FaultScore

2013 Honda Pilot other reported problems

35 of the 368 complaints about the 2013 Honda Pilot are about the other systems — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 57,500 miles.

B

35

Complaints

1

Crashes

1

Fires

0

Injuries

Exactly what failed

Unknown OR Other 35 100.0%

Other & Unspecified across every Honda Pilot year

2003 31 2.8%
2004 18 1.6%
2005 23 2.1%
2006 16 1.4%
2010 10 0.9%
2011 22 2.0%
2013 35 3.1%
2014 15 1.3%
2015 19 1.7%
2016 289 26.0%
2017 134 12.0%
2018 72 6.5%
2019 160 14.4%
2020 94 8.4%
2021 82 7.4%
2022 32 2.9%
2023 20 1.8%
2024 19 1.7%
2025 22 2.0%

What owners said

Filed with NHTSA, in their own words.

Bowie, MD

UNKNOWN OR OTHER

Recalls without notification; 1) Engine- recurring problem piston seal leak - continual replacement of coils & spark plugs. Engine light on VTM-4, traction bar symbol on, engine missing. [XXX] 2025: [XXX] ][XXX] Oil change 7 days later wrench & engine light gone [XXX] * 2 days later it came on again. I let it sit for a 1½ days, and the sway light went off. 5-29-25. Glendale Service Center Chase checked - engine light on Misfire of #2 cylinder again. [XXX]. HONDA DEALER Brown Stafford Honda Body Shop Mike Gerdes. 410-553-8661 712 Crain Hwy N Glen Burnie, MD 21061 Diagnostic fee. $185 ..Total $220.33 Diagnosis: One day repair Piston rings $6987.70 tax & shop fee $51. 51 Sway bar. $ 418.58 Power steering 1511.37 Flush. $178.29 Estimate Total = $9147.45 (not done) 3-11-25. Glendale Service Center Chase checked - engine light on Misfire of #2 cylinder again. *Glendale Service David/ Chase Replacing all 6 plugs and 1 coil Plugs $25 each = $125 10-2-24 Honda - trying to cut off Engine light on, VTM, Swerve lines Dash panel by music dim Once trouble starting Cell phone charger - losing charge on phone while charging Engine - slow, missing, Noise, smell, dash radio light dimmed, phone charger weak, Radio needs code often, switches from cell phone Blue tooth to radio, sway bar noise. 4-23-24 Safford Brown Honda dealer Glen Burnie. Md. Mike Gerdes. 8:30 DONE open at 7:30. $185 diagnostic Service fee $51.51? Replaced O² sensor and spark plug #2 410-553-8661 Total paid $753.95 😡 not replaced! (local mechanic checked) Phil. - service, John Kim in charge Dan 4-21-24 Engine light, VTM-4, traction bars came on AFTER repair 4-16-24 Strange rasping sounds from blower. Destiny Auto Sales 3/07/22. Again. $220 2/8/22 Coil & spark plug $220 2) White Paint peeling 2021 7-2-21 White paint peeling around Sunroof. Rain storm. Soaked inside of car. Repair white paint on roof. Mold inside car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

NHTSA complaint #11747122 — an unverified report by a vehicle owner.

Brooklyn, NY

UNKNOWN OR OTHER

Vcm2 light appearing causing bank 2 to stop working, vibration and rpm not being able to go above 3000 or 5000

NHTSA complaint #11672818 — an unverified report by a vehicle owner.

Schaumburg, IL

UNKNOWN OR OTHER

I purchased the vehicle and in May 2023 I noticed a small bubble on the paint on the roof of the car near the windshield on the left, above the driver's side. I went to the closest Honda Dealer and the gentleman at the shop dismissed me saying the car's warranty was expired. A few months later, the bubble popped and a part of the paint peeled off. I called the dealer Arlington Honda and was told by a manager Jeremy Hardman to take my car to one of 2 Autobody shops he provided me with for inspection. I went to Schaumburg Autobody who inspected the vehicle and found more affected areas behind the sunroof. They determined it to be defective sealer that is not adhearing to the metal. I sent an email to Jeremy Hardman and called that Honda dealer I was told Jeremy no longer works at that dealer and transferred me elsewhere. I was told to contact Honda Corporate. Meanwhile, the paint has now peeled further, the metal is now completely exposed which will lead to rust formation causing further damage. Also making my car look old and poorly maintained. Since its near the windshield, moisture from snow, rain etc will cause damage where water will start to make its way into the vehicle causing further damage there as well. I have attached pictures to show the metal exposure from the peeling and pictures where you can see the sealant coming off. I would like instructions on how to proceed from here to initiate a recall asap due to poor paint/sealer quality and/or improper application. Instructions for a temporary solution to avoid further damage. I also found an article. Please see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631923 — an unverified report by a vehicle owner.

Toms River, NJ

UNKNOWN OR OTHER

Paint on roof of my 2013 Honda Pilot. First bubbled up the white paint - now 2 large areas the size of basketballs just above the front window. The paint has chipped off and the metal shows underneath. Have an appt to bring to dealer to inspect. Heard its common on 2013-14 Honda's in white. This brings down the value! My vehicle only has 100k.

NHTSA complaint #11536160 — an unverified report by a vehicle owner.

at 155,000 miles Tualatin, OR

UNKNOWN OR OTHER

VEHICLE WAS STATIONARY AND WE WERE LOADING AN ITEM ON ROOF RACK. THE ITEM LIGHTLY TAPPED THE GLASS SUNROOF AND IT SPIDER CRACKED ALL THROUGHOUT. ON THE WAY HOME, THROUGH NORMAL CITY STREETS, AT SUB-HIGHWAY SPEED, GLASS STARTED RAINING DOWN ON THE FRONT TWO SEATS. THIS GLASS IS NOT TYPICAL WINDSHIELD SAFETY GLASS. SHARDS ARE SMALL AND SHARP AND WENT EVERYWHERE.

NHTSA complaint #11398647 — an unverified report by a vehicle owner.

at 53,000 miles Tallahassee, FL

UNKNOWN OR OTHER

I PURCHASED MY THIRD HONDA, A 2013 HONDA PILOT IN 2017 FROM MY LOCAL HONDA DEALERSHIP. IN 2019, I RECEIVED A RECALL NOTICE FROM AMERICAN HONDA STATING THAT WE COULD HAVE THE COST OF REPAINTING OUR RECALLED VEHICLES COVERED IF WE HAD DAMAGE. AT THAT TIME, I DID NOT HAVE ANY ISSUES WITH THE PAINT ON MY PILOT. WELL, A COUPLE WEEKS AGO, A HUGE AMOUNT OF PAINT ON MY ROOF WAS MISSING ALL OF A SUDDEN. I CONTACTED AMERICAN HONDA AS IT STATED ON THE RECALL NOTICE AND WAS TOLD THE RECALL PERIOD AND MY WARRANTY HAD EXPIRED. NEVERTHELESS, I WAS TOLD A CLAIM WAS OPENED ON MY BEHALF AND THAT I NEEDED TO TAKE THE CAR TO MY LOCAL HONDA DEALERSHIP FOR A DIAGNOSIS. I WAS THEN SENT TO AN AUTHORIZED BODY SHOP FOR AN ESTIMATE. AFTER HAVING TO CONTACT AMERICAN HONDA AND THE LOCAL DEALERSHIP MULTIPLE TIMES, I WAS TOLD BY THE BODY SHOP THAT HONDA WOULD ONLY COVER 60% OF THE $1700 COST (WHICH WAS ONLY FOR THE ROOF TO BE REPAINTED) AND THAT EVENTUALLY THE REST OF THE VEHICLE WILL ALSO START TO PEEL. I FEEL CHEATED AND THIS IS TRULY A LACK OF CUSTOMER SERVICE ON THE PART OF AMERICAN HONDA AND PROCTOR HONDA. HOW DO YOU SELL VEHICLES KNOWING THAT THERE IS AN ISSUE WITH THE PAINT COMING OFF AND THEN NOT BE WILLING TO FIX THE ISSUE??

NHTSA complaint #11384726 — an unverified report by a vehicle owner.

at 131,000 miles Valley Falls, NY

UNKNOWN OR OTHER

MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT THE CODE WAS COVERED UNDER A WARRANTY EXTENSION BY HONDA. I TOOK MY VEHICLE TO THE DEALER, THEY AGREED AND REPLACE 4 OF THE 6 MISFIRING PISTONS. THEY RECOMMENDED I REPLACE THE OTHER 2 PISTONS AT MY COST. I DID NOT. THE DEALER SAID THERE WAS NOTHING WRONG WITH THEM AND THAT'S WHY THEY WEREN'T REPLACING THEM. I LATER FOUND OUT THAT THEY ALSO REPLACED SCORED BEARINGS. UPON PICKING UP MY VEHICLE, I TOOK IT TO MY MECHANIC TO FIX A BUSHING THAT THE DEALER RECOMMENDED BE REPLACED. MY VEHICLE WAS ALSO MAKING A TINGING NOISE I WANT LOOKED AT. IT WAS NOT MAKING THIS NOISE PRIOR TO BEING REPAIRED AT DEALER. MY MECHANIC FIXED THE BUSHING AND SUGGESTED I TAKE IT BACK TO THE DEALER AS THE ISSUE WAS A DIRECT RESULT OF THE BURNING OIL WHICH WAS A RESULT OF THE BAD PISTONS. IT WAS THEN THAT THE DEALER TOLD ME ABOUT THE SCORED BEARINGS. THEY SAID THEY WENT TO THEIR REP BECAUSE THERE WAS DAMAGE. I NEEDED A NEW ENGINE. (APPARENTLY THIS WAS KNOWN WHEN I PICKED UP MY CAR THE FIRST TIME). THE REP FOR THE DEALERSHIP INFORMED THEM THAT BECAUSE MY OIL CHANGES WERE DONE AT A PRIVATE MECHANIC AND NOT AT THE DEALERSHIP, NO GOOD WILL WOULD BE GIVEN AND I WOULD BE RESPONSIBLE FOR REPLACING THE ENGINE AT MY OWN COST, AS WELL AS THE WRECKED CATALYTIC CONVERTER, ALSO A RESULT OF THE BURNED OIL FROM THE BAD PISTONS. THE DEALER SUGGESTED I CONTACT AMERICAN HONDA. I DID SO AND AFTER SEVERAL PHONE CALLS THE DEALER WAS INFORMED BY AMERICAN HONDA THAT THE DECISION WAS UP TO THE REP. THE DEALER REACHED OUT TO THE REP AGAIN AND AGAIN REP REFUSED TO FIX THE PROBLEM. I NOW HAVE A VEHICLE WHICH I STILL HAVE 2.5 YEARS OF PAYMENTS (I'VE OWNED IT FOR 2.5 YEARS) THAT CANNOT NOT BE DRIVEN. HONDA SHOULD FIX THIS AS THE PROBLEM IS A RESULT OF THE THE DAMAGE CAUSE BY THEIR FAULTY PISTONS! **NOTE: DATE BELOW IS APPROXIMATE**

NHTSA complaint #11375793 — an unverified report by a vehicle owner.

at 128,000 miles Braidwood, IL Fire

UNKNOWN OR OTHER

I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???

NHTSA complaint #11365646 — an unverified report by a vehicle owner.

at 114,521 miles Wendell, NC

UNKNOWN OR OTHER

PAINT POPPING OFF TOP ABOVE WINDSHIELD

NHTSA complaint #11361343 — an unverified report by a vehicle owner.

West Hartford, CT

UNKNOWN OR OTHER

ISN'T MY VEHICLE. I'M TRYING TO BUY THIS VEHICLE BUT I FOUND THAT INFO IN THE CARFAX. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED A/C REFRIGERANT RECHARGED 2/2/19 206,087 MI. MASSACHUSETTS INSPECTION STATION STURBRIDGE, MA PASSED SAFETY INSPECTION PASSED EMISSIONS INSPECTION 3/13/19 207,860 MI. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED 3/19/19 207,996 MI. LUNDGREN HONDA AUBURN, MA 508-832-6200 4.6 / 5.0 211 VERIFIED REVIEWS VEHICLE SERVICED 3/28/19 107,178 MI. CONNECTICUT INSPECTION STATION WATERBURY, CT PASSED EMISSIONS INSPECTION POTENTIAL ODOMETER ROLLBACK THERE ARE SIGNS OF POTENTIAL ODOMETER ROLLBACK HERE, SO VERIFY THE MILEAGE WITH THE SELLER. I KNOW I WOULD.

NHTSA complaint #11325852 — an unverified report by a vehicle owner.

at 60,000 miles Pittsburg, CA

UNKNOWN OR OTHER

THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY.

NHTSA complaint #11325597 — an unverified report by a vehicle owner.

at 20 miles Columbus, GA

UNKNOWN OR OTHER

I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭

NHTSA complaint #11324519 — an unverified report by a vehicle owner.

at 90,000 miles BAY Springs, MS

UNKNOWN OR OTHER

THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.

NHTSA complaint #11279733 — an unverified report by a vehicle owner.

at 110,000 miles Newburgh, IN

UNKNOWN OR OTHER

PAINT BETWEEN THE SUNROOF AND FRONT WIND SHIELD PEELING OFF.

NHTSA complaint #11229521 — an unverified report by a vehicle owner.

at 45,000 miles LOS Angeles, CA

UNKNOWN OR OTHER

VEHICLE IS PARKED IN A CARPORT IN THE EVENINGS AND IN A CARPORT AT WORK DURING THE WEEKDAYS. THE PAINT ON THE ROOF BETWEEN THE SUNROOF COMPLETELY PEELED OFF IN SHEETS, LEAVING THE META UNDERNEATH EXPOSED.

NHTSA complaint #11206107 — an unverified report by a vehicle owner.

Kodiak, AK

UNKNOWN OR OTHER

THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.

NHTSA complaint #11196821 — an unverified report by a vehicle owner.

at 87,000 miles Statham, GA

UNKNOWN OR OTHER

PAINT STARTING COMING OFF FIRST SMALL CIRCLE THEN MORE AND MORE IT GOES FROM SIDE TO SIDE BETWEEN MY SUNROOF AND WINDSHIELD.

NHTSA complaint #11183877 — an unverified report by a vehicle owner.

at 87,000 miles Covington, KY

UNKNOWN OR OTHER

PAINT IS PEELING OFF BETWEEN WINDSHIELD AND SUN ROOF, ON THE HOOD AND FRONT FENDERS. VEHICLE IS 5 YEARS OLD AND IT CLEARLY DELAMINATING, WHICH IS A FACTORY DEFECT FROM THE MANUFACTURER.

NHTSA complaint #11181230 — an unverified report by a vehicle owner.

at 81,000 miles Granada Hills, CA

UNKNOWN OR OTHER

PAINT ON ROOF OF CAR IS PEELING IN SHEETS TO THE BARE METAL. THE DAMAGE IS ON THE ROOF BETWEEN THE FRONT WINDSHIELD AND SUNROOF. IT APPEARS TO BE A BAD PAINT MIXTURE AT THE PLANT AND HONDA IS NOT ACCEPTING RESPONSIBILITY FOR THIS MANUFACTURING DEFAULT. THIS CAR IS 5 YEARS OLD AND SHOULD NOT BE HAVING ISSUES WITH PAINT PEELING ALL THE WAY TO THE BARE SHEET METAL. I'M CONCERNED AS THE METAL IS NOW EXPOSED AND THE ELEMENTS WILL CAUSE DAMAGE (RUST/CORROSION) TO THE METAL AND COMPROMISE THE STRUCTURAL INTEGRITY OF THE ROOF AND THE METAL THAT HOLDS THE WINDSHIELD.

NHTSA complaint #11171474 — an unverified report by a vehicle owner.

at 70,000 miles Belleville, NJ

UNKNOWN OR OTHER

REAR DOOR IS NOT OPENING , SWITCH DOES NOT RESPOND TO PRESSING , YOU HEAR THE UNLOCKING SOUND AND LIGHT TURNS ON BUT DOOR WONT OPEN , THIS IS NOT AN ELECTRICAL DOOR THAT OPENS BY ITSELF , THIS IS A MAIN ISSUE SINCE I CANNOT OPEN THE DOOR TO PUT MY KIDS STROLLERS , ETC . BY DOING SO MUCH PRESSURE IN THE DOOR , I TOOK OFF THE HANDLE AND BROKE ONE OF THE PINS . IS ANYBODY EXPERIENCING THE SAME ISSUE ?

NHTSA complaint #11142559 — an unverified report by a vehicle owner.

at 80,000 miles Gainesville, FL

UNKNOWN OR OTHER

I HAVE MAJOT PAINT REMOVAL ON THE ROOF OF MY HONDA PILOT. IT JUST COMES OFF IN SHEETS WHEN WE ARE DRIVING. WE TOOK IT TO OUR LOCAL HONDA DEALER AND THEY SAID WE DIDN'T WAX THE CAR ENOUGH AND THAT WAS WHY IT WAS HAPPENING. A CAR THAT IS 5 YEARS OLD SHOULD NOT HAVE PAINT COMING OFF IN SHEETS. IT IS SO BAD THAT I NOW HAVE TO WORRY ABOUT THE ROOF GETTING RUST BECAUSE THE PAINT COMES OFF DOWN TO THE METAL.

NHTSA complaint #11138987 — an unverified report by a vehicle owner.

at 55,000 miles Valhalla, NY

UNKNOWN OR OTHER

WHEN DRIVING ON THE HIGHWAY BETWEEN THE SPEED OF 60-80 MPH, THE STEERING WHEEL SHAKES VERY NOTICEABLY MAKING IT VERY UNCOMFORTABLE TO DRIVE WITH THE VIBRATION. I HAVE HAD TIRES REPLACED AND THE WHEELS REBALANCED AND NOTHING SEEMS TO FIX THE PROBLEM. I HAVE BEEN DEALING WITH THIS FOR MONTHS AND NO SERVICE STATION IS ABLE TO FIX THE PROBLEM. FEARING THAT SOMETHING MAY HAPPEN WHEN DRIVING ON THE HIGHWAY OR WHEN MY CHILDREN DRIVE THE CAR. SAFETY IS MY NUMBER ONE CONCERN WHEN GETTING INTO A VEHICLE AND IT IS VERY UPSETTING THAT I BOUGHT A BRAND NEW CAR TO AVOID THE UNKNOWN PROBLEMS OF A USED VEHICLE. UPON DOING SOME RESEARCH ON THE INTERNET TO FIND A SOLUTION TO MY PROBLEM, I HAVE DISCOVERED THAT EVERY HONDA PILOT OWNER IS COMPLAINING ABOUT THE SAME ISSUE AND THAT HONDA DOES NOT WANT TO FIX THE PROBLEM.

NHTSA complaint #11123041 — an unverified report by a vehicle owner.

Mandeville, LA

UNKNOWN OR OTHER

ELECTRICAL ISSUE WHILE STATIONARY AND EXTREME VIBRATIONS WHILE DRIVING.

NHTSA complaint #11113266 — an unverified report by a vehicle owner.

at 71,000 miles Owens Cross Roads, AL

UNKNOWN OR OTHER

WHILE DRIVING ON I65 NORTH OF BIRMINGHAM, AL AT 65-70 MPH WITH NO OTHER VEHICLES CLOSE BY, WE HEARD A LOUD POP AND THEN NOTICED WHAT SOUNDED LIKE AIR COMING INTO THE CABIN. WE PULLED BACK THE SUNROOF SHADE SLIGHTLY AND NOTICED SHATTERED GLASS. WE PULLED OVER TO FIND ABOUT A 4 INCH HOLD IN THE SUNROOF WITH SHATTERED GLASS ALL AROUND IT. WE BROKE OFF AS MUCH AS WE COULD SO OTHER VEHICLES WOULD NOT BE DAMAGED BY THE DEBRIS.

NHTSA complaint #11092074 — an unverified report by a vehicle owner.

at 24,000 miles Grand Prairie, TX

UNKNOWN OR OTHER

"TAKATA RECALL" INFLATORS / AIRBAGS: AS PER NOTICE IN MAIL FROM TK HOLDINGS, INC., ET AL., WE CONTACTED THE HONDA DEALERSHIP IN ARLINGTON TX 'VANDERGRIFF HONDA & MADE APPOINTMENT TO MEET WITH SERVICE ADVISOR/REP. HOWEVER WHEN HE LISTED OUR VIN HE STATED ([XXX]) THAT ONLY 2 RECALLS WERE ISSUED ON OUR 2013 HONDA PILOT BUT NOT PERTAINING TO OUR VEHICLE'S AIRBAGS.. SO WOULD U PLEASE INVESTIGATE THE SUBJECT AS WE ARE SENIORS IN OUR AGE 70+ YEARS & VERY NERVOUS IN DRIVING OUR HONDA IN CASE OF ACCIDENT. YOUR WEBSITE LISTED UNDER 'SAFERCARS.GOV' STATES 'RIVETS DEFECTS' IN OUR MODEL 2013 PILOT BUT THE DEALERSHIP INSISTED THERE IS NO RECALL ON THE TAKATA AIRBAGS/INFLATORS FOR OUR MODEL YEAR 2013 HONDA PILOT FWD. YOUR FURTHER PROPER REVIEW IN FINDING OUT WHO IS TELLING THE TRUTH OR ANSWER W/BE APPRECIATED. THANKS IN ADVANCE FOR YOUR REPLY, & OUR BEST REGARDS. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11039373 — an unverified report by a vehicle owner.

at 130,000 miles Palmer, IL Crash

UNKNOWN OR OTHER

IT WAS A SUNNY AND VERY HOT DAY, TEMPERATURES ABOVE 90 DEGREES. THE VEHICLE WAS PROCEEDING WEST ON A 2 LANE IN TOWN STREET, WITH NO CURBS, WITH ONE VEHICLE IN FRONT, STOPPED AT THE INTERSECTION TO A 2 LANE HIGHWAY. AS THE VEHICLE WAS APPROACHING THE RAILROAD TRACKS, WITH A SLIGHT INCLINE, THE DRIVER APPLIED THE BRAKES FOR THE STOP SIGN AFTER THE RAILROAD TRACKS. AS THE DRIVER APPLIED THE BRAKES, THE CAR ACCELERATED TOWARDS THE HIGHWAY. AT THIS POINT, THE DRIVER SAID, 'IT'S NOT STOPPING'IT'S NOT STOPPING.' TO THE OVER 2 PASSENGERS OF THE CAR. THERE WAS A CAR IN FRONT OF THE CAR, WAITING TO TURN ONTO THE HIGHWAY AND CAR GETTING READY TO CROSS THE HIGHWAY, AS WELL AS A CAR ON THE HIGHWAY NEAR THE INTERSECTION. THE DRIVER CONTINUED TO APPLY THE BREAKS WITHOUT THE CAR BREAKING AND VEERED TO THE LEFT TO TRY TO AVOID THE CAR IN FRONT. AS THE CAR ACCELERATED, IT HIT THE CAR IN FRONT AND BOUNCED OFF THE LEFT BACK BUMPER OF THE CAR IN FRONT AND CAME TO A STOP. THEY CARS WERE NOT MOVING AT A HIGH RATE OF SPEED BUT THE CAR IN QUESTION WAS NOT STOPPING EVEN WITH THE BREAKS APPLIED, FOOT ON THE BRAKE PETAL, FOOT NOT ON ACCELERATOR. IT WAS ACCELERATING. THE CAR WAS PUT INTO PARK. THE CAR SEEMED TO 'HAVE A MIND OF IT'S OWN' NOT BREAKING BUT ACCELERATING. THERE WAS AN UNKNOWN CAUSE FOR THIS AS OF THIS TIME. A COUNTY DEPUTY WAS IN THE AREA AND CAME OVER TO THE ACCIDENT.

NHTSA complaint #11010302 — an unverified report by a vehicle owner.

at 53,000 miles Flagstaff, AZ

UNKNOWN OR OTHER

EVER SINCE I BOUGHT MY HONDA PILOT TOURING MANY MANY TIMES THERE HAS BEEN A HESITATION WHEN EXCELERATING BUT AFTER THE HESITATION IT EXCELERATES. UNTIL THE TIME I WAS GOING UP A HILL ON THE FREEWAY I EXCELERATED AND NOTHING HAPPENED - ABSOLUTELY NO EXCELERATION AT ALL. I HAD LITERALLY A SECOND TO DECIDE WHAT TO DO. I DECIDED TO USE MY MOMENTUM TO MOVE INTO THE SLOW LANE - IN FRONT OF AN 18 WHEELER - AND KEPT MOVING TO THE SHOULDER AND STOPPED. I TRIED TO START MY CAR AGAIN AND IT STARTED BUT STILLL NO EXCELERATION. I SHUT IT OFF AND TRIED AGAIN AND IT WOULDN'T START. WE WERE 40 MILES TOO FAR FOR THE HONDA TOWING BUT JUST A FEW MILES SHORT WITH AAA. WE HAD AAA TOW IT TO OUR HOME DEALER. THE DEALER COULDN'T REPLICATE THE PROBLEM. THEY SAID THEY THOUGHT THERE WAS DEBRIS IN THE MASS AIRFLOW SENSOR CAUSING FUEL TRIM FAILURE. LABOR FOR THIS WAS $120.00. MY CAR HASN'T COMPLETELY STOPPED AGAIN BUT IT STILL DOES ITS HESITATION THING. I SEE FROM READING THIS ARTICLE THAT ISN'T JUST MY PROBLEM. I THINK THIS SHOULD TELL HONDA THEY HAVE A PROBLEM THEY NEED TO ADDRESS.

NHTSA complaint #10956928 — an unverified report by a vehicle owner.

at 35,000 miles Plano, TX

UNKNOWN OR OTHER

TAKATA RECALL THE 2013 HONDA PILOT LEAKS WATER INTO THE PASSENGER CABIN IF THE CAR IS IN THE RAIN. SO MUCH WATER THAT THE CARPET AND PADDING UNDERNEATH ARE SOAKED AND WATER STANDING ON THE FLOORBOARD OF THE VEHICLE. THE PADDING AND CARPET EVEN AFTER CLEANING HAS BEGUN TO HAVE PROBLEMS AND MOLD BECAUSE IT HAS HAPPENED SO MANY TIMES. AMERICAN HONDA ADMITS/SAYS IT IS A DESIGN FLAW OF THE CAR, BUT THAT IT IS OUR PROBLEM TO TAKE CARE OF AND NOT TO PARK THE CAR OUTSIDE EVER,

NHTSA complaint #10910675 — an unverified report by a vehicle owner.

at 42,000 miles Montville, NJ

UNKNOWN OR OTHER

THE CAR HESITATES AND DOES NOT ACCELERATE, ESPECIALLY WHEN MAKING A TURN OR SLOWING DOWN AND THEN ACCELERATING IN TRAFFIC. IT DOES ACCELERATE AFTER IT PAUSES, IT IS VERY SCARY TO HAVE IT STOP AND NOT MOVE. THIS VIN WAS NOT PART OF THE RECALL ANNOUNCED TODAY, BUT THE PROBLEM IS EXACTLY WHAT IS HAPPENING WITH MY CAR. WILL THERE BE MORE RECALLS FOR THIS PROBLEM? WE HAVE BROUGHT IT TO THE HONDA DEALER WHEN IT WAS NEW, AND AGAIN BEFORE THE WARRANTY RAN OUT. THEY DENY THAT THERE IS A PROBLEM. IT IS NO LONGER UNDER WARRANTY.

NHTSA complaint #10819872 — an unverified report by a vehicle owner.

at 43,000 miles Sarasota, FL

UNKNOWN OR OTHER

STALLS AND HESITATES WHEN TURNING LEFT ESPECIALLY ON ROUNDABOUTS

NHTSA complaint #10788189 — an unverified report by a vehicle owner.

Other 2013 Honda Pilot problems

← Full 2013 Honda Pilot report