349 of the
2,729 complaints filed about the Honda Ridgeline
are about the airbag system —
13% of everything owners reported.
The worst model year for it is 2007.
The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 26V365000 (STRUCTURE, SUSPENSION) and 26V332000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, and the contact was informed that the bolt set needed to perform the suspension recall repair, and the parts needed to perform the air bags recall repair were not yet available. The contact stated that the dealer had expressed frustrations due to a lack of support from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.
NHTSA complaint #11745015 — an unverified report by a vehicle owner.
Part 573 Safety Recall Report for the Seat Weight Sensor recall for Honda includes 2017-2021 and certain cars in 2023. Mine Ridgeline is a 2022. My curtain airbags on the drivers side spontaneously deployed while I was driving along a 4-lane highway. I was stunned, but I was able to pull of the road safely, but I am bruised on my shoulder, hip, and thigh due to the impact of the airbags. The 2022 Ridgelines should have been included in the recall. Honda has so far not taken responsibility for the air bag deployment. Because an actual accident did not occur, but a 'mechanical failure', my insurance agency has refused to file and pay for the damage.
NHTSA complaint #11744909 — an unverified report by a vehicle owner.
I was involved in a rear end collision earlier today. My vehicle sustained significant front end damage and the air bags did not deploy. The vehicle had to be flat bedded to a Massachusetts State Police Barracks, pending further action by my insurance company. There were no injuries.
NHTSA complaint #11736770 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda Ridgeline. The contact stated that while driving approximately 50-55 MPH on I-40 Westbound to I-25 and making a turn in a construction zone, the passenger’s side air bag deployed without warning or impact to the vehicle. There were no reported injuries. The air bag control message was displayed after the failure. Two days later, the system indicators produced a failure with the road departure mitigation, collision mitigation, trailer stability control field assist, vehicle stability control, power steering, air bag system, and adaptive cruise control. The brake system warning light was illuminated after the parking brake was released. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 56,850.
NHTSA complaint #11700587 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
NHTSA complaint #11690349 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at approximately 35 MPH, a large sheep ran out of a yard and crashed into her vehicle with its head and horns on the driver's side front end near the bumper. The contact stated that the impact moved the vehicle to the right side of the road. The contact stated that she was lifted out of the seat and forward by the impact. The contact hit her head on the roof of the vehicle. The contact stated that her abdomen and left knee hit the steering wheel, and her right knee hit the dashboard. The contact stated that the air bag had not deployed, and the seat belt had not restrained her. The contact stopped the vehicle and saw that the driver's side headlight was shattered, and a part of the front fender was dented. The contact also saw that the engine shield had been sheared off from under the vehicle. The contact stated that the police arrived on scene and issued a report. The contact did not have the report number. The contact stated that the EMT team was not called. The contact stated that she had bruises on her knees and abdomen, and she had 2 bumps on the right and left sides of her head. The contact stated that she later went to see her doctor. The contact stated she was able to drive the vehicle to her residence. The contact had taken the vehicle to a collision repair shop. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11680951 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11675840 — an unverified report by a vehicle owner.
This has something to do with circuit board for the seat sensor that activates air bag? I can’t get dealer to take care of recall. They keep saying we don’t have the parts. This is going on since at least September of last year. Why have recall if they aren’t going to do anything about it? They make appointments and then cancel. I have called Honda Customer Service number(twice) listed on the recall paper twice. Always get told to call dealer and talk to them. Dealer makes appointment and then cancels a few days before the date to bring it in. I have contacted dealer many times about this. Why issue a recall and then don’t fix anything?
NHTSA complaint #11659837 — an unverified report by a vehicle owner.
While turning left on a snowcovered road, my passenger airbags deployed when I slid into the curb. The only damage was to my rear passenger wheel. The force to the vehicle should not have been hard enough for the airbags to deploy. No warning lights prior to the accident.
NHTSA complaint #11635603 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 24V321000 (Back Over Prevention); unless the rearview camera image was blank and inoperable while reversing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. Parts distribution disconnect.
NHTSA complaint #11627675 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
NHTSA complaint #11627245 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V321000(BACK OVER PREVENTION) and 24V064000(AIRBAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11625560 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V064000(AIR BAGS) and 24V321000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
NHTSA complaint #11619809 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention) and 24V064000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11600589 — an unverified report by a vehicle owner.
i was driving abut 25 miles per hour on [XXX] . i split second my car start shake and rapidly stop . All electronic messages were displayed . My all safety fixtures stop working included air bags. I almost hit other car . Other cars start honk on me . i was able to move slowly to dealer about 5 miles per hour . distance was only half of mile . After diagnostic i was inform my crankshaft is bad . i received bill for 3832.57 $. i contacted Honda with concern about this safety problem specially i learned from dealer mechanic there is ongoing problem with this engine on Pilots Ridgelines and Odysseys models . Honda opened case Case #: [XXX]. i had safety concerns specially i was towing boat few days before. On highway speeds this could have catastrophic consequences for me my family and other people. i offered Honda old parts for investigation and determination of root cost of this problem. Honda wasn't interested this at all. They was interested how many times i serviced vehicle in this dealer . Honda knew about this ongoing problem . What I'm looking for is safety recall on this dangers issue and reimbursement for my expects. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11584845 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 224V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed that parts would be available in January 2025. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11583110 — an unverified report by a vehicle owner.
Passenger airbag is indicated to remain on when no one is in the passenger seat. The airbag off light comes on during warning light check but then shuts off and remains off. I do not confidence that the accurate weight is being accounted for when a passenger is in the front seat.
NHTSA complaint #11575016 — an unverified report by a vehicle owner.
I was on [XXX] and turned into [XXX] . I was driving at 25 miles or so. I don't know if my first or second tire flat first but immediately after my airbags at right and left front and back side got deployed and created a little fire and thick black smoke. I got shock, panicked and lost control for second and hit right front wheel trim of car to probably edge of road. I called Honda Road services to tow my car to nearest Honda services. They told me that a Tower would come over to take care of me in 120 minutes and take my car to Chantilly Honda services. Unfortunately they didn’t show up for 3 hours. I stayed outside in cold weather for 3 hours. Thankfully Police came over and saw the situation and he was really surprised with defectiveness of my car airbags. so He had to call Tow company that works for Police department to get my car to the nearest Honda services. I called Landmark Honda and told them the situation. Landmark Honda wanted me to bring my car to Landmark Alexandria instead of nearest Honda services in Chantilly. I towed my Truck to Alexandria. I paid for towing although they were supposed to pay. I talked to Honda headquarter in California but they didn't care about what i said. I could die lose my limbs or hurt other people. I am a Home improvement Contractor. I had to postpone my appointments with my new clients since then. i have no car and I have been losing business. I kindly ask you to help me with this issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11569791 — an unverified report by a vehicle owner.
The contact owned a 2006 Honda Ridgeline. The contact stated while driving approximately 45 MPH, the front driver's side and passenger's side air bags deployed inadvertently. There was no warning light illuminated. The contact stated that the front driver's side air bag knocked him out, and he became unconscious, causing the vehicle to be involved in a collision. No further information was provided. The contact stated that he only recalled being assisted out of the vehicle. The vehicle was towed to a tow yard, where it was totaled. The contact was unsure whether a police report was filed. The contact received medical assistance and was informed that the had sustained neck and back pain, and fractured ribs. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 300,000.
NHTSA complaint #11550280 — an unverified report by a vehicle owner.