Owners have filed 51 complaints
about the 2011 Honda Insight with NHTSA between 2011 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 3 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Honda Insight. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
72% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
312.0%
1,000 – 9,999 miles
14.0%
10,000 – 24,999 miles
832.0%
25,000 – 49,999 miles
936.0%
50,000 – 74,999 miles
14.0%
75,000 – 99,999 miles
28.0%
100,000 – 149,999 miles
14.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2011peak 8Aug 2026
NHTSA investigations into the 2011 Honda Insight
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2011 Honda Insight
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016046269,201 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Reports where the owner recorded a crash, a fire, an injury or a death.
at 42,000 milesRound Rock, TXCrash1 injured
POWER TRAIN
THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.
NHTSA complaint #10895950 — an unverified report by a vehicle owner.
at 42,000 milesRound Rock, TXCrash1 injured
AIR BAGS
THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.
NHTSA complaint #10895950 — an unverified report by a vehicle owner.
at 42,000 milesRound Rock, TXCrash1 injured
VEHICLE SPEED CONTROL
THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.
NHTSA complaint #10895950 — an unverified report by a vehicle owner.
at 16,000 milesWoodcliff Lake, NJCrash
SUSPENSION
I HAD MY 2011 HONDA INSIGHT FOR ABOUT A YEAR AND LOST CONTROL IN THE SNOW AT ABOUT 25 MPH AND CRASHED INTO THE CURB. MY FRONT RIGHT SIDE SUSTAINED EXTENSIVE DAMAGE AND WAS FIXED BY HONDA, AND PAID FOR BY MY INSURANCE. IT TURNED OUT THAT MY FRONT TIRES WE COMPLETELY WORN OUT AT ABOUT 16,000 MILES. I THOUGHT IT WAS JUST A BAD SET OF TIRES, BUT ABOUT 1 YEAR LATER, DURING AN OIL CHANGE, I WAS TOLD MY TIRES WERE WORN OUT AGAIN. THIS TIME THEY WENT FOR ABOUT 17,000 MILES. I CONTACTED HONDA AND THEY TOLD ME IT'S MY PROBLEM BECAUSE THEY DON'T "WARRANTY TIRES". HOWEVER, THEY CHOSE THE TIRES AND YOU CAN'T DRIVE A CAR WITHOUT THE TIRES. FIRSTLY, IT'S UNSAFE TO PUT TIRES THAT ERODE SO QUICKLY ONTO CARS. SECONDLY, ANY SAVINGS ONE GETS WITH DECREASED FUEL USAGE IS COMPLETELY OBLITERATED BY HAVING TO REPLACE TIRES, DITTO WITH PETROLEUM PRODUCT SAVINGS.
NHTSA complaint #10509586 — an unverified report by a vehicle owner.
at 17,000 milesRamona, CACrash1 injured
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE CAUSING HER TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE SEAT BELT DID NOT LOCK AND HER HEAD HIT THE STEERING WHEEL. THE CONTACT SUSTAINED A MINOR CONCUSSION AND MISSING TEETH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10492915 — an unverified report by a vehicle owner.
at 17,000 milesRamona, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE CAUSING HER TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE SEAT BELT DID NOT LOCK AND HER HEAD HIT THE STEERING WHEEL. THE CONTACT SUSTAINED A MINOR CONCUSSION AND MISSING TEETH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10492915 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 94,000 milesLos Angeles, CA
ENGINE
The contact owns a 2011 Honda Insight. The contact stated that while driving 30 MPH, there was a loud clunking sound coming from the vehicle while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the motor mounts had failed and needed to be replaced. The motor mounts were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and stated that the warranty might be honored. The approximate failure mileage was 94,000.
NHTSA complaint #11757687 — an unverified report by a vehicle owner.
at 147,522 milesFort Washington, PA
ENGINE
ON 21 OCT 2020, WAS DRIVING ON THE HIGHWAY AT STEADY SPEED USING CRUISE CONTROL ON LEVEL GROUND. ENGINE SUDDENLY LOST POWER. LIMPED OFF HIGHWAY, UNABLE TO EXCEED 20 MPH. ERRATIC IDLE. CEL, CHECK EMISSIONS AND CHECK VSA DISPLAYED ON DRIVER'S INFORMATION DISPLAY. OCCURRED AT 147523. DEALER RECOMMENDED REPLACEMENT OF TIMING CHAIN, TENSIONER AND GUIDES, ALL SPARK PLUGS, AND NEW PISTONS AND RINGS AS A RESULT OF OBSERVING OIL ON SPARK PLUGS. LAST OIL CHANGE OCCURRED AT 140940 MILES. I DECLINED REPAIRS AS COST EXCEEDED REMAINING VALUE OF CAR.
NHTSA complaint #11384914 — an unverified report by a vehicle owner.
Jacksonville, FL
AIR BAGS
TAKATA RECALL - PARTS TO REMEDY DEFECTIVE AIRBAGS HAVE NOT BEEN MADE AVAILABLE!
NHTSA complaint #10938807 — an unverified report by a vehicle owner.
at 80,000 milesHudson, FL
AIR BAGS
I GOT A NOTICE THAT BOTH AIRBAGS ON MY CAR WERE FAULTY AND THAT HONDA WOULD FIX THEM FOR FREE. THE PARTS DIDN'T COME IN FOR 3 OR 4 MONTHS. I WAS COMMUTING 400 MILES A WEEK FOR WORK AND ASKED THEM TO PROVIDE A RENTAL CAR FOR ME UNTIL THEN. THEY WOULD FURNISH THE CAR BUT I WAS RESPONSIBLE FOR THE INSURANCE ON IT. THEY TOLD ME TO GET IT INSURED BY MY OWN PERSONAL AUTO INSURANCE COMPANY. MY INSURANCE COMPANY TOLD ME THEY WOULD NOT DO THAT AND NEITHER WOULD ANY OTHER. SINCE I COULD NOT AFFORD TO PAY THE $20.00 A DAY FOR THE RENTAL CAR INSURANCE I HAD TO JUST TAKE MY CHANCES OF SERIOUS INJURY OR EVEN DEATH IN THE EVENT OF MY AIRBAGS GOING OFF. MY 82 YEAR OLD MOTHER RODE IN THAT CAR TO HER DOCTOR'S APPOINTMENTS AND THE GROCERY. WE BOTH HAVE COPD AND I HAVE A PACEMAKER. THE STRESS THE SITUATION CAUSED WAS STAGGERING AND CERTAINLY NOT GOOD FOR EITHER OF US. WHAT GOOD DID IT DO FOR HONDA TO INFORM ME OF THE RECALL IF THEY COULDN'T FIX IT RIGHT AWAY AND WOULD NOT PAY THE INSURANCE SO I COULD GET A RENTAL CAR? I GUESS THE SICK AND ELDERLY DON'T MATTER TO A BIG COMPANY LIKE HONDA.
NHTSA complaint #10935002 — an unverified report by a vehicle owner.
Tupelo, MS
AIR BAGS
TAKATA RECALL WE'VE BEEN NOTIFIED TWICE TO GET OUR CAR REPAIRED. WHEN CONTACTING DEALERSHIP, WE'RE TOLD THE PARTS ARE NOT AVAILABLE TO REPAIR. WE LIVE IN MISSISSIPPI, WHERE THE CLIMATE IS HUMID AND HOT. WE UNDERSTAND THIS A HIGH-RISK ENVIRONMENT FOR A MALFUNCTION. WE WOULD LIKE TO KNOW WHEN WE CAN EXPECT TO HAVE THIS SAFETY ISSUE CORRECTED.
NHTSA complaint #10934580 — an unverified report by a vehicle owner.
Annaplois, MD
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT F TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10928184 — an unverified report by a vehicle owner.
Meadows Place, TX
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/28/16 *BF UPDATED 01/04/17*LJ THE CONSUMER STATED AFTER WAITING SIX MONTHS, THE AIR BAG WAS FINALLY REPLACED IN NOVEMBER 2016. UPDATED 01/05/17.
NHTSA complaint #10918753 — an unverified report by a vehicle owner.
at 6,745 milesRochester, NY
AIR BAGS
TAKATA RECALL. DEALER SAID THE FIX WOULD OCCUR DURING THE SUMMER; SO FAR NOTHING. I WORRY EVERY TIME I DRIVE THAT I COULD BE KILLED BY A SAFETY DEVICE.
NHTSA complaint #10917720 — an unverified report by a vehicle owner.
Panorama City, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 AND 16V061000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10914357 — an unverified report by a vehicle owner.
SAN Jose, CA
AIR BAGS
TAKATA AND PASSENGER RECALLS. I RECEIVED A RECALL NOTICE LAST MARCH, 2016 FOR AN AIR BAG RECALL. I HAVE CALLED THE DEALERSHIP, CAPITOL HONDA SEVERAL TIMES. SOMETIMES THEY SAY THE WILL ORDER THE PART. I NEVER GET A STRAIGHT ANSWER. I CALLED THE MANAGER AND LEFT A VOICE MESSAGES, BUT NEVER GOT A CALL BACK. I LIVE IN SAN JOSE AND HAVE HEARD THAT PEOPLE IN HUMID CLIMATES SHOULD BE WORRIED. I CAN'T STOP DRIVING MY CAR BECAUSE I NEED TO GET PLACES. BUT IT HAS BEEN 1/2 YEAR NOW. I AM CURRENTLY DRIVING THE CAR.
NHTSA complaint #10913709 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE LAST MARCH, 2016 FOR AN AIR BAG RECALL. I HAVE CALLED THE DEALERSHIP, JOHN EAGLE HONDA SEVERAL TIMES. SOMETIMES THEY SAY THE WILL ORDER THE PART. I NEVER GET A STRAIGHT ANSWER. I CALLED THE MANAGER AND LEFT A VOICE MESSAGE, BUT NEVER GOT A CALL BACK. I LIVE IN HOUSTON AND HAVE HEARD THAT PEOPLE IN HUMID CLIMATES SHOULD BE WORRIED. I DON'T KNOW WHAT TO DO. I CAN'T STOP DRIVING MY CAR BECAUSE I NEED TO GET PLACES. BUT IT HAS BEEN 1/2 YEAR NOW. I AM CURRENTLY DRIVING THE CAR.
NHTSA complaint #10909960 — an unverified report by a vehicle owner.
Pasadena, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10905900 — an unverified report by a vehicle owner.
SAN Francisco, CA
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10904694 — an unverified report by a vehicle owner.
RED Bluff, CA
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10904535 — an unverified report by a vehicle owner.
Sacramento, CA
AIR BAGS
TAKATA RECALL OUR FAMILY VEHICLE HAD A SAFETY RECALL ON FRONT DRIVER AND PASSENGER'S AIR BAGS. WE RECEIVED A LOANER CAR FROM UNIVERSITY HONDA DEALERSHIP IN DAVIS, CA, ON 07.20.2016 UNTIL OUR VEHICLE WAS FIXED. WE DROPPED OUR VEHICLE AT THE DEALERSHIP ON 07.30.2016 AND DEALER, ON TWO OCCASIONS, VERBALLY AND IN WRITING, CONFIRMED THAT BOTH AIR BAGS WOULD BE FIXED THAT DAY. HOWEVER, THEY ONLY CORRECTED THE DRIVER'S SIDE AIR BAG AND REQUESTED WE RETURN THE LOANER CAR AS OUR VEHICLE, ACCORDING TO THE DEALER, WAS NOW SAFE TO DRIVE. WE EXPLAINED THAT THIS IS OUR FAMILY CAR AND WE UTILIZE THE FRONT PASSENGER SEAT BUT TO NO AVAIL. WE ARE NOW DRIVING OUR VEHICLE WHICH IS UNSAFE FOR THE FRONT SEAT PASSENGER AND POSSIBLY OTHER OCCUPANTS IN CASE THE PASSENGER'S AIR BAG DEPLOYS. I HAVE BEEN IN CONTACT WITH HONDA USA SINCE 07.30.2016. IT TOOK THEM ALMOST FIVE WEEKS TO RESPOND TO MY CLAIM THAT THEY INITIALLY STATED WOULD TAKE THEM ONLY A WEEK TO REPLY. THEY DENIED MY CLAIM, 04845132, STATING THAT I DO NOT NEED TO UTILIZE THE FRONT PASSENGER SEAT BASED ON THE SIZE OF MY FAMILY. THIS IS A VERY WEAK EXCUSE ON THEIR PART AS THE VEHICLE I PURCHASED WAS AND IS INTENDED TO BE UTILIZED BY FIVE PEOPLE NOT FOUR. IT SEEMS HONDA IS CHOOSING PROFITS OVER PASSENGER SAFETY. WHAT I WOULD LIKE HONDA TO DO IS OFFER ME A FREE RENTAL UNTIL MY VEHICLE IS FULLY SAFE FOR ALL PASSENGERS.
NHTSA complaint #10899304 — an unverified report by a vehicle owner.
Avera, GA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10898956 — an unverified report by a vehicle owner.
Little Rock, AR
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10896824 — an unverified report by a vehicle owner.
at 42,000 milesRound Rock, TXCrash1 injured
POWER TRAIN
THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.
NHTSA complaint #10895950 — an unverified report by a vehicle owner.
at 42,000 milesRound Rock, TXCrash1 injured
AIR BAGS
THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.
NHTSA complaint #10895950 — an unverified report by a vehicle owner.
at 42,000 milesRound Rock, TXCrash1 injured
VEHICLE SPEED CONTROL
THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.
NHTSA complaint #10895950 — an unverified report by a vehicle owner.
Sacramento, CA
AIR BAGS
TAKATA RECALL OUR FAMILY VEHICLE HAD A SAFETY RECALL ON FRONT DRIVER AND PASSENGER'S AIR BAGS. WE RECEIVED A LOANER CAR FROM UNIVERSITY HONDA DEALERSHIP IN DAVIS, CA, ON 07.20.2016 UNTIL OUR VEHICLE WAS FIXED. WE DROPPED OUR VEHICLE AT THE DEALERSHIP ON 07.30.2016 AND DEALER, ON TWO OCCASIONS, VERBALLY AND IN WRITING, CONFIRMED THAT BOTH AIR BAGS WOULD BE FIXED THAT DAY. HOWEVER, THEY ONLY CORRECTED THE DRIVER'S SIDE AIR BAG AND REQUESTED WE RETURN THE LOANER CAR AS OUR VEHICLE, ACCORDING TO THE DEALER, WAS NOW SAFE TO DRIVE. WE EXPLAINED THAT THIS IS OUR FAMILY CAR AND WE UTILIZE THE FRONT PASSENGER SEAT BUT TO NO AVAIL. WE ARE NOW DRIVING OUR VEHICLE WHICH IS UNSAFE FOR THE FRONT SEAT PASSENGER AND POSSIBLY OTHER OCCUPANTS IN CASE THE PASSENGER'S AIR BAG DEPLOYS. WE WOULD LIKE TO UNDERSTAND WHY WE COULD NOT EXTEND THE LOANER UNTIL ALL AIR BAGS ARE FIXED AS OUR VEHICLE IS NOT SAFE FOR ALL PASSENGERS.
NHTSA complaint #10894854 — an unverified report by a vehicle owner.
Moreno Valley, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10892383 — an unverified report by a vehicle owner.
Marathon, FL
AIR BAGS
"TAKATA RECALL" I WAS NOTIFIED IN MARCH ABOUT THIS RECALL AND THAT THE PARTS WOULD BE AVAILABLE IN LATE SPRING EARLY SUMMER. NOW I SEE IT WILL BE LATE SUMMER EARLY FALL. I WANT HONDA TO PAY FOR A RENTAL CAR FOR ME UNTIL THIS IS FIXED. I FEEL LIKE I'M PUTTING MY LIFE IN JEOPARDY AS WELL AS MY PASSENGERS EVERY TIME I GET BEHIND THE WHEEL. HOW LONG DO YOU EXPECT PEOPLE TO DRIVE AROUND WITH THIS DEFECT WITHOUT OFFERING SOME REMEDY?
NHTSA complaint #10888125 — an unverified report by a vehicle owner.
Jacksonville, FL
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10886183 — an unverified report by a vehicle owner.
Lancaster, CA
AIR BAGS
TAKATA RECALL - TOOK VEHICLE IN FOR AIRBAG RECALLS ON 5/20/2016; AFTER 2 MONTHS RECEIVED VEHICLE BACK WITH ONLY 1 AIRBAG FIXED. AFTER SPEAKING TO HONDA ABOUT 2ND AIRBAG WAS ADVISED NOTHING COULD BE DONE AT THIS TIME.
NHTSA complaint #10886288 — an unverified report by a vehicle owner.