Hyundai Genesis Coupe transmission problems

POWER TRAIN

The differential mounting bolt on the passenger side (the only one on that side) backed out and broke causing that side of the differential to smack the bottom of the car and then sag on the passenger side after letting off the throttle. Once it dropped it made the car come to a compete stop fast. Luckily there was no accident. This exact issue has already been fixed previously under recall, due to this the dealership nor manufacturer is wanting to fix it under the recall again. My case number with hyundai [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11660908 — an unverified report by a vehicle owner.

POWER TRAIN

the abs light stays on no matter what ive tried resetting it and everything and it wont work, the electrical system in the car sometimes doesnt work properly this regarding the headlights and interior buttons, the transmission on the car since i have bought it has a really dangerous kick back on it in the transmission jolts the car really hard to the point its dangerous to drive on dry and rainy days because the tires will lose traction and i will have to get the traction back under control due to the kick back in this transmsion problem it has caused the engine to give out also.

NHTSA complaint #11557494 — an unverified report by a vehicle owner.

POWER TRAIN

Each time service was required my car had suddenly stopped running without any acceleration. The start engine button would not work. Each time car was towed to Serra Hyundai. At no time, was there any mentioning of needing a new engine or engine replacement. The service dates: 01/05/2023, 01/14/2023, and 04/14/2023. My last non acceleration occurred on night of June 4, 2023. It could have been tragic. I was accelerating to get on freeway heard a loud noise like something fell from up under car then vehicle just stopped and would not accelerate leaving me stranded and cars having to go around me. This could have been a terrible accident. I had car towed to Serra Hyundai. The services being quoted to me is a new engine with estimated cost $7900. I cannot afford that amount and I’m now without a car. However because I have kept maintenance program up on my car the service department submitted PA101761. Unfortunately, it was declined because warranty has expired. In more research, there has been a recall on 2013-2015 Genesis Coupe for the Powertrain, Engine and Suspension. Therefore, Hyundai is fully aware there is an engine issue. The National Highway Transportation and Safety Administration (NHTSA) has 149 complaints with the same engine powertrain issues. NHTSA ID# 11435981 dated October 8, 2021 had the exact same issues with vehicle and experience(s) as myself. Hyundai has issued a recall. Recall 135, NHTSA Campaign # 15V756000 and Technical Service Bulletin(TSA)#15-01-054. In my opinion, everything described in this recall and every issue I have is outlined in this campaign. I’m being told my car VIN was not included. There have been several complaints over the years for same issue this cannot be coincidental. A recall should be issued for automatic 2013-15 Genesis Coupe to include my Vin#. Most vehicles are at or approaching 10 years and warranty expired. I currently can’t afford new car and on fixed income, or $7900 new engine on 180,000 mile car.

NHTSA complaint #11527267 — an unverified report by a vehicle owner.

POWER TRAIN

Last December, 12/11/2021, my son and I traveled from Pittsburgh PA to Columbus Ohio so he could buy a used car from a dealer. It was a 2013 Hyundai Genesis Coupe. We spent a few hours at the dealership, I co-signed for him, and he drove back the Hyundai while I drove my own car. Nothing was disclosed to us that we would have questioned. After a few weeks or so of driving the car, a mechanic looked at his car and told us it had been modified. I asked someone who had the same car/year/model and he confirmed this. This modification is significant, in the drive train/engine/under the hood/exhaust rather than something visual, on the outside of the car. It not only sounds far too loud as compared to the exact same year/model but drives differently. The mechanic pointed out the modifications under the hood and told us it should have been obvious to the dealer. I even googled photos of what stock engines look like and mine is definitely different. So, my son never registered the car in PA, as he wasn't sure what to do with it. He drove it for a few months for roughly 5000 miles as he had no other forms of transportation. He's been using my car instead. We can't pay for a car that just sits. It’s still registered with the dealer. The car has just been sitting because we're not sure how safe it is. One of the modifications that wasn't disclosed was a performance kind of muffler/exhaust. It is so loud that the driver can't hear sirens and horns. Also, we didn't know who installed these items. The driver could be exposed to dangerous fumes. We tried working with the dealer to no avail. At this point, we'd just like to return the car and get our money back that we paid the bank.

NHTSA complaint #11499788 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while driving at various speeds, a whining noise was heard while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then taken to a local dealer, where it was repaired under Technical Service Bulletin #15-01-054 for Rear Differential Inspection; however, the contact stated that the failure recurred and that while he was stopped at a stop signal, the vehicle lost motive power, and he noticed that the driveshaft had become detached. The vehicle was inoperable and was first towed to the residence and then back to the local dealer. The vehicle remained at the dealer awaiting further diagnostic and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.

NHTSA complaint #11497407 — an unverified report by a vehicle owner.

POWER TRAIN

There are literally hundreds if not thousands of people with Hyundai vehicles with the 3.8 engine from 2010-2016 with blown engines because of rod bearing failures with anywhere from as low as 60,000 miles to 150,000 miles. How many have to fail and leave people stranded before somebody does something about it. My car engine failed at 116,000 and has been at the dealership a month already and their not doing [XXX] about it to fix it. It'll cost me and everyone else thousands of dollars. These 3.8 engines are just as likely to fail as all the Hyundai 2.0 engines that are currently being recalled. Somebody need ls to do something about it cuz I'd say there will be a lawsuit coming for Hyundai in the near future INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11445181 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE HESITATED AND LOST MOTIVE POWER. THE SPEEDOMETER SHOWED A DECREASED SPEED. THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #11311115 — an unverified report by a vehicle owner.

POWER TRAIN

SO I HAD BOUGHT MY GEN COUPE 25 DAYS BEFORE IT HAD BLOWN UP. WHEN PURCHASED I DID ALL THE REGULAR MAINTENANCE. 4,000 MILES LATER. THE ENGINE HAS OIL ISSUES AND DROPPED A CYLINDER AND BLEW THE ENGINE. I HAD FINANCED THE CAR AND NOW I'M STUCK WITH A BROKEN CAR AND EVERY SHOP WANTS TO CHARGE ME 10-15K FOR A NEW USED ENGINE. I'M LOST AND DON'T KNOW WHAT TO DO. IS THERE ANYONE ELSE DEALING WITH THE SAME ISSUES?

NHTSA complaint #11271128 — an unverified report by a vehicle owner.

POWER TRAIN

I FEEL LIKE THE TRANSITION ON THIS CAR IS A SAFETY HAZARD. IT LOCKS YOU OUT OF SECOND GEAR AT HIGH RPMS WHICH COULD BE DANGEROUS IN SOME SITUATIONS. ALSO FROM 5TH AND 6TH GEAR GRIND AND ARE HARD TO ACTUATE. A LOT OF PEOPLE ARE HAVING THIS PROBLEM.

NHTSA complaint #11115040 — an unverified report by a vehicle owner.

POWER TRAIN

AS IM COMING TO A COMPLETE STOP AT A STOP SIGN I ACCELERATE ONTO A BUSY HIGHWAY AND THE TRANSMISSION ACTED AS THOUGH IT DID NOT WANT TO ENGAGE AND THE MOTOR REVED UP AND CAUSED MY VEHICLE TO FISH TAIL. MY DAUGHTER AND I WERE IN THE VEHICLE.

NHTSA complaint #11082227 — an unverified report by a vehicle owner.

POWER TRAIN

CAR HAS A MANUAL 6 SPEED TRANSMISSION WHICH HAD BEEN REPLACED TWICE (ONCE UNDER WARRANTY FOR 5TH GEAR GRIND @ 45K MILES AND AGAIN AFTER FACTORY WARRANTY EXPIRED WITH < 30K ON NEW TRANSMISSION). I HAD TO PAY OVER $2K OUT OF POCKET FOR A NEW TRANSMISSION AS HYUNDAI WOULD NOT WARRANTY IT. THE 6SPD MANUAL TRANSMISSION IS AN EXTREMELY COMMON DEFECT FOR ALL GENESIS COUPE MODELS, WITH MANY OWNERS NEEDING TO REPLACE IT MORE THAN ONCE AND HYUNDAI WILL NOT DO ANYTHING ABOUT IT.

NHTSA complaint #11031575 — an unverified report by a vehicle owner.

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS COUPE. WHILE ACCELERATING FROM A STOP LIGHT, A LOUD, UNKNOWN NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STOPPED AND EXITED THE VEHICLE, AND NOTICED THAT THE DIFFERENTIAL DETACHED WITH ALL THE SCREWS ON THE GROUND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TWO WEEKS LATER, THE VEHICLE WAS TOWED TO THE KENDALL HYUNDAI DEALER (LOCATED AT 15895 S DIXIE HWY, MIAMI, FL 33157), BUT COULD NOT BE SERVICED BECAUSE A REPRESENTATIVE HAD TO INSPECT THE VEHICLE FIRST. THE CONTACT CALLED THE DEALER THREE WEEKS LATER AND WAS INFORMED THAT HE WOULD HAD TO PAY A DIAGNOSTIC AND REPAIR FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE VEHICLE STILL REMAINS AT KENDALL HYUNDAI. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD GET BACK TO HIM. NO FURTHER ASSISTANCE WAS PROVIDED. THE MANUFACTURER DID NOT GET BACK WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

NHTSA complaint #11015474 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS COUPE. WHILE THE CONTACT'S SON WAS STOPPED AT A STOP LIGHT, HE RELEASED THE CLUTCH AND A LOUD NOISE WAS HEARD. THE DRIVER EXITED THE VEHICLE AND NOTICED PARTS ON THE GROUND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO KENDALL HYUNDAI (15895 S DIXIE HWY, MIAMI, FL 33157 (855) 510-3093) WHERE IT WAS DIAGNOSED WITH A FRACTURED DIFFERENTIAL BOLT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLUTCH REPAIR AND THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V756000 (SUSPENSION, POWER TRAIN), BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER TWICE TO HAVE THE DIFFERENTIAL BOLT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

NHTSA complaint #11012906 — an unverified report by a vehicle owner.

POWER TRAIN

I BOUGHT THE CAR USED WITH 32,500 MILES. FROM DAY 1 THERE WAS A GRIND GOING INTO 5TH GEAR. THIS WAS A KNOWN PROBLEM, BUT NO TSB OR RECALL WAS EVER SENT OUT ABOUT IT. JUST A TSB TO CHANGE THE FLUID . AT 82,000 MILES THE 5TH GEAR SYNCHRO BROKE. I HAD TO BUY A USED TRANSMISSION FROM THE JUNK YARD AND HAD IT INSTALLED FOR $820 TOTAL INCLUDING THE TRANSMISSION, LABOR AND FLUID. WHY WOULD THEY CLAIM THEY HAVE A 10 YEAR/100,000 MILE POWERTRAIN WARRANTY, WHEN IT ONLY COVERS THE FIRST OWNER. AND WHY WOULD THEY KNOW ABOUT THE 5TH GEAR GRIND AND NOT DO ANYTHING ABOUT IT.

NHTSA complaint #10981101 — an unverified report by a vehicle owner.

POWER TRAIN

MANUAL TRANSMISSION GRINDS WHEN SHIFTING, SOMETIMES THE GEAR DOESN'T WANT TO GO IN AND YOU HAVE TO FORCE IT.. CAR HAS HAD THIS ISSUE SINCE THE FIRST WEEK I PURCHASED IT. CAR HAS 15,000 MILES.

NHTSA complaint #10980211 — an unverified report by a vehicle owner.

POWER TRAIN

FAULTY SYNCHROS - 6 SPEED MANUAL TRANSMISSION. SHIFTING INTO 3RD OR 4TH GEAR RESULTS IN A GRIND 9/10 TIMES. THE ORIGINAL TRANSMISSION HAS ALREADY BEEN REPLACED ONCE AND THE BRAND NEW OEM TRANSMISSION IS HAVING THE SAME SYMPTOMS ONLY 12 MILES LATER!

NHTSA complaint #10979885 — an unverified report by a vehicle owner.

POWER TRAIN

USERNAME - [XXX] LOCATION (I.E. CITY, STATE) - JACKSONVILLE, FL ENGINE/TRANS/TRIM - 2014 ULTIMATE MANUAL 3.8 GDI MILEAGE - 32K TO WHAT DEGREE IS THE PROBLEM? - EVERYTIME I FIRST DRIVE THE CAR THE TRANSMISSION HAS A GRIND SOUND FROM 2ND TO 3RD GEAR. THERE IS NOTHING SMOOTH ABOUT IT. ALSO WHEN I PUT IT ON 1ST GEAR WHILE PARKED, THERE IS A HEAVY CLUNK ON THE BACK OF THE CAR. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'),

NHTSA complaint #10956422 — an unverified report by a vehicle owner.

POWER TRAIN

I RECENTLY PURCHASED THIS CAR WITH ONLY 35000 MILES ON IT, AND THE 5TH GEAR HAD ALREADY BEEN GRINDING. ABSOLUTELY RIDICULOUS FOR A 2011 CAR TO HAVE TRANNY ISSUES THAT EARLY ON. I THEN TOOK IT TO HYUNDAI TO GET IT REPLACED UNDER WARRANTY AND THEY REPLACED IT. BUT THERE ARE 100S OF PAGES OF FORUMS THAT HAVE THE SAME ISSUE, NOW WITH ONLY 43000 MILES I CAN FEEL 5TH STARTING TO GRIND ON UPSHIFTS AGAIN... I DONT KNOW WHAT TO DO BECAUSE I DONT WANT TO REPLACE A TRANSMISSION EVERY YEAR.

NHTSA complaint #10948906 — an unverified report by a vehicle owner.