The contact owns a 2011 Honda Insight. The contact stated that while driving 30 MPH, there was a loud clunking sound coming from the vehicle while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the motor mounts had failed and needed to be replaced. The motor mounts were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and stated that the warranty might be honored. The approximate failure mileage was 94,000.
NHTSA complaint #11757687 — an unverified report by a vehicle owner.
Under certain circumstances, the portion of the PCU that controls charging of the 12 volt accessory battery malfunctions, sending the PCU into a "fail safe" mode, preventing battery charging and activating warning displays for the driver. This has caused my vehicle to stall while driving, potentially increasing the risk of a crash. Other honda hybrids during this year have been recalled but not by my VIN number, however I am having the exact same issue. Below has me give a specific date but this happens almost every morning.
NHTSA complaint #11701339 — an unverified report by a vehicle owner.
I have had a 2013 Honda Insight since September 2024 and I have complained about excessive oil consumption since October 2024.This past Saturday my car stopped on the highway when I tried to accelerate. It was towed to Honda and the diagnostic comes back as piston ring replacement with spark plugs. Last November I had 2 spark plugs replaced and my ignition coils. There was an ESB put out by Honda but I was not the current owner then so Honda doesn’t want to cover the cost. I also have contacted the dealership, that is not a certified reseller of Honda, mark Sweeney Buick of Cincinnati, Ohio but since I signed an As Is contract they stated they wouldn’t assist. The first week I got the car there were problems. I feel like mark Sweeney didn’t fully check their car before it was sold. Honda clearly saw that customers were having issues with the oil consumption, otherwise they wouldn’t have put out an 2 ESBs in the first place. I’d really like some assistance on this problem if possible. Attached will be both quotes, 1 from Nov 2024 were actually work was done and the other is what currently needs to be fixed on the car, mainly the piston rings and spark plugs.
NHTSA complaint #11700069 — an unverified report by a vehicle owner.
The car has only 83000 miles. We bought the vehicle 2 months ago from the estate of an individual that passed away. We were driving the vehicle and the gas pedal stopped working. Prior to this happening, we noticed no oil leak from the car. Per the manual we were checking oil level everytime we filled car up and would top it as it would be lower. We were driving the car on the highway and when we pressed on the gas pedal it stopped working, the car was not moving. Several lights came on the car, check engine etc. We took it to the dealership for a check and was told that the car needed a new engine at the tune of $17000. Honda Company stated that the car had no warranty on the engine and they would take no responsibility for failure. Was told engine block and piston 1 to 4 had misfire. No prior warning was given to us. The spark plugs for those pistons had melted the head.
NHTSA complaint #11631368 — an unverified report by a vehicle owner.
Noticed decreased performance & frequent oil changes in 2015. At first, I did not know the weak engine performance was related to the oil consumption & was never offered diagnostic testing until May 2023 across multiple Honda shops in different states. With this, I was under the impression that my car was performing within normal limits. Finally in May 2023 the local Honda shop recommended the proper diagnostic test & told me about the known piston/oil consumption defect known to this model & the (expired) warranty extension that was associated with it. I returned end of Aug 2023 to get results of my oil consumption test, which was positive. At this time, they quoted me a repair cost (to change out the piston rings, gaskets, & spark plugs) but I had to defer due to the high cost. The service representative that day happened to be rude/dismissive & also did not tell me how urgent this repair is or what the consequences of not repairing could be. I have been driving my car in the local area/mainly on surface streets while waiting for the service manager to get back to me about appealing to Honda USA for a goodwill repair. In the interim, my car suddenly & randomly stopped working while on the road. Just started shuddering, engine lost power & could not go more than 10 mph. 4 engine lights came on (check emissions, steering, VSA, hill assist systems). No real warning beforehand, I had been living with this defect undiagnosed for years. I was fortunately on a small streets at night when there was no traffic, so I did not lose power with other cars around, but had this happened on a busy/fast road, it could have easily caused an accident.
NHTSA complaint #11554741 — an unverified report by a vehicle owner.
Engine light came on around 60,000 miles. Indicated cylinder 4 compression off. Eventually diagnosed as blown head gasket resulting in engine replacement costing over $4300. I was told there was an extended warranty on the 2017 and 2018 models but not the 2019 model year. I did purchase one of the first insights produced in the 2019 model year and wonder if I received an engine with the same issue as the 2018.
NHTSA complaint #11532188 — an unverified report by a vehicle owner.
I experienced "rough running" of my 2013 Honda Insight just prior to August of 2021. Initial work on the vehicle helped, but repairs became increasingly expensive and extensive. EX: A simple oil change on about 8/2/2021 (mileage at 64,545). At about mileage 68,370 the vehicle failed again (showing check engine light / stalling); repair shop found a misfire on cylinder #4, and all 8 of the spark plugs were replaced. Then on/about Nov./2022 (mileage at 71,988), the vehicle was running rough again (with check engine light on) and the repair shop found a miss in cylinder #4 again, and then replaced cylinder #4 spark plugs and coils. On/about Feb./2023, the vehicle had more problems (running rough) and then the repair shop found a misfire on #4 again (spark plug was replaced.) On/about 5/18/2023, I took my vehicle in for a routine oil change. About two days later, on/about 5/20/2023, I (along with my girlfriend) drove on the freeway for a long trip. We had only been on the freeway for a few miles when the engine died. I had accelerated to 75 m.p.h. on a slight upgrade and was in the process of setting the cruise control when the engine revved up to 4,000 r.p.m.'s (as if it was climbing a steep hill); several warning lights showed up on the dashboard. I immediately disengaged the cruise control while in the left lane and (thankfully due to no vehicles being near us) was able to get the vehicle off to the right edge of the freeway. The vehicle had no power. I called a tow truck and the driver attempted to drive the Honda Insight onto his ramp (with thick smoke billowing out of the exhaust pipe) but it was only able to go half the car length up the ramp. At first, I was told it needed 2 spark plugs and was fixed. I reminded them that all 8 had recently been replaced; they then said no compression on #2 / that engine was dead. Took it to Honda; diagnosed it as the oil consumption issue. Check lights are for systems: emmission, brake, VSA, w/ various other lights on dash.
NHTSA complaint #11525650 — an unverified report by a vehicle owner.
The contact owns 2013 Honda Insight. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine was consuming 3-4 quarts of oil per 1,000 miles driven. The check engine warning light was illuminated. The vehicle was taken to the dealer, who performed an oil change. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.
NHTSA complaint #11521510 — an unverified report by a vehicle owner.
I have owned my Honda Insight for almost 10 years now. I bought it because it has great MPG. But this year has been horrible for it. It suddenly lost power while I was driving on the highway. Luckily I was able to move over to the side, and traffic was not too heavy at the time. Checkered Flag Honda in Virginia Beach, VA performed a TSB on it, and again two months ago, stating the exact same repair to be done each time. Now, it is displaying the very same symptoms I took it in for the first time, AGAIN. I will be uploading those reciepts as soon as I can find them tomorrow. After looking online, it is very obvious that I am not the only one with this same problem that could possibly endanger drivers. Honda has failed for over 10 years to find the manufacturer defect in the 2010-2014 Honda Insights, and have been issuing repeated TSBs, with only minor deviations stating the same repair to be performed (details below). I confirmed in CarComplaints.com and InsightCentral.net, that Honda is indeed screwing people over on this. A compiled TSB history and detailed list are available in a shared excel file from my Google Drive here: https://docs.google.com/spreadsheets/d/1lO7Z4vrtbtS9EzqW-PPwutNHTc4IPA2r/edit?usp=sharing&ouid=107278015992975669585&rtpof=true&sd=true My guess is this could end up being a class action Lawsuit, judging by the responses of some of these folks in the forums. If you have any possibility of helping us with this, please do. And God Bless. -[XXX], USN (ret.) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11514718 — an unverified report by a vehicle owner.
Driving down highway at highway speed and car shot 52 failure codes. Car lost power and crawled to side of road. Nearly got rear ended multiple times trying to remove vehicle from roadway. Engine permanent codes U0111 U012D U0110 U12A5 U1206 U1205 Anti lock brakes permanent codes U040168 CAN Gateway Permanent codes U0029-00 Electric power train traction motor control module permanent code U1204 U12A5 U1205 U0100 U012D U1206 U0111 Electric power steering permanent codes U0416-68 Electric servo brake - permanent codes U0029-00 U0401-68 Integrated driver support system - permanent codes U0418-92 C0023-F0 U0100-F1 U0122-F1 U0100-00 C0031-62 C0034-62 C003A-62 U0416-68 Tire Pressure monitoring permanent codes U040168 OBDII Codes U1204 U12A5 U1205 U0100 U012D U1206 U0111 OBDII Permanent codes U1206 U12A5 U1205 U0111 U012D U0110 Over 41 codes documented and Honda says there is nothing wrong with the vehicle.
NHTSA complaint #11496856 — an unverified report by a vehicle owner.
The contact owns a 2012 Honda Insight. The contact stated while driving 25 MPH, the vehicle jerked forward. The contact stated that the check engine, emissions, and ABS warning lights were illuminated. The contact was able to park near a gas station. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing an oil consumption test to completed. The dealer informed the contact that the pistons needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
NHTSA complaint #11488064 — an unverified report by a vehicle owner.
2013 Honda Insight Hybrid LX (4 cylinder) vehicle purchased on 8/19/14. thanks This complaint is was filed to due engine oil consumption on my Honda-hybrid. In 2020 my car began losing oil quite frequently as I was having to add or change the oil often. On 8/27/21 I took the vehicle to Honda of Downtown Los Angeles, Kesean Zachary informed me they would need to perform an engine oil consumption test and change the oil. Soon after that the car was again losing oil so I returned it to Honda of Downtown on 11/18/21, where Kesean checked the oil with the dipstick and informed that there was no oil consumption. A month later, the car was still losing oil.. this is my work car and I needed to get this problem resolved.. so I decided to take it back to where I purchased the car, Honda of Hollywood on 3/23/22. I spoke with Willie PIttman who informed me they would need to perform another engine oil consumption test and change the oil. He said to me, drive the vehicle for 1,000 miles and bring the car back - this was on a Wednesday, and on Saturday 3/26/22 I told my wife we were going for a drive to see how the car runs. We drove a 52 miles when we decided to head back home, we drove another 11 miles when the vehicle stalled on the 101-fwy in the City of Camarillo, the car just died while driving in the 2nd lane I veered to the right to try to make it to the shoulder but the car only idled over two more lanes to the right and died in the 4th lane, that's when my wife really panic. I had to replace the engine because the piston rings were all black carbon burnt which were burning the oil. Replaced the Electrical and the regular batteries . Replaced two emission exhausted sensors and also the computer.
NHTSA complaint #11481912 — an unverified report by a vehicle owner.
I WAS DRIVING AT 65-70 MPH ON A FREEWAY, AND ALL OF A SUDDEN THE CAR SPEED DROPPED EVEN MY FOOT IS ON THE GAS PEDAL, THE CAR SLOW DOWN TO 40MPH WHEN DECIDED TO PULL OVER TO THE SHOULDER, BARELY ENOUGH TIME TO GET OUT OF DANGER. THE CAR ENGINE SHOT DOWN BY ITS SELF, I COULD NOT MOVE THE VEHICLE TO THE FAR RIGHT ASS I WANTED TOO. THE WARNING LIGHT ON DASH BOARD INDICATED IN RED " POWER SYSTEM " BOTTOM OF IT IN WHITE LIGHT " POWER SYSTEM PROBLEM DO NOT DRIVE" THEN A MINUTE LATER, THE WARNING LIGHT CHANGED TO A RED LOGO OF A BATTERY 12 VOLT BATTERY CHARGING SYSTEM PROBLEM DO NOT DRIVE.
NHTSA complaint #11477975 — an unverified report by a vehicle owner.
It had problems with this car in the first 500 miles on Oct 31st 2021 while driving on Long Island Expressway in Nassau County, NY. I have proof. I took pictures of the dashboard while getting lots of error codes while driving and only had 500 miles on the car. I experience loss of power, loss of steering and brake failure while driving on the Long Island Expressway. I was lucky to be near an exit and I let the car roll away through the exit and I was able to pull over to the side of the service road of LIE. After an hour the car started. I didn't know then, but this car has had chewed up wires ever since I picked it up from the dealership in Pennsylvania( Honda Vinart of Emmaus, PA ). I observed exposed wires when I changed oil for the first time in December 2021. At that time, I thought it is a hybrid thing and didn't think much about it. I was driving with exposed wires this entire time! I could had had the brakes lock up or lose complete power while driving on the highway and cause a major accident. You can try to deflect he blame away from Honda manufacturer, but we all know it is your fault. On March 4th 2022, the Honda Insight barely started , engine knocking and sputtering. I towed it to the Staten Island Honda service (which estimated the damage at $7000 , but the warranty doesn't cover ) and they told me that a rodent finished the job Sunday night. The soy based harness on my 2022 Honda Insight attracts rodents. Why didn't the rodents attack my wife car that is parked right next to mine in the same driveway? I never had this type of problem with the other cars I owned in the past. I had owned dozens of cars and left them months parked in my driveway and they never attracted any rodents. This is a warranty issue and a safety issue . I could have been killed while driving with exposed wires. How do I even know, that other wires are also chewed? Can I trust this car to be reliable anymore? A $30,000 car that can be my death trap.
NHTSA complaint #11459957 — an unverified report by a vehicle owner.
We were driving our Honda in a 70mph zone and the car's speed suddenly dropped to 15mph. We were not able to drive any faster than 15mph and could have been killed while driving on a highway where other cars were driving at 70mph, or we could have caused a pile up of cars with multiple accidents. We were very lucky that we were able to pull over to the side of the highway before another car hit us. We were not even able to drive to an exit, and had to sit on the side of a busy highway for nearly 3 hours as we waited for a tow truck. Multiple warning lights came on at the same time the speed of the car suddenly dropped. Warning lights for most systems on the car starting flashing at this point, but not in advance to warn us. We had the car towed to a local mechanic and he told us that a piston in the engine had failed completely and the engine would need to be rebuilt. We contacted Honda on the first business day after our engine failed, which was Monday, November 15. The engine in our car is currently under an extended warranty with Honda because of problems with the pistons and engine. It was not part of a recall, but definitely should have been! Instead, Honda called it a "customer preference". Honda admitted to us on the phone that this was part of the "customer preference" and that the Honda dealer should repair the engine as part of the extended warranty; however, it has been nearly a month since our initial call to Honda and they still have not authorized the work. We have called them approximately 15-20 times in the past month and they continue to evade our calls by telling us that "a manager will get back to us". We have been told this repair will cost approximately $10,000, and therefore, it's not an option for us to just pay for the repair ourselves. Honda is aware of this safety issue, they have not issued a recall for it and they clearly have no intention of honoring their warranty for this issue. As consumers, we don't know what to do.
NHTSA complaint #11443269 — an unverified report by a vehicle owner.
There were 2 recalls on my car and both have been serviced. But I keep having issues with a whole host of sensors including check engine light that lights up every week and the car is practically unusable. When the check engine and other lights/sensors trigger, the gas pedal is practically useless and cannot accelerate the car. This is a big problem when I'm on the road and might lead to catastrophic accident. I have taken my car several times to have it checked and I'm still having issues. Of late I keep hearing a whole lot of fan that are whirling and I could feel heat inside the car even when a/c is on. I have a feeling that this car has serious cooling issues and I'm feel unsafe driving this car. I would appreciate your help in this regard.
NHTSA complaint #11421471 — an unverified report by a vehicle owner.
TTHIS CAR HAS SAFETY PROBLEMS BURNS OIL LIKE CRAZY , MY DAUGHTER WAS DRIVING DOWN 81 WHEN THE DASH LIGHTS CAME ON THE CAR WAS SHAKING SO SHE PULLED OVER AND CALLED THE POLICE WHO IMPOUNDED THE CAR 300 TO GET IT OUT THEN WE HAD IT TOWED OVER 100MILES . HONDA DEALER SAYS THE SPARK PLUG FAILED AND WENT INTO THE ENGINE . GETTING PRICES ON A NEW ENGINE .
NHTSA complaint #11412853 — an unverified report by a vehicle owner.
WHILE DRIVING ON THE INTERSTATE WHERE SPEED LIMIT IS 70 MILES PER HOUR, I LOOKED IN MY REAR VIEW MIRROR AND SAW SMOKE COMING OUT OF THE BACK OF MY CAR. I THEN SAW WARNINGS FLASHING FROM MY DASH BOARD SAYING: AC MALFUNCTION, LKAS MALFUNCTION,AND THEN ANOTHER WARNING FLASHED SAYING - LOW OIL FLUID, STOP CAR DO NOT DRIVE. I COASTED CAR TO THE SIDE OF THE INTERSTATE AND GOT OUT OF VEHICLE AND CALLED TOWING SERVICE.
NHTSA complaint #11399273 — an unverified report by a vehicle owner.
ON 21 OCT 2020, WAS DRIVING ON THE HIGHWAY AT STEADY SPEED USING CRUISE CONTROL ON LEVEL GROUND. ENGINE SUDDENLY LOST POWER. LIMPED OFF HIGHWAY, UNABLE TO EXCEED 20 MPH. ERRATIC IDLE. CEL, CHECK EMISSIONS AND CHECK VSA DISPLAYED ON DRIVER'S INFORMATION DISPLAY. OCCURRED AT 147523. DEALER RECOMMENDED REPLACEMENT OF TIMING CHAIN, TENSIONER AND GUIDES, ALL SPARK PLUGS, AND NEW PISTONS AND RINGS AS A RESULT OF OBSERVING OIL ON SPARK PLUGS. LAST OIL CHANGE OCCURRED AT 140940 MILES. I DECLINED REPAIRS AS COST EXCEEDED REMAINING VALUE OF CAR.
NHTSA complaint #11384914 — an unverified report by a vehicle owner.