2024 Honda Prologue wheel problems

WHEELS

On Feb 7th, notice a Knocking/Clicking noise coming from right wheel when making slight right turn, but not often. Called my dealership and immediately they said they were aware of issue and said it is common in Prologues. But due to the prologue being a GM make and not Honda, they were told they needed to wait till GM comes up with a solution, as well as parts being backordered. A few weeks later, knocking noise got louder and happening more often. Concerned I asked them to take a look at vehicle. I brought it in on March 4th, tech took it for a drive and yes confirmed issue and told me we just needed to wait or callback in a few months. As of today, April 11th, noise is extremely loud & always happens when making right turns, and is continuous through the whole duration of turn. Now we are slowly hearing it on left turns and when reversing.

NHTSA complaint #11730572 — an unverified report by a vehicle owner.

WHEELS

axle is deteriorating and make a clicking, vibrating and loud noise when turning or driving

NHTSA complaint #11730383 — an unverified report by a vehicle owner.

WHEELS

The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.

NHTSA complaint #11725210 — an unverified report by a vehicle owner.

WHEELS

Axle noise from both sides while turning, noise is very loud as if it is going to break. Unsafe to drive.

NHTSA complaint #11723897 — an unverified report by a vehicle owner.

WHEELS

When turning left or right, the vehicle produces a distinct clicking sound from the front drivetrain or steering area. This issue was first noticed on January 22, 2025 and has continued to occur since that time. I have reported the problem to the dealership on multiple occasions; however, the concern is no longer being documented on my service receipts despite my attempts to have it addressed. The persistent clicking noise raises concern about a possible defect involving the axle, CV joint, steering components, or the electric drivetrain system. If a related component were to fail while the vehicle is in motion, it could result in loss of propulsion, steering impairment, or sudden mechanical failure during a turn, increasing the risk of a crash. The dealership has indicated that the manufacturer is aware of the issue but has not yet provided a repair remedy or guidance to the service center, leaving the vehicle operating with a potentially unresolved mechanical defect.

NHTSA complaint #11723314 — an unverified report by a vehicle owner.

WHEELS

Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM

NHTSA complaint #11720014 — an unverified report by a vehicle owner.

WHEELS

I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced at AutoNation Honda Chandler in Chandler, Arizona. Most recent service reference: Invoice #XXX. The vehicle has experienced a repeated knocking noise coming from the right front wheel area, particularly when turning right or left at low speeds with the steering wheel fully turned. The dealership diagnosed the issue as a failure of the front wheel drive half shaft (outboard passenger axle) and replaced the component. This same part has now failed three times. Despite multiple repairs and part replacements, the problem continues to return. The front axle/half shaft is a critical drivetrain component, and failure of this part can affect steering control and vehicle stability, especially during turning. Between all service visits, my vehicle has been at the dealership for nearly one month in total. Most recently, my third appointment was canceled, and I was informed that there is currently no solution available for this issue. I am extremely concerned about the safety of operating this vehicle due to the repeated failure of the same drivetrain component and the lack of a permanent repair. This ongoing situation has caused significant stress and raises serious safety concerns. I am requesting that this matter be investigated, as it appears to be a recurring defect affecting a critical vehicle component. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11717226 — an unverified report by a vehicle owner.

WHEELS

Very loud noises coming from the front wheels, as if something is broken. I've already taken it to the dealership, but they haven't fixed anything. They just say it's normal. I'm afraid of causing a serious accident because I think it's a problem with the front suspension or steering.

NHTSA complaint #11714773 — an unverified report by a vehicle owner.

WHEELS

When driving, frequent knocking sounds can be heard coming from the engine when at a stop to turn, and accelerate. The electrical system was faulty with the engine electrical system indicating problems- the heater shut off, so we had no heat during a 90-minute road trip. Tire pressure monitor indicates low tirepressure and seems unresponsive. I brought it in for service. The electrical system was fixed, but the tire pressure remained low, was noit addressed and return to me with all tires at 32psi. Maintenance person commented, " Sir, all I do is return the vehicle to you"... Please advise. Thank you 4900

NHTSA complaint #11714669 — an unverified report by a vehicle owner.

WHEELS

It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of ​​the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manufacturing defect or something that can be fixed. I've already taken it to the dealership twice to report this problem, and they tell me it's normal, that the car is supposed to make that noise, but I don't think it's normal. I need an answer to my problem before I can talk to my lawyer because I don't think this is normal. It's a new truck; I don't think this is normal.

NHTSA complaint #11713192 — an unverified report by a vehicle owner.

WHEELS

CV joints making a clicking noise when turning. Right Honda in Scottsdale AZ diagnosed it Nov 2025. As of Jan 2026, there are still no parts to repair after calling the dealership to get an update.

NHTSA complaint #11710582 — an unverified report by a vehicle owner.

WHEELS

The vehicle began popping when turning left near the axel. Once brought up to Honda we were made aware that they know about the issue but my vehicle didn’t fall as necessary to fix…..yet and they are hoping for a recall in order to address my issue. Till then I’m supposed to drive around with a potentially broken axel with my children.

NHTSA complaint #11709791 — an unverified report by a vehicle owner.

WHEELS

CV Axles making clocking noise when turning left and right. Also, when driving above 60 MPH wheel vibrate and anf whole right side shaking. While dealership claiming it is not a safety concern, I am confident this vehicle should not drive on high way with this issue.

NHTSA complaint #11709257 — an unverified report by a vehicle owner.

WHEELS

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, there was a clicking sound coming from the front driver’s and passenger’s side wheels. A dealer was contacted. The vehicle was taken to a dealer and the vehicle was inspected, and the contact stated that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.

NHTSA complaint #11700124 — an unverified report by a vehicle owner.

WHEELS

Front axels of vehicle make clicking noises when turning left or right that are getting progressively worse as time goes on. The noise is getting louder and it's concerning.

NHTSA complaint #11680346 — an unverified report by a vehicle owner.

WHEELS

I purchased brand new honda prologue almost spent 60k and from the day i bought the car starting the next week it start making slow sounds from front tire or suspension and slowly slowly it going more and more i went for my 1 service complain about that to the service advisor he finish the service and come back to me and give me the answer that this is manufacture default honda is having we cannot do nothing in this case indeed not having no help i leave from there the sounds getting more and more i am getting too scared to drive this vehicle on highway on 70mph because i feel the tire will break i went again for 2 service recently with more noice and they gave me the same answer that honda have manufacturing default i mean spending 60k with this kind of response is crazy i cannot believe i am soo disappointed and upset to have this car i am soo scared i need help please help me asap

NHTSA complaint #11678453 — an unverified report by a vehicle owner.

WHEELS

Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding

NHTSA complaint #11676421 — an unverified report by a vehicle owner.

WHEELS

Well i bought this Brand New car from HONDA PLANET in NJ UNION 2024 August have been have this issues with axles making clicking noises also when Stopping Suddenly in Reverse this is not normal have been taken to the dealership since i bought this car and its getting crazy for me for my comfort because i bought this car for my comfort use not to be feeling uncomfortable and not safe driving this car

NHTSA complaint #11670325 — an unverified report by a vehicle owner.

WHEELS

Car makes loud clicking noise while making turns. Steering doesn’t come back after making steep turns. Car dealership says they have no remedy to repair the problem.

NHTSA complaint #11668373 — an unverified report by a vehicle owner.

WHEELS

When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self

NHTSA complaint #11667125 — an unverified report by a vehicle owner.

WHEELS

Feont axle makes clicking noise when turned left. Honda tried to replace axle but sound did not go away. Honda said they dont know and its under investigation

NHTSA complaint #11656468 — an unverified report by a vehicle owner.

WHEELS

I have two problems: 1. When I steer full left or right and move forward, I have clicking noise coming from the front. 2. Usually when I push break, my car gets into emergency brake .I guess the sensors are too sensitive and it gets into emergency break and stop the car without no reason.

NHTSA complaint #11650180 — an unverified report by a vehicle owner.

WHEELS

CV joints click when turning. Both right and left. Happens from a standing start.

NHTSA complaint #11647356 — an unverified report by a vehicle owner.

WHEELS

Vehicle makes clicking noise went to dealer many times no answer till they decide to change front right axe noise went down 70% but the noise is coming back up 2 weeks after repair. Is a new car. My spouse bought another same brand and model is is starting to do the same. Noise is louder and louder. When turning any direction, worse when turning and applying brakes.

NHTSA complaint #11644712 — an unverified report by a vehicle owner.

WHEELS

At 667 mi. car started making a clicking noise when turning left from a complete stop.

NHTSA complaint #11644915 — an unverified report by a vehicle owner.

WHEELS

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

NHTSA complaint #11642450 — an unverified report by a vehicle owner.

WHEELS

The tire axles are defective, brand new vehicle makes a clicking noise when Turing left or right. Vehicle has been in shop for 4 weeks waiting for axle replacement on both sides.

NHTSA complaint #11641714 — an unverified report by a vehicle owner.

WHEELS

Component/System Failure: The issue involves a clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. Based on my observations, I suspect that the noise is coming from the axle, particularly one of the CV joints. The clicking noise is noticeable at low and moderate speeds, and it occurs consistently every time I turn the vehicle. Safety Risk: If the issue is indeed related to a malfunctioning CV joint, this could potentially pose a significant safety risk. If the CV joint were to fracture or break while driving, it could result in a loss of control of the vehicle, leading to an accident. While the noise itself is not an immediate hazard, the possibility of a sudden failure of the axle or CV joint is concerning, as it could impair my ability to control the vehicle and could potentially cause a serious crash. Reproduction/Confirmation by Dealer or Service Center: The problem has not yet been inspected by a dealer or independent service center. However, the clicking noise can be reproduced consistently every time I turn the car, whether turning left or right. Given the regularity of the noise, I believe this issue is likely to continue and should be addressed. Inspection by Manufacturer, Police, Insurance, or Others: At this time, the issue has not been inspected by the manufacturer, police, or insurance representatives. Since the noise has only recently started and has been persistent, I have not yet taken the car to the dealership for an inspection, but I intend to do so soon. Warning Lamps or Messages: There have been no warning lamps, messages, or alerts shown on the dashboard related to this issue. The vehicle continues to function normally aside from the clicking noise when turning. No other symptoms or mechanical issues have been noticed. When It First Appeared: The clicking noise first appeared around 1000 miles ago. As of now, the vehicle has accumulated approximately 5000 miles.

NHTSA complaint #11638497 — an unverified report by a vehicle owner.

WHEELS

Self healing tires unable to be repaired by dealer with nail in main tread area. Any other tire would have been able to be patched and inflated. Tire was less than self healing.

NHTSA complaint #11638517 — an unverified report by a vehicle owner.

WHEELS

Tire pressure monitor sensor will not stay off. Car has been taken back to the dealer several times and they are unable to keep it off. Was told by the dealer service manager that "it's just a light" and that I "should be ok." Called Honda and submit a ticket for them to handle it with the dealership but the both of them are unable to get it resolved.

NHTSA complaint #11638519 — an unverified report by a vehicle owner.