2018 Honda Odyssey door lock problems

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked, the driver's side rear sliding door failed to latch as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed door motor. In addition, the contact was informed that the driver's side rear sliding door motor had seized. The contact was informed that the driver's side rear sliding door motor and roller were needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 156,000.

NHTSA complaint #11753852 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked inside the garage, there was an abnormal sound coming from the vehicle. The contact discovered that the rear hatch door had opened unintendedly and was continuously striking the garage door. After closing the hatch door, the door failed to reopen electronically or manually from the outside. The contact's spouse crawled into the rear trunk area to open the hatch door using the internal emergency release. The manufacturer was not notified of the failure. The failure mileage was approximately 148,756.

NHTSA complaint #11753004 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2018 Honda Odyssey. The contact stated that while driving at various speeds, the message "Right Sliding Door Failure" was displayed. The contact was forced to pull over and manually close the door for the door to latch securely. The failure returned after the contact resumed normal driving. The contact stated that a message in red stating "Stop Immediately" and another message "Right Sliding Door Failure" was displayed while driving at highway speeds. The vehicle was taken to the dealer where the contact was provided estimates for a diagnostic test and the repair. The contact was referred to the NHTSA Hotline by the dealer to report the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 134,000.

NHTSA complaint #11730161 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked, the driver's side sliding door failed to close or latch as designed. The contact stated the vehicle was driven for an hour and a half with the driver's side sliding door open. The contact stated that it was unsafe because the contact's small children were seated in the rear of the vehicle during the failure. The contact changed the fuses; however, the fuses were operable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 18V795000 (Latches/ Locks/Linkages); however, the VIN was not included in the recall. The failure mileage was approximately 83,000.

NHTSA complaint #11691601 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked, the rear drivers side sliding door failed to latch securely. The contact stated that when the driver’s side sliding door was closing, the contact heard a whining sound. In addition, the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 141,565.

NHTSA complaint #11615595 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2018 Honda Odyssey. The contact stated that upon opening the electronic tailgate and entering the trunk of the vehicle, an alert sounded, indicating that the tailgate was closing. After closing the tailgate, the tailgate suddenly jerked open, striking the contact. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 172,000.

NHTSA complaint #11545160 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

The contact owns a 2018 Honda Odyssey. The contact stated that the passenger’s side sliding door failed to latch and lock securely. The vehicle was taken to the dealer and was diagnosed with a failed door latch actuator. The contact was informed that the two latches and actuators need to be replaced. The vehicle had not been repaired. The contact stated that after researching the failure, she discovered NHTSA Campaign Number: 18V795000 (Latches, Locks, Linkages) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

NHTSA complaint #11544697 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Honda Odyssey. The contact stated while pressing the button to automatically close the driver’s and passenger’s side sliding doors, the doors stopped halfway and failed to close properly. The contact was able to manually push the doors close. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkages) but the failure persisted. The dealer was contacted that stated there was nothing that could be done because the recall repair was performed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be taken to the dealer for assistance. The failure mileage was 33,000.

NHTSA complaint #11534897 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Honda Odyssey. The contact stated that upon opening the driver’s side sliding door, the cable inside the door snapped which rendered the door inoperable. The contact took the vehicle to the dealer to be inspected. Upon investigation, the contact discovered NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkage) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was repaired. The failure mileage was approximately 74,000.

NHTSA complaint #11504508 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE

The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the transmission failed to operate as needed and was shifting hard. Additionally, the vehicle would hesitate to respond and there was an abnormal loud mechanical sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the local dealer who performed a Transmission Control Module (TCM) software update. However, the failures persisted. The contact also stated that the vehicle would jerk and would shudder when depressing the brake pedal. The contact stated that the rear driver's side and passenger's side sliding doors would reopen independently after being closed. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 50,000.

NHTSA complaint #11489151 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

The automatic lock on the driver side sliding door fails to automatically unlock. The only way to unlock that door now is to awkwardly reach behind the driver's door. It feels unsafe because in the event of an emergency it could take extra time to unlock and open that rear door to assist children in the back of the vehicle. I bought this vehicle new about 3 and 1/2 years ago and have performed all scheduled maintenance. A local Honda dealer inspected the vehicle and determined that there was corrosion in the fusebox/harness and that it would need to be replaced. The quote for parts/labor was more than $5000. It's unknown if other electrical failures will appear at a later date. No warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared about a month ago.

NHTSA complaint #11429578 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY DRIVEN TO THE LOCAL DEALER (SHEEHY HONDA, 7434 RICHMOND HWY, ALEXANDRIA, VA). THE VEHICLE WAS EXAMINED, BUT NO FAILURE WAS FOUND. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY JERKED AND ABRUPTLY STOPPED WHEN THE TRANSMISSION ERRONEOUSLY SWITCHED FROM REVERSE TO THE PARK POSITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SLIDING DOOR WAS FAULTY. THE DOOR UNLATCHED WHILE DRIVING AND THE VEHICLE AUTOMATICALLY TURNED OFF. A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80.

NHTSA complaint #11120468 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING 55 MPH, THE PASSENGER SIDE SLIDING DOOR BECAME AJAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WALDORF HONDA (2450 CRAIN HWY, WALDORF, MD 20601, (301) 843-8700) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA complaint #11120156 — an unverified report by a vehicle owner.