Owners have filed 12 complaints
about the 2002 Honda Insight with NHTSA between 2001 and 2016.
The largest single group is the lights.
Across this model's run it ranks 11 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the Honda Insight. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Honda Insight
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Lights
866.7%
Median failure at 104,160 miles
Electrical System
216.7%
Tires
18.3%
Transmission & Drivetrain
18.3%
Median failure at 87,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
75,000 – 99,999 miles
342.9%
100,000 – 149,999 miles
228.6%
150,000+ miles
228.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 Honda Insight 2-DR.
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—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2001peak 2Jan 2016
NHTSA investigations into the 2002 Honda Insight
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 278,000 milesPensecola, FL
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS MELTED AND CAUSED THE LOW BEAM FAILURE AND THAT THE LIGHT SWITCH AND CONNECTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 278,000.
NHTSA complaint #10818606 — an unverified report by a vehicle owner.
at 104,000 milesSAN Francisco, CA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE LOSS EXTERIOR AND INTERIOR LIGHTING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V086000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
NHTSA complaint #10616244 — an unverified report by a vehicle owner.
at 95,000 milesLeverett, MA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. THE CONTACT STATED THAT WHENEVER THE HEADLIGHTS WERE ACTIVATED THEY WOULD FAIL INTERMITTENTLY AT UNKNOWN, INTERVALS AT RANDOM.. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000. UPDATED 4/26/13 *CN THE CONSUMER STATED HE EXPERIENCED THE SAME FAILURE, AS STATED IN THE RECALL. HOWEVER, HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. UPDATED 05/01/13
NHTSA complaint #10504859 — an unverified report by a vehicle owner.
Hillsboro, OR
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED WHEN THEY SUDDENLY FAILED TO ILLUMINATE. IMMEDIATELY, THE HIGH BEAMS WERE ACTIVATED. THE CONTACT REPLACED BOTH LOW BEAM BULBS AND THE FAILURE CONTINUED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS). THE DEALER AND MANUFACTURER WERE NOTIFIED AND THEY BOTH INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10438732 — an unverified report by a vehicle owner.
at 99,678 milesPittsford, NY
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 HONDA INSIGHT. WHILE DRIVING 35 MPH, THE LOW BEAM SWITCH BURNED OUT. THE CONTACT SMELLED A BURNING ODOR WHEN THE HEADLIGHTS BLEW OUT. THE DEALER STATE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 04V086000 (EXTERIOR LIGHTING: HEADLIGHTS). THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 99,678. UPDATED 03/03/11 *BF UPDATED 03/07/11
NHTSA complaint #10373284 — an unverified report by a vehicle owner.
at 104,321 milesWoodbine, NJ
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 HONDA INSIGHT. WHILE DRIVING APPROXIMATELY 50 MPH AT NIGHT, THE HIGH BEAMS WERE ACTIVATED. WHEN THE CONTACT ATTEMPTED TO ACTIVATE THE LOW BEAM LIGHTS, THEY COMPLETELY DIMMED. THE VEHICLE WAS RETURNED TO HER RESIDENCE AND HER HUSBAND REPLACED THE BULBS AND CHECKED THE RELAY. HER HUSBAND THOUGHT THAT THE RELAYS NEEDED TO BE REPLACED; HOWEVER, WHEN THE DEALER INSPECTED THE VEHICLE, THEY STATED THAT THE RELAYS WERE NOT DEFECTIVE. THE CAUSE OF THE FAILURE HAS NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WAS A RECALL; HOWEVER, HER VEHICLE WAS NOT INCLUDED. THEY ALSO STATED THAT THEY WOULD REIMBURSE HER IF ANOTHER RECALL WAS OPENED AND WAS RELATED TO HER VIN. THE CURRENT MILEAGE WAS 104,565 AND FAILURE MILEAGE WAS 104,321. UPDATED 11-25-08 *BF THE SWTICH ON THE STEERING COLUMN WAS REPLACED. UPDATED 11/26/08.
NHTSA complaint #10247598 — an unverified report by a vehicle owner.
Denver, CO
ELECTRICAL SYSTEM
WHEN MEASURED WITH A TRIFIELD METER, THE ELECTROMAGNETIC FIELD (EMF) IMPACTING THE DRIVER AND PASSENGER ARE DANGEROUSLY HIGH. THE DRIVER IS RECEIVING UP TO 135 MILLIGAUSS (MG) AT THE HIP, AND UP TO 100 MG IN THE UPPER TORSO AND HEAD AREA. (UNDER 10 MG IS CONSIDERED SAFE.) SEE HTTP://CONSUMERAFFAIRS.COM/AUTOMOTIVE/HONDA_INSIGHT.HTML.
NHTSA complaint #10231255 — an unverified report by a vehicle owner.
at 87,000 milesHayward, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED JUDDERING AND LOOSING POWER. I TOOK THE CAR TO THE DEALER BECAUSE THERE WAS A "JUDDER RECALL". AFTER GETTING THE CAR BACK, TRANSMISSION IS NOT WORKING CORRECTLY. CONTACTED AMERICAN HONDA AND THEY MENTIONED TO ME THAT THE FLYWHEEL HAD GREASE AND HAD TO BE REPLACED. AMERICAN HONDA DENIED MY CLAIM TO GET THIS COVERED. CVT TRANSMISSION IS SKIPPING, JUDDERING AND FAILS TO DELIVER POWER CORRECTLY.
NHTSA complaint #10217002 — an unverified report by a vehicle owner.
at 900,000 milesHayward, CA
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING ON THE FREEWAY MY LOW BEAMS WENT OUT... SMOKE WAS COMING OUT FROM THE STEERING WHEEL... CONDUCTED RESEARCH AND FOUND THIS RECALL: ID 04V086000 FROM FEB, 24 2004. CALLED HONDA AND THEY MENTIONED THAT THERE IS NO PROBLEM WITH THIS ISSUE. THIS IS THE SECOND TIME IT HAPPENS TO ME. FIRST TIME I TOOK IT TO A REGULAR MECHANIC THAT REPLACED THE SWITCH... THIS TIME I AM ALSO PAYING FOR IT. I THINK THERE IS SOMETHING WRONG WITH THE HARNESS...
NHTSA complaint #10217001 — an unverified report by a vehicle owner.
Austin, TX
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY IS DISCHARGING WITHIN 18 HOURS OF DRIVING. THE MANUAL/INSTRUCTION BOOKLET DOES NOT ALLOW THE CONSUMER TO UNDERSTAND THE LIMIT OF DRIVING DISTANCE WHEN TRAVELING LONG DISTANCES. THIS IS A GAS OPERATED VEHICLE.
NHTSA complaint #10042209 — an unverified report by a vehicle owner.
WHILE DRIVING HEADLGHTS WENT COMPLETLY OUT.*AK THE LOW BEAM HEAD LIGHTS FAILED COMPLETELY WHILE THE CONSUMER WAS DRIVING. THE CONSUMER REPLACED A DIMMER SWITCH AT HIS OWN EXPENSE.
NHTSA complaint #8013566 — an unverified report by a vehicle owner.
Grantie City, IL
TIRES
TIRE BLEW OUT FOR NO APPARENT REASON AFTER ONLY 3 WEEKS OF DRIVING.
NHTSA complaint #754405 — an unverified report by a vehicle owner.
