105 of the
995 complaints filed about the Hyundai Azera
are about the steering —
11% of everything owners reported.
The worst model year for it is 2012.
The contact owns a 2014 Hyundai Azera. The contact stated that while driving approximately 5 MPH uphill, the steering column suddenly locked up. The contact was able to pull into a parking lot. After restarting the vehicle, the Electronic Stability Control (ESC) warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to a local dealer, where it was diagnosed with a fractured steering column. The vehicle was not repaired because the replacement part was on back order. The contact stated that a mechanic attempted to move the vehicle, and the steering wheel locked. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
NHTSA complaint #11757717 — an unverified report by a vehicle owner.
The contact owns a 2007 Hyundai Azera. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There ws no warning light illuminated. The contact stated that the steering wheel intermittently felt very loose, with a loud clunking noise, and unexpectedly jerked. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. The VIN was not available.
NHTSA complaint #11709133 — an unverified report by a vehicle owner.
This is happened too many times even though in frequent and it is very unsafe when it happens on the open road as the steering will be completely unavailable most likely relative to the eps. No incident yet but that is only because I’m a good driver, but it sure is unsafe and scary and something needs to be done as I’ve read many online people having the same issue with this vehicle
NHTSA complaint #11629867 — an unverified report by a vehicle owner.
50 mph dry, clear and straight road, Right Rear control arm broke causing the rear wheel to become detached from the car and causing the car to careen into oncoming lane before correcting and landing in the right-hand ditch. Could have been a disaster and only by grace was this not a disaster for me and an unknown oncoming car. Event was witnessed by people in 2 other cars and they both stopped and gave their names.
NHTSA complaint #11567708 — an unverified report by a vehicle owner.
A few months ago the steering wheel of my car started to make noise like clicking at first but now it’s worst like clunk everytime there is irregularities in the road and I am afraid to drive it due to the thought that suddenly it become unable to steer it.
NHTSA complaint #11548821 — an unverified report by a vehicle owner.
Vehicle steering wheel started giving a lag feedback about 9 months to 1 year ago. About 5 weeks ago, started noticing loud metal noise when going over bump with steering wheel being rotated. Did some research to find similar issues on Azera and many Hyundai Sonata and other vehicles where steering wheel rubber coupler were worn out. Later also saw many complains here for this vehicle alone. I found no recall has been giving to the Azera, while it was giving to Sonata and others. Had to take it to a mechanic to replace it, which charged for 4 hours of labor, and <$10 of part. The rubber couple was indeed worn out.
NHTSA complaint #11547023 — an unverified report by a vehicle owner.
When traveling at speeds above 50 mph, my steering has a dead-spot, on-center. At this steering position when trying to keep the car straight on the road or highway, the steering wheel sticks and requires force to keep my car heading straight.
NHTSA complaint #11511422 — an unverified report by a vehicle owner.
Steering problem started with an annoying dead spot of approximately 1/2 inch on center and now has expanded to approximately 2" accompanied by severe rattling on rough surfaces. Checked this condition on U-Tube and found it to be caused by a crumbling steering coupler in the electric steering assist unit. This same coupler was recalled in most Hyundai models EXCEPT the Azura. I believe its failure to be as grave a safety concern as it was in other models and erodes my confidence in Hyundai and in an otherwise trouble-free vehicle.
NHTSA complaint #11500867 — an unverified report by a vehicle owner.
Clunking noise and shaking in the steering wheel. Initial research points to steering coupler which has been recalled on various other Hyundai models but not the Azera ( this is a frequent occurrence with Hyundai recalls since not as many Azeras were sold) The mechanic I took it to would not replace just the couple and quoted replacing the entire rack and pinion.
NHTSA complaint #11485584 — an unverified report by a vehicle owner.
2 months ago my car steering wheel started to make clunky noises which is due to the Flexible Steering Coupler and should be addressed as factory recall for the safety of everyone.
NHTSA complaint #11483925 — an unverified report by a vehicle owner.
The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 5 MPH and pulling into his driveway, there was a clunking noise coming from the steering column. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact researched online and found that there were complaints about the failure of the steering coupler. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.
NHTSA complaint #11483710 — an unverified report by a vehicle owner.
MDPS coupler failure similar to failure included in warranty extensions for Sonatas/Elantras. Since Azera is not part of the recall, I ended up paying for the repairs. Contacted HyundaiUSA and lodged a complaint (case number - 20194065). I was told that reimbursement will not be given. Hence bringing to your attention to get this resolved. Thanks! Bhuvaneswari
NHTSA complaint #11481078 — an unverified report by a vehicle owner.
The Azera uses the same part # for the Steering Coupler that was recalled on the Sonata and Elantra. This SAME part # is used in 3 other models which Hyundai did not recall and somehow was let off the hook for addressing. I have replaced one in a 2014 Santa Fe and 2013 Azera. I want to make sure the NHTSA is aware of the fact that the same part is used across multiple models, yet only 2 were recalled. This is unfair that we have to pay $400 for each car to replace a 5 dollar part that Hyundai has recalled. Below are the models and part numbers. Any help is greatly appreciated. Sonata, Elantra, Santa Fe, Azera, Veloster https://www.amazon.com/563152K000FFF-Flexible-Steering-Coupling-Veloster/dp/B07WSWHNCP
NHTSA complaint #11475831 — an unverified report by a vehicle owner.
Vibration and banging and shudder felt from the steering column when driving over uneven pavement. The effect was more pronounced at higher speeds > 50 MPH. A Certified mechanic found the steering coupler badly worn and was replaced.
NHTSA complaint #11475604 — an unverified report by a vehicle owner.
The contact owns a 2013 Hyundai Azera. The contact stated that while driving at various speeds, there was a clicking sound in the steering wheel while turning to the left or the right. The contact stated that the longer the vehicle was driven, the louder the sound got. The contact took the vehicle to a certified mechanic who stated that the failure was with the steering coupler. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the extended warranty. The approximate failure mileage was 61,000.
NHTSA complaint #11472596 — an unverified report by a vehicle owner.
The steering wheel coupler is defective. Steering became unstable. Rattle and shaking. It’s terrifying to drive and not know what’s wrong. Got told it was tires. Got told it was the alignment. Got told that it had something to do with the drive train.. too find out that it’s a $11 part.and to discover that Elantra and Sonata owners were notified but not Azera owners is just negligent behavior.
NHTSA complaint #11467178 — an unverified report by a vehicle owner.
The contact owns a 2013 Hyundai Azera. The contact stated while driving 60 MPH, the steering wheel started shuddering and was making an abnormal clicking sound. There were no warning lights illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring intermittently. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 66,000. The VIN was not available.
NHTSA complaint #11462468 — an unverified report by a vehicle owner.
The steering on this vehicle started to have some play in it, including some intense vibrating as I drove down the road. My analysis is that the coupler within the steering motor is made of a flimsy material that breaks down relatively easily. This issue has obviously become clear to Hyundai, as they have created an updated version of the coupler. However, the issue is serious enough that there are many people who have shared about it on forums/YouTube/etc., and is a legitimate danger to drivers, as complete failure of the part could result in failed steering while driving.
NHTSA complaint #11443967 — an unverified report by a vehicle owner.
I had to get the coupling replaced after my steering started knocking loudly about 5 to 6 months ago. Now I'm having problems with the crank shaft sensor.
NHTSA complaint #11441898 — an unverified report by a vehicle owner.
While driving, the steering became suddenly loose and nearly took me off the road. I was able to get the vehicle the short distance home, but the steering wheel now feels broken and detached. There was no warning. The passenger airbag light stays on all the time. I have found that both issues and parts are actually covered in other years, but not mine, which I have confirmed with a local dealer. With only 68800 miles, these should both be fully covered manufacturer repair since they are safety-related and there are numerous similar reports. There was no "crash" or "injury" per the questions below, BUT there should have been, and there was not, only because I was able to regain just enough control of the car to avoid a crash. If someone else was driving, it would most certainly have been a crash with injuries, possibly involving other vehicles if I didn't happen to be close to home and the only car around at the time. Based on my experience so far, I don't think I will be owning or buying any Hyundai products any time soon and will likely sell this one if I can get it repaired. It is sitting in my garage useless right now. I have now submitted a contact request to hyundaiusa.com asking for them to cover these repairs, and will update with their response.
NHTSA complaint #11433424 — an unverified report by a vehicle owner.