125 of the 682 complaints filed about the Honda Insight are about the airbag system — 18% of everything owners reported. The worst model year for it is 2010.
125
Complaints
18%
Share of all complaints
20
Crashes
1
Fires
AIR BAGS
The car was last driven and parked at about 8:30pm local time. At around noon the next day, we noticed that the dashboard in the vicinity of the passenger airbag was melted with an approximately 12-inch hole. There was soot staining the interior of the vehicle, and the windshield was burned and cracked above the hole in the dashboard.
NHTSA complaint #11749854 — an unverified report by a vehicle owner.
AIR BAGS
The contact's daughter owns a 2021 Honda Insight. The contact stated that while her daughter was driving at an undisclosed speed, the front driver's and passenger-side air bags suddenly deployed without impact. There was no warning light illuminated. The contact stated that the air bags cracked the front windshield and injured the driver's arm. The police arrived at the scene, but no police report was filed. The contact was unsure whether the driver had received medical attention. The contact's daughter had someone drive the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11742632 — an unverified report by a vehicle owner.
AIR BAGS
While I was going 5-10mph over a railroad crossing, the steering wheel airbag deployed as my front tires went over the grade crossing. The airbag also went left instead of straight. My hand is bruised and it sounded like a gunshot went off in my vehicle. After the deployment, the vehicle was still driveable. I drove it to a Honda dealership and they were very concerned and called corporate.
NHTSA complaint #11652413 — an unverified report by a vehicle owner.
AIR BAGS
While driving on or around September 4th, 2024, a warning light appeared on my dashboard. The warning stated “Supplemental Restraint System (SRS) Problem. See Your Dealer.” I took my car to Hare Honda for an inspection and service on September 18th, 2024, and was informed that the diagnostic process would need the car to be in the shop overnight. I rescheduled my diagnostic service for September 26, 2024. On the 26th, I received a notification regarding the diagnostic test and the warning turned out to be an internal issue with the Air Bag Control Module and it needed to be replaced. The cost for this replacement was quoted at $1,353.91. I tried searching for any recalls for my vehicle and could not find any active ones. I dug a little deeper and found out that Honda has a safety recall for the same SRS issue regarding the module used to deploy airbags. The NHTSA recall number is 18V664000 and the Honda recall numbers are B2R, C2P, and Z2Q. I tried searching for a place to claim that my car should be part of a recall that is no longer active, but I could not find a place to submit a claim for it until I found the reporting tool for the NHTSA. Any assistance would be appreciated, especially because this seems to be part of the same part that had a recall in the past and I was not notified. Looking forward to hearing from anyone! I will likely have to approve the service because I am using my car for an extended road journey on October 3rd. 2024.
NHTSA complaint #11616617 — an unverified report by a vehicle owner.
AIR BAGS
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
NHTSA complaint #11613881 — an unverified report by a vehicle owner.
AIR BAGS
There was nothing wrong with my car previously. I was driving down a main road in my town and accidentally tried turning in somewhere that wasn't a road, going under 10mph I rode atop an island in the road and my steering wheel airbag popped. I do not know if that is supposed to happen when driving at such a speed but I believe it shouldn't have. The damage has not yet been inspected. My safety was put in danger as I freaked out over said airbag being popped. There is no other damage to the car.
NHTSA complaint #11573414 — an unverified report by a vehicle owner.
AIR BAGS
The contact is a police officer with the Florida Highway Patrol. The deceased owned a 2010 Honda Insight. The vehicle was at a stop sign attempting to traverse an intersection. The deceased struck the left front of another vehicle that was in the intersection with the front end of the vehicle. The air bag deployed, the other vehicle's air bag did not deploy. The deceased was transported by ambulance and pronounced dead at a trauma center. The air bag was identified as a Takata air bag, and following an autopsy, one metal fragment from the inflator was found lodged in the deceased's chest. The Florida Highway Patrol was on the scene and filed a report. The manufacturer had not been informed of the failure. The failure mileage was unknown.
NHTSA complaint #11515983 — an unverified report by a vehicle owner.
AIR BAGS
On September 16, 2022, I was in an accident where a driver hit me on the rear passenger side. I went a through a green light of an intersection on the Mopac N feeder Road and Duvall. Either both our lights were green or the other driver was dishonest and his was red. Every airbag deployed. Based on the impact, it would be highly unlikely to sustain a cracked sternum. The impact was to the right and slightly behind me. I have requested information from Honda America on the airbags and they refuse. They further insulted me by telling to go to a dealership. After this, Honda is the last car I would purchase or lease. Having worked at dealerships for many years, I am certain Honda knows, as well as I do, that the dealer cannot or will not give me compete information on the airbags. My car was maintained and in amazing condition. The last time I was at First Texas Honda for service, the advisor brought it around because they were very busy. He said he was stunned it had 125,000 miles on it. It drove like it was brand new. Please see photos and reports. If you need any further information, please let me know.
NHTSA complaint #11497478 — an unverified report by a vehicle owner.
AIR BAGS
I was driving on the freeway driving approx 70 mph when i was involved in a near head on collision from another car that had lost control and spun around into me. And the air bags did not deploy causing my head to hit the driver side pillar and i have shoulder and lower back pain and right knee pain
NHTSA complaint #11445890 — an unverified report by a vehicle owner.
AIR BAGS
The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat could not move it's full length of travel. The reason that the seat restraint lights are on is because of the added tension on these wires from being wrapped up. some of the wires broke resulting in the warning indicators illuminating. This is a safety issue for several reasons. One you cannot adjust your seat to comfortably fit a driver of different sizes. Secondly with the warning indicators on for the supplemental restraint system, in the event of a collision, the airbags, seat restraints, and other safety features will not activate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11436922 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2021 Honda Insight. The contact stated while driving at 55 mph, a deer jumped in front of the vehicle causing the contact to hit the deer but none of the air bags deployed. The contact mentioned that the automatic brakes were engaged during the incident. No one was injured and a police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to a dealer and was awaiting an inspection. The manufacturer was not informed of the failure. The failure mileage was approximately 6,500.
NHTSA complaint #11424785 — an unverified report by a vehicle owner.
AIR BAGS
I was involved in an accident on 6/9/2021, where I was rear ended which caused tremendous damage. No air bags deployed. I have a fractured nose, large bump on head, whiplash, very badly hurt left arm and also have problems with my right motor skills.
NHTSA complaint #11420742 — an unverified report by a vehicle owner.
AIR BAGS
I HAD ACCIDENT AND AIR NEVER OPENS.
NHTSA complaint #11327126 — an unverified report by a vehicle owner.
AIR BAGS
WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.
NHTSA complaint #11258704 — an unverified report by a vehicle owner.
AIR BAGS
MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO
NHTSA complaint #11258581 — an unverified report by a vehicle owner.
AIR BAGS
MY COMPLAINT IS ABOUT MY CAR I HAD AN ACCIDENT ON SEPTEMBER 26, 2018, IN BINGHAMTON NY. MY AIRBAG WAS DEPLOYED, THE SEATBELT WAS DAMAGE, AND ALSO THE FRONT BUMPER. AFTER I HAD THE ACCIDENT I RECEIVED A RECALL PAPER AND WHEN I VERIFIED THE NUMBER I FOUND I HAD A RECALL. I CALLED AND TALKED TO THEM, I ALSO SEND THE FIRST COMPLAINT. THEY SENT ME AN APPLICATION I FILLED IT OUT AND SENT IT BACK. WHEN I CALL THEY SAID TO ME THEY STILL WORKING ON IT. I RECENTLY RECEIVED ANOTHER RECALL PAPER I CALLED JUST TO BE INFORM ABOUT EVERYTHING. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11205376 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AFTER IT FLASHED RANDOMLY. THE FAILURE OCCURRED LESS THAN A YEAR AFTER THE VEHICLE WAS PURCHASED. VALLEY HI HONDA (5710 VALLEY PARK LN, VICTORVILLE, CA 92394, (760) 962-9600) STATED THAT THE VIN WAS NOT INCLUDED IN ANY AIR BAG RECALLS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11155662 — an unverified report by a vehicle owner.
AIR BAGS
I WAS DRIVING MY CAR IN SEPTEMBER AND I HIT MY BREAK TO STOP MY CAR.AT THAT TIME, MY BREAK DID NOT WORK. I FINALLY HIT ANOTHER CAR AND MY AIRBAG DEPLOYED AND EXPLODED. THAT WAS HAPPENING UPFRONT DICKINSON TOWN BINGHAMTON NY 13905. I HAD REPPORT FROM THE POLICE. THE RECALL NUMBER I RECEIVED FROM NHTSA IS 18V-661.
NHTSA complaint #11154694 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED WITH FORCE AND INJURED THE CONTACT'S FACE AND LOWER BACK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TT
NHTSA complaint #11154515 — an unverified report by a vehicle owner.
AIR BAGS
THE INFLATORS WERE REPLACED 3/24/16 AND 7/29/16. ON 7/5/17 MY SON WAS HIT BY A MAN RUNNING A RED LIGHT. TO MAKE A LONG STORY SHORT, MY SON SUFFERED NUMEROUS INJURIES INCLUDING BEING KNOCKED OUT BY THE AIRBAG AND CONTINUES TO SUFFER FROM THE CONCUSSION - I KNOW THE OLD AIRBAG/INFLATOR WOULD HAVE BEEN WORSE. ALSO, THE SEATBELT BRUISED HIS CHEST AND THE DOCTOR THOUGHT HE HAD HEART DAMAGE. ECHOCARDIOGRAM SHOWED EVERYTHING WAS FINE - JUST BAD CHEST BRUISE. MY CONCERN IS THAT EVEN THOUGH THE INFLATORS WERE REPLACED THEY, THE AIRBAG/INFLATOR, STILL CAUSED DAMAGE. 14 MONTHS LATER AND STILL HAVING ISSUES WITH TBI. MY SON IS 5'11" AND SITS AS FAR BACK AS POSSIBLE WHEN HE DROVE THE CAR. I'M SENDING 2 PICTURES SO YOU CAN SEE THAT THE CAR WAS DESTROYED. THIS IS JUST AN FYI.
NHTSA complaint #11144706 — an unverified report by a vehicle owner.