FaultScore

FaultScore report

2009 Hyundai Azera problems

Owners have filed 36 complaints about the 2009 Hyundai Azera with NHTSA between 2010 and 2023. The largest single group is the electrical system. Across this model's run it ranks 7 of 12 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the Hyundai Azera.

How this is worked out

The numbers

36

Complaints

4

Crashes reported

4

Fires reported

0

Injuries reported

2 complaints report a death.

47,669 mi

Median mileage at failure

Half of reported failures happened before this

35%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 22 vs 50 Severity 100 vs 50 Early failure 59 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Hyundai Azera. 50 means typical for this model; 100 means roughly double.
Severity — 100
27.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 59
35% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Hyundai Azera

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Hyundai Azera

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 7 19.4%

0 crashes, 1 fires · median 100,752 mi

Engine & Cooling 6 16.7%

2 crashes, 1 fires · median 50,288 mi

Acceleration & Cruise Control 5 13.9%

Median failure at 29,500 miles

Brakes 3 8.3%

2 crashes, 0 fires

Equipment & Accessories 2 5.6%

Median failure at 72,437 miles

Stability & Traction Control 2 5.6%

Median failure at 20,812 miles

Wheels 2 5.6%

Median failure at 47,500 miles

Other & Unspecified 1 2.8%

Median failure at 56,000 miles

Seats 1 2.8%

0 crashes, 1 fires · median 140,000 mi

Tires 1 2.8%

Median failure at 1,300 miles

Lights 1 2.8%
Suspension 1 2.8%

Median failure at 1,300 miles

Body & Structure 1 2.8%

0 crashes, 1 fires · median 140,000 mi

Steering 1 2.8%

Median failure at 1,000 miles

Airbags 1 2.8%

Median failure at 78,000 miles

Transmission & Drivetrain 1 2.8%

Median failure at 85,122 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 3 11.5%
10,000 – 24,999 miles 5 19.2%
25,000 – 49,999 miles 5 19.2%
50,000 – 74,999 miles 4 15.4%
75,000 – 99,999 miles 3 11.5%
100,000 – 149,999 miles 6 23.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2009 Hyundai Azera 4-DR w/SAB

Frontal crash test

Side barrier crash test of a 2009 Hyundai Azera 4-DR w/SAB

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2009 Hyundai Azera 4-DR w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2010 peak 4 Nov 2023

NHTSA investigations into the 2009 Hyundai Azera

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE13007 Opened 25 Mar 2013 Closed 20 Aug 2013 SUSPENSION:REAR

Rear Control Arm Failure

In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai) notified NHTSA that Hyundaiis conducting a safety recall (13V-354) involving approximately 239,000 vehicles involving model year (MY) 2006 through 2010 Hyundai Sonata vehicles (approximately 215,000)produced beginning on March 1, 2005 through January 21, 2010 and model year (MY) 2006 through 2011 Hyundai Azera vehicles (approximately 24,000) produced beginning on September 27, 2005 through November 22, 2010 that are registered in and operated or originally sold in the following 20 salt belt states and the Di...

Recalls on the 2009 Hyundai Azera

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V026000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Hyundai Motor America (Hyundai) is recalling certain 2006-2011 Hyundai Azera and 2006 Hyundai Sonata vehicles. Water may enter the Anti-lock Brake (ABS) Module and result in an electrical short .

Risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.

13V354000

SUSPENSION:REAR

Hyundai is recalling certain model year 2006-2010 Sonata vehicles manufactured March 1, 2005, through January 21, 2010; and model year 2006-2011 Azera vehicles manufactured September 27, 2005, through November 22, 2010 originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt and water can enter portions of the rear crossmember, leading to corrosion of the crossmember steel. This may lead to detachment of one of the rear control arms.

Risk: Control arm separation may suddenly change the rear wheel alignment, affecting the handling of the vehicle, increasing the risk of a crash.

13V113000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake tra

Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

10V007000

AIR BAGS:FRONTAL

HYUNDAI DE PUERTO RICO IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 AZERA VEHICLES MANUFACTURED FROM SEPTEMBER 27, 2005, THROUGH OCTOBER 1, 2008. THE WIRING HARNESS FOR THE RIGHT FRONT SEAT BELT TENSION SENSOR MAY SUSTAIN DAMAGE AFTER REPEATED USE OF THE SEAT BELT. IF THE SEAT BELT TENSION SENSOR WIRING BECOMES DAMAGED THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH NECESSITATING FRONT AIR BAG DEPLOYMENT.

Risk: THE SEAT OCCUPANT IS AT AN INCREASED RISK OF INJURY SHOULD THE AIR BAG NOT DEPLOY AS INTENDED.

09V497000

AIR BAGS:FRONTAL

HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 AZERA VEHICLES MANUFACTURED FROM SEPTEMBER 27, 2005, THROUGH OCTOBER 1, 2008. THE WIRING HARNESS FOR THE RIGHT FRONT SEAT BELT TENSION SENSOR MAY SUSTAIN DAMAGE AFTER REPEATED USE OF THE SEAT BELT. IF THE SEAT BELT TENSION SENSOR WIRING BECOMES DAMAGED THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH NECESSITATING FRONT AIR BAG DEPLOYMENT.

Risk: THE SEAT OCCUPANT IS AT AN INCREASED RISK OF INJURY SHOULD THE AIR BAG NOT DEPLOY AS INTENDED.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018033 3,364 units in Canada

Brakes

On certain vehicles equipped with an anti-lock brake system (ABS), the ABS module remains powered on when the vehicle is turned off. If moisture were to enter the module, over time, an electrical short could occur, which could increase the risk of an underhood fire causing injury and/or property damage. Correction: Dealers will install a relay in the vehicle’s main junction box to ensure the ABS module is powered off upon the vehicle being turned off.

Recall 2013325 110,104 units in Canada

Electrical

On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.

Recall 2013280 52,317 units in Canada

Structure

On certain vehicles, road salt can corrode the rear crossmember assembly, which may ultimately lead to separation of the control arm at the mounting point. This would allow the wheel to rotate off its designed axis, and could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will repair or replace the rear crossmember assembly.

Recall 2009365 2,267 units in Canada

Seats And Restraints

On certain vehicles, the wiring harness for the right front seatbelt tension sensor may sustain damage after repeated usage of the seatbelt. Should this occur, the front passenger airbag may not deploy in a crash, which could result in personal injury or death. Correction: Dealers will inspect and, either replace the right front seatbelt assembly, or reroute the seatbelt tension sensor wiring harness, whichever is required.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 100,752 miles Orono, ME Fire

ELECTRICAL SYSTEM

ELECTRICAL FIRE

NHTSA complaint #11203336 — an unverified report by a vehicle owner.

at 140,000 miles Spring Valley, CA Fire

SEATS

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

NHTSA complaint #11115591 — an unverified report by a vehicle owner.

at 140,000 miles Spring Valley, CA Fire

STRUCTURE:BODY

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

NHTSA complaint #11115591 — an unverified report by a vehicle owner.

at 140,000 miles Spring Valley, CA Fire

ENGINE

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

NHTSA complaint #11115591 — an unverified report by a vehicle owner.

Hayes, VA Crash

ENGINE

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS.

NHTSA complaint #10654552 — an unverified report by a vehicle owner.

Hayes, VA Crash 1 killed

ENGINE

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY TO WORK. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS.

NHTSA complaint #10654555 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Jacksonville, FL

EXTERIOR LIGHTING

Good afternoon, my name is [XXX] . I purchased my 2009 Hyundai Azera limited edition in 2019 used with 98385 miles after I had the car for 9mths the car stopped running and the company I purchased the car from uses a repair company called Silver Rock which maintained the car I was told a belt popped after receiving the car back 2 days later the engine blow. They replaced the engine and from there The check engine light stayed on the Diagnostics check stated the O2 sensor needed attention repaired that light went off for a week after a week the check engine light returned had it checked again and the O2 sensor showed up again so I had someone else change them again light went off 2 days later the check engine Light appeared again but with ABS on ESC off TPMS on had another Diagnostics completed and it still shows O2 senors And ABS failure and to constantly replace the issue and it's not working properly afterward has a little upset. Now I saw that Hyundai has a recall on My 2009 Hyundai Azera for the ABS and the interior light which has stopped as well from my understanding but when I called to get help I was told my car is not a part of that recall which is confusing because I am very much having problems with those systems and from what I've read in the manual multiple chain reactions occur With an ABS stops. My car is now not allowing my keyfob to work, the drunk switch on the door and inside the clove box has stopped, and the release for the back seats is not responding I was never given a master key so I can't access the trunk, and the system will unlock the driver door but none of the others there is an issue where the main power box under the hood is not responding to fuse 3,4,17,18,19,20,21,22,23,24 and the same issue is happening to my fuse connection on the inside of the car and when you turn the engine everything is in reverse meaning: door usually lock now the unlock, the AC comes on, the radio comes on, the back window curtain moves. This is unfair to m INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

NHTSA complaint #11556817 — an unverified report by a vehicle owner.

Jacksonville, FL

ELECTRICAL SYSTEM

Good afternoon, my name is [XXX] . I purchased my 2009 Hyundai Azera limited edition in 2019 used with 98385 miles after I had the car for 9mths the car stopped running and the company I purchased the car from uses a repair company called Silver Rock which maintained the car I was told a belt popped after receiving the car back 2 days later the engine blow. They replaced the engine and from there The check engine light stayed on the Diagnostics check stated the O2 sensor needed attention repaired that light went off for a week after a week the check engine light returned had it checked again and the O2 sensor showed up again so I had someone else change them again light went off 2 days later the check engine Light appeared again but with ABS on ESC off TPMS on had another Diagnostics completed and it still shows O2 senors And ABS failure and to constantly replace the issue and it's not working properly afterward has a little upset. Now I saw that Hyundai has a recall on My 2009 Hyundai Azera for the ABS and the interior light which has stopped as well from my understanding but when I called to get help I was told my car is not a part of that recall which is confusing because I am very much having problems with those systems and from what I've read in the manual multiple chain reactions occur With an ABS stops. My car is now not allowing my keyfob to work, the drunk switch on the door and inside the clove box has stopped, and the release for the back seats is not responding I was never given a master key so I can't access the trunk, and the system will unlock the driver door but none of the others there is an issue where the main power box under the hood is not responding to fuse 3,4,17,18,19,20,21,22,23,24 and the same issue is happening to my fuse connection on the inside of the car and when you turn the engine everything is in reverse meaning: door usually lock now the unlock, the AC comes on, the radio comes on, the back window curtain moves. This is unfair to m INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

NHTSA complaint #11556817 — an unverified report by a vehicle owner.

Jacksonville, FL

SERVICE BRAKES

Good afternoon, my name is [XXX] . I purchased my 2009 Hyundai Azera limited edition in 2019 used with 98385 miles after I had the car for 9mths the car stopped running and the company I purchased the car from uses a repair company called Silver Rock which maintained the car I was told a belt popped after receiving the car back 2 days later the engine blow. They replaced the engine and from there The check engine light stayed on the Diagnostics check stated the O2 sensor needed attention repaired that light went off for a week after a week the check engine light returned had it checked again and the O2 sensor showed up again so I had someone else change them again light went off 2 days later the check engine Light appeared again but with ABS on ESC off TPMS on had another Diagnostics completed and it still shows O2 senors And ABS failure and to constantly replace the issue and it's not working properly afterward has a little upset. Now I saw that Hyundai has a recall on My 2009 Hyundai Azera for the ABS and the interior light which has stopped as well from my understanding but when I called to get help I was told my car is not a part of that recall which is confusing because I am very much having problems with those systems and from what I've read in the manual multiple chain reactions occur With an ABS stops. My car is now not allowing my keyfob to work, the drunk switch on the door and inside the clove box has stopped, and the release for the back seats is not responding I was never given a master key so I can't access the trunk, and the system will unlock the driver door but none of the others there is an issue where the main power box under the hood is not responding to fuse 3,4,17,18,19,20,21,22,23,24 and the same issue is happening to my fuse connection on the inside of the car and when you turn the engine everything is in reverse meaning: door usually lock now the unlock, the AC comes on, the radio comes on, the back window curtain moves. This is unfair to m INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

NHTSA complaint #11556817 — an unverified report by a vehicle owner.

at 44,440 miles Mountain View, CA

ELECTRICAL SYSTEM

DEFECTIVE ENGINE COVER GASKET LEAKED OIL ON ALTERNATOR AND DESTROYED IT. SAME CONDITION AS RECENT HYUNDAI VERA CRUZ RECALL. I BELIEVE ENGINES ARE THE SAME BUT AZERA NOT INCLUDED IN RECALL

NHTSA complaint #11414494 — an unverified report by a vehicle owner.

Dallas, TX

ENGINE

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE ENGINE FAILED TO START UP, THE CONTACT HAD TO USE A CABLE JUMPER TO START THE ENGINE UP. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR INSPECTION AND THE MECHANIC ADVISED THAT THE RADIATOR WAS FRACTURED, THE ENGINE EXHIBITED OIL LEAK, AND THE SERPENTINE BELT HAD SEPARATED. THE MECHANIC ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE ALSO EXPERIENCED WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11351888 — an unverified report by a vehicle owner.

at 123,000 miles Hayes, VA

ELECTRICAL SYSTEM

EXTREME FIRE HAZARD WARNING - HYUNDAI - INSUFFICIENT WIRING INSULATION. 2009 AZERA STALLED AND DIED GOING 45 MPH DURING LIGHT RAIN 12/9/19. TOW TRUCK DRIVER TESTED BATTERY AND FOUND LOW ALTERNATOR OUTPUT. REPLACED ALTERNATOR AND VALVE COVER GASKET WHERE OIL WAS LEAKING ONTO ALTERNATOR. ONCE REPAIRED, CONTINUED TO GET P0108 ERROR CODE AND STALLING AFTER 20 MIN OF RUN. REMOVED PAINT AND ADDED ELECTRICAL GEL TO ALL MAIN GROUND WIRE TO BODY/FRAME POINTS (ALL WERE PAINTED, UNSURE HOW IT WAS GROUNDED IN FIRST PLACE). PROBLEM PERSISTED WITH NEW CODES NOW P2106, P1295, P0122, P0222, P0123, P0108, P2173, P161B. LIMPED CAR TO LOCAL SHOP AND CALLED HYUNDAI, WHO ASSIGNED CASE #16592407. SHOP SAID MAP SENSOR WAS BAD, REPLACED WITH NEW SENSOR. PROBLEM PERSISTED WITH P0108 CODE IN DRIVEWAY IDLING. DID VACUUM CHECK ON TUBING BUT FOUND BARE WIRES ON WIRING RUN THAT HOLDS OIL PRESSURE, MAP SENSOR, ENGINE TEMP SENSOR AND OTHERS ON 1/1/20. UNDER FABRIC WRAP AROUND WIRE BUNDLES, ALL WIRING INSULATION HAS DISSENTIGRATED CAUSING SHORT CIRCUITS AND BAD MAP SENSOR VOLTAGE. ALL WIRING IS BAD THAT RUNS ACROSS ENGINE TOP HAS BAD INSULATION ALMOST TO ALTERNATOR. EXTREME FIRE HAZARD. ATTEMPTING TO CONTACT DEALER. INSULATION ON WIRES CANNOT HANDLE ENGINE TEMPS AND DISINTEGRATES LEAVING BARE WIRES. 2009 HYUNDAI AZERA WITH 3.3 L V6, 123,000 MILES.

NHTSA complaint #11292479 — an unverified report by a vehicle owner.

at 100,752 miles Orono, ME Fire

ELECTRICAL SYSTEM

ELECTRICAL FIRE

NHTSA complaint #11203336 — an unverified report by a vehicle owner.

at 140,000 miles Spring Valley, CA Fire

SEATS

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

NHTSA complaint #11115591 — an unverified report by a vehicle owner.

at 140,000 miles Spring Valley, CA Fire

STRUCTURE:BODY

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

NHTSA complaint #11115591 — an unverified report by a vehicle owner.

at 140,000 miles Spring Valley, CA Fire

ENGINE

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

NHTSA complaint #11115591 — an unverified report by a vehicle owner.

at 26,700 miles East Northport, NY

ELECTRONIC STABILITY CONTROL (ESC)

ON HIGHWAY HEADING TO HUTCHINSON RIVER PARKWAY FROM THROGS NECK BRIDGE IN THE BRONX AND THE ENGINE STOPPED RESPONDING TO THE PRESSURE ON THE PEDAL. WE WERE IN HEAVY TRUCK AND CAR TRAFFIC BUT WERE ABLE ,BY LUCK TO GET INTO A STRIPPED AREA TO STOP. WE LOOKED IN THE MANUAL AND FOUND WE COULD RESTART THE ENGINE BY TURNING THE IGNITION ON AFTER SHUTTING IT DOWN. THIS HAPPENED 3 KMORE TIMES UNTIL WE WERE ABLE TO GET TO A SAFE PLACE AND WERE ADVISED BY A LOCAL HYUNDAI DEALER NOT TO DRIVE THE VEHICLE . WE EVENTUALLY GOT TOWED TO OUR HOME ON LONG ISLAND BY AAA . LOCAL HYUNDAI DEALER SENT US TO ATLANTIC HYUNDAI FOR REPAIR.

NHTSA complaint #11102545 — an unverified report by a vehicle owner.

at 125,000 miles Jacksonville, NC

ELECTRICAL SYSTEM

WHEN TURNING THE BLINKERS DO NOT MAKE AND AUDIBLE SOUND WITH BLINKER WORKING AND BLINKER INDICATING ON DASH. DEALER CONFIRMS THAT FAULTY PART IS IN INSTRUMENT CONSOLE AT COST OF APPROX $2500. THIS PART SHOULD BE CONSIDERED A CRITICAL SAFETY ITEM AND TESTED TO FAILURE FOR THE LIFE OF THE VEHICLE. FAILURE OF THIS PART CAN LEAD TO ACCIDENTS RESULTING IN INJURY OF DEATH.

NHTSA complaint #11088355 — an unverified report by a vehicle owner.

at 56,000 miles Scottsdale, AZ

WHEELS

TIRE PRESSURE MONITORING SYSTEM, THERE ARE FREQUENTLY ERROR CODES REAPPEARING WITH RELATED RELATION TO THIS VITAL SAFETY FEATURE. WHILE THE CAR IS STILL UNDER WARRANTY THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE ISSUE SEVERAL TIMES, AND YET THE ERA CODE STILL REAPPEAR. THEY ARE UNWILLING TO REPAIR THE TPMS ERROR LIGHT THAT CONTINUES TO APPEAR. IT SEEMS THAT THIS IS A DEFECT IN THE CARS TMPS SYSTEM.

NHTSA complaint #11004195 — an unverified report by a vehicle owner.

at 56,000 miles Scottsdale, AZ

UNKNOWN OR OTHER

TIRE PRESSURE MONITORING SYSTEM, THERE ARE FREQUENTLY ERROR CODES REAPPEARING WITH RELATED RELATION TO THIS VITAL SAFETY FEATURE. WHILE THE CAR IS STILL UNDER WARRANTY THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE ISSUE SEVERAL TIMES, AND YET THE ERA CODE STILL REAPPEAR. THEY ARE UNWILLING TO REPAIR THE TPMS ERROR LIGHT THAT CONTINUES TO APPEAR. IT SEEMS THAT THIS IS A DEFECT IN THE CARS TMPS SYSTEM.

NHTSA complaint #11004195 — an unverified report by a vehicle owner.

at 50,288 miles Gainesville, VA

ENGINE

I OWN A 2008 AND 2009 HYUNDAI AZERA. ON 10/28/14 I HAD TO REPLACE THE LEAKING VALVE COVER GASKETS AT 50,288 MILES ON THE 2009 AZERA AND ON 12/6/14 I HAD TO MAKE THE SAME REPAIRS ON THE 2008 AZERA AT 54,035 MILES (VIN# [XXX]). THE AZERA HAS THE EXACT SAME ENGINE AS THE HYUNDAI VERACRUZ. MODELS 2007-2012 OF THE VERACRUZ WERE RECALLED ON 7/10/14 FOR THE EXACT SAME PROBLEM (RECALL 121). WHEN I CONTACTED HYUNDAI THEY REFUSED ANY ASSISTANCE AND SAID THEY WOULD ONLY MAKE FREE REPAIRS ON THE VERACRUZ EVEN THOUGH THE ENGINE IN THE AZERA IS EXACTLY THE SAME. THE AZERA SHOULD HAVE BEEN INCLUDED IN THE RECALL WITH THE VERACRUZ AND HYUNDAI SHOULD MAKE THE REPAIRS TO THE AZERA FREE OF CHARGE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10745606 — an unverified report by a vehicle owner.

at 54,000 miles Washington, DC

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

I PAID A PREMIUM FOR AN IN-DASH NAVIGATION SYSTEM. HYUNDAI HAS NOW DECIDED THAT THEY ARE NOT PROVIDING MAP UPDATES FOR VEHICLES PURCHASED BEFORE 2011. DESPITE COMPLAINTS TO THEIR CUSTOMER SERVICE LINE AND A LETTER TO THEIR PRESIDENT, I AM BEING TOLD THAT I AM OUT OF LUCK AND THERE IS NO FIX FOR OUT-OF DATE MAPS. SEEMS TO ME THAT THE MANUFACTURER HAS AN OBLIGATION TO PROVIDE MAP UPDATES FOR THE NAVIGATION SYSTEMS IN THEIR CARS AND HYUNDAI HAS IGNORED THAT RESPONSIBILITY. THIS IS A SAFETY HAZARD.

NHTSA complaint #10731824 — an unverified report by a vehicle owner.

at 90,875 miles Cape Coral, FL

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

THE GPS UNIT IS OUT DATED WITH HYUNDAI. CALLED SEVERAL TIMES TO GET UPDATE, HYUNDAI SAYS THEY NO LONGER USE LG WHO DID ALL THE GPS UPDATES, AFTER USING THE GPS I ENDED UP IN WRONG LOCATION, PUTTING ME ONTO A WRONG WAY STREET, CAUSING ME TO DRIVE ON A ONE WAY DIRECTION WITH ONCOMING TRAFFIC HEAD ON, THEN IT TOLD ME TO TAKE A STREET THAT PUT ME ALMOST IN THE OCEAN. I DO BELIEVE HYUNDAI SHOULD BE RECALLED FOR THIS ALONE, AFTER A POST ON FACEBOOK, THIS SEEMS TO BE A NATION WIDE PROBLEM, AND A CLASS ACTION LAWSUIT.

NHTSA complaint #10679871 — an unverified report by a vehicle owner.

at 39,000 miles Gastonia, NC

WHEELS

WHEELS STARTED PEELING. DATE IS A GUESS, IT COULD HAVE BEEN NOVEMBER OF 2014.

NHTSA complaint #10676570 — an unverified report by a vehicle owner.

at 39,000 miles Kent, WA

VEHICLE SPEED CONTROL

THE FIRST TIME, I WAS PASSING ANOTHER VEHICLE AND PRESSED THE ACCELERATOR AND THE ENGINE BEGAN TO RACE AND SPEED UP. THE PEDAL WAS STUCK DOWN. IT WAS NOT CAUGHT ON THE RUG AND WHEN I TRIED LIFTING WITH MY FOOT IT WAS NOT STUCK DOWN. THE SECOND TIME, THE ACCELERATOR WAS PUSHED DOWN, AND THE ENGINE BEGAN TO SPEED UP AND RACE. I HAD TO PUT THE CAR IN NEUTRAL BUT THE ENGINE CONTINUED TO RACE. I HAD TO KEEP MY FOOD ON THE BRAKE BUT THE CAR AS BEFORE CONTINUED TO ACCELERATE.. I HAD THE DEALER IN RENTON LOOK AT IT BUT THEY SEEM NOT TO BE ABLE TO ACCESS THE PROBLEM.

NHTSA complaint #10670966 — an unverified report by a vehicle owner.

Hayes, VA Crash

ENGINE

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS.

NHTSA complaint #10654552 — an unverified report by a vehicle owner.

Hayes, VA Crash 1 killed

ENGINE

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY TO WORK. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS.

NHTSA complaint #10654555 — an unverified report by a vehicle owner.

Hayes, VA Crash

SERVICE BRAKES

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS.

NHTSA complaint #10654552 — an unverified report by a vehicle owner.

Hayes, VA Crash 1 killed

SERVICE BRAKES

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY TO WORK. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS.

NHTSA complaint #10654555 — an unverified report by a vehicle owner.

at 78,000 miles Central Village, CT

AIR BAGS

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,400.

NHTSA complaint #10544923 — an unverified report by a vehicle owner.

at 85,122 miles Glenwood, UT

POWER TRAIN

HAVE HAD OCCURRENCES OF 'CHECK ENGINE' LIGHT COME ON AND THE CODE THAT CAME UP WAS P0504 INDICATING A BRAKE SWITCH MALFUNCTION. AFTER SEVERAL TRIPS WITH THE CAR, THE 'CHECK ENGINE' LIGHT GOES OFF, BUT REOCCURS AT A LATER DATE.

NHTSA complaint #10520867 — an unverified report by a vehicle owner.