2023 Honda Ridgeline problems

ELECTRICAL SYSTEM

This has happened for the last 2.5 years and has happened between 5 and 10 times. While stopped at a traffic light the Auto-Stop feature activates. When the light changes and I attempt to move, the vehicle enters "cuts off" and the dash board directs me to shift to Park or to step on the brake to restart the engine. It take multiple attempts but then it switches to Accessory Mode after which it generally starts. - Two pictures have been included. The one at night was in [XXX] and the other during the day, was taken on the corner of [XXX] and [XXX] in [XXX]. I also have a short video clip of the [XXX] incident which occurred about two days before the [XXX] incident. Once this begins I put on my hazards to direct other vehicles to drive around. I have reported it to the dealer. The dealer assured me it was the battery and they tested the battery but the battery was fine. The issue is similar to other 2023 and is covered by TSB 23-008/23-010 (Video Link: [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755943 — an unverified report by a vehicle owner.

ENGINE

This has happened for the last 2.5 years and has happened between 5 and 10 times. While stopped at a traffic light the Auto-Stop feature activates. When the light changes and I attempt to move, the vehicle enters "cuts off" and the dash board directs me to shift to Park or to step on the brake to restart the engine. It take multiple attempts but then it switches to Accessory Mode after which it generally starts. - Two pictures have been included. The one at night was in [XXX] and the other during the day, was taken on the corner of [XXX] and [XXX] in [XXX]. I also have a short video clip of the [XXX] incident which occurred about two days before the [XXX] incident. Once this begins I put on my hazards to direct other vehicles to drive around. I have reported it to the dealer. The dealer assured me it was the battery and they tested the battery but the battery was fine. The issue is similar to other 2023 and is covered by TSB 23-008/23-010 (Video Link: [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755943 — an unverified report by a vehicle owner.

ENGINE

ENGINE SHUTS OFF TOTALLY IN AUTO IDLE AND MUST BE RESTARTED.

NHTSA complaint #11755479 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am submitting a safety complaint regarding my 2023 Honda Ridgeline with approximately 23,995 miles. My primary concern is an intermittent transmission/powertrain malfunction. While driving on the highway, the vehicle unexpectedly entered limp/fail-safe mode and experienced a significant loss of power and acceleration. This created a potentially dangerous situation because I was unable to accelerate normally while traveling with highway traffic. I am concerned that this could happen again without warning while merging, changing lanes, crossing an intersection, or attempting to avoid another vehicle. The electronic transmission selector has also intermittently stuck or failed to operate smoothly. I am requesting that NHTSA investigate whether other 2023 Honda Ridgeline owners have reported similar transmission warnings, limp-mode events, loss of propulsion, reduced acceleration, transmission-selector malfunctions, or related powertrain problems. The vehicle also has premature deterioration of both headlamp lenses, including fading, hazing, and cloudiness. I am concerned this may reduce nighttime light output and roadway visibility. Additionally, the engine produces an abnormal rattling noise during cold starts. Rust/corrosion is developing beneath the door weather seals, and the exterior window/pillar trim is prematurely fading and deteriorating. My most serious concern is the unexpected transmission malfunction and loss of power at highway speed. At only approximately 23,995 miles, I believe this condition warrants investigation because an unexpected reduction in propulsion can increase the risk of a collision.

NHTSA complaint #11755379 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I am submitting a safety complaint regarding my 2023 Honda Ridgeline with approximately 23,995 miles. My primary concern is an intermittent transmission/powertrain malfunction. While driving on the highway, the vehicle unexpectedly entered limp/fail-safe mode and experienced a significant loss of power and acceleration. This created a potentially dangerous situation because I was unable to accelerate normally while traveling with highway traffic. I am concerned that this could happen again without warning while merging, changing lanes, crossing an intersection, or attempting to avoid another vehicle. The electronic transmission selector has also intermittently stuck or failed to operate smoothly. I am requesting that NHTSA investigate whether other 2023 Honda Ridgeline owners have reported similar transmission warnings, limp-mode events, loss of propulsion, reduced acceleration, transmission-selector malfunctions, or related powertrain problems. The vehicle also has premature deterioration of both headlamp lenses, including fading, hazing, and cloudiness. I am concerned this may reduce nighttime light output and roadway visibility. Additionally, the engine produces an abnormal rattling noise during cold starts. Rust/corrosion is developing beneath the door weather seals, and the exterior window/pillar trim is prematurely fading and deteriorating. My most serious concern is the unexpected transmission malfunction and loss of power at highway speed. At only approximately 23,995 miles, I believe this condition warrants investigation because an unexpected reduction in propulsion can increase the risk of a collision.

NHTSA complaint #11755379 — an unverified report by a vehicle owner.

ENGINE

I am submitting a safety complaint regarding my 2023 Honda Ridgeline with approximately 23,995 miles. My primary concern is an intermittent transmission/powertrain malfunction. While driving on the highway, the vehicle unexpectedly entered limp/fail-safe mode and experienced a significant loss of power and acceleration. This created a potentially dangerous situation because I was unable to accelerate normally while traveling with highway traffic. I am concerned that this could happen again without warning while merging, changing lanes, crossing an intersection, or attempting to avoid another vehicle. The electronic transmission selector has also intermittently stuck or failed to operate smoothly. I am requesting that NHTSA investigate whether other 2023 Honda Ridgeline owners have reported similar transmission warnings, limp-mode events, loss of propulsion, reduced acceleration, transmission-selector malfunctions, or related powertrain problems. The vehicle also has premature deterioration of both headlamp lenses, including fading, hazing, and cloudiness. I am concerned this may reduce nighttime light output and roadway visibility. Additionally, the engine produces an abnormal rattling noise during cold starts. Rust/corrosion is developing beneath the door weather seals, and the exterior window/pillar trim is prematurely fading and deteriorating. My most serious concern is the unexpected transmission malfunction and loss of power at highway speed. At only approximately 23,995 miles, I believe this condition warrants investigation because an unexpected reduction in propulsion can increase the risk of a collision.

NHTSA complaint #11755379 — an unverified report by a vehicle owner.

SUSPENSION

Vehicle has significant rusting on the suspension & can be inspected upon request. The rust will deteriorate the suspension’s capacity to support the vehicle, creating a dangerous hazard for others and myself on the road. The problem was first noted by a Honda service technician, where they provided detailed images of the undercarriage of the vehicle. Images of the rust were found on the rear suspension, parts of the front suspension & in other areas like the differential box & along the shaft of the vehicle. The vehicle did not have any warning signs on the dash - however the suspension is squeaky when the vehicle is in motion.

NHTSA complaint #11752645 — an unverified report by a vehicle owner.

POWER TRAIN

On about 5 occasions, and at a stop light, the auto stop did not re-engage when I attempted to move forward. The first time it happened I only had about 28k miles on it and I was making a left at a light in [XXX]. On another occasion, about 7 months ago, I was driving in [XXX] and the vehicle shut down in the same manner - it went into Accessory mode and I then turned the car off and back on before I was able to move again. The most recent occasion was about two weeks ago in [XXX]. I was about to make a left onto [XXX] from Coliseum and stalled. I had to wave people around me because I was unable to immediately restart the vehicle. In the two weeks preceeding this incident, the system seemed to act up quite a bit more and began thinking about replacing the vehicle. There were at least 3 other instances. I reported the first instance to the dealer but since the could not replicate the issue, it was ignored. I went to the dealer last week and they simply had no interest in dealing with my issue since my VIN was not in the ones designated with the problem. This is an issue! My first report was more than two years ago and I did not know there was any issue at the time - I am aware now but I am told that my vehicle is not impacted. It is INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11750970 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My sunroof exploded. The glass blew up and out of the vehicle while on the highway.

NHTSA complaint #11747152 — an unverified report by a vehicle owner.

POWER TRAIN

During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Honda dealerships are aware of this issue on the Honda Ridgeline with a 9-speed automatic transmission. It could easily cause an accident.

NHTSA complaint #11746323 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000.

NHTSA complaint #11740559 — an unverified report by a vehicle owner.

STEERING

At approximately 31,800 miles, my 2023 Honda Ridgeline failed Massachusetts state inspection due to excessive play in the steering rack. A Honda dealership technician confirmed the steering rack and both inner and outer tie rods required replacement. This vehicle is the same year and model covered under NHTSA Recall 24V184000 (steering gearbox inner ball joint housing detaching from steering rack). My VIN was not included in that recall batch; however the failure is identical in nature — premature steering component failure at extremely low mileage. Steering racks are designed to last 100,000 to 150,000+ miles under normal use. This failure occurred at roughly one-third of the minimum expected lifespan, with no prior warning signs, no crashes, no unusual road conditions, and regular maintenance. Vehicle was driven exclusively on paved roads. Component is available for inspection upon request. Failure confirmed by Honda dealership. No warning lamps preceded the failure. Safety risk: potential loss of steering control at highway speed.

NHTSA complaint #11740685 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000.

NHTSA complaint #11740559 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000.

NHTSA complaint #11740559 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The auto-dimmer function does not work. On high-beam there is no automatic dimming; on low-beam the high beam automatically and randomly flashes on for a couple seconds, then off. In the latter instance, oncoming traffic gets hit with a sudden blinding flash - creating a hazard. My understanding is that this has been a problem for several years even before we bought the vehicle new and the company misled us into believing the function was available on the vehicle. The company also simply ignoring and not trying to fix it. Given the false advertisement of the functionality in the vehicle and hazard to oncoming traffic when it is on, one might reasonably expect a recall to be issued.

NHTSA complaint #11739281 — an unverified report by a vehicle owner.

POWER TRAIN

The connecting rod bearing in cylinder one broke causing catastrophic engine failure. It has been inspected by a Honda dealer. The check engine light started flashing after the rod broke making me lose power in the vehicle at an intersection.

NHTSA complaint #11739084 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604.

NHTSA complaint #11737114 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604.

NHTSA complaint #11737114 — an unverified report by a vehicle owner.

STEERING:LINKAGES:TIE ROD ASSEMBLY

The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604.

NHTSA complaint #11737114 — an unverified report by a vehicle owner.

STEERING

At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the play, and upon removing the tie rods and boots, discovered play within the steering rack itself (have video that could not be uploaded), and notified me that there was a recall for this issue on some 2023 Ridgelines (as noted on receipt). I then took the truck to the dealership where purchased (Autopark Honda, Cary, NC), which confirmed the issue (as noted on receipt) and offered to replace at a "goodwill" rate of $500, which they termed a "deductible." Given the safety concern and I needed the truck for transportation, I paid for the repair and will request a refund from Honda America.

NHTSA complaint #11736739 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message "Auto Idle Stop Temporarily Unavailable" was displayed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

NHTSA complaint #11731593 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

the auto high beam system is overly sensitive. lights flicker when a street sign is detected. dealer checked this issue and said the door switch was bad and replaced it. problem still exists. this makes night driving distracting and dangerous. no warning lamps or messages are shown on instrument panel.

NHTSA complaint #11730631 — an unverified report by a vehicle owner.