227 of the
2,769 complaints filed about the Honda Ridgeline
are about the other systems —
100% of everything owners reported.
The worst model year for it is 2020.
On [XXX], at [XXX] am MDT, the closed sunroof on our 2019 Honda Ridgeline RTL exploded, without warning, while we were driving northbound on [XXX] north of [XXX]. At the time of the sunroof exploding, there were no cars close to us, in front or behind, and no overpass overhead. The glass projectiles of the sunroof, at high velocity, entered the cabin, struck and cut the back of my wife's left hand. My wife and I were covered in shards of glass. I could see a cloud of glass shards fall to the surface of the freeway in my rearview mirror at the time of the explosion. The vehicle is currently being serviced and estimated for damages at Ralph Schomp Honda in Highlands Ranch, CO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762614 — an unverified report by a vehicle owner.
Truck fails to restart after the auto idle shut off. The battery goes dead and I cannot restart. This has happened several times so I now turn the Idle Off feature off. However, since it does not stay off permanently, if I forget to turn if off the truck may fail to restart. It has left me stuck at intersections unable to restart on several occasions.
NHTSA complaint #11761132 — an unverified report by a vehicle owner.
On 2008 Honda Ridgeline RTL [XXX] Has a possible fuel leak by filling up tank it leaks from the rear side of the vehicle onto the ground. The owner do smells Raw fuel inside the cab. This is a very safety hazard. I report this information to Casa Honda Dealership and Warranty Solutions. The Warranty Solution want to continue to follow up on this matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760595 — an unverified report by a vehicle owner.
Email I sent to Honda Corporate on XXX. I am contacting executive leadership regarding Honda Corporate Case # ***** My vehicle is currently grounded due to a safety recall and the frame is uninspectable and unsafe to drive per the dealership. A corporate case manager, Breanna, just informed me this afternoon that a buyback AND rental reimbursement will take “months or maybe years”. I was also told that the dealership has not even submitted or released ANY paperwork, even though it has been 2 weeks since the incident and 11 days since we contacted Honda Corporate. She also informed me that this would be one of several departments that I would have to go through. This is not only substandard customer service, but the processing issues are enormously cumbersome. I have already accumulated at least $83 per day since the rental began on XXX, when we were told that the Honda Dealership would not release a car overnight or rent us a car. At that time, we were told they needed to order parts, and they would fix it the next day. This rental car debt is because Honda failed to provide a safe vehicle or alternative transportation, and through no fault of our own. Telling a customer to wait years for a safety resolution is unacceptable. I request an immediate review of my buyback request and an immediate authorization for full reimbursement of my rental costs. Please also note that the PA Attorney General has been notified, as well as the Better Business Bureau, of the practices and stonewalling at Ciocca Honda of Hanover, as well as your obvious support through your lack of action.
NHTSA complaint #11759253 — an unverified report by a vehicle owner.
I was driving in a stop and go traffic due to a traffic accident ahead of me. One of the times I stopped it seemed like it stalled but it was still on and the dashboard told me to put it in park so I did and then I was unable to do anything with the truck the brake seized I couldn’t shut off the truck or change gears and I sat like that for 5-8 minutes. Then after that I was finally able to hit the brake and restart it then I brought it to Saratoga Honda and they didn’t have an appointment until Wednesday of the following week due to me needing a loaner vehicle.
NHTSA complaint #11756804 — an unverified report by a vehicle owner.
I am submitting a safety complaint regarding my 2023 Honda Ridgeline with approximately 23,995 miles. My primary concern is an intermittent transmission/powertrain malfunction. While driving on the highway, the vehicle unexpectedly entered limp/fail-safe mode and experienced a significant loss of power and acceleration. This created a potentially dangerous situation because I was unable to accelerate normally while traveling with highway traffic. I am concerned that this could happen again without warning while merging, changing lanes, crossing an intersection, or attempting to avoid another vehicle. The electronic transmission selector has also intermittently stuck or failed to operate smoothly. I am requesting that NHTSA investigate whether other 2023 Honda Ridgeline owners have reported similar transmission warnings, limp-mode events, loss of propulsion, reduced acceleration, transmission-selector malfunctions, or related powertrain problems. The vehicle also has premature deterioration of both headlamp lenses, including fading, hazing, and cloudiness. I am concerned this may reduce nighttime light output and roadway visibility. Additionally, the engine produces an abnormal rattling noise during cold starts. Rust/corrosion is developing beneath the door weather seals, and the exterior window/pillar trim is prematurely fading and deteriorating. My most serious concern is the unexpected transmission malfunction and loss of power at highway speed. At only approximately 23,995 miles, I believe this condition warrants investigation because an unexpected reduction in propulsion can increase the risk of a collision.
NHTSA complaint #11755379 — an unverified report by a vehicle owner.
My Honda Ridgeline 2022 stalled out at a red light in [XXX] on XXX and ,in [XXX] cross-section also on XXX. It again stalled Exit [XXX] at the red-light stop on XXX. I took the truck to Dover Hona Dealer down here in [XXX]. They said 'they tested battery, ("battery is testing okay") scanned trouble codes found none, test drove 3 times, started 20 times next morning and it seemed to start every time with no issues'" could not find anything wrong. They wrote , " No repair for the time being - customer to monitor for the being" But the truck got stalled again on XXX at [XXX] and [XXX] cross-section in [XXX]. I will be taking the truck to Stratham Honda Dealer in [XXX] this Friday for another check-up. Every time , the truck stalled all warning lights were lit on the dashboard. I brake was stiff. It went black when pressing P button. And it a couple seconds it started and ran just fine. I have now begun to disengage the auto-idle-stop. It's runnig good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752035 — an unverified report by a vehicle owner.
Truck has been leaking water inside evertime it rains. They say its something that was not welded at the honda plant it fills the floor boards up when it rains or i wash my car. It is become a serious safety problem due to the wetness in the vehicle and the gas and brake petals. I have tried gwt it fixed the dearship keeps saying waiting on honda rep or waiting on the body shop 6 months this is taking. The vehicle is outta commission due to anytime it rains as i am scared I will wreck it and kill someone.
NHTSA complaint #11745187 — an unverified report by a vehicle owner.
My vehicle has safety recall, I contacted twice Honda Dealer and I was informed that part has been ordered. It has been timer a year, but so far no update.
NHTSA complaint #11741066 — an unverified report by a vehicle owner.
I had been hearing a ticking or clicking sound from the engine. When I brought it to a Honda dealership that I had used about a year ago for the 100,000 mile maintenance, I was told that the truck had a rod bearing failure and that I needed a new engine. I was told that if I kept driving it as is, that I could have catastrophic engine seizure without warning at anytime. This is a disaster waiting to happen. I saw that the same part on both the Ridgeline models of 2017 and 2019 had been recalled in 2023. The truck only has 110k miles and I have faithfully had routine maintenance. For an expensive $9,500 engine to fail at only 110,000 miles is not right. I will try to upload a picture of the invoice in a separate email. I hope this information will be part of the second investigation of the initial recall and also the present lawsuit against Honda in the state of California, thus sufficing as more evidence that the 2018 Ridgeline should be included in a Second Recall.
NHTSA complaint #11737831 — an unverified report by a vehicle owner.
Auto idle start stop feature malfunction during a stop. Struggles to restart. Battery is new but still have issue with idle start stop. Multiple events. Almost no restart. Temporary fix is to turn off the feature manually before driving. Vehicle starts normally from off engine. Problem only happens with idle stops.
NHTSA complaint #11733175 — an unverified report by a vehicle owner.
The auto idle stop system is not operating correctly when at a light or stopped it tends to go into neutral it has done it to me several times leaving me stranded at the light , for about month and now I’m at the dealer
NHTSA complaint #11731542 — an unverified report by a vehicle owner.
My husband was driving the vehicle to school with the sunroof shade closed. Without any impact or anything hitting the sunroof, it shattered. I tried filing a warranty claim with Honda, and they denied the claim without requesting any evidence.
NHTSA complaint #11731132 — an unverified report by a vehicle owner.
Auto Idle Stop not working. By default it should be on and driver must actively turn it off. Mine does not/not come on. This problem appears different from the numerous other problems reported with the Auto Idle Stop but it still is a problem and indicates the system may have a number of related defects and that its may be just be a metter of time until I experience other more serious problems.
NHTSA complaint #11728764 — an unverified report by a vehicle owner.
The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.
NHTSA complaint #11724375 — an unverified report by a vehicle owner.
The auto high beam is widely known to be so bad it behaves the opposite of how it should. It frequently blinds other drivers when it should not turn high beams on, often blinding them in the last few seconds before passing, causing a dangerous situation, not to mention the possibility of drivers thinking it was done on purpose maliciously. This has led to near road rage experiences. The high beams also rarely turn on when they should but at least there is a manual override.
NHTSA complaint #11722080 — an unverified report by a vehicle owner.
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
NHTSA complaint #11719172 — an unverified report by a vehicle owner.
On multiple Honda vehicles there appears to be a problem with their turn signal volume. We own both an Acura with the volume perfect; the Honda Ridgeline is just about audible with the software volume at its maximum. After sending a request for assistance for info or update to Honda on their complaint line I've yet to hear back. Multiple stops at the dealership they have not provided assistance other than to increase the software setting. The volume is so low I am concerned that it's going to cause me to lose track that it's on or more so that I think it's on causing a distraction when changing lanes. After searching the database there does not appear to be anything registered, might get this started.
NHTSA complaint #11718530 — an unverified report by a vehicle owner.