28 of the
273 complaints about the 2015 Honda Odyssey are about the
electrical system — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
56,500 miles.
American Honda Motor Co., Inc. issued an official Warranty Extension in July 2025 covering engine misfires from piston ring deterioration (DTCs P0301-P0304) on 2013-15 Pilot and 2013-17 Odyssey vehicles. My 2015 Honda Odyssey (VIN: [XXX]) experienced this exact defect, resulting in severe engine misfires and secondary alternator failure caused directly by engine fluid saturation leaking onto it from the primary defect. I paid $5,275.80 for repairs prior to campaign awareness (Invoices XXX and XXX). I submitted complete reimbursement documentation on January 31, 2026. Honda has withheld my funds for 178 days (which is 122 days past their promised 8 week deadline) while corporate customer care agents falsely claim payment is “approved but pending final management sign- off.” I have called 11 times and corporate managers who are never available HAVE NEVER returned my calls like the representative with Honda I've spoken with each time assures. This deliberate delay subverts federal safety campaign integrity and artificially manages liability exposure. Request immediate enforcement action for an ongoing corporate warranty evasion pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753339 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000. After reviewing a Carfax report, it was discovered that the mileage was 154,000.
NHTSA complaint #11746456 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 84,000 and at the time of registration, it was discovered that the mileage was 223,000.
NHTSA complaint #11741624 — an unverified report by a vehicle owner.
Windermere, FL
ELECTRICAL SYSTEM
I am submitting this urgent complaint regarding my 2015 Honda Odyssey, equipped with the 3.5L V6 engine referenced in (TSB) 20-023 which acknowledges that the front rocker arm oil control valve (spool valve) gasket may fail and leak engine oil directly onto the alternator located beneath it. This condition can cause alternator contamination, charging system failure, electrical malfunction, and potential fire risk due to oil exposure to electrical components. Despite knowledge of this issue, Honda did not notify vehicle owners and did not initiate a recall. Before the first breakdown occurred, I experienced a frightening and dangerous incident while in traffic. Without any human interference and without my pressing the accelerator, the vehicle suddenly accelerated and moved forward on its own, nearly striking the vehicle in front of me. I had to react immediately to prevent a collision. This unexpected surge was extremely disturbing and appeared to involve an electrical malfunction. Shortly thereafter, the vehicle broke down. After the first breakdown, I replaced the battery. Within approximately one hour of driving again, the vehicle failed again due to alternator failure. I was stranded at night, in darkness, alone, and exposed to active traffic. This created an immediate and foreseeable risk of collision, serious bodily injury, or death. Another car in that area around that time broke down on the highway I was expected to use and was hit by a semi on 95 and the driver of the stopped car was killed. That could have easily been me. A defect that can cause sudden electrical malfunction, unintended vehicle movement, loss of charging capability, vehicle disablement in traffic, and potential fire hazard constitutes a safety-related defect under federal motor vehicle safety standards. I respectfully request that you Initiate a formal investigation Evaluate whether a recall is warranted. Require reimbursement for repair costs Thank you very much.
NHTSA complaint #11721126 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. It was discovered that there was a discrepancy in mileage. The vehicle was a private sale. At the time of purchase, the mileage was 96,000; however, upon registration, it was discovered that the actual mileage was 222,000. While registering the vehicle, the contact was informed that the registration and the Carfax report presented to them at the time of sale had been modified, and there was evidence of Odometer Fraud. The contact was referred to file reports with the local Law Enforcement and with the NHTSA Hotline. The contact was unable to file a report with Law Enforcement and was redirected to the NHTSA Hotline.
NHTSA complaint #11711062 — an unverified report by a vehicle owner.
Sugar Land, TX
ELECTRICAL SYSTEM
On December 31 at approximately 300 p.m., our 2015 Honda Odyssey experienced a sudden and complete loss of motive power while traveling eastbound on the Sam Houston Parkway South just after crossing the Buffalo Bayou Toll Bridge at highway speed. While driving normally, the Check ABS warning light illuminated. Immediately afterward, multiple dashboard warning lights began flashing and the engine abruptly shut down with no warning. The vehicle lost all ability to accelerate and became disabled in active traffic lanes. Steering and braking were severely affected due to the sudden loss of power. Hazard lights were activated while the driver attempted to move the vehicle from the middle lane to the shoulder. We narrowly avoided a collision and were able to stop near the Pine Avenue on-ramp. Once stopped, the vehicle completely shut off and would not restart. All vehicle systems appeared inoperative except for the hazard lights, indicating a possible electrical system failure. Emergency services were required due to the dangerous location. The vehicle was occupied by five people, including three children. The sudden loss of motive power at highway speed created an extreme safety hazard and could have resulted in serious injury or fatality.
NHTSA complaint #11708374 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 7,274. The contact took the vehicle to a Honda dealer to have the vehicle inspected, and it was later discovered that the mileage on the Title was over 200,000. The dealer checked the maintenance history on the vehicle and found that the vehicle was last serviced in 2024, and the odometer was approximately 198,000.
NHTSA complaint #11703226 — an unverified report by a vehicle owner.
Charlotte, NC
ELECTRICAL SYSTEM
had purchased my 2015 Honda Odyssey in the year of 2015. When I first went in for a first service my car have a light saying Check engine, check VSA, check LDW, check FDW and once a while my shake when we are on the road. We told the service people at the dealership to have a look at it but they said nothing wrong with it.
NHTSA complaint #11689949 — an unverified report by a vehicle owner.
Odometer Fraud. The contact intended to purchase a 2015 Honda Odyssey. The contact stated that upon retrieving the Carfax report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. The vehicle was advertised with 113,000 miles; however, the Carfax report displayed that the mileage was 291,000. The vehicle was not purchased.
NHTSA complaint #11689988 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 144,000, and at the time of registration, it was discovered that the mileage was 244,000.
NHTSA complaint #11677287 — an unverified report by a vehicle owner.
at 135,000 milesHamilton, OH
ELECTRICAL SYSTEM
The contact owns a 2015 Honda Odyssey. The contact stated while driving at various speeds, several unknown warning lights flashed on the instrument panel. The contact stated that the vehicle jerked and lunged forward while depressing the accelerator pedal, as the vehicle would shut off. The vehicle was taken to a dealer where it was discovered that oil had leaked onto the alternator. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty or recall. The vehicle was not repaired. The failure mileage was 135,000.
NHTSA complaint #11645346 — an unverified report by a vehicle owner.
Orland PK, IL
ELECTRICAL SYSTEM
I am deeply concerned about the sudden breakdown of my vehicle due to the spool valve leaking onto the alternator and caused the loss of power and stalling of the vehicle while driving out of town and on an Interstate. This was an extremely scary time for me and my family being stranded on an expressway for over an hour and trying to figure out how to get my kids and family to safety. I have heard of others having the same issue with the same make and model vehicle and their repairs was covered by Honda. I don't understand why my issue would be any different and why my repairs are not currently covered by the Honda service bulletin. I would extremely hope honda take a deeper look at including my Vin in the service bulletin. I now understand this to be a well known issue as published in Honda Technical Service Bulletin TSB [XXX] However, no information was sent to owners even though Honda has known about the issue since at least March 2020. This puts unnecessary safety risks for those driving with oil leaking onto the alternator resulting in electrical system shutdowns and issues driving. I believe a recall and safety notice should be issued. Yes, the component was inspected by Honda and replaced. The first indicator was the ABS system warning light along with many other systems shutting down. This occurred at a high-rate of speed on the freeway. I am frustrated Honda has known abut this issue for many years, but has not informed owners nor offered to correct the issue leading to safety issues and costly repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look forward to hearing better news from Honda and my repair coverage along with Honda standing by its product reliability.
NHTSA complaint #11580490 — an unverified report by a vehicle owner.
Ankeny, IA
ELECTRICAL SYSTEM
A spool valve leak occurred leaking oil onto the alternator which caused it to fail when driving. When it failed, electrical systems started to shut down. At first, the ABS system indicator lit up. Multiple systems started to fail soon thereafter. Upon pulling over on the freeway, the vehicle was unable to go in reverse. The root cause was a spool valve leak that is well known and consequently puts drivers at risk when driving at high speeds. When driving down the interstate, all the electrical systems started to shut down. The ABS system was the first indicator, along with multiple electrical systems soon thereafter. Once pulled over, the vehicle could not go in reverse as well. I now understand this to be a well known issue as published in Honda Technical Service Bulletin TSB [XXX] However, no information was sent to owners even though Honda has known about the issue since at least March 2020. This puts unnecessary safety risks for those driving with oil leaking onto the alternator resulting in electrical system shutdowns and issues driving. I believe a recall and safety notice should be issued. Yes, the component was inspected by Honda and replaced. The first indicator was the ABS system warning light along with many other systems shutting down. This occurred at a high-rate of speed on the freeway. Upon pulling over, the vehicle also could not go in reverse. I am frustrated Honda has known abut this issue for many years, but has not informed owners nor offered to correct the issue leading to safety issues and costly repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11576721 — an unverified report by a vehicle owner.
at 115,862 milesMadisonville, LA
ELECTRICAL SYSTEM
The contact owns a 2015 Honda Odyssey. The contact stated that all the vehicle doors would fail to lock or unlock. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was contacted and provided a repair fee discount. The vehicle was not repaired. The failure mileage was approximately 115, 862.
NHTSA complaint #11489095 — an unverified report by a vehicle owner.
at 76,000 milesStow, OH
ELECTRICAL SYSTEM
REAR PASSENGER SLIDING DOOR POWER SYSTEM FAILED CAUSING THE DOOR TO BE STUCK IN THE OPEN POSITION ON 2 OCCASIONS. THE DRIVER'S SIDE REAR SLIDING DOOR HAS ALSO DONE THE SAME. THE CAUSE IS THE NYLON ROLLERS ON THE DOOR WEAR OUT AND CAUSE THE DOOR TO PULL UNEVENLY WHICH IN TURN CAUSE PULLEY SYSTEM AND CABLING TO PULL AT AN UNNATURAL ANGLE IN THE MECHANISM/DRIVE MOTOR CAUSING THE DOOR TO BE INOPERABLE. THIS CAUSES THE DOOR TO NOT BE ABLE TO BE OPENED OR CLOSED IN THE IMMEDIATE INSTANCE WHICH THIS HAPPENS. THIS CAUSES THE VEHICLE TO BE UNDRIVABLE UNTIL THE CABLES ARE CUT ALLOWING THE DOOR FREE FLOW ALNG THE TRACK MANUALLY WITHOUT RESTRICTION. AT A LATER DATE AND TIME, THE NYLON ROLLERS HAVE WORN OUT TO THE EXTENT THAT THE PASSENGER SIDE REAR DOOR HAS BECOME UNEVEN IN THE TRACK MAKING THE DOOR INOPERABLE AT ANY TIME AS THE DOOR IS UNABLE TO BE OPENED COMPLETELY. THIS IS BOTH AN ANNOYANCE THAT ONLY THE DRIVER REAR DOOR IS OPERATIONAL AS WELL AS A SAFETY HAZARD CAUSING THE ONLY EXIT OF THE REAR OF VEHICLE TO BE INTO THE TRAFFIC SIDE OF THE VEHICLE WHEN STOPPED ON A ROAD, SCHOOL DROP-OFF, PARKED ALONG A CURBSIDE, ETC. THIS IS AN ONGOING AND KNOWN ISSUE TO HONDA, WHICH HAS A HIGHLY PRICED REPLACEMENT PROCESS IN ORDER TO CORRECT THIS ISSUE WHICH INCLUDES REPLACING THE ROLLERS WITH METAL ROLLERS AS WELL AS A NEW LOGIC BOARD AND A NEW MOTOR TO REPLACE THE FAILED SYSTEM.
NHTSA complaint #11362735 — an unverified report by a vehicle owner.
at 56,500 milesElkridge, MD
ELECTRICAL SYSTEM
KEY-LESS START (SMART ENTRY) SYSTEM IS MALFUNCTIONING AND CAUSING THE VEHICLE TO NOT START.
NHTSA complaint #11339300 — an unverified report by a vehicle owner.
at 70,000 milesWadorf, MD
ELECTRICAL SYSTEM
CAR CONTINUES TO LOSE COMPLETE BATTERY POWER. BATTERY HAS A CHARGE BUT WILL NOT START THE CAR. VEHICLE IS IN PARK BUT COMPLETELY DEAD. NOTHING WAS LEFT ON IN THE INTERIOR TO DRAIN POWER. NO AFTER MODEL ADDITIONS TO THE VEHICLE.
NHTSA complaint #11330396 — an unverified report by a vehicle owner.
at 23,000 milesChicago, ILFire
ELECTRICAL SYSTEM
AFTER DRIVING A FEW MILES UNDER NORMAL CONDITIONS WE PARKED OUR MINIVAN IN OUR PARKING SPOT BEHIND OUR HOUSE. WHILE GETTING OUT OF THE MINIVAN THERE WAS AN ODOR AND A TINY BIT OF SMOKE FROM THE ENGINE COMPARTMENT. AFTER WAITING A COUPLE MINUTES THE SMOKE SEEMED TO GO AWAY. WE LEFT THE MINIVAN PARKED AND ABOUT 10-20 MINUTES LATER IT STARTED ON FIRE AND WE RECEIVED A CALL FROM OUR NEIGHBORS THAT THE FIRE DEPARTMENT HAD BEEN CALLED AND THEY WERE PUTTING OUT THE FIRE. I AM UPLOADING A PICTURE OF THE BURNT MINIVAN AND THE LAST SERVICE RECORD FOR A REGULAR OIL CHANGE ON 12/29/2018
NHTSA complaint #11196136 — an unverified report by a vehicle owner.
at 67,500 milesWhite Hall, MD
ELECTRICAL SYSTEM
THE SLIDING DOOR ON THE DRIVER'S SIDE SLAMMED SHUT WHEN I PUSHED THE CLOSE BUTTON. IF IT WERE OPERATING IN MANUAL MODE, I WOULD HAVE BEEN PREPARED FOR THIS, AND LUCKILY IT WAS ONLY ME OPERATING THIS DOOR IN THIS INSTANCE, HOWEVER, THE FORCE WITH WHICH IT SHUT, UNEXPECTEDLY, BECAUSE ONE TINY ELECTRICAL WIRE, WHICH APPARENTLY CONTROLS THE WHOLE THING, BECAME DISCONNECTED SOMEHOW, WAS ENOUGH TO SCARE ME QUITE A LOT ABOUT HAVING MY CHILDREN OPERATE THESE DOORS IN THE FUTURE, WHICH SEEMS RIDICULOUS - I SHOULD BE COMFORTABLE WITH THE IDEA OF MY CHILD BEING ABLE TO SAFELY OPERATE THEIR DOOR. (WE WERE PARKED FACING SLIGHTLY DOWNHILL IN OUR DRIVEWAY).
NHTSA complaint #11102218 — an unverified report by a vehicle owner.
at 20,000 milesHomestead, IA
ELECTRICAL SYSTEM
THE VAN HAS POWER SLIDING DOORS. EVER SINCE IT WAS NEW, WE HAVE HAD PROBLEMS WITH THE DOORS NOT CLOSING. WE HAVE BEEN TOLD SEVERAL TIMES BY THE DEALER THAT IT IS BECAUSE WE LIVE ON GRAVEL. I FINALLY TOOK THE VAN APART MYSELF AND FOUND THAT THE RUBBER COATING HAD COME OFF THE CABLE THAT CLOSES THE DOOR AND BUNCHED UP AND WOULD LET IT SLIDE FREELY. I BOUGHT A NEW AND WITHIN A MONTH IT WAS DOING THE SAME THING. THE COATING WAS COMING OFF. WE JUST TOOK IT BACK TO HONDA AND WERE TOLD AGAIN IT WAS DUST BUT THE COATING IS COMING OFF THE OTHER SIDE AND JAMMING IT UP TOO. MY WIFE HIT A DEER RECENTLY AND THIS IS WHERE THE PROBLEM IS. THE POWER DOOR WOULDN'T SLIDE AND WHEN YOU PUT IT ON MANUAL MODE WHICH SHUTS THE DOORS OFF, IT WON'T SLIDE EITHER AND MY WIFE HAD TO CLIMB OVER THE FRONT SEAT AND GET MY SON OUT OF HIS SEAT. IF THIS WAS AN EMERGENCY SITUATION I DON'T KNOW WHAT WOULD HAPPEN. WORST PART, MY WIFE SAYS THAT IT HAS NEVER WORKED AND SHE ASKED HONDA ABOUT IT AND THEY SAID IT WAS BECAUSE WE LIVE ON GRAVEL. NOW THAT OUR WARRANTY IS UP, THEY WANT TO SELL US A BUNCH OF NEW PARTS. I JUST ASK THAT SOMEONE LOOK INTO THIS PROBLEM BECAUSE OF THE SAFETY FACTOR. I CONSIDER MYSELF TO BE PRETTY STRONG AND I CAN'T SIT ON THE INSIDE THE VAN AND FORCE IT OPEN SO I DON'T KNOW WHAT MY KIDS WOULD DO IF SOMETHING HAPPENED TO MY WIFE IF THERE WAS AN ACCIDENT.
NHTSA complaint #11044380 — an unverified report by a vehicle owner.
at 17,000 milesPrattville, AL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE VIEW MIRROR CAMERA FAILED TO DISPLAY IMAGES ON THE INTERIOR MONITOR WHEN THE PASSENGER SIDE TURN SIGNAL WAS ACTIVATED. ALSO, THE REARVIEW CAMERA GRID FAILED TO DISPLAY ON THE MONITOR WHEN IN REVERSE. THE VEHICLE WAS TAKEN TO MCCONNELL HONDA (2840 EASTERN BLVD, MONTGOMERY, AL 36116 (334) 271-2500) FOUR TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT WHEN THE EXTERIOR TEMPERATURE WAS HOT, THE CAMERAS WOULD FAIL TO OPERATE CORRECTLY. A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
NHTSA complaint #11011276 — an unverified report by a vehicle owner.
at 12,176 milesFairview Park, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 32 MPH AND APPROACHING A RED LIGHT, THE MOTOR STOPPED AND ALL THE ELECTRICAL FUNCTIONS SEIZED. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TURNED OFF, RESTARTED, AND RETURNED TO NORMAL. THE FAILURE RECURRED ONCE. THE CONTACT SCHEDULED A REPAIR APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,176.
NHTSA complaint #10904325 — an unverified report by a vehicle owner.
at 5,000 milesMartinsburg, WV
ELECTRICAL SYSTEM
WHEN I TRIED STARTING THE CAR SEVERAL TIMES IT WANTS TO TURN OFF AND ON BY ITSELF. THE INSTRUMENT PANEL LIGHTS FLICK ON AND OFF WHILE THIS IS HAPPENING. THE WHOLE ELECTRICAL SYSTEM GLITCHES AND THE CAR ENGINE WANTS TO "TURN OVER" THEN SHUT OFF. I HAVE TO PUSH THE START/STOP BUTTON ON THE DASH TO STOP IT.
NHTSA complaint #10893873 — an unverified report by a vehicle owner.
at 1,950 milesMelbourne, FL
ELECTRICAL SYSTEM
WE WERE DRIVING DOWN A MAIN ROAD SPEED APPROX 45MPH, IT WAS 90-94 DEGREES OUT SO AC WAS ON AND IT WAS A SEVERE RAIN STORM. WE HAD JUST LEFT THE HIGHWAY AND WERE ON A MAIN ROAD HIGHLY TRAVELED. WE NOTICED IT WAS WARM IN THE CAR AND THE AC WAS BLOWING HOT. ALL THE SUDDEN IT WAS FOGGING THE WINDOWS ON THE INSIDE. WE HAD TO PULL OVER TO THE SHOULDER IN THE MIDDLE OF A STORM BECAUSE WE COULD NOT SEE AND WITH THE DEFROSTER ON IT WAS FOGGING THE WINDOW WORSE. WE HAD OUR 2 CHILDREN IN THE BACK OF THE VAN WHO WERE SCARED OUT OF THEIR WITS WE WOULD BE REAR ENDED DURING THE STORM. WE MANAGED TO FIND A TOWEL WIPE THE WINDOW AND PULL INTO A TIRE/OIL CHANGE PLACE UP THE ROAD. THEY CHECKED THE CAR AND SAID DUE TO THE RAIN THE AC CONDENSOR STOPPED WORKING AND WE HAD AN ELECTRICAL ISSUE THEY COULD NOT FIX. WE WOULD NEED THE DEALER IN THE MORNING. WHEN WE WOKE IN THE AM THE VAN HAD DRIED AND THE AC WORKED AGAIN WE RETURNED HOME AND TOOK TO OUR LOCAL DEALER WITH AN APPT 07/03/15 WHO ADVISED US SINCE IT WORKS NOW THEIR IS NOTHING WE CAN DO. WE LIVE IN A STATE THAT RAINS DAILY AND ARE AFRAID TO DRIVE THE CAR IN THE RAIN NOW. DEALER STATES IT IS NOT COVERED UNDER LEMON LAW AS IT WAS NOT LIFE THREATENING, LACK OF VISIBILTY TO US IS LIFE THREATENING. PLEASE LOOK INTO THIS.
NHTSA complaint #10732222 — an unverified report by a vehicle owner.
at 100 milesBothell, WA
ELECTRICAL SYSTEM
SECURITY ALARM GOING OFF AT RANDOM TIMES. INITIALLY, UNLOCKED AND LOCKED WITH REMOTE. IT WENT OFF AGAIN MULTIPLE TIME BY ITSELF NOTHING TOUCHING IT OR ANY DOOR BEING OPENED. SEEMS IT IS KNOWN WIDE SPREAD ISSUE WITH HOOD SWITCH AND OTHER SWITCHES CAUSING ALARMS. HAVE TO LEAVE THE CAR UNLOCKED OVER NIGHT BECAUSE IT WENT OFF MID NIGHT FEW TIMES. DEALER SAID IT SEEMS IT IS HOOD SWITCH(BASED ON DIAG), BUT DID NOT HAPPEN WHEN IT WAS AT DEALERSHIP. NO PARTS AVAILABLE, SO HAVE TO WAIT UNTIL PARTS COME IN.
NHTSA complaint #10722273 — an unverified report by a vehicle owner.
at 300 milesCocoa Beach, FL
ELECTRICAL SYSTEM
RAIN WATER LEAKING THROUGH WINDOWS AND OUT OF THE ELECTRICAL CONDUIT ENTERING INTO AUTO CAVITY WHERE THE SLIDING DOOR MECHANISM IS. I AM CONCERNED ABOUT A FIRE HAZARD, SHOULD I BE? PLEASE RESPOND AS SOON AS YOU CAN AS I HAVE TRIED ELSE WHERE AND MY PROBLEM HAS NOT BEEN SOLVED. I AM LOOKING FORWARD TO HEARING FROM YOU. THANK YOU KINDLY
NHTSA complaint #10701264 — an unverified report by a vehicle owner.
at 3,365 milesDowney, CA1 injured
ELECTRICAL SYSTEM
IT WAS LITTLE COLD NIGHT. I DROVE ON FREEWAY FOR 40MINUTES WITH KIDS WITHOUT CENTRAL HEATING. WHEN WE GOT HOME, I WAKE THEM UP.I FOUND MY YOUNG DAUGHTER AT BACK SEAT, SHE COULDN'T WAKE UP UNUSUALLY. SHE WAS SLEEPING, LEANING TOWARD RT. SIDE CUP HOLDER SIDE AT BACK SEAT. I SAW HER FACE WAS SO RED LIKE FIRST DEGREE BURN AND HER HAIR WAS ALL WET AND HER BODY WAS SO SWEATING. IT WAS UNBELIEVABLE THAT THE WHOLE SURFACE NEXT TO RT. BACK SEAT WAS EXTREMELY HOT!!! EVEN THOUGH THE VAN ENGINE WAS STOPPED. I IMMEDIATELY TRIED TO HER COOL DOWN. MY KIDS TOLD ME. "EVER SINCE WE BOUGHT THIS VAN, WHEN THE VAN'S ENGINE WAS TURNING ON, BACK SEAT RT. SIDE BODY WAS ALWAYS HOT." NEXT MORNING, I TOOK THE VAN TO HONDA SERVICE. BUT IT COULD NOT FIXED FOR 3DAYS AND NO ONE CALLED ME FOR UPDATING INFO. THE VAN IS STILL IN THE SERVICE. ONE OF TECHNICIAN TOLD ME FROM THE SERVICE, IT HAS BEEN PROBLEMS FOR 4YEARS. I CALLED HONDA CUSTOMER SERVICE, BUT NO ANSWER. I AM TRYING TO ASK THEM BUY BACK PROGRAM. IT IS EXTREMELY DANGEROUS FOR FAMILY WITH YOUNG CHILDREN. THIS IS NOT FIRST TIME PROBLEM FOR THIS NEW VAN. I ALREADY HAD SEVERAL PROBLEMS. 1. IT WAS NOT STARTING ENGINE SEVERAL TIMES ON THE 1ST WEEK OF PURCHASE. 2. BRAKE WAS COMPLETELY NOT MOVING MORE THAN ONE HOUR AND NOT STARTING ENGINE TOGETHER ON THE 2ND WEEK OF PURCHASE IN THE PARKING LOT. 3. CLICKING AND CLUCKING NOISE AT REAR OF LT. SIDE WITH RT. TURNING WITH BRAKE ALL THE TIMES. 4. THE VAN'S HORN BY ITSELF MAKING NOISE FOR 20MINUTES ON FREEWAY DRIVING. THE HONDA SERVICE COULDN'T FIND THE CAUSES. THEY JUST REMOVED VAN'S SECURITY ALARM. HONDA SERVICE DIDN'T ALLOW ME FOR A RENTAL VAN. I AM EXPECTING HONDA'S IMMEDIATE AND APPROPRIATE CUSTOMER CARE FOR BUY BACK PROGRAM. UNTIL NOW, THIS BRAND NEW VAN WENT TO 9TIMES SERVICES FOR 3MONTHS WITHOUT FIXING, 11DAYS IN THE SERVICE, OUR FAMILY ARE VERY HAVING HARD TIME FOR NORMAL LIVING LIFE WITH KIDS.
NHTSA complaint #10678816 — an unverified report by a vehicle owner.
at 1,090 milesOoltewah, TN
ELECTRICAL SYSTEM
HAD PROBLEMS STARTING THE VEHICLE EARLIER IN THE DAY - INFO DISPLAY SHOWED A WARNING ABOUT MULTIPLE SYSTEMS AND WOULDN'T START THE ENGINE. HONDA INVESTIGATED, NO FAULT FOUND, BUT "TWO CELLS IN BATTERY LOW." THEY PROVIDED A PROBABLE CAUSE OF "SOME LIGHT LEFT ON IN THE CAR WHICH DRAINED THE BATTERY" (WHICH WE KNEW NOT TO BE THE CASE). SAME FAULT OCCURRED AFTER LEAVING DEALERSHIP, TURNED OFF AND ON A COUPLE OF TIMES, AND THEN IT RESTARTED. DRIVING HOME AT APPROXIMATELY 45MPH THE CAR TURNED ITSELF OFF - NO POWER STEERING ASSIST AND NO GAS PEDAL. MANAGED TO WRESTLE THE CAR TO THE SIDE OF THE ROAD. MANAGED TO START VEHICLE AGAIN AFTER 5 - 10 MINUTES, BUT TOWED TO THE DEALERSHIP THIS TIME.
NHTSA complaint #10633523 — an unverified report by a vehicle owner.