I described this to a Honda service person verbally in person in Huntington Beach, CA and they said it was a Multipurpose Camera problem and could fix it for $1,971.23 plus tax. They indicated that the camera was improved so it wouldn't fail so easily. The vehicle has not been physically inspected by dealer service staff yet. With all these safety features potetially not functiing at times creates great safety risk (e.g., Adaptive Cruise Control is not really on when you think it is and the car could rear end another vehicle in front especially if the Collision Mitigation Sytem is also malfunctioning). Car with low miles and in great shape otherwise. No significant accidents. No cracked or replaced windshield. Have a large 113MB video if needed of dashboard problem warnings.

NHTSA complaint #11757540 — an unverified report by a vehicle owner.

Huntington Beach, CA

LANE DEPARTURE: ASSIST

The 2019 Honda HRV with low miles of around 44,000 miles experienced a series of warning alerts on the dash board consisting of the following list of five problems: Road Departure Mitigation System Problem; Auto High-Beam Problem; Adaptive Cruise Control Problem ACC; Lane Keeping Assist Problem LKAS; and Collision Mitigation System Problem. This started with warm weather at the end of July 2026 and is continuing intermittently in August 2026 as of the date of this write up. I described this to a Honda service person verbally in person in Huntington Beach, CA and they said it was a Multipurpose Camera problem and could fix it for $1,971.23 plus tax. They indicated that the camera was improved so it wouldn't fail so easily. The vehicle has not been physically inspected by dealer service staff yet. With all these safety features potetially not functiing at times creates great safety risk (e.g., Adaptive Cruise Control is not really on when you think it is and the car could rear end another vehicle in front especially if the Collision Mitigation Sytem is also malfunctioning). Car with low miles and in great shape otherwise. No significant accidents. No cracked or replaced windshield. Have a large 113MB video if needed of dashboard problem warnings.

NHTSA complaint #11757540 — an unverified report by a vehicle owner.

Imperial, PA

ELECTRICAL SYSTEM

The Multipurpose camera has internal failure and the unit is running at 130 degrees per diagnostic tests per mechanic. It's affecting the lane keep assist, automatic high beams, road departure, mitigation, adaptive, cruise control, collision mitigation system. These safety features are not working.

NHTSA complaint #11757301 — an unverified report by a vehicle owner.

Imperial, PA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The Multipurpose camera has internal failure and the unit is running at 130 degrees per diagnostic tests per mechanic. It's affecting the lane keep assist, automatic high beams, road departure, mitigation, adaptive, cruise control, collision mitigation system. These safety features are not working.

NHTSA complaint #11757301 — an unverified report by a vehicle owner.

Imperial, PA

LANE DEPARTURE: ASSIST

The Multipurpose camera has internal failure and the unit is running at 130 degrees per diagnostic tests per mechanic. It's affecting the lane keep assist, automatic high beams, road departure, mitigation, adaptive, cruise control, collision mitigation system. These safety features are not working.

NHTSA complaint #11757301 — an unverified report by a vehicle owner.

San Diego, CA

ENGINE

My 2019 HR-V transmission is suffering from the premature CVT belt deterioration outlined in Honda's internal service bulletins TSB 21-047. My car has 99,000 miles and Honda refuses to replace the faulty transmission. The intermittent loss of acceleration poses an immediate safety hazard when merging onto highways or navigating heavy traffic.

NHTSA complaint #11756536 — an unverified report by a vehicle owner.

Coventry, RI

STEERING

The contact owns a 2019 Honda HR-V. The contact stated that while inspecting the vehicle for an Emissions test. The contact stated that it was determined that the vehicle had failed the inspection due to a steering box failure. The contact stated that the failure of the part occurred every two years, and the current failure was the third occurrence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA complaint #11753761 — an unverified report by a vehicle owner.

Redwood Valley, CA

ENGINE

The transmission belt deteriorated. I had noticed my gears slightly delayed over past couple months. On July 10th, i was on freeway during morning commute traffic and the car lost all power. All the dash warning lights came on and I luckily got to side of road. I towed to dealer and they confirmed that it was premature belt deterioration. I sent a claim to honda and they agreed that was the issue but they would not honor any warranty against it. I was never informed by either Honda America, nor my dealership that there could be any issue with my transmission. Apparently, honda issued bullitin 21-047 knowing that an issue exists but unfortunately my car is 2mos over in time.

NHTSA complaint #11752667 — an unverified report by a vehicle owner.

Elk Grove, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Honda sensing error codes started lighting up all of a sudden. My HRV has never been in any kind of minor or major accident. We bought it new back in 2019. It currently has 13424 miles. This error is unexplainable as we have maintained this car so thoroughly. This error is not safe for drivers as it causes confusion especially when it just suddenly pops out while driving.

NHTSA complaint #11751294 — an unverified report by a vehicle owner.

Elk Grove, CA

LANE DEPARTURE: ASSIST

Honda sensing error codes started lighting up all of a sudden. My HRV has never been in any kind of minor or major accident. We bought it new back in 2019. It currently has 13424 miles. This error is unexplainable as we have maintained this car so thoroughly. This error is not safe for drivers as it causes confusion especially when it just suddenly pops out while driving.

NHTSA complaint #11751294 — an unverified report by a vehicle owner.

at 65,000 miles High Point, NC

ELECTRICAL SYSTEM

The contact owns a 2019 Honda HR-V. The contact stated that upon starting the vehicle, the fuel gauge and the mileage of the vehicle failed to display. The contact was concerned due to the failure also cause the fuel gauge to accurately display The service vehicle soon warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was advised that the dash cluster panel was faulty due to internal failure and that it needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

NHTSA complaint #11751127 — an unverified report by a vehicle owner.

Nashville, TN

UNKNOWN OR OTHER

My 2019 HR-V paint started peeling. Unfortunately 2019 is not one of the recall years for this problem. The white paint has started to peel and keeps getting worse and worse. I have read stories of others with my year HR-V getting the paint taken care of since it's obviously the same problem that is happening with the 2018 white HR-V's that have a recall. I am hoping Honda will also recall the 2019 to have this issue rectified. It is quite embarrasing driving around with chipping paint on the roof of my car.

NHTSA complaint #11750372 — an unverified report by a vehicle owner.

Mitchells, VA Crash

AIR BAGS

While driving, a vehicle attempted to pass three cars at once. At the last minute, the person saw an oncoming car approaching and quickly came back to the other lane, cause the three cars to break hard quickly. I, the one putting down this complaint, am the only one who hit another vehicle. I hit that vehicle in its rear as everyone was breaking. The driver side airbag did not deploy from the impact. There were no other persons in my vehicle. At this time, there is no independent center to confirm that it should of deployed. The vehicle has only been inspected on the extent of the damage to it by my insurer. There were no light warnings of any kind that I can recall from the crash.

NHTSA complaint #11749555 — an unverified report by a vehicle owner.

Stockton, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

Lane keeping, adaptive cruise control, auto high beam lights, forward collision warning. It is available for inspection. This is the whole reason we went with this car was the safety features. Now none of the forward Saftey features are currently working because of the front safety camera failure. Have not returned to dealer since it is out of warranty now. No warning lamps before this problem started.

NHTSA complaint #11748285 — an unverified report by a vehicle owner.

Stockton, CA

LANE DEPARTURE: ASSIST

Lane keeping, adaptive cruise control, auto high beam lights, forward collision warning. It is available for inspection. This is the whole reason we went with this car was the safety features. Now none of the forward Saftey features are currently working because of the front safety camera failure. Have not returned to dealer since it is out of warranty now. No warning lamps before this problem started.

NHTSA complaint #11748285 — an unverified report by a vehicle owner.

Stockton, CA

LANE DEPARTURE: WARNING

Lane keeping, adaptive cruise control, auto high beam lights, forward collision warning. It is available for inspection. This is the whole reason we went with this car was the safety features. Now none of the forward Saftey features are currently working because of the front safety camera failure. Have not returned to dealer since it is out of warranty now. No warning lamps before this problem started.

NHTSA complaint #11748285 — an unverified report by a vehicle owner.

Enfield, CT Crash 1 injured

AIR BAGS

I wan involved in a high speed crash and my air bags did not deploy. I was hurt hitting my head on the steering wheel.

NHTSA complaint #11748169 — an unverified report by a vehicle owner.

North Chesterfield, VA

STRUCTURE:BODY

The paint on the body of my vehicle has been chipping away, enlarged chunks randomly. When it rains or there is moisture in the air it’s causing the body to rust.

NHTSA complaint #11745065 — an unverified report by a vehicle owner.

North Chesterfield, VA

FUEL/PROPULSION SYSTEM

It started as all the dashboard lights came on, and the car smelled like gasoline. Then when I would fill up my gas tank, it would only go to 3/4 of a tank and the gas fumes increased. I was parked at the VCU campus parking lot when the gas started to leak out of the bottom of the car. The fire department came and said I could not drive the car until it was serviced. I was told at the mechanic that there is a hairline crack at the top of the fuel pump housing. The transfer tube was hung up on the float, causing false fuel tank readings. Had I been driving the car it could have caught fire which would have been disastrous and possibly fatal to myself and others around me. I bought this car in 2019. The white paint is starting to flake off. The car is starting to rust. This is the worst vehicle I have ever owned.

NHTSA complaint #11745058 — an unverified report by a vehicle owner.

Hamilton, NJ

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

All safety systems warned of failure due to faulty camera. Camera needed to be replaced.

NHTSA complaint #11744701 — an unverified report by a vehicle owner.

Hamilton, NJ

LANE DEPARTURE: ASSIST

All safety systems warned of failure due to faulty camera. Camera needed to be replaced.

NHTSA complaint #11744701 — an unverified report by a vehicle owner.

Hamilton, NJ

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

All safety systems warned of failure due to faulty camera. Camera needed to be replaced.

NHTSA complaint #11744701 — an unverified report by a vehicle owner.

Baltimore, MD

UNKNOWN OR OTHER

I am submitting this complaint regarding a catastrophic CVT transmission failure in my 2019 Honda HR-V at approximately 97,500 miles. In May 2026, while driving in King of Prussia, Pennsylvania, my vehicle suddenly experienced a complete loss of propulsion. Multiple warning lights illuminated on the dashboard simultaneously. Although the engine would rev and the vehicle could be shifted into gear, it would not move properly and became unsafe to operate. The vehicle left me stranded away from home and required towing. I incurred significant expenses for towing, diagnostic fees, transportation, lodging, and related costs due to the breakdown. After diagnosis, I was informed that the CVT transmission had failed and required replacement at an estimated cost of approximately $10,000. I later learned that Honda had issued Service Bulletins 21-046 and 21-047 concerning CVT belt deterioration and transmission issues in 2016-2020 Honda HR-V vehicles. These bulletins acknowledge that an incorrect PCM value could cause excessive pressure on the CVT belt, potentially leading to partial or complete belt breakage and sudden loss of acceleration. Honda also extended warranty coverage on affected vehicles due to premature CVT belt deterioration. My vehicle falls within the affected model years and experienced symptoms consistent with those described in Honda’s service information. Despite this, Honda denied my request for goodwill assistance, even though the failure occurred at relatively low mileage for a modern transmission and only shortly after the warranty extension period expired. I am concerned that this transmission defect creates a safety risk because it can result in sudden loss of acceleration or vehicle propulsion while driving, potentially placing drivers and passengers in dangerous situations. I respectfully request that NHTSA investigate the CVT transmission failures affecting Honda HR-V vehicles and determine whether additional action is warranted.

NHTSA complaint #11741743 — an unverified report by a vehicle owner.