Owners have filed 11 complaints
about the 2010 Hyundai Azera with NHTSA between 2013 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 12 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 7
Against the median year of the Hyundai Azera. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Hyundai Azera
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Wheels
218.2%
Median failure at 18,210 miles
Brakes
218.2%
Median failure at 77,250 miles
Airbags
218.2%
1 crashes, 0 fires · median 35,500 mi
Engine & Cooling
218.2%
Median failure at 80,250 miles
Tires
19.1%
Median failure at 18,210 miles
Steering
19.1%
Median failure at 91,000 miles
Transmission & Drivetrain
19.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
330.0%
25,000 – 49,999 miles
220.0%
50,000 – 74,999 miles
220.0%
75,000 – 99,999 miles
330.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2010 Hyundai Azera 4-DR w/SAB
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—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2013peak 3Aug 2021
NHTSA investigations into the 2010 Hyundai Azera
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE13007Opened 25 Mar 2013Closed 20 Aug 2013SUSPENSION:REAR
Rear Control Arm Failure
In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai) notified NHTSA that Hyundaiis conducting a safety recall (13V-354) involving approximately 239,000 vehicles involving model year (MY) 2006 through 2010 Hyundai Sonata vehicles (approximately 215,000)produced beginning on March 1, 2005 through January 21, 2010 and model year (MY) 2006 through 2011 Hyundai Azera vehicles (approximately 24,000) produced beginning on September 27, 2005 through November 22, 2010 that are registered in and operated or originally sold in the following 20 salt belt states and the Di...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 31,000 milesKokomo, INCrash
AIR BAGS
TL- THE CONTACT OWNS A 2010 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE CRASHED INTO A DEER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. KMJ
NHTSA complaint #10550118 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Ann Arbor, MI
POWER TRAIN
No acceleration suddenly, tried park but the gear wasn't moved D to P.
NHTSA complaint #11429364 — an unverified report by a vehicle owner.
at 63,500 milesPoplar Grove, IL
SERVICE BRAKES
WHILE RETURNING FROM TOWN AND DRIVING IN MY DRIVEWAY, HERD STRANGE NOISE FROM UNDER THE HOOD AND THE ABS WARNING LIGHT CAME ON. AFTER PARKING IN GARAGE NOTICED THAT A BRAKE FLUID TRAIL WAS LEFT BEHIND IN THE DRIVEWAY. CHECKED THE BRAKE FLUID RESERVOIR AND IT WAS ALMOST EMPTY, SO ADDED NEW BRAKE FLUID TO THE PROPER LEVEL AND REMOVED THE FUSE FOR THE THE THE ABS UNIT SO IT COULD NOT SHORT OUT AGAIN AND LOSE BREAK FLUID WHILE DRIVING. IF IT HAD HAPPEN ON THE HIGHWAY COULD BE DEAD I KNOW THE CAR HAD A RECALL FOR ABS UNIT SHORTING OUT AND FIRES WHILE PARKED, AND A RELAY KIT WAS ADDED TO KILL POWER TO THE ABS WHILE PARKED BUT WHAT ABOUT A SHORT IN THE ABS UNIT WHILE DRIVING, SEAMS MUCH MORE DANGEROUS. DEALER SAYS NOT COVERED BY RECALL, HOW CAN THIS BE? PLEASE HELP.
NHTSA complaint #11383962 — an unverified report by a vehicle owner.
at 69,500 milesEssex, MD
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI AZERA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENTAL PANEL INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THOMPSON HYUNDAI (1000 MERRITT BOULEVARD, DUNDALK, MD 21222, (410)-288-5700) WHERE IT WAS DIAGNOSED THAT THE VEHICLE STALLED BECAUSE THE VALVE COVER GASKET LEAKED OIL ONTO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 69,500. *TT THE ISSUE IS A KNOWN PROBLEM. THESE LAMBDA V6 3.3 LITER AND 3.8 LITER ENGINES ALL HAVE THESE SAME ISSUES, REGARDLESS OF WHAT VEHICLE THEY ARE IN. VERACRUZ, AZERA, SONATA, SEDONA, ENTOURAGE, AND SO ON. THE VALVE COVER'S LEAK OIL ONTO THE ALTERNATOR AND CAUSE THEM TO FAIL, CAUSING THE ENTIRE VEHICLE TO LOSE POWER AND CONTROL WHILE DRIVING. SUPER UNSAFE. THIS IS EXACTLY WHAT HAPPENED TO ME. FORTUNATELY I WAS ONLY BY ROUTE 1 HERE IN MARYLAND AND NOT ON 95, 495 OR SOMEWHERE LIKE THE BAY BRIDGE. I HAVE PICS TAKEN THAT AFTERNOON AT THE GAS STATION I SWUNG INTO IN JESSUP TO SHOW YOU WHAT HAPPENED. THESE ARE CONSISTENT WITH THIS ISSUE ACROSS THIS TYPE OF ENGINE.*JB *BF CONSUMER REPLACED THE BATTERY AND ALTERNATOR.
NHTSA complaint #11240632 — an unverified report by a vehicle owner.
at 91,000 milesTEN Mile, TN
STEERING
CAR SHIFTED ERRATICALLY AND SHUT DOWN MULTIPLE TIMES WHILE AT SPEEDS UP TO 45 MPH WITH LOSS OF POWER ASSIST FOR BRAKES AND STEERING, THE LAST TIME WHILE ROUNDING A CURVE AND BRAKING FOR A STOP SIGN. WHEN RESTARTED, THE INDICATOR FOR THE SHIFT POSITION WAS COMPLETELY BLANK (REAPPEARED ON A SECOND SHUTDOWN/RESTART. DEALER FINALLY LOCATED A TROUBLE CODE (NO CHECK ENGINE LIGHT) WHICH INDICATED A FAILING TRANSMISSION OIL TEMPERATURE/SHIFT POSITION SENSOR LOCATED ON THE AUTOMATIC TRANSMISSION. DEALER REFUSED TO SUBMIT TO HYUNDAI IN SPITE OF THE FACT CAR WAS STILL UNDER DRIVE TRAIN WARRANTY AND SAFETY CONSIDERATIONS OF SUCH A FAILURE. THIS OBVIOUSLY COVERS UP SUCH FAILURES FROM NHTSA OVERSIGHT. PROBLEM HAS NOT REOCCURRED SINCE SENSOR WAS REPLACED. REPAIR INVOICE FROM THE DEALER IS AVAILABLE UPON REQUEST.
NHTSA complaint #10823232 — an unverified report by a vehicle owner.
at 91,000 milesTEN Mile, TN
ENGINE
CAR SHIFTED ERRATICALLY AND SHUT DOWN MULTIPLE TIMES WHILE AT SPEEDS UP TO 45 MPH WITH LOSS OF POWER ASSIST FOR BRAKES AND STEERING, THE LAST TIME WHILE ROUNDING A CURVE AND BRAKING FOR A STOP SIGN. WHEN RESTARTED, THE INDICATOR FOR THE SHIFT POSITION WAS COMPLETELY BLANK (REAPPEARED ON A SECOND SHUTDOWN/RESTART. DEALER FINALLY LOCATED A TROUBLE CODE (NO CHECK ENGINE LIGHT) WHICH INDICATED A FAILING TRANSMISSION OIL TEMPERATURE/SHIFT POSITION SENSOR LOCATED ON THE AUTOMATIC TRANSMISSION. DEALER REFUSED TO SUBMIT TO HYUNDAI IN SPITE OF THE FACT CAR WAS STILL UNDER DRIVE TRAIN WARRANTY AND SAFETY CONSIDERATIONS OF SUCH A FAILURE. THIS OBVIOUSLY COVERS UP SUCH FAILURES FROM NHTSA OVERSIGHT. PROBLEM HAS NOT REOCCURRED SINCE SENSOR WAS REPLACED. REPAIR INVOICE FROM THE DEALER IS AVAILABLE UPON REQUEST.
NHTSA complaint #10823232 — an unverified report by a vehicle owner.
at 91,000 milesTEN Mile, TN
SERVICE BRAKES
CAR SHIFTED ERRATICALLY AND SHUT DOWN MULTIPLE TIMES WHILE AT SPEEDS UP TO 45 MPH WITH LOSS OF POWER ASSIST FOR BRAKES AND STEERING, THE LAST TIME WHILE ROUNDING A CURVE AND BRAKING FOR A STOP SIGN. WHEN RESTARTED, THE INDICATOR FOR THE SHIFT POSITION WAS COMPLETELY BLANK (REAPPEARED ON A SECOND SHUTDOWN/RESTART. DEALER FINALLY LOCATED A TROUBLE CODE (NO CHECK ENGINE LIGHT) WHICH INDICATED A FAILING TRANSMISSION OIL TEMPERATURE/SHIFT POSITION SENSOR LOCATED ON THE AUTOMATIC TRANSMISSION. DEALER REFUSED TO SUBMIT TO HYUNDAI IN SPITE OF THE FACT CAR WAS STILL UNDER DRIVE TRAIN WARRANTY AND SAFETY CONSIDERATIONS OF SUCH A FAILURE. THIS OBVIOUSLY COVERS UP SUCH FAILURES FROM NHTSA OVERSIGHT. PROBLEM HAS NOT REOCCURRED SINCE SENSOR WAS REPLACED. REPAIR INVOICE FROM THE DEALER IS AVAILABLE UPON REQUEST.
NHTSA complaint #10823232 — an unverified report by a vehicle owner.
at 18,210 milesMedford, NY
WHEELS
WALKING PAST OUR VEHICLE I NOTICED THAT MY LEFT FRONT TIRE HAD A SEPARATION BETWEEN THE SIDE WALL AND THREAD I THOUGHT IT WAS JUST ROAD DAMAGE,BUT UPON FURTHER INVESTIGATION I SEE THE SAME PROBLEM ON TWO OTHER TIRES(MICHELIN ENERGY MVX4+ P235/55 R17). ON VARIOUS WEB SITES I SEE THIS IS A COMMON PROBLEM WITH THESE TIRES BUT THERE IS NO PRODUCT RECALL AT THIS TIME. THIS IS A VERY DANGEROUS PROBLEM THAT SHOULD BE ADDRESSED. I WOULD ALSO LIKE TO KNOW HOW TO DEAL WITH THIS AS I KNOW I HAVE TO PURCHASE NEW TIRES AFTER ONLY 18,210 MILES. THANK YOU.
NHTSA complaint #10700648 — an unverified report by a vehicle owner.
at 18,210 milesMedford, NY
WHEELS
IN MY EARLIER COMPLAINT I INADVERTENTLY TRANSPOSED THE TIRE DESCRIPTION WHICH SHOULD BE MICHELIN ENERGY MXV4+ AND NOT MICHELIN MVX4+ ENERGY. REGARDING SIDEWALL/TREAD SEPARATION. THANK YOU.
NHTSA complaint #10700713 — an unverified report by a vehicle owner.
at 18,210 milesMedford, NY
TIRES
IN MY EARLIER COMPLAINT I INADVERTENTLY TRANSPOSED THE TIRE DESCRIPTION WHICH SHOULD BE MICHELIN ENERGY MXV4+ AND NOT MICHELIN MVX4+ ENERGY. REGARDING SIDEWALL/TREAD SEPARATION. THANK YOU.
NHTSA complaint #10700713 — an unverified report by a vehicle owner.
at 40,000 milesWheeling, IL
AIR BAGS
AIR BAG WARNING LIT. DEALER CHECKED AND FOUND NO CAUSE. IN APRIL, 2014 WARNING LIT AGAIN, CHECKED BY INDEPENDENT MECHANIC AND FOUND NO CAUSE. JANUARY, 2015, WARNING LIGHT AGAIN LIT. HAVE NOT HAD IT CHECKED YET. CALLED MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT PROVIDE ASSISTANCE. I NEEDED TO GO TO DEALER OR MECHANIC AND PAY AGAIN FOR INSPECTION. I BELIEVE THAT THERE IS A PROBLEM WITH THE VEHICLE.
NHTSA complaint #10679753 — an unverified report by a vehicle owner.
at 31,000 milesKokomo, INCrash
AIR BAGS
TL- THE CONTACT OWNS A 2010 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE CRASHED INTO A DEER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. KMJ
NHTSA complaint #10550118 — an unverified report by a vehicle owner.
