2016 Honda Pilot other reported problems

UNKNOWN OR OTHER

Speedometer quit working. Then comes on intermittently and then quits again.

NHTSA complaint #11752740 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

COMPLAINT REGARDING FRANCHISE DEALER RECALL NON-COMPLIANCE & MISREPRESENTATION (#26V-365). My vehicle is currently held at an authorized facility, [XXX], General Manager Honda (Downtown [XXX]), under an active manufacturer dispute (Honda Corporate Case #XXX). On Friday, XXX Service Manager [XXX] verbally stated on a voice line that the mandatory structural safety repairs for Rear Subframe Recall 26V-365 were 'fully completed' on my vehicle, and used this claim to demand immediate asset removal under threat of a $150 daily storage fee. Less than two hours later, at 4:30 PM, an agent named [XXX] from the exact same service department called to schedule the identical 'free safety recall service.' This represents a severe, documented misrepresentation of federal safety recall compliance records by a certified franchise dealer to pressure a consumer during an active dispute. The vehicle has never had a signed work order authorized by the primary owner for this recall. I request a formal manufacturer audit of this facility's recall tracking logs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11751254 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Hondal recall S/B 26-031 subframe This vehicle is 10 years old and was purchased / driven entirely in the northeast / NY - where the vehicle is most susceptible to underlying rust and corrosion issues and potential failure of suspension components. Vehicle was delivered to authorized Honda dealer / service center for scheduled inspection and required repairs on July 17. However, Honda service could not complete and remedy this safety recall on my vehicle due to unavailability of parts. Specifically, the subrame requires repair/reinforcement, but the bolts are seized and removing them will cause damage to the control arm bushing. Dealer advised they are unable to obtain control arm parts from Honda due to back order. I was advised my vehicle is not the only one they have where unavailbility of repair parts is resulting in inability to complete the safety recall.

NHTSA complaint #11751082 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle flashing warning signs for multiple system functions including battery and mechanical, forcing driver to pull over, unable to put vehicle in neutral to tow. Took vehicle to Honda dealership in Phoenix, AZ dealership unable to recreate issue. Stated it was cleared as a certified used Honda. Continued to have reoccurring issues, less than 2 months later vehicle engine completely seized. Honda refused to take responsibility for engine failure despite documented recurring issues with this make and model.

NHTSA complaint #11749902 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Summary of issue The vehicle developed an engine/emission warning light and failed mechanically without any crash or impact. The car drove fine until about one week ago. I have driven the vehicle normally and performed regular maintenance. Events and observations A warning light appeared indicating engine and emission problems. I took the vehicle to two separate mechanics: Mechanic A diagnosed engine damage and catalytic converter issues. Mechanic B diagnosed engine damage and a possible fuel pump problem. I am not a mechanic and cannot independently interpret technical findings, but both inspections indicate serious engine-related failures. The vehicle has approximately 80,000 miles and was purchased for more than $20,000 less than two years ago. No collisions, impacts, or abuse occurred that could explain the failure. I believe this is a potential manufacturing defect. I contacted a Honda dealer about the problem; they stated it is not a manufacturing defect and declined to accept responsibility for repair. I believe the dealer is avoiding responsibility. Requested action I request NHTSA open an investigation (or add my report to any existing investigation) into this vehicle’s engine and related components to determine whether a safety defect or noncompliance exists. I request guidance on next steps and that this complaint be considered in any recall evaluation.

NHTSA complaint #11745027 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When driving vehicle shuts off for no reason. Then I have to put my four-way on and turn my vehicle back on. It has already happened four times, and no one seems to know what the problem is or what is causing the issue.

NHTSA complaint #11719739 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Three times at a stop light my car goes into the engine idle stop mode and when the light turns green my car won’t get out of the mode. I have to put it into park and restart the car to go. I have almost been hit twice.

NHTSA complaint #11719096 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Auto idle stop function causing car to not start back up. Could be at a stop sign, in a left turn lane, in the middle of an intersection waiting to turn. Very stressful and unsafe driving conditions. This has been ongoing for years. Dealership has blamed it on the battery, which has been replaced theee times (one of those times under warranty), dealership has looked at the car multiple times. Also made recommended Honda repairs per the issued safety bulletin. But it continues to happen.

NHTSA complaint #11713546 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

We had road issues recently and the care stalled on Thanksgiving. We ended up having it towed to 2 mechanics, the final mechanic determined that this issue is a recall for other Hondas. Ours is not listed. I called the recall hotline and they will not fix the car under the recall because they did not add our VIN number to the recall. They informed us we could pay for the repair and keep our receipt for reimbursement if/when the VIN number is added. I was not happy with this outcome as if it's a problem with other vehicles why are we not being added. The recall is "a manufacturing defect in the connecting rod bearing that could cause the engine to seize and fail, leading to stalling while driving."

NHTSA complaint #11704506 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

UNKNOWN - The hydraulics of the power tailgate in the 2016 Honda Pilot are defective. After opening, it randomly starts 1 long continuous beep while the power tailgate closes - and it will not stop. I have had multiple items crushed. I have known other owners of the 2016 Honda Pilot where the hatch closed on them and trapped them in it. This is a huge safety issue! I am afraid when my teenage son opens the power tailgate that it will happen and trap him! It has happened since the purchase of the vehicle, which was brand new off the Honda dealer lot, in 2016. Honda dealer blew me off multiple times. They cannot "recreate" the issue - but it is random, however it does seem to happen more often once the air temperature is below 40 degrees.

NHTSA complaint #11697555 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission slipping and motor making a grind sound since like 120k and dash problems and paint chips every were paint is coming off on its own. I did not about that i can do a complete here.

NHTSA complaint #11685070 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

paint chips all over pealing

NHTSA complaint #11685079 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine developed noises while driving and seized up. Prior to engine seizure, auto start/stop was having issues where it would not restart after stopping at a light or stop sign. Rear unibody rusting really badly due to cheap quality metal?

NHTSA complaint #11684134 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2016 Honda pilot has continued to have engine restart issues with the automatic engine stop feature after taking it in for the initial recall. Upon telling this to the dealer, they said the recall work was already done and won’t address it further. They only did the software upgrade and did not tell me about the 2nd stage of repairs available. The issue is random but happens commonly, and seems to be worse on hot days. It also can sometimes struggle to restart after putting it in park after the auto restart fails.

NHTSA complaint #11683459 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There was a small ticking/knocking noise that started the week before I took my Honda Pilot in to the dealer. I took the car in for regular service and told them about this noise. Under further inspection, I was advised by the Honda dealership that the piston connecting rod bearing had failed causing damage to the motor. I had to pay to replace the motor at my own expense. This is a safety issue as I did not really have a warning that anything was wrong with the vehicle and the engine could have seized up and caught fire while I was driving putting my family and other vehicles in harms way. It is my understanding that Honda had a partial recall on this issue in which my VIN was not covered. I was not notified that this was even an issue for the 2016 Honda Pilots and I should have been notified and and this should have been fixed before it occurred. The dealer reached out to Honda Corporate to request coverage of this cost and they denied it even though this is a known issue with this motor.

NHTSA complaint #11683219 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2017: transmission replacement UW 2021: Vehicle stopped/ lost power on I44 at a speed of 70 mph. I immediately pulled over and called Roper on a recorded line per roper Honda. Took it to roper- needs a new motor. 2021: motor replacement Not UW 2024: vehicle was called in about hatch defect . Apparently, Roper reports that it is fixed yet- it IS NOT. I was unaware of the rods recall. That would explain why I need another motor. 2025: motor is knocking. Not UW 2025: AIS: vehicle has stalled at busy intersections after an idle stop. Scary when you have a car full of kids and your car doesn’t want to go. Now the car will just loose power and not start at a stop light regularly. I paid $43,000 for a vehicle that may have all the bells and whistles but it is complete trash to say the least. I have records of all of the work, issues, and roper has recorded calls that could be supenaded. ROPER HONDA JOPlIN MO

NHTSA complaint #11682384 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

At high rate of speed on two lane road the hood would lift when another vehicle coming from the other direction. was driving cross country when this first happen. Call the local dealer who looked up by vin an showed no recall. They wanted me to come in and pay out of pocket repair. I feel this should be a recall because if you look it up by year it shows there is a problem with either the hood or hood latch.

NHTSA complaint #11678006 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

AIS is failing. Car stalls out multiple times. Sometimes car will not even start when turning trying to turn on the first time. Weird instances occur all of the time: screen going black, radio going to full volume and not able to turn down, screen not working at all. Reached out to Honda several times with specific dates of incidents, and they ignore.

NHTSA complaint #11670116 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The alarm continuously goes off unprompted while the car is off. The dashboard lights will flash as if the car is attempting to start without any input from the driver. Clicking can be heard from the dashboard during this time. The battery is drained from this continuous issue. Other systems then seem to be impacted. The car has begun lurching out struggling to shift gears. In the last 3 years, all fluid systems have been flushed, battery replaced, oil gauge replaced, and keyless remote entry module replaced. The issue persists. All recalls have been completed as well. When the car is in ACC mode, the battery indicator is on and the flashing of the dashboard indicators still happens (as when the car is off right leading up to the alarm being tripped). Once the car is started , the indicator goes away. There is no apparent clicking or changes in the dashboard when the car is on and actively drawing from the battery.

NHTSA complaint #11662008 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When the Auto Idle feature is on, the car will often completely turn off when at a red light or in stop & go traffic. When it is time to move again, I cannot go. Cars are honking at me to move, but the car will not start. I have to put the car in park, completely turn it off, and restart it. This sometimes happens on the interstate in heavy traffic, which can be extremely dangerous. My car’s engine light had been having a warning sign “emissions system problem”. I took it to the dealer, and told them about the auto idle problem & the light, but they could not find anything wrong. A few months later, my engine failed & they said it wasn’t covered under the recent recall so I had to pay $7,000 for a new engine. Now a few months later, the auto idle problem is happening again & the emissions system problem light is back on again. The new engine is only a few months old

NHTSA complaint #11657797 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My name is [XXX] . I am submitting this formal complaint regarding the repeated and serious transmission failures on two 2016 Honda Pilot vehicles that I own. Both vehicles were purchased together and have developed nearly identical transmission problems, posing serious safety concerns. Despite regular maintenance, including expensive and frequent transmission fluid changes, both vehicles have experienced significant drivability issues. I brought one of the Pilots to an authorized Honda dealership, where I paid out-of-pocket for an inspection, but Honda refused any assistance, citing mileage. However, I believe the nature of the defect, not the mileage, is the true concern, as transmission failure affects the safe operation of the vehicle. Transmission failure at any speed, especially in family SUVs like the Pilot, presents a real danger to occupants and others on the road. High mileage should not excuse serious mechanical defects that directly impact vehicle safety. Given that there are many similar complaints online from other Honda Pilot owners, I respectfully request that NHTSA investigate whether a broader manufacturing defect exists with the 2016 Honda Pilot’s transmission systems. I appreciate your time and attention to this important safety matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11657425 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This is my second complaint regarding my other 2016 Honda Pilot (VIN: [XXX] ). Like my first Pilot, it suffers from serious transmission issues — jerking, rough shifting, and occasional loss of power. Both vehicles were maintained properly and now have the same safety-related defect. Honda refused to replace the transmission, citing that the vehicle is over the mileage limit for warranty coverage. I believe this is unacceptable, as safety issues like this should not be dismissed based on mileage. A known defect that puts lives at risk must be addressed, and I urge NHTSA to investigate this pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11657643 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While stopped at a busy intersection, the “auto idle” feature turned the car off. When the foot was removed from the break, the car is supposed to turn back on and go. This time the car made a sound like metal grinding on metal, then the car automatically shifted into neutral. It would not shift back into drive. We had to put the car in park, turn it off and restart. Fortunately there was no one behind us at the light, this could have ended very differently since we were unable to move when the light changed.

NHTSA complaint #11655711 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Pilot has auto start/stop problems. when it stops, if the exact pedal procedure isn't followed the car will lurch forward and stall engine. After that is it difficult to restart. This situation creates a dangerous situation as the vehicle fails to pull out in traffic under power. Very POOR design by Honda and should be permanently disabled for driver/occupant safety

NHTSA complaint #11651546 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Our stop/start feature consistently causes the car to stall instead of restarting the engine. This leaves us stranded in or at intersections while waiting for the car to respond to pressing the park and restart buttons. This regularly takes enough time we have narrowly avoided being hit multiple times from suddenly not being able to move. Because it can turn off at any time you are fully stoped we have been caught after having to make a complete stop in the middle of an intersection and then still being stalled when the light changed. Honda has experienced the problem and has only been willing to change the battery. A fully charged and new battery does temporarily reduce the number of occurrences. This has only been inspected by Honda because we have not had an actual accident yet. There are no other warning lights on the car at any point. This is a regular and known issue that they have failed to fix.

NHTSA complaint #11648870 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This accident happended about three months ago. While I was driving on highway, all of suddend, most the signals popped up like firework, AWD/VSV/EPS/TSA and Hill Start Asssitance and etc. My pilot just like lost power and hardly to be speeded up. This was really scarily on the highway. Then I managed to drive to my friends' garage. My friend, who owns a garage, helped me to diagnosis the issue and failed to find anything significant (See attached) . He then cleaned up a the signals above, and let me drive home. Amazingly after a the error signals cleaned up, my pilot was running normally. So couple of weeks later, I sent my car to DavisHonda, a dealer close to my home, to have a close check. Unfortunately, the report shows that everything is normally. At this moment, I am so surprised how could that happens to my car. My gut feeling for this accident is this one is mostly the software issue than hardware issue. So how in some particular conditions the software has some hacuup. But this could rely on your investigation. Maybe this is only one or two cases. But for me I still feel no comfortable to drive this car around, since I feel it is not that safe any more. Hope you guy can find some answer for me.

NHTSA complaint #11647836 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The ATF Warmer failed. This allowed engine coolant and transmission fluid to mix. This caused the engine and transmission to overheat. No warning messages appeared up until the transmission overheated. A warning appeared about the transmission, but not about the engine. Honda says that they do not think my VIN was impacted by this known issue. And, yet, my car has a textbook defective ATF warmer with 100% overlap in symptoms with a known service bulletin issue (17-035 from April 7, 2018).

NHTSA complaint #11646531 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The Auto Idle Stop System sometimes stalls car instead of re-starting it. It is still in gear when it stalls and can roll on its on. You expect it to start up the way it should and for you to accelerate but it stalls and rolls on its on. You need to put it in park, shut it off and restart it. Not very safe if you were stopped in traffic.

NHTSA complaint #11641529 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Our 2016 Honda Pilot Elite sputtered as we tried to accelerate and then the engine died. It is available for inspection upon request. The engine stop unexpectedly while driving limiting control of the vehicle. The problem has been reproduced for an independent service center. The Honda service center, and two independent service centers are unable to determine the cause from the vehicle codes. There were no warning lamps, messages or symptoms prior to the engine dying.

NHTSA complaint #11638672 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Idle stop feature caused the car to fall dead and go stuck into neutral while at a stop sign and getting ready to pull off into traffic to make a right onto the feeder of a busy freeway. I had to place the car into park then press the ignition button to turn the car back on then shift back to drive before being able to pull off.

NHTSA complaint #11624807 — an unverified report by a vehicle owner.