FaultScore

FaultScore report

2013 Honda Pilot problems

Owners have filed 368 complaints about the 2013 Honda Pilot with NHTSA between 2013 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 14 of 24 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Honda Pilot.

How this is worked out

The numbers

368

Complaints

15

Crashes reported

6

Fires reported

10

Injuries reported

24,000 mi

Median mileage at failure

Half of reported failures happened before this

59%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 43 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Honda Pilot. 50 means typical for this model; 100 means roughly double.
Severity — 43
8.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
59% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Honda Pilot

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Honda Pilot

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 83 22.6%

1 crashes, 2 fires · median 5,000 mi

3 crashes, 0 fires · median 3,000 mi

Body & Structure 47 12.8%

Median failure at 60,000 miles

Brakes 42 11.4%

3 crashes, 1 fires · median 25,545 mi

1 crashes, 1 fires · median 57,500 mi

Airbags 18 4.9%

4 crashes, 0 fires · median 89,000 mi

1 crashes, 0 fires · median 446 mi

1 crashes, 1 fires · median 23,750 mi

Suspension 13 3.5%

Median failure at 9,369 miles

Steering 12 3.3%

Median failure at 55,000 miles

Electrical System 9 2.4%

1 crashes, 0 fires · median 65,000 mi

Seats 7 1.9%

Median failure at 3,050 miles

Wheels 5 1.4%

Median failure at 31,000 miles

Windows, Mirrors & Wipers 4 1.1%

Median failure at 30,425 miles

Stability & Traction Control 3 0.8%

Median failure at 60,000 miles

Lights 3 0.8%
Doors, Latches & Locks 2 0.5%

0 crashes, 1 fires · median 22,000 mi

Seat Belts 2 0.5%

Median failure at 46,010 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 42 87.5%
SUN Visor 1 2.1%
Power Assist 1 2.1%
Accelerator Pedal 1 2.1%
Head Restraint 1 2.1%
ABS Warning Light 1 2.1%
Frame AND Members 1 2.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 72 26.0%
1,000 – 9,999 miles 47 17.0%
10,000 – 24,999 miles 24 8.7%
25,000 – 49,999 miles 32 11.6%
50,000 – 74,999 miles 44 15.9%
75,000 – 99,999 miles 34 12.3%
100,000 – 149,999 miles 14 5.1%
150,000+ miles 10 3.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2013 peak 20 Jun 2026

Recalls on the 2013 Honda Pilot

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018523 263,289 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator.

Recall 2013018 44,762 units in Canada

Airbag

On certain vehicles, the airbag cover may not have been adequately secured to the driver’s airbag module. As a result, the airbag may deploy with an irregular shape, or the cover may detach during deployment. Failure of the airbag to deploy in the designed manner during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the driver’s airbag module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Chictaw, OK Crash

AIR BAGS

Had a car accident and hit a sand barrel at about 40 miles an hour without the airbags didn’t deploy. The grill and bumper were damaged with impact.

NHTSA complaint #11740049 — an unverified report by a vehicle owner.

at 98,000 miles Athens, PA Crash

AIR BAGS

The contact owns a 2013 Honda Pilot. The contact stated that while her husband was driving 40-50 MPH, there was an accident ahead where a trailer crashed into a deer causing the deer to impact the front driver's side of the vehicle. The front passenger-side air bag was the only air bag that was deployed. The front driver-side air bag failed to deploy. After the front passenger air bag deployed the vehicle heated up rapidly and failed to shut off. There were two children seated in the rear of the vehicle. A police report was filed. There were no injuries sustained. The manufacturer was not notified of the failure. The failure mileage was 98,000.

NHTSA complaint #11493592 — an unverified report by a vehicle owner.

Highland Park, IL Crash 1 injured

SERVICE BRAKES

Brake failure at stop sign. Driver crashed into a pole, suffered severe injuries including bleeding in the brain and broken ribs.

NHTSA complaint #11473506 — an unverified report by a vehicle owner.

at 128,000 miles Braidwood, IL Fire

UNKNOWN OR OTHER

I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???

NHTSA complaint #11365646 — an unverified report by a vehicle owner.

at 161,000 miles Mishawaka, IN Fire

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.

NHTSA complaint #11319225 — an unverified report by a vehicle owner.

at 161,000 miles Mishawaka, IN Fire

ENGINE

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.

NHTSA complaint #11319225 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Bowie, MD

UNKNOWN OR OTHER

Recalls without notification; 1) Engine- recurring problem piston seal leak - continual replacement of coils & spark plugs. Engine light on VTM-4, traction bar symbol on, engine missing. [XXX] 2025: [XXX] ][XXX] Oil change 7 days later wrench & engine light gone [XXX] * 2 days later it came on again. I let it sit for a 1½ days, and the sway light went off. 5-29-25. Glendale Service Center Chase checked - engine light on Misfire of #2 cylinder again. [XXX]. HONDA DEALER Brown Stafford Honda Body Shop Mike Gerdes. 410-553-8661 712 Crain Hwy N Glen Burnie, MD 21061 Diagnostic fee. $185 ..Total $220.33 Diagnosis: One day repair Piston rings $6987.70 tax & shop fee $51. 51 Sway bar. $ 418.58 Power steering 1511.37 Flush. $178.29 Estimate Total = $9147.45 (not done) 3-11-25. Glendale Service Center Chase checked - engine light on Misfire of #2 cylinder again. *Glendale Service David/ Chase Replacing all 6 plugs and 1 coil Plugs $25 each = $125 10-2-24 Honda - trying to cut off Engine light on, VTM, Swerve lines Dash panel by music dim Once trouble starting Cell phone charger - losing charge on phone while charging Engine - slow, missing, Noise, smell, dash radio light dimmed, phone charger weak, Radio needs code often, switches from cell phone Blue tooth to radio, sway bar noise. 4-23-24 Safford Brown Honda dealer Glen Burnie. Md. Mike Gerdes. 8:30 DONE open at 7:30. $185 diagnostic Service fee $51.51? Replaced O² sensor and spark plug #2 410-553-8661 Total paid $753.95 😡 not replaced! (local mechanic checked) Phil. - service, John Kim in charge Dan 4-21-24 Engine light, VTM-4, traction bars came on AFTER repair 4-16-24 Strange rasping sounds from blower. Destiny Auto Sales 3/07/22. Again. $220 2/8/22 Coil & spark plug $220 2) White Paint peeling 2021 7-2-21 White paint peeling around Sunroof. Rain storm. Soaked inside of car. Repair white paint on roof. Mold inside car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

NHTSA complaint #11747122 — an unverified report by a vehicle owner.

Bowie, MD

ENGINE

Recalls without notification; 1) Engine- recurring problem piston seal leak - continual replacement of coils & spark plugs. Engine light on VTM-4, traction bar symbol on, engine missing. [XXX] 2025: [XXX] ][XXX] Oil change 7 days later wrench & engine light gone [XXX] * 2 days later it came on again. I let it sit for a 1½ days, and the sway light went off. 5-29-25. Glendale Service Center Chase checked - engine light on Misfire of #2 cylinder again. [XXX]. HONDA DEALER Brown Stafford Honda Body Shop Mike Gerdes. 410-553-8661 712 Crain Hwy N Glen Burnie, MD 21061 Diagnostic fee. $185 ..Total $220.33 Diagnosis: One day repair Piston rings $6987.70 tax & shop fee $51. 51 Sway bar. $ 418.58 Power steering 1511.37 Flush. $178.29 Estimate Total = $9147.45 (not done) 3-11-25. Glendale Service Center Chase checked - engine light on Misfire of #2 cylinder again. *Glendale Service David/ Chase Replacing all 6 plugs and 1 coil Plugs $25 each = $125 10-2-24 Honda - trying to cut off Engine light on, VTM, Swerve lines Dash panel by music dim Once trouble starting Cell phone charger - losing charge on phone while charging Engine - slow, missing, Noise, smell, dash radio light dimmed, phone charger weak, Radio needs code often, switches from cell phone Blue tooth to radio, sway bar noise. 4-23-24 Safford Brown Honda dealer Glen Burnie. Md. Mike Gerdes. 8:30 DONE open at 7:30. $185 diagnostic Service fee $51.51? Replaced O² sensor and spark plug #2 410-553-8661 Total paid $753.95 😡 not replaced! (local mechanic checked) Phil. - service, John Kim in charge Dan 4-21-24 Engine light, VTM-4, traction bars came on AFTER repair 4-16-24 Strange rasping sounds from blower. Destiny Auto Sales 3/07/22. Again. $220 2/8/22 Coil & spark plug $220 2) White Paint peeling 2021 7-2-21 White paint peeling around Sunroof. Rain storm. Soaked inside of car. Repair white paint on roof. Mold inside car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

NHTSA complaint #11747122 — an unverified report by a vehicle owner.

Charlottesville, VA

STRUCTURE:BODY

The factory clear coat and paint on the roof of this 2013 Honda Pilot are delaminating and peeling away from the metal. The failure began about 1.5 years ago and continues to spread; in places it has now progressed through the paint to bare metal that is corroding and rusting. The vertical body panels remain glossy and intact while the entire horizontal roof has failed - a top-down failure pattern consistent with a defective factory finish rather than wear or environmental exposure. This matches a well-documented paint-adhesion defect in Honda vehicles of this generation: Honda issued warranty-extension service bulletin 19-057 for 2013-16 Pilots in White Diamond Pearl after identical roof peeling, a companion bulletin covers other white finishes, and an active class-action lawsuit alleges the same peeling and delaminating paint defect across 2013-and-later Honda and Acura vehicles. As the paint separates, detached clear-coat material can lift off the moving vehicle, and the exposed roof metal is now corroding. The affected roof/body panel is available for inspection upon request. No warning lamps applied; the defect is visible. The vehicle was not in a crash, and there was no fire and no injury. I am reporting this so it is documented as a manufacturing defect affecting colors beyond those the manufacturer has chosen to cover.

NHTSA complaint #11745465 — an unverified report by a vehicle owner.

Chictaw, OK Crash

AIR BAGS

Had a car accident and hit a sand barrel at about 40 miles an hour without the airbags didn’t deploy. The grill and bumper were damaged with impact.

NHTSA complaint #11740049 — an unverified report by a vehicle owner.

Daytona Beach, FL

POWER TRAIN

Multiple mechanics have told me it’s spark plugs and piston ring and issues. I constantly get my oils changed when I’m at 10% and never let it run out of gas. Constantly babied this thing. It only has 145k miles on it. Had 111k when I bought it in 2022! I barely put miles on this and the fuel consumption and engine are now causing issues. Even been told possible catalytic converter issues. Multiple Honda has told me different things. This is so frustrating because the allowed some vin specific models with my year. But not mine?! Helllllllp

NHTSA complaint #11738403 — an unverified report by a vehicle owner.

Daytona Beach, FL

ENGINE

Multiple mechanics have told me it’s spark plugs and piston ring and issues. I constantly get my oils changed when I’m at 10% and never let it run out of gas. Constantly babied this thing. It only has 145k miles on it. Had 111k when I bought it in 2022! I barely put miles on this and the fuel consumption and engine are now causing issues. Even been told possible catalytic converter issues. Multiple Honda has told me different things. This is so frustrating because the allowed some vin specific models with my year. But not mine?! Helllllllp

NHTSA complaint #11738403 — an unverified report by a vehicle owner.

Daytona Beach, FL

FUEL/PROPULSION SYSTEM

Multiple mechanics have told me it’s spark plugs and piston ring and issues. I constantly get my oils changed when I’m at 10% and never let it run out of gas. Constantly babied this thing. It only has 145k miles on it. Had 111k when I bought it in 2022! I barely put miles on this and the fuel consumption and engine are now causing issues. Even been told possible catalytic converter issues. Multiple Honda has told me different things. This is so frustrating because the allowed some vin specific models with my year. But not mine?! Helllllllp

NHTSA complaint #11738403 — an unverified report by a vehicle owner.

Austin, TX

EXTERIOR LIGHTING

Brake lights did not appear to be working while car suddenly slowed.

NHTSA complaint #11735278 — an unverified report by a vehicle owner.

Chicago, IL

AIR BAGS

The car was inspected by the authorized dealer, but it is still on the list.

NHTSA complaint #11713298 — an unverified report by a vehicle owner.

Medina, OH

POWER TRAIN

Repeatedly there has been a cylinder 1 misfire causing the check engine light to activate. The vehicle starts to shake and idling is rough. It has happened repeatedly over the past 3-4 years. In 2025 it happened in August, October and December despite repeated maintenance. Error codes that have popped up due to the issue primarily include cylinder 1 misfires a known and documented issue related to the faulty VCM system. The problem has repeatedly been identified by multiple mechanics. I use my vehicle primarily to transport my children to and from school. We have all been in the car during these misfires endangering their safety. At many of the times when the misfires have happened my children have been in the car and any engine failure while operating the vehicle puts them in danger. My children are ADHD/autistic and during the times the vehicle has broken down while driving it has caused them extreme distress. The vehicle is available for inspection at any time. I have reached out to Honda repeatedly to have the issue resolved however despite repeated promises the vehicle would be fixed due to recalls and extended warranties Honda officials have repeatedly made erroneous claims and insist my vehicle's vin needs to be approved for any repairs. This is a well documented known issue for this make and model due to the faulty VCM system causing oil to get into the cylinders leading to the misfires and piston ring wear and corroded spark plugs. All I am requesting is for Honda to make the necessary repairs so my vehicle is safe to transport my children. I have kept up with the maintenance of the vehicle. The problems we have experienced are directly caused by the known VCM/MIL failures. Also we have consistently had codes come up for the ABS as well. Under the Magnuson-Moss Warranty Act Honda is responsible for making the repairs.

NHTSA complaint #11710068 — an unverified report by a vehicle owner.

Medina, OH

ENGINE

Repeatedly there has been a cylinder 1 misfire causing the check engine light to activate. The vehicle starts to shake and idling is rough. It has happened repeatedly over the past 3-4 years. In 2025 it happened in August, October and December despite repeated maintenance. Error codes that have popped up due to the issue primarily include cylinder 1 misfires a known and documented issue related to the faulty VCM system. The problem has repeatedly been identified by multiple mechanics. I use my vehicle primarily to transport my children to and from school. We have all been in the car during these misfires endangering their safety. At many of the times when the misfires have happened my children have been in the car and any engine failure while operating the vehicle puts them in danger. My children are ADHD/autistic and during the times the vehicle has broken down while driving it has caused them extreme distress. The vehicle is available for inspection at any time. I have reached out to Honda repeatedly to have the issue resolved however despite repeated promises the vehicle would be fixed due to recalls and extended warranties Honda officials have repeatedly made erroneous claims and insist my vehicle's vin needs to be approved for any repairs. This is a well documented known issue for this make and model due to the faulty VCM system causing oil to get into the cylinders leading to the misfires and piston ring wear and corroded spark plugs. All I am requesting is for Honda to make the necessary repairs so my vehicle is safe to transport my children. I have kept up with the maintenance of the vehicle. The problems we have experienced are directly caused by the known VCM/MIL failures. Also we have consistently had codes come up for the ABS as well. Under the Magnuson-Moss Warranty Act Honda is responsible for making the repairs.

NHTSA complaint #11710068 — an unverified report by a vehicle owner.

Medina, OH

SERVICE BRAKES

Repeatedly there has been a cylinder 1 misfire causing the check engine light to activate. The vehicle starts to shake and idling is rough. It has happened repeatedly over the past 3-4 years. In 2025 it happened in August, October and December despite repeated maintenance. Error codes that have popped up due to the issue primarily include cylinder 1 misfires a known and documented issue related to the faulty VCM system. The problem has repeatedly been identified by multiple mechanics. I use my vehicle primarily to transport my children to and from school. We have all been in the car during these misfires endangering their safety. At many of the times when the misfires have happened my children have been in the car and any engine failure while operating the vehicle puts them in danger. My children are ADHD/autistic and during the times the vehicle has broken down while driving it has caused them extreme distress. The vehicle is available for inspection at any time. I have reached out to Honda repeatedly to have the issue resolved however despite repeated promises the vehicle would be fixed due to recalls and extended warranties Honda officials have repeatedly made erroneous claims and insist my vehicle's vin needs to be approved for any repairs. This is a well documented known issue for this make and model due to the faulty VCM system causing oil to get into the cylinders leading to the misfires and piston ring wear and corroded spark plugs. All I am requesting is for Honda to make the necessary repairs so my vehicle is safe to transport my children. I have kept up with the maintenance of the vehicle. The problems we have experienced are directly caused by the known VCM/MIL failures. Also we have consistently had codes come up for the ABS as well. Under the Magnuson-Moss Warranty Act Honda is responsible for making the repairs.

NHTSA complaint #11710068 — an unverified report by a vehicle owner.

Albertville, MN

AIR BAGS

• The side airbags on the passenger side, extending from the front passenger seat to the back, deployed without cause. The vehicle is available for inspection upon request. • The airbags deployed while driving, forcing us to pull over immediately in an unsafe location on a very busy road with two young kids. My son was sitting on tue passenger side in the middle section near the window and was at risk of being severely injured by the airbag deployment. All passengers were put at risk due to the airbags and because stopping on a busy road created an additional safety hazard. • No, the problem hasn’t been reproduced or confirmed yet. • Yes, two police officers and a tow truck operator inspected the vehicle at the scene. Both confirmed that there was no crash, collision, and no visible damage to the car, and were unsure why the airbags deployed. They said it was “really weird” and unexplained. • No, there were no warning lights, error messages, or other symptoms before the airbag deployment.

NHTSA complaint #11682551 — an unverified report by a vehicle owner.

Brooklyn, NY

UNKNOWN OR OTHER

Vcm2 light appearing causing bank 2 to stop working, vibration and rpm not being able to go above 3000 or 5000

NHTSA complaint #11672818 — an unverified report by a vehicle owner.

Virginia Beach, VA

SERVICE BRAKES

The VSA/ABS lights came on and I took it to the repair shop. The mechanic told me that the VSA/ABS module is bad and needs to be replaced. He said this is a very common problem in my vehicle type. He said the anti-lock brakes won't work which can be dangerous. He said the parts are always backordered and can take months to come in and they are extremely expensive. They range from $1200-$2400 for the part only. I researched the problem online and it seems to be a common problem across many Honda models and years. Many people have taken apart the modules themselves and have repaired them. They mention that the connective wires on the modules are extremely thin and not recommended for circuit boards. The thinness of the connective wires causes the failure.

NHTSA complaint #11669795 — an unverified report by a vehicle owner.

Bronx, NY

STRUCTURE:BODY

Significant paint chipping

NHTSA complaint #11656727 — an unverified report by a vehicle owner.

Lloyd Harbor, NY

STRUCTURE:BODY

Paint has peeled completely off of areas of the body--including the roof above the windshield and others. This peeling has occurred without any physical damage to the body itself

NHTSA complaint #11642984 — an unverified report by a vehicle owner.

Schaumburg, IL

UNKNOWN OR OTHER

I purchased the vehicle and in May 2023 I noticed a small bubble on the paint on the roof of the car near the windshield on the left, above the driver's side. I went to the closest Honda Dealer and the gentleman at the shop dismissed me saying the car's warranty was expired. A few months later, the bubble popped and a part of the paint peeled off. I called the dealer Arlington Honda and was told by a manager Jeremy Hardman to take my car to one of 2 Autobody shops he provided me with for inspection. I went to Schaumburg Autobody who inspected the vehicle and found more affected areas behind the sunroof. They determined it to be defective sealer that is not adhearing to the metal. I sent an email to Jeremy Hardman and called that Honda dealer I was told Jeremy no longer works at that dealer and transferred me elsewhere. I was told to contact Honda Corporate. Meanwhile, the paint has now peeled further, the metal is now completely exposed which will lead to rust formation causing further damage. Also making my car look old and poorly maintained. Since its near the windshield, moisture from snow, rain etc will cause damage where water will start to make its way into the vehicle causing further damage there as well. I have attached pictures to show the metal exposure from the peeling and pictures where you can see the sealant coming off. I would like instructions on how to proceed from here to initiate a recall asap due to poor paint/sealer quality and/or improper application. Instructions for a temporary solution to avoid further damage. I also found an article. Please see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631923 — an unverified report by a vehicle owner.

Schaumburg, IL

STRUCTURE:BODY

I purchased the vehicle and in May 2023 I noticed a small bubble on the paint on the roof of the car near the windshield on the left, above the driver's side. I went to the closest Honda Dealer and the gentleman at the shop dismissed me saying the car's warranty was expired. A few months later, the bubble popped and a part of the paint peeled off. I called the dealer Arlington Honda and was told by a manager Jeremy Hardman to take my car to one of 2 Autobody shops he provided me with for inspection. I went to Schaumburg Autobody who inspected the vehicle and found more affected areas behind the sunroof. They determined it to be defective sealer that is not adhearing to the metal. I sent an email to Jeremy Hardman and called that Honda dealer I was told Jeremy no longer works at that dealer and transferred me elsewhere. I was told to contact Honda Corporate. Meanwhile, the paint has now peeled further, the metal is now completely exposed which will lead to rust formation causing further damage. Also making my car look old and poorly maintained. Since its near the windshield, moisture from snow, rain etc will cause damage where water will start to make its way into the vehicle causing further damage there as well. I have attached pictures to show the metal exposure from the peeling and pictures where you can see the sealant coming off. I would like instructions on how to proceed from here to initiate a recall asap due to poor paint/sealer quality and/or improper application. Instructions for a temporary solution to avoid further damage. I also found an article. Please see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631923 — an unverified report by a vehicle owner.

Jacksonville, FL

POWER TRAIN

The lights(traction control light, check engine,) in the dash come on and go off intermittently and vehicle display reads check emissions system and check VSA (vehicle stability assist) I got the vehicle scanned for the codes it throws and the print out was for the power train control module the piston rings all of them failed emission test! The dash lights come on for two to three weeks at a time and than just go off while the lights are illuminated I have no traction control no eco mode and the car doesn’t get the correct power while accelerating speed sometimes it gets too much power and accelerates too high causing the vehicle to take off and without any kind of traction

NHTSA complaint #11625394 — an unverified report by a vehicle owner.

at 150,000 miles Austin, TX

ENGINE

The contact owned a 2013 Honda Pilot. The contact stated that while driving at 45- 50 MPH, the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was taken to the local dealer, where it was diagnosed that rod bearings and piston ring replacements were needed. The vehicle was repaired. The manufacturer was contacted, who opened a case and assisted with the repair fees. The failure mileage was approximately 150,000.

NHTSA complaint #11625558 — an unverified report by a vehicle owner.

Jacksonville, FL

FUEL/PROPULSION SYSTEM

The lights(traction control light, check engine,) in the dash come on and go off intermittently and vehicle display reads check emissions system and check VSA (vehicle stability assist) I got the vehicle scanned for the codes it throws and the print out was for the power train control module the piston rings all of them failed emission test! The dash lights come on for two to three weeks at a time and than just go off while the lights are illuminated I have no traction control no eco mode and the car doesn’t get the correct power while accelerating speed sometimes it gets too much power and accelerates too high causing the vehicle to take off and without any kind of traction

NHTSA complaint #11625394 — an unverified report by a vehicle owner.

Albert lea, MN

STRUCTURE:BODY

paint peeling above windshield

NHTSA complaint #11597826 — an unverified report by a vehicle owner.

Dallas, TX

AIR BAGS

I made an 8:40 am appointment to fix the 2018 airbag recall (18V-042) and after arriving at the service center was told it would take two days to fix because they were unexpectedly busy, and, they would be unable to give me a loaner vehicle or facilitate it's dropoff when complete. This does not work for us and leaves us exposed to unacceptable safety risk.

NHTSA complaint #11595248 — an unverified report by a vehicle owner.

at 86,680 miles Salina, KS

ENGINE

The contact owns a 2013 Honda Pilot. The contact stated while driving 10 MPH, the check engine warning light, the traction control warning light, and an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was seeping through the piston rings and was leaking onto the spark plugs. Additionally, the dealer diagnosed that cylinder #1 was misfiring. The dealer determined that the piston rings needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 13V382000 (Engine) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was 86,680.

NHTSA complaint #11586506 — an unverified report by a vehicle owner.