FaultScore

FaultScore report

2014 Hyundai Azera problems

Owners have filed 61 complaints about the 2014 Hyundai Azera with NHTSA between 2014 and 2026. The largest single group is the brakes. Across this model's run it ranks 9 of 12 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the Hyundai Azera.

How this is worked out

The numbers

61

Complaints

0

Crashes reported

3

Fires reported

0

Injuries reported

10,601 mi

Median mileage at failure

Half of reported failures happened before this

57%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 37 vs 50 Severity 25 vs 50 Early failure 97 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Hyundai Azera. 50 means typical for this model; 100 means roughly double.
Severity — 25
4.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 97
57% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Hyundai Azera

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Hyundai Azera

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 24 39.3%

0 crashes, 1 fires · median 81,500 mi

Steering 9 14.8%

Median failure at 19,495 miles

Engine & Cooling 8 13.1%

0 crashes, 1 fires · median 45,601 mi

Electrical System 7 11.5%

Median failure at 1,000 miles

Airbags 4 6.6%

Median failure at 88,001 miles

Other & Unspecified 2 3.3%

0 crashes, 1 fires · median 53,000 mi

Acceleration & Cruise Control 2 3.3%

Median failure at 103 miles

Stability & Traction Control 1 1.6%

Median failure at 200 miles

Seats 1 1.6%

Median failure at 1,000 miles

Wheels 1 1.6%

Median failure at 50,000 miles

Lights 1 1.6%

Median failure at 1,000 miles

Body & Structure 1 1.6%

Median failure at 21,200 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 9 32.1%
1,000 – 9,999 miles 5 17.9%
10,000 – 24,999 miles 2 7.1%
25,000 – 49,999 miles 2 7.1%
50,000 – 74,999 miles 5 17.9%
75,000 – 99,999 miles 3 10.7%
150,000+ miles 2 7.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2014 peak 4 Aug 2026

NHTSA investigations into the 2014 Hyundai Azera

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

Recalls on the 2014 Hyundai Azera

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V651000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 165,000 miles Princeton, NC Fire

SERVICE BRAKES, HYDRAULIC

The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that her grandchild fortunately was not with her at the time of the fire. The vehicle was towed to a tow lot, where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11551775 — an unverified report by a vehicle owner.

at 165,000 miles Princeton, NC Fire

FIRERELATED

The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that her grandchild fortunately was not with her at the time of the fire. The vehicle was towed to a tow lot, where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11551775 — an unverified report by a vehicle owner.

at 53,000 miles Gleen Allen, VA Fire

UNKNOWN OR OTHER

TL* THE CONTACT OWNED A 2014 HYUNDAI AZERA. AFTER THE VEHICLE WAS STARTED, IT CAUGHT ON FIRE UNDERNEATH THE HOOD. THE VEHICLE WAS DESTROYED. THE CONTACT LEFT A MESSAGE FOR THE MANUFACTURER TO CONTACT HER BACK. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 53,000.

NHTSA complaint #11170549 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 44,000 miles El Paso, TX

STEERING

The contact owns a 2014 Hyundai Azera. The contact stated that while driving approximately 5 MPH uphill, the steering column suddenly locked up. The contact was able to pull into a parking lot. After restarting the vehicle, the Electronic Stability Control (ESC) warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to a local dealer, where it was diagnosed with a fractured steering column. The vehicle was not repaired because the replacement part was on back order. The contact stated that a mechanic attempted to move the vehicle, and the steering wheel locked. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

NHTSA complaint #11757717 — an unverified report by a vehicle owner.

Louisville, KY

UNKNOWN OR OTHER

The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai dealer, both diagnostic ran, both same problem. Abs control module going out, interior failure!! My car only has 80,000!! Yes, it 12 year old vehicle, has had routine maintenance and garage kept. This is a safety issue and should be taken care of by dealer.

NHTSA complaint #11724814 — an unverified report by a vehicle owner.

Louisville, KY

ELECTRICAL SYSTEM

The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai dealer, both diagnostic ran, both same problem. Abs control module going out, interior failure!! My car only has 80,000!! Yes, it 12 year old vehicle, has had routine maintenance and garage kept. This is a safety issue and should be taken care of by dealer.

NHTSA complaint #11724814 — an unverified report by a vehicle owner.

Louisville, KY

SERVICE BRAKES

The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai dealer, both diagnostic ran, both same problem. Abs control module going out, interior failure!! My car only has 80,000!! Yes, it 12 year old vehicle, has had routine maintenance and garage kept. This is a safety issue and should be taken care of by dealer.

NHTSA complaint #11724814 — an unverified report by a vehicle owner.

Sinton, TX

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11626457 — an unverified report by a vehicle owner.

Montgomery, AL

SERVICE BRAKES, HYDRAULIC

 The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11620363 — an unverified report by a vehicle owner.

at 85,000 miles Eveleth, MN

SERVICE BRAKES

The contact called on behalf of his wife who owns a 2014 Hyundai Azera. The contact's wife stated that while driving home at approximately 55 MPH, the brake pedal was depressed and felt abnormally soft. The failure progressed and the brake pedal was being depressed but the brakes hesitated to engage. The contact inspected the vehicle and discovered that underneath the center of the vehicle brake fluid was dripping, and the brake fluid reservoir was completely drained. The vehicle was not towed or taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number 23V651000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure. The approximate failure mileage was 85,000.

NHTSA complaint #11619963 — an unverified report by a vehicle owner.

El Paso, TX

SERVICE BRAKES

I received a letter from you regarding “Recall on the Anti-Lock Brake System” letter states:: Our records indicate that your vehicle is affected by this recall. So I contacted the Hyundai dealer here in El Paso, made an appointment, (which took 2wks) went to the appointment showed them the letter & was told they would call me. I never heard back from them, I called again & informed them I was calling about the ABS recall, I was told they had to order the part & would give me a call back, again never heard back from them. Sad to say they are the only Hyundai dealer here & they have refused to service my car. I have not made any more attempts to get the ABS fuse replaced due to the unsatisfactory customer service received from them “they just didn't care” My ? Is, how can you help me get this issue resolved. Thank you for hearing my complaint

NHTSA complaint #11618161 — an unverified report by a vehicle owner.

at 78,000 miles Delray Beach, FL

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the Air Bag warning light had been illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 78,000. VIN tool confirms parts not available.

NHTSA complaint #11610061 — an unverified report by a vehicle owner.

Naperville, IL

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to make the dealer aware of the issue, however; was unable to contact the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11600157 — an unverified report by a vehicle owner.

Ormond Beach, FL

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11592388 — an unverified report by a vehicle owner.

Laguna Niguel, CA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11589167 — an unverified report by a vehicle owner.

Columbus, OH

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11585154 — an unverified report by a vehicle owner.

Overland Park, KS

ELECTRICAL SYSTEM

Received recalled letter in mail for car almost 9 months ago. Hyundai has yet to issue fix. 9 months to fix a potential life threatening issue is ridiculous. To top things off we are told to continue driving the car even though it will eventually explode into a fireball of a mess after enough brake fluid leaks into electrical components. We have a 9 month old baby and the Hyundai Azera is considered our “family car”. Fix this asap! You’re putting families in danger. Either fix or supply families with a loaner car. Additionally, the advice from the car company is to leave car outside to avoid your house catching on fire. We are told to keep cars outside knowing these specific cars are theft liabilities.

NHTSA complaint #11580430 — an unverified report by a vehicle owner.

Overland Park, KS

ENGINE

Received recalled letter in mail for car almost 9 months ago. Hyundai has yet to issue fix. 9 months to fix a potential life threatening issue is ridiculous. To top things off we are told to continue driving the car even though it will eventually explode into a fireball of a mess after enough brake fluid leaks into electrical components. We have a 9 month old baby and the Hyundai Azera is considered our “family car”. Fix this asap! You’re putting families in danger. Either fix or supply families with a loaner car. Additionally, the advice from the car company is to leave car outside to avoid your house catching on fire. We are told to keep cars outside knowing these specific cars are theft liabilities.

NHTSA complaint #11580430 — an unverified report by a vehicle owner.

Overland Park, KS

SERVICE BRAKES

Received recalled letter in mail for car almost 9 months ago. Hyundai has yet to issue fix. 9 months to fix a potential life threatening issue is ridiculous. To top things off we are told to continue driving the car even though it will eventually explode into a fireball of a mess after enough brake fluid leaks into electrical components. We have a 9 month old baby and the Hyundai Azera is considered our “family car”. Fix this asap! You’re putting families in danger. Either fix or supply families with a loaner car. Additionally, the advice from the car company is to leave car outside to avoid your house catching on fire. We are told to keep cars outside knowing these specific cars are theft liabilities.

NHTSA complaint #11580430 — an unverified report by a vehicle owner.

Humble, TX

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11580138 — an unverified report by a vehicle owner.

Severna Park, MD

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11579449 — an unverified report by a vehicle owner.

Parrish, FL

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts are not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11579532 — an unverified report by a vehicle owner.

Lindenhurst, NY

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11576650 — an unverified report by a vehicle owner.

Raytown, MO

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11570617 — an unverified report by a vehicle owner.

Columbus, OH

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11566475 — an unverified report by a vehicle owner.

York, PA

SERVICE BRAKES

I received a recall requesting that, for safety reasons, I leave my car out of my garage and away from structures that can catch fire. I did so until recently when we began to experience winter weather. I am [XXX] and parking my car outside my garage, in my driveway which gets snow and ice, is a safety concern for me. Hyundai Corporate has not replied to three emails. I would like to get a rental car that I can park in my garage until Hyundai has fixed the recall. This should not be at my expense. Please advise. Sincerely, [XXX] , owner of car Please contact my daughter, [XXX] - [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11565540 — an unverified report by a vehicle owner.

Holbrook, NY

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11565075 — an unverified report by a vehicle owner.

Las Vegas, NV

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11562345 — an unverified report by a vehicle owner.