Owners have filed 50 complaints
about the 2020 Honda Insight with NHTSA between 2020 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 4 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the Honda Insight. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
90% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
29.5%
1,000 – 9,999 miles
1257.1%
10,000 – 24,999 miles
314.3%
25,000 – 49,999 miles
419.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2020peak 9Aug 2026
NHTSA investigations into the 2020 Honda Insight
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA25002Opened 17 Jan 2025Still openFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly...
PE24008Opened 7 Mar 2024Closed 17 Jan 2025FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly...
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2020 Honda Insight
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202118280,176 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada Recall No. 2020-236. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump motor.
Recall 2020626600 units in Canada
Powertrain
Issue: On certain vehicles, the DC-DC converter may shut down in cold temperatures due to a software error. If this happens, the 12-V battery would stop charging and a warning light would turn on in the instrument cluster. If you continue to drive with this warning on, the 12-V battery can discharge and cause a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to update the Power Converter Unit (PCU) software.
Recall 202061133,150 units in Canada
Electrical
Issue: On certain vehicles, a software problem in the Body Control Module (BCM) could cause different systems and warnings to stop working. This can include: the window defrosting/defogging system, windshield wipers, turn signals and lights, rearview camera display, and power windows. Safety Risk: Vehicle systems that stop working suddenly could increase the risk of a crash or injury. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to update the BCM software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Santa Clarita, CACrash
UNKNOWN OR OTHER
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the gas pedal) and the car lept forward, jumping a 3 foot long curb, striking the vehicle parked in front of me. The tires kept spinning as though the gas pedal was being depressed, even though the vehicle could no longer make any forward progress since it had run into the front of the vehicle parked in front of me. We’re it not for the vehicle in front, I feel that the car would have continued accelerating forward and could have caused injury or death to customers in the shopping center and/or damage to other vehicles or structures. The vehicle was towed and is currently in the body shop for repairs, but I don’t think this addresses my concern for the sudden acceleration. I don’t want to drive it in case the problem reoccurs and could cause further damage. I’ve reached out to Honda to see if I can tow the vehicle to their service repair center to try to diagnose the problem by reading data from the car’s computer, but they have not responded. I checked the floor mats and they were flat and properly installed. If I had mistakenly depressed the gas pedal (not likely as I was already braking as I approached the parking space), I would have thought that the collision avoidance system would have braked the vehicle. Airbags also did not deploy in either vehicle.
NHTSA complaint #11747521 — an unverified report by a vehicle owner.
Santa Clarita, CACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the gas pedal) and the car lept forward, jumping a 3 foot long curb, striking the vehicle parked in front of me. The tires kept spinning as though the gas pedal was being depressed, even though the vehicle could no longer make any forward progress since it had run into the front of the vehicle parked in front of me. We’re it not for the vehicle in front, I feel that the car would have continued accelerating forward and could have caused injury or death to customers in the shopping center and/or damage to other vehicles or structures. The vehicle was towed and is currently in the body shop for repairs, but I don’t think this addresses my concern for the sudden acceleration. I don’t want to drive it in case the problem reoccurs and could cause further damage. I’ve reached out to Honda to see if I can tow the vehicle to their service repair center to try to diagnose the problem by reading data from the car’s computer, but they have not responded. I checked the floor mats and they were flat and properly installed. If I had mistakenly depressed the gas pedal (not likely as I was already braking as I approached the parking space), I would have thought that the collision avoidance system would have braked the vehicle. Airbags also did not deploy in either vehicle.
NHTSA complaint #11747521 — an unverified report by a vehicle owner.
Kansas City, MOCrash1 injured
POWER TRAIN
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness. I skidded into a concrete barrier on the right side of the highway and was found unconscious at the scene. The damage to the passenger side body of the vehicle is minor and does not match the catastrophic failure of the wheel, leading me to believe the wheel failed and caused the crash, not that the crash resulted in the damage to the wheel. The vehicle is currently at a tow lot and available for inspection. Luckily, no other vehicles were involved, but I was injured and could have easily been killed, or injured and killed others as it is a busy highway, especially during rush hour when this occurred. Inspection by the insurance company is pending. The police did not investigate as a safety incident because they immediately said on site that almost all single vehicle accidents are drug/alcohol related and treated it like a DUI stop. I passed field sobriety tests and a breathalyzer on scene and blood work at the hospital showed no drugs or alcohol in my system. I am missing time and memories starting about 5 minutes before the crash and for about 30 minutes after as a result of my concussion, I do not remember much besides a feeling that my car was falling, then I remember being woken up by the cop asking if I was under the influence.
NHTSA complaint #11510208 — an unverified report by a vehicle owner.
Kansas City, MOCrash1 injured
WHEELS
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness. I skidded into a concrete barrier on the right side of the highway and was found unconscious at the scene. The damage to the passenger side body of the vehicle is minor and does not match the catastrophic failure of the wheel, leading me to believe the wheel failed and caused the crash, not that the crash resulted in the damage to the wheel. The vehicle is currently at a tow lot and available for inspection. Luckily, no other vehicles were involved, but I was injured and could have easily been killed, or injured and killed others as it is a busy highway, especially during rush hour when this occurred. Inspection by the insurance company is pending. The police did not investigate as a safety incident because they immediately said on site that almost all single vehicle accidents are drug/alcohol related and treated it like a DUI stop. I passed field sobriety tests and a breathalyzer on scene and blood work at the hospital showed no drugs or alcohol in my system. I am missing time and memories starting about 5 minutes before the crash and for about 30 minutes after as a result of my concussion, I do not remember much besides a feeling that my car was falling, then I remember being woken up by the cop asking if I was under the influence.
NHTSA complaint #11510208 — an unverified report by a vehicle owner.
Kansas City, MOCrash1 injured
SUSPENSION
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness. I skidded into a concrete barrier on the right side of the highway and was found unconscious at the scene. The damage to the passenger side body of the vehicle is minor and does not match the catastrophic failure of the wheel, leading me to believe the wheel failed and caused the crash, not that the crash resulted in the damage to the wheel. The vehicle is currently at a tow lot and available for inspection. Luckily, no other vehicles were involved, but I was injured and could have easily been killed, or injured and killed others as it is a busy highway, especially during rush hour when this occurred. Inspection by the insurance company is pending. The police did not investigate as a safety incident because they immediately said on site that almost all single vehicle accidents are drug/alcohol related and treated it like a DUI stop. I passed field sobriety tests and a breathalyzer on scene and blood work at the hospital showed no drugs or alcohol in my system. I am missing time and memories starting about 5 minutes before the crash and for about 30 minutes after as a result of my concussion, I do not remember much besides a feeling that my car was falling, then I remember being woken up by the cop asking if I was under the influence.
NHTSA complaint #11510208 — an unverified report by a vehicle owner.
Austin, TXCrash1 injured
AIR BAGS
On September 16, 2022, I was in an accident where a driver hit me on the rear passenger side. I went a through a green light of an intersection on the Mopac N feeder Road and Duvall. Either both our lights were green or the other driver was dishonest and his was red. Every airbag deployed. Based on the impact, it would be highly unlikely to sustain a cracked sternum. The impact was to the right and slightly behind me. I have requested information from Honda America on the airbags and they refuse. They further insulted me by telling to go to a dealership. After this, Honda is the last car I would purchase or lease. Having worked at dealerships for many years, I am certain Honda knows, as well as I do, that the dealer cannot or will not give me compete information on the airbags. My car was maintained and in amazing condition. The last time I was at First Texas Honda for service, the advisor brought it around because they were very busy. He said he was stunned it had 125,000 miles on it. It drove like it was brand new. Please see photos and reports. If you need any further information, please let me know.
NHTSA complaint #11497478 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. Luckily for me there were no vehicles in front or behind me and there were no trains coming. I was terrified and wasn’t sure what to do but I pushed the Drive button and the vehicle went ahead as if nothing happened.
NHTSA complaint #11754308 — an unverified report by a vehicle owner.
Santa Clarita, CACrash
UNKNOWN OR OTHER
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the gas pedal) and the car lept forward, jumping a 3 foot long curb, striking the vehicle parked in front of me. The tires kept spinning as though the gas pedal was being depressed, even though the vehicle could no longer make any forward progress since it had run into the front of the vehicle parked in front of me. We’re it not for the vehicle in front, I feel that the car would have continued accelerating forward and could have caused injury or death to customers in the shopping center and/or damage to other vehicles or structures. The vehicle was towed and is currently in the body shop for repairs, but I don’t think this addresses my concern for the sudden acceleration. I don’t want to drive it in case the problem reoccurs and could cause further damage. I’ve reached out to Honda to see if I can tow the vehicle to their service repair center to try to diagnose the problem by reading data from the car’s computer, but they have not responded. I checked the floor mats and they were flat and properly installed. If I had mistakenly depressed the gas pedal (not likely as I was already braking as I approached the parking space), I would have thought that the collision avoidance system would have braked the vehicle. Airbags also did not deploy in either vehicle.
NHTSA complaint #11747521 — an unverified report by a vehicle owner.
Santa Clarita, CACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the gas pedal) and the car lept forward, jumping a 3 foot long curb, striking the vehicle parked in front of me. The tires kept spinning as though the gas pedal was being depressed, even though the vehicle could no longer make any forward progress since it had run into the front of the vehicle parked in front of me. We’re it not for the vehicle in front, I feel that the car would have continued accelerating forward and could have caused injury or death to customers in the shopping center and/or damage to other vehicles or structures. The vehicle was towed and is currently in the body shop for repairs, but I don’t think this addresses my concern for the sudden acceleration. I don’t want to drive it in case the problem reoccurs and could cause further damage. I’ve reached out to Honda to see if I can tow the vehicle to their service repair center to try to diagnose the problem by reading data from the car’s computer, but they have not responded. I checked the floor mats and they were flat and properly installed. If I had mistakenly depressed the gas pedal (not likely as I was already braking as I approached the parking space), I would have thought that the collision avoidance system would have braked the vehicle. Airbags also did not deploy in either vehicle.
NHTSA complaint #11747521 — an unverified report by a vehicle owner.
Wrightsville, PA
STEERING
At approximately 148,000 miles the steering would have an intermittent notchy, or sticky, feeling while driving straight. While driving straight at cruising speed, I noticed that the resistance on the left side of the steering wheel was greater than the right side, then the resistance would decrease suddenly (release), and the steering wheel would rotate slightly to the right, but less than 1 degree, so it would be hardly noticeable on video. The issue seems to only present itself after the vehicle is driven 20-40 minutes and when the temperature is 47 degrees or higher. I have noticed it at low speed (15-20mph) and at highway speeds. If I recall correctly, the issue first presented itself when we had our first 60 degree day and I was driving on the highway with the wheel straight. Then as I accumulated miles throughout the weeks, I would notice that it didn't happen on colder days but then happened more often on warmer days. Now that the vehicle has ~148,800 miles on it, and the air temperature is 67 degrees, the issue presented itself this morning (4/1/2026) after 3 minutes of driving and during the first sweeping left turn on my commute and at approximately 40 mph. Then the issue continued to happen throughout the drive, eventually becoming nearly constant by the end of the 45-minute commute. I do have an appointment with the Honda dealer for diagnosis, but the service advisor and I suspect that the steering rack is failing.
NHTSA complaint #11728435 — an unverified report by a vehicle owner.
Sheboygan, WI
ELECTRICAL SYSTEM
Battery keeps draining. On my 3rd battery and believe there’s a defect in the DC/DC converter (earlier recall - K9E). This has caused issues being stranded in the cold.
NHTSA complaint #11714605 — an unverified report by a vehicle owner.
Phoenix, AZ
SERVICE BRAKES
This 2020 Honda Insight performed “phantom braking” of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This occurred 08/23/2025. The car is well maintained and does not have any service issues. This was completely random.
NHTSA complaint #11682568 — an unverified report by a vehicle owner.
This 2020 Honda Insight performed “phantom braking” of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This occurred 08/23/2025. The car is well maintained and does not have any service issues. This was completely random.
NHTSA complaint #11682568 — an unverified report by a vehicle owner.
at 18,000 milesBeaufort, NC
ELECTRICAL SYSTEM
The contact owns a 2020 Honda Insight. The contact stated that after starting the vehicle, several unknown warning lights illuminated. During the failure, the brakes failed to function as intended, and the Lane Departure, Cruise Control, and Forward Collision Avoidance features failed to function as intended. The failure was intermittent. During the first failure, the vehicle was turned off and restarted after several minutes and the vehicle operated as intended. The vehicle was taken to the dealer and diagnosed with battery failure. The dealer also determined that the brake pedal simulator had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 18,000.
NHTSA complaint #11675716 — an unverified report by a vehicle owner.
at 18,000 milesBeaufort, NC
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Honda Insight. The contact stated that after starting the vehicle, several unknown warning lights illuminated. During the failure, the brakes failed to function as intended, and the Lane Departure, Cruise Control, and Forward Collision Avoidance features failed to function as intended. The failure was intermittent. During the first failure, the vehicle was turned off and restarted after several minutes and the vehicle operated as intended. The vehicle was taken to the dealer and diagnosed with battery failure. The dealer also determined that the brake pedal simulator had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 18,000.
NHTSA complaint #11675716 — an unverified report by a vehicle owner.
at 18,000 milesBeaufort, NC
FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Honda Insight. The contact stated that after starting the vehicle, several unknown warning lights illuminated. During the failure, the brakes failed to function as intended, and the Lane Departure, Cruise Control, and Forward Collision Avoidance features failed to function as intended. The failure was intermittent. During the first failure, the vehicle was turned off and restarted after several minutes and the vehicle operated as intended. The vehicle was taken to the dealer and diagnosed with battery failure. The dealer also determined that the brake pedal simulator had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 18,000.
NHTSA complaint #11675716 — an unverified report by a vehicle owner.
Caraway, AR
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I was driving home from vacation when my engine splash plate came loose from my car on the interstate. The splash plate fell down and dragged on highway creating friction under my car. The metal had fallen down and was chipping away creating dangerous debris to my car and other cars on the highway. Roadside service was no help, per usual. I was traveling alone. The splash plate had to be removed entirely to prevent a fire and more damage to my car. I couldn’t remove the splash plate on the side of the interstate. I drove 30-40 mph to get help to prevent further damage or loss of property and my life.
NHTSA complaint #11671578 — an unverified report by a vehicle owner.
Fort Worth, TX
SERVICE BRAKES
I was driving down the highway, with no one in front of me, and my car alerted BRAKE and brought my car from 70 to an almost complete stop. This jerked myself and my passenger and caused a heat mark from the seat belt on my collar bone. It has done it multiple times since then. I'm terrified to be in traffic and for it to do this. This is most definitely putting my safety at risk, and the safety of others. I have not taken it to the dealership yet.
NHTSA complaint #11641019 — an unverified report by a vehicle owner.
Fort Worth, TX
FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving down the highway, with no one in front of me, and my car alerted BRAKE and brought my car from 70 to an almost complete stop. This jerked myself and my passenger and caused a heat mark from the seat belt on my collar bone. It has done it multiple times since then. I'm terrified to be in traffic and for it to do this. This is most definitely putting my safety at risk, and the safety of others. I have not taken it to the dealership yet.
NHTSA complaint #11641019 — an unverified report by a vehicle owner.
I was driving down the highway, with no one in front of me, and my car alerted BRAKE and brought my car from 70 to an almost complete stop. This jerked myself and my passenger and caused a heat mark from the seat belt on my collar bone. It has done it multiple times since then. I'm terrified to be in traffic and for it to do this. This is most definitely putting my safety at risk, and the safety of others. I have not taken it to the dealership yet.
NHTSA complaint #11641019 — an unverified report by a vehicle owner.
I was driving on a two lane road driving over a small paved bridge going about 40mph with a car next to me and a car behind me nothing in front of me when my car did a hard phantom brake. No pre warning, the display did show BRAKE and it did beep. But everything was sudden. Luckily the car behind was able to slam on brakes. The car behind me continued to follow but was at least 4 car lengths away. I assume bc they didn't know why I braked.
NHTSA complaint #11610677 — an unverified report by a vehicle owner.
at 49,000 milesOlympia, WA
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated the vehicle had stalled on several occasions. Additionally, the vehicle occasionally failed to start-up. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
NHTSA complaint #11590427 — an unverified report by a vehicle owner.
Schaumburg, IL
STRUCTURE:BODY
The whole hood vibrates while driving or when is windy, very noticeable at times. It was replaced once, almost a year ago but now it needs to be replaced again. same problem eventually the latches will be damaged creating a very hazardous situation. This vehicle has not been on an accident
NHTSA complaint #11523320 — an unverified report by a vehicle owner.
Kansas City, MOCrash1 injured
POWER TRAIN
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness. I skidded into a concrete barrier on the right side of the highway and was found unconscious at the scene. The damage to the passenger side body of the vehicle is minor and does not match the catastrophic failure of the wheel, leading me to believe the wheel failed and caused the crash, not that the crash resulted in the damage to the wheel. The vehicle is currently at a tow lot and available for inspection. Luckily, no other vehicles were involved, but I was injured and could have easily been killed, or injured and killed others as it is a busy highway, especially during rush hour when this occurred. Inspection by the insurance company is pending. The police did not investigate as a safety incident because they immediately said on site that almost all single vehicle accidents are drug/alcohol related and treated it like a DUI stop. I passed field sobriety tests and a breathalyzer on scene and blood work at the hospital showed no drugs or alcohol in my system. I am missing time and memories starting about 5 minutes before the crash and for about 30 minutes after as a result of my concussion, I do not remember much besides a feeling that my car was falling, then I remember being woken up by the cop asking if I was under the influence.
NHTSA complaint #11510208 — an unverified report by a vehicle owner.
Kansas City, MOCrash1 injured
WHEELS
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness. I skidded into a concrete barrier on the right side of the highway and was found unconscious at the scene. The damage to the passenger side body of the vehicle is minor and does not match the catastrophic failure of the wheel, leading me to believe the wheel failed and caused the crash, not that the crash resulted in the damage to the wheel. The vehicle is currently at a tow lot and available for inspection. Luckily, no other vehicles were involved, but I was injured and could have easily been killed, or injured and killed others as it is a busy highway, especially during rush hour when this occurred. Inspection by the insurance company is pending. The police did not investigate as a safety incident because they immediately said on site that almost all single vehicle accidents are drug/alcohol related and treated it like a DUI stop. I passed field sobriety tests and a breathalyzer on scene and blood work at the hospital showed no drugs or alcohol in my system. I am missing time and memories starting about 5 minutes before the crash and for about 30 minutes after as a result of my concussion, I do not remember much besides a feeling that my car was falling, then I remember being woken up by the cop asking if I was under the influence.
NHTSA complaint #11510208 — an unverified report by a vehicle owner.
Kansas City, MOCrash1 injured
SUSPENSION
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness. I skidded into a concrete barrier on the right side of the highway and was found unconscious at the scene. The damage to the passenger side body of the vehicle is minor and does not match the catastrophic failure of the wheel, leading me to believe the wheel failed and caused the crash, not that the crash resulted in the damage to the wheel. The vehicle is currently at a tow lot and available for inspection. Luckily, no other vehicles were involved, but I was injured and could have easily been killed, or injured and killed others as it is a busy highway, especially during rush hour when this occurred. Inspection by the insurance company is pending. The police did not investigate as a safety incident because they immediately said on site that almost all single vehicle accidents are drug/alcohol related and treated it like a DUI stop. I passed field sobriety tests and a breathalyzer on scene and blood work at the hospital showed no drugs or alcohol in my system. I am missing time and memories starting about 5 minutes before the crash and for about 30 minutes after as a result of my concussion, I do not remember much besides a feeling that my car was falling, then I remember being woken up by the cop asking if I was under the influence.
NHTSA complaint #11510208 — an unverified report by a vehicle owner.
Austin, TXCrash1 injured
AIR BAGS
On September 16, 2022, I was in an accident where a driver hit me on the rear passenger side. I went a through a green light of an intersection on the Mopac N feeder Road and Duvall. Either both our lights were green or the other driver was dishonest and his was red. Every airbag deployed. Based on the impact, it would be highly unlikely to sustain a cracked sternum. The impact was to the right and slightly behind me. I have requested information from Honda America on the airbags and they refuse. They further insulted me by telling to go to a dealership. After this, Honda is the last car I would purchase or lease. Having worked at dealerships for many years, I am certain Honda knows, as well as I do, that the dealer cannot or will not give me compete information on the airbags. My car was maintained and in amazing condition. The last time I was at First Texas Honda for service, the advisor brought it around because they were very busy. He said he was stunned it had 125,000 miles on it. It drove like it was brand new. Please see photos and reports. If you need any further information, please let me know.
NHTSA complaint #11497478 — an unverified report by a vehicle owner.
Center Ossipee, NH
POWER TRAIN
Driving down highway at highway speed and car shot 52 failure codes. Car lost power and crawled to side of road. Nearly got rear ended multiple times trying to remove vehicle from roadway. Engine permanent codes U0111 U012D U0110 U12A5 U1206 U1205 Anti lock brakes permanent codes U040168 CAN Gateway Permanent codes U0029-00 Electric power train traction motor control module permanent code U1204 U12A5 U1205 U0100 U012D U1206 U0111 Electric power steering permanent codes U0416-68 Electric servo brake - permanent codes U0029-00 U0401-68 Integrated driver support system - permanent codes U0418-92 C0023-F0 U0100-F1 U0122-F1 U0100-00 C0031-62 C0034-62 C003A-62 U0416-68 Tire Pressure monitoring permanent codes U040168 OBDII Codes U1204 U12A5 U1205 U0100 U012D U1206 U0111 OBDII Permanent codes U1206 U12A5 U1205 U0111 U012D U0110 Over 41 codes documented and Honda says there is nothing wrong with the vehicle.
NHTSA complaint #11496856 — an unverified report by a vehicle owner.
Center Ossipee, NH
ELECTRICAL SYSTEM
Driving down highway at highway speed and car shot 52 failure codes. Car lost power and crawled to side of road. Nearly got rear ended multiple times trying to remove vehicle from roadway. Engine permanent codes U0111 U012D U0110 U12A5 U1206 U1205 Anti lock brakes permanent codes U040168 CAN Gateway Permanent codes U0029-00 Electric power train traction motor control module permanent code U1204 U12A5 U1205 U0100 U012D U1206 U0111 Electric power steering permanent codes U0416-68 Electric servo brake - permanent codes U0029-00 U0401-68 Integrated driver support system - permanent codes U0418-92 C0023-F0 U0100-F1 U0122-F1 U0100-00 C0031-62 C0034-62 C003A-62 U0416-68 Tire Pressure monitoring permanent codes U040168 OBDII Codes U1204 U12A5 U1205 U0100 U012D U1206 U0111 OBDII Permanent codes U1206 U12A5 U1205 U0111 U012D U0110 Over 41 codes documented and Honda says there is nothing wrong with the vehicle.
NHTSA complaint #11496856 — an unverified report by a vehicle owner.
Center Ossipee, NH
ENGINE
Driving down highway at highway speed and car shot 52 failure codes. Car lost power and crawled to side of road. Nearly got rear ended multiple times trying to remove vehicle from roadway. Engine permanent codes U0111 U012D U0110 U12A5 U1206 U1205 Anti lock brakes permanent codes U040168 CAN Gateway Permanent codes U0029-00 Electric power train traction motor control module permanent code U1204 U12A5 U1205 U0100 U012D U1206 U0111 Electric power steering permanent codes U0416-68 Electric servo brake - permanent codes U0029-00 U0401-68 Integrated driver support system - permanent codes U0418-92 C0023-F0 U0100-F1 U0122-F1 U0100-00 C0031-62 C0034-62 C003A-62 U0416-68 Tire Pressure monitoring permanent codes U040168 OBDII Codes U1204 U12A5 U1205 U0100 U012D U1206 U0111 OBDII Permanent codes U1206 U12A5 U1205 U0111 U012D U0110 Over 41 codes documented and Honda says there is nothing wrong with the vehicle.
NHTSA complaint #11496856 — an unverified report by a vehicle owner.
Palmdale, CA
ELECTRICAL SYSTEM
I WAS DRIVING AT 65-70 MPH ON A FREEWAY, AND ALL OF A SUDDEN THE CAR SPEED DROPPED EVEN MY FOOT IS ON THE GAS PEDAL, THE CAR SLOW DOWN TO 40MPH WHEN DECIDED TO PULL OVER TO THE SHOULDER, BARELY ENOUGH TIME TO GET OUT OF DANGER. THE CAR ENGINE SHOT DOWN BY ITS SELF, I COULD NOT MOVE THE VEHICLE TO THE FAR RIGHT ASS I WANTED TOO. THE WARNING LIGHT ON DASH BOARD INDICATED IN RED " POWER SYSTEM " BOTTOM OF IT IN WHITE LIGHT " POWER SYSTEM PROBLEM DO NOT DRIVE" THEN A MINUTE LATER, THE WARNING LIGHT CHANGED TO A RED LOGO OF A BATTERY 12 VOLT BATTERY CHARGING SYSTEM PROBLEM DO NOT DRIVE.
NHTSA complaint #11477975 — an unverified report by a vehicle owner.