FaultScore

2004 Honda Pilot seat belt problems

13 of the 644 complaints about the 2004 Honda Pilot are about the seat belts — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 100,000 miles.

F

13

Complaints

2

Crashes

0

Fires

3

Injuries

Exactly what failed

Seat Belts 9 69.2%
Rear/Other 3 23.1%
Retractor 1 7.7%

Seat Belts across every Honda Pilot year

2004 13 11.3%
2005 13 11.3%
2017 14 12.2%
2018 12 10.4%
2023 29 25.2%
2024 23 20.0%
2025 11 9.6%

What owners said

Filed with NHTSA, in their own words.

at 125,000 miles Seattle, WA

SEAT BELTS:FRONT:RETRACTOR

The contact owns a 2004 Honda Pilot. The contact stated while the vehicle was parked, the contact entered the vehicle and the front passenger attempted to secure the seat belt however, the seat belt failed to retract. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 125,000.

NHTSA complaint #11567823 — an unverified report by a vehicle owner.

Austin, TX

SEAT BELTS

I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This is a known issue widely reported in Honda Pilot owners' forums. Yet Honda has not issued a recall. I took the vehicle into a Honda dealership to inspect the issue. They said that Honda no longer makes the part that would be required to fix this safety issue. This issue affects all 2003-2008 model year Honda Pilots. There were over 800,000 2003-2008 model year pilots sold and because of Honda vehicle's longevity there is a massive number of these vehicles still on the roads.

NHTSA complaint #11563917 — an unverified report by a vehicle owner.

Newport, TN

SEAT BELTS

Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.

NHTSA complaint #11522936 — an unverified report by a vehicle owner.

at 100,000 miles Peachtree City, GA Crash 1 injured

SEAT BELTS

SEAT BELT SHOULDER RESTRAINT DID NOT ENGAGE ON FRONT PASSENGER SIDE WHEN OUR VEHICLE WAS REAR ENDED. . THIS RESULTED IN THE FRONT PASSENGER HITTING HER HEAD ON THE DASHBOARD. SHE SUSTAINED A CONTUSION AND CONCUSSION AND HAD TO RECEIVE TREATMENT AT A HOSPITAL FOR THE INJURIES. VEHICLE WAS STOPPED WHEN HIT FROM BEHIND.

NHTSA complaint #11018958 — an unverified report by a vehicle owner.

at 100,000 miles Danning, CA

SEAT BELTS

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10762174 — an unverified report by a vehicle owner.

at 53,884 miles Akron, OH

SEAT BELTS

AIRBAG (SRS) LIGHT IS ON. DEALER INDICATES VEHICLE NEEDS COMPLETE SRS UNIT TOTAL COST OF $743.23 PLUS TAX. DEALER DID NOT INDICATE THAT PART WAS UNDER WARRANTY OR COVERED BY ANY RECALL.

NHTSA complaint #10593570 — an unverified report by a vehicle owner.

at 166,000 miles Dallas, GA

SEAT BELTS

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THIRD ROW DRIVERS REAR SAFETY SEAT BELT FAILED TO UNLATCH AND RELEASE THE PASSENGER. THE SEAT BELT WAS CUT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. THE CURRENT MILEAGE WAS 175,000.

NHTSA complaint #10577939 — an unverified report by a vehicle owner.

at 84,880 miles Aroda, VA

SEAT BELTS

SRS LIGHT CAME ON. HONDA DEALER SAID OPDS UNIT NEED REPLACING. WAS REPLACED 5/6/09. DROVE ABOUT A MONTH AND SRS LIGHT COMES BACK ON. HONDA DEALER SAID UNIT MAY BE DEFECTIVE. UNIT REPLACED. DROVE ABOUT 2 WEEKS AND SRS LIGHT COMES BACK ON. HONDA DEALER STUMPED. THEY JUST KEEP RESETTING THE UNIT BUT SRS LIGHT JUST COMES BACK ON. IT STAYS ON ALL THE TIME NOW.

NHTSA complaint #10476994 — an unverified report by a vehicle owner.

at 110,000 miles Hampton, VA

SEAT BELTS

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT BECAME TANGLED AROUND A TWO YEAR OLD CHILD'S NECK WHILE SEATING IN A CHILD SEAT. THE CONTACT WAS UNABLE TO REMOVE THE SEAT BELT AND HAD TO CUT IT WITH SCISSORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

NHTSA complaint #10453134 — an unverified report by a vehicle owner.

Folkston, GA 1 injured

SEAT BELTS

ON SUNDAY NIGHT MY 9 YEAR OLD CHILD WAS SITTING IN THE BACK SEAT OF MY HONDA PILOT. WHEN SHE TRIED TO PUT HER SEAT BELT ON IT GOT CAUGHT AROUND HER NECK. SHE THEN TURNED TO TRY AND FIX IT AND IT GOT WRAPPED AGAIN. IT LOCKED AROUND HER NECK AND WOULD NOT RELEASE. EVEN AS I TRIED TO LIFT HER TO GET ROOM AROUND HER NECK THE BELT KEPT TAKING IN THE SLACK. SHE HAD TO BE CUT OUT OF THE SEAT BELT BY A ONLOOKER WHO HAD A KNIFE. BY THAT POINT SHE HAD QUIT BREATHING. SHE HAD TO BE HOSPITALIZED AND HAVE NUMEROUS TESTS RUN ON HER TO ACCESS HER CONDITION. SHE HAS MASSIVE SWELLING TO HER FACE AND HER RIGHT EYE WAS SWOLLEN COMPLETELY SHUT. SHE HAS BROKEN BLOOD VESSEL FROM HER NECK UP ALL OVER HER FACE AND EVEN IN THE BACK OF HER THROAT. SHE HAS SO MANY BROKEN BLOOD VESSEL IN HER EYES THAT YOU CANNOT EVEN SEE THE WHITES OF HER EYES. AT THE TIME ALL OF THIS HAPPENED THE TRUCK WAS AT A STAND STILL IN A FAST FOOD DRIVE THROUGH.

NHTSA complaint #10208781 — an unverified report by a vehicle owner.

at 72,000 miles York, PA Crash 1 injured

SEAT BELTS:REAR/OTHER

TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE RETRACTABLE REAR SEAT DISLODGED AND SLASHED THE FACE OF THE REAR PASSENGER. THE REAR PASSENGER SUSTAINED A CONCUSSION. A POLICE REPORT WAS FILED. AS OF OCTOBER 3, 2007, THE DEALER AND MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

NHTSA complaint #10204757 — an unverified report by a vehicle owner.

Birmingham, AL

SEAT BELTS:REAR/OTHER

AS A CHILD PASSENGER SAFETY INSTRUCTOR I WANT TO INFORM YOU ABOUT THE SAFETY BELT SYSTEMS IN THE HONDA PILOT, ACURA MDX, TOYOTA SIENNA AND ANY OTHER VEHICLE WITH THE CENTER SEATING POSITION LAP/SHOULDER BELT EXTENDING FROM THE INTERIOR ROOF OF THE VEHICLE. ALTHOUGH LAP/SHOULDER BELTS PROVIDE UPPER BODY PROTECTION, THESE BELTS DO NOT FIT CHILDREN AND SOME ADULTS PROPERLY. EVEN CHILDREN USING BACKLESS BOOSTERS DO NOT FIT PROPERLY IN THE BELT SYSTEM. I DO NOT HAVE EVIDENCE OF ANY INJURIES OR DEATHS AT THIS TIME. IT IS MY OBSERVATION, BOTH PERSONALLY AND PROFESSIONALLY, THE MANUFACTURERS NEED TO REDESIGN THIS SEAT BELT SYSTEM.

NHTSA complaint #10165359 — an unverified report by a vehicle owner.

Sicklerville, NJ

SEAT BELTS:REAR/OTHER

MY QUESTION IS " WHY WOULD A CAR MANUFACTURE INSTALL SEAT BEATS ANCHORS IN A OVER LAPPING FASHION?" I HAVE A 2004 HONDA PILOT AND I NOTICE THAT THE SEAT BELTS ANCHORS FOR THE THIRD ROW SEAT ( MIDDLE & DRIVER SEAT PASSENGER) OVER LAP EACH OTHER, BUT IN THE SECOND ROW SEATS THEY DON'T OVER LAP. I TOOK MY PILOT TO A HONDA SERVICE CENTER AND I WAS TOLD THAT IT WAS DONE TO CREATE MORE SPACE FOR THE THIRD ROW PASSENGERS AND IT WAS NOT A FLAW DESIGN. THIS APPEARS TO BE OUT OF THE NORMAL INSTALLATION FOR SEAT BELT ANCHORS.

NHTSA complaint #10100478 — an unverified report by a vehicle owner.

Other 2004 Honda Pilot problems

← Full 2004 Honda Pilot report