30 of the
164 complaints about the 2011 Hyundai Genesis are about the
braking system — 18% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
74,000 miles.
Noticed after driving my Hyundai genesis and once running for roughly 15-20 mins once the engine has warmed up I noticed a bounce feeling coming from the front end(I thought)and then noticed my speed dropped and when pressure was apply to the gas pedal it wouldn’t go, as the car slowed down by itself until it came to a complete stop I cutt the car off and began walking around to where I smelled something burning and then seen smoke coming from my front driver wheel to discover my brake had locked up for no reason. I left the car to cool down and returned to get it and luckily it was unlocked and was successful to drive it home(4min drive), a couple days later I had to take my son to school to where it did the exact same thing again, days later I had all braking replaced which failed to solve the issue. This has been happening for over 4 months now and has always been my daily driver and has always been upkept and never had any issues with my car until now. I’m a single parent with two children whom I have to take to school daily and pickup and this issue has already cost me a lot however I was made aware of this issue by a professional mechanic whom said my car has a current recall for this exact issue I’m having but my vin doesn’t show it even thought everything lines up!
NHTSA complaint #11758361 — an unverified report by a vehicle owner.
Fairland, IN
SERVICE BRAKES
The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and I’m terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.
NHTSA complaint #11558675 — an unverified report by a vehicle owner.
York, SC
SERVICE BRAKES
Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.
NHTSA complaint #11443955 — an unverified report by a vehicle owner.
at 145,000 milesFayetteville, GA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
IBRAKE FAILURE! HYDRAULIC MODULE ASSY FAILURE WAS DRIVING THE VEHICLE AND DURING THE DRIVE, MY BRAKE ALL OF A SUDDEN BECAME SOFT AND REQUIRED ME TO PUSH ALL THE WAY TO THE FLOOR TO STOP THE CAR. I BELIEVE IT'S REFERRED TO AS SPONGY BRAKES. I TOOK THE CAR TO AN INDEPENDENT MECHANIC SHOP AND THEY DIAGNOSED A FAULTY HYDRAULIC MODULE ASSEMBLY. I ALSO CALLED THE DEALER AND THEY MENTIONED THERE WAS A RECALL ON THE BRAKE FLUID DUE TO ITS POTENTIAL TO CAUSE CORROSION IN THE BRAKE SYSTEM. THE DEALER IS NOW QUOTING ME ~$3,400 TO REPAIR AND REPLACE THE HYDRAULIC MODULE ASSY. WOW!! I CALLED HYUNDAI USA AND THEY SAID SINCE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT COVER THE REPAIR, I INFORMED THEM OF THE RECALL ON FLUID AND THEY SAID IT DOES NOT COVER THE PARTS THAT WERE DAMAGED BY THE BAD FLUID. THIS IS UNFAIR AND EXCESSIVE BEHAVIOR ON THE PART HYUNDAI. CLEARLY THEY RECOGNIZED THE FLUID WAS DAMAGING BRAKE COMPONENTS BUT ARE UNWILLING TO COVER RELATED REPAIRS. THE BRAKES ON THIS CAR ARE AN ACCIDENT WAITING TO HAPPENING SINCE THE BRAKES ARE FAILING. I WOULD NOT BUY ANOTHER HYUNDAI VEHICLE KNOWING THEY WON'T COVER CRITICAL SAFETY COMPONENTS. OTHERS HAVE VOICED THE SAME ISSUE WITH NO SUPPORT FROM HYUNDAI.
NHTSA complaint #11330082 — an unverified report by a vehicle owner.
at 91,950 milesBedford, MA
SERVICE BRAKES
THE Z01 DIODE FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE WHEN THE BRAKE PEDAL IS PRESSED. THERE IS NO WARNING TO THE DRIVER THAT THIS FAILURE HAS OCCURRED. THIS IS A KNOWN ISSUE BY HYUNDAI. THEY RELEASED A TSB, TECHNICAL SERVICE BULLETIN 09-BE-023, CONCERNING THE ISSUE BUT THE SOLUTION IS TO REPLACE THE SAME DIODE WHEN IT HAS FAILED. NO IMPROVEMENTS HAVE BEEN MADE TO MAKE THE PART MORE RELIABLE. IT IS A SERIOUS SAFETY ISSUE AS THE DRIVER HAS NO INDICATION THAT THE BRAKE LIGHTS DO NOT WORK PUTTING THEM, PASSENGERS, AND OTHER DRIVERS AT RISK OF A SERIOUS REAR END COLLISION.
NHTSA complaint #11310407 — an unverified report by a vehicle owner.
at 58,000 milesArlington Heigts, ID
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY CAR AT 58000 MILES WHENEVER I BRAKE ON SLIPPERY SURFACE WHERE ABS IS ACTIVATED MY BRAKE PEDAL GOES NEARLY DOWN TO FLOOR. AND CONTINUOUS FOR DAYS GOING DOWN NEARLY TO FLOOR ON NORMAL BRAKING BEFORE BRAKE PEDAL COMES BACK UP TO NORMAL LEVEL AGAIN. THIS HAS HAPPENED NOW EVERY TIME ABS IS ACTIVATED. DEALER WANTS NEARLY $3000. TO REPLACE THE ABS.
NHTSA complaint #11298945 — an unverified report by a vehicle owner.
at 78,000 milesBirmingham, AL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MY BRAKE PEDAL IS GOING ALL THE WAY DOWN TO THE FLOOR IT USED TO DO IT EVERY ONCE IN A WHILE BUT NOW IT IS A CONSTANT THING. THE CAR DOES STOP BUT IT FEELS REALLY MUSHY, I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A MASTER BRAKE CYLINDER, HOWEVER AFTER READING ONLINE A LOT OFF PEOPLE HAVE THE SAME ISSUE AND REPLACING THE MASTER CYLINDER ISN'T THE PROBLEM
NHTSA complaint #11230440 — an unverified report by a vehicle owner.
at 98,000 milesPhoenix, AZ
SERVICE BRAKES
RECALL ON CAR BACK IN 2014 FOR BRAKE FAILURE. IMPROPER FLUID USED CAUSING ABS ASSIST MODULE TO FAIL RESULTING IN SOFT BREAK PEDAL. PURCHASED VEHICLE IN 2014 USED AND NEVER TOLD OF THIS ISSUE AFTER PURCHASING VEHICLE NOR NEVER SENT ANY INFO. ELECTRICAL PROBLEMS , DRIVE SEAT WONT RESPOND , WIND SHIELD WIPERS RANDOMLY TURNING ON . TAIL LIGHTS NOT WORKING ALSO ON RECALL. THIS NOTIFICATION ALSO NEVER SENT TO USE RESULTING IN THE VEHICLE BEING REAR ENDED LAST YEAR . PASSENGER SEAT HEAD REST DEPLOYED AND NOT DRIVERS. CAR WAS FIXED AND A COUPLE OF WEEKS AGO THE PASSENGER HEAD RESET DEPLOYED AGAIN HITTING MY DAUGHTER AND AT THE SAME EXPLODED AND CAME OF ITS FRAME LANDING IN THE BACK SEAT. HYUNDIA DEALER WONT DO ANYTHING OTHER THAN WHATS ON RECALL NOW.
NHTSA complaint #11208648 — an unverified report by a vehicle owner.
at 95,000 milesLincolnshire, ILCrash
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
ABS MODULE FAILED. BRAKE PEDAL GOES DOWN TO FLOOR TO STOP THE VEHICLE.
NHTSA complaint #11183707 — an unverified report by a vehicle owner.
at 97,000 milesMission Hills, CA
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
MY 2011 HYUNDAI GENESIS IS EXPERIENCING BRAKING FAILURE. I HAVE ALMOST HAD ACCIDENTS DUE TO MY CAR'S INABILITY TO COME TO A STOP IN A REASONABLE TIME, ESPECIALLY WHEN FOLLOWING VEHICLES THAT COME TO A SUDDEN STOP. THE PEDAL DEPRESSES ALMOST TO THE FLOOR AND IS VERY SPONGY. THE PROBLEM IS INTERMITTENT BUT CONSISTENT. I RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A RECALL RELATED TO THIS ISSUE, BUT FOR SOME REASON, HYUNDAI EXCLUDED MY VIN DESPITE IT FALLING WITHIN THE MANUFACTURE PERIOD OF HYUNDAI CARS EXPERIENCING THE ISSUE. I TOOK THE CAR TO THE HYUNDAI DEALERSHIP AND THEY DIAGNOSED A FAILED ABS SYSTEM, SPECIFICALLY STATING THAT THE INTERNAL SEALS OF THE HECU (ESC UNIT) WERE WORN CAUSING POOR SEALING. THIS MAY BE RELATED TO THE CORROSIVE BRAKE FLUID THAT THEY REPLACED FOR THEIR CAMPAIGN TL6. UNDER HYUNDAI'S RECALL CAMPAIGN 114, THE HECU SYSTEM SHOULD HAVE BEEN INSPECTED AND REPAIRED OR REPLACED IN ADDITION TO CHANGING THE FLUID. HYUNDAI MERELY REPLACED THE FLUID. THIS HAS CAUSED A DANGEROUS SITUATION WITH MY BRAKING SYSTEM THAT COULD HAVE BEEN AVOIDED.
NHTSA complaint #11165403 — an unverified report by a vehicle owner.
at 97,000 milesMission Hills, CA
SERVICE BRAKES
I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.
NHTSA complaint #11165624 — an unverified report by a vehicle owner.
at 97,000 milesMission Hills, CA
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.
NHTSA complaint #11165624 — an unverified report by a vehicle owner.
at 59,900 milesWarrington, PA
SERVICE BRAKES
STEERING IS EXTREMELY TIGHT AND DIFFICULT TO TURN. BRAKE FAILURE, HAD IT CHECKED OUT BY THE DEALER WHO "FIXED" IT, HOWEVER, THE PROBLEM CAME BACK ON AFTER 3 WEEKS.
NHTSA complaint #11154660 — an unverified report by a vehicle owner.
at 55,000 milesArlington, WA
PARKING BRAKE
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, THE ELECTRONIC PARKING BRAKE (EPB) INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE EPB FAILED TO RESPOND WHEN PROMPTED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO LEE EVERETT HYUNDAI OF EVERETT (7800 EVERGREEN WAY, EVERETT, WASHINGTON 98203). THE DEALER DIAGNOSED THAT THE EPB WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
NHTSA complaint #11112464 — an unverified report by a vehicle owner.
at 215,000 milesSouth Hill, VA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE MAKING A LEFT TURN AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE WENT ALL THE WAY TO THE FLOORBOARD BEFORE COMING TO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO WEST BROAD HYUNDAI LOCATED AT 8903 W BROAD ST RICHMOND VA 23294. THE DEALER STATED THE ELECTRIC HYDRAULIC AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 215,000.
NHTSA complaint #11052857 — an unverified report by a vehicle owner.
at 64,000 milesMidlothian, VA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
BRAKES ARE VERY MUSHY. OFTEN GOING TO FLOOR WITHOUT STOPPING. HAVE TO PUMP BRAKES TO STOP. DEALER SAYS THE HEC UNIT NEEDS TO BE REPLACED (PART IS $3500). THIS 2011 HYUNDAI GENESIS WAS BUILT IN DURING TIME FRAME OF EARLIER RECALL BECAUSE HYUNDAI WAS USING CORROSIVE BRAKE FLUID. EARLIER MODELS WERE RECALLED BUT MINE WAS NOT? WHY? NOW THAT 6 YEARS HAVE PASSED, THE CORROSIVE BRAKE FLUID IS NOW CAUSING LATER MODELS TO FAIL. ALL MODELS BUILT DURING THE TIME FRAME IN WHICH CORROSIVE BRAKE FLUID WAS USED SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPLACEMENT OF THE HEC UNIT ... NOT JUST THE BRAKE FLUID. ALL QUESTIONABLE VEHICLES SHOULD HAVE BEEN RECALLED IN THE FIRST RECALL.
NHTSA complaint #11048338 — an unverified report by a vehicle owner.
at 80,000 milesPhiladelphia, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
AFTER A BRAKE JOB, I TOOK THE CAR BACK TO SAY THAT THE PEDAL WAS GOING TO THE FLOOR. I WAS TOLD I HAD A LEAK IN THE MASTER CYLINDER. GOT THAT REPAIRED. AFTER HAVING THE MASTER CYLINDER REPAIRED, I AM NOW BEING TOLD I HAVE TO REPLACE THE HYDRAULIC ELECTRONIC CONTROL UNIT (ABS, HECU). DID SOME RESEARCH, AND SAW THAT THIS WAS A RECALL ISSUE FOR 48,000 GENESIS BETWEEN THE YEARS OF 2008 AND 2012. ISSUE SEEMS TO BE CAUSED BY BRAKE FLUID CORROSION. MY CAR WAS NOT PART OF THE RECALL. I REPORTED THE INITIAL ISSUE AT 64,000 MILES. CAR IS NOW AT 80,000. IT HAS BEEN SITTING AT THE DEALERSHIP BECAUSE IT HAD AN ENGINE REPLACED COVERED UNDER WARRANTY.
NHTSA complaint #11024255 — an unverified report by a vehicle owner.
Maineville, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHILE THE AUTOMOBILE IS IN MOTION THE BRAKE PEDAL IS MUSHY TO THE POINT THAT IT ALMOST REACHES DEAD BOTTOM BEFORE ENGAGING THE BRAKES. THIS HAPPENS BOTH ON THE HIGHWAY AND ON THE STREET NO MATTER THE SPEED. REPAIR SHOP STATES THAT ITS THE ABS HYDRAULIC MODULE IS DEFECTIVE. HYUNDAI DEALER STATES THAT IT IS FOR THE FLUID RECALL. IT IS NOT FIXING THE BRAKES.
NHTSA complaint #11023300 — an unverified report by a vehicle owner.
at 74,000 milesCharlotte, NC
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK A LONG TIME TO SLOW DOWN. THE VEHICLE WAS TAKEN TO LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/08/17*LJ
NHTSA complaint #10994542 — an unverified report by a vehicle owner.
at 46,000 milesGlassboro, NJ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKES FAILED EVEN WHEN THE PEDAL WAS DEPRESSED TO THE FLOOR. THE DEALER STATED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/30/17*LJ
NHTSA complaint #10946702 — an unverified report by a vehicle owner.
at 84,000 milesGastonia, NCCrash
SERVICE BRAKES
I WAS SITTING IN MY CAR WITH THE EMERGENCY BREAK ENGAGED WHEN MY CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. NO MATTER HOW HARD I TRIED I COULD NOT PUSH THE BREAK IN AND THE EMERGENCY BREAK WAS ON THE ENTIRE TIME. MY DOOR IS NOW CRUNCHED UP FROM ROLLING BACK INTO A TREE. IT WENT ALL THE WAY DOWN MY DRIVEWAY, ACROSS THE STREET AND INTO MY NEIGHBORS YARD BEFORE MY HUSBAND WAS ABLE TO GET IT TO STOP BY PUSHING THE BREAK PEDAL AS HARD AS HE COULD. I BRUISED MY SHOULDER TRYING TO GET OUT OF THE CAR WHILE IT WAS ROLLING AWAY.
NHTSA complaint #10864507 — an unverified report by a vehicle owner.
at 55,000 milesBuford, GA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS A INCREASED IN STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 13V489000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
NHTSA complaint #10864197 — an unverified report by a vehicle owner.
at 68,000 milesLOS Angeles, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 35 MPH MERGING INTO TRAFFIC, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED AND THE VEHICLE JUMPED A CURB. THERE WERE NO INJURIES. THE FRONT BUMPER AND FRONT AND REAR WHEELS WERE DAMAGED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10862240 — an unverified report by a vehicle owner.
at 78,000 milesInglewood, CACrash
SERVICE BRAKES
TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.
NHTSA complaint #10852083 — an unverified report by a vehicle owner.
at 63,000 milesRedondo Beach, CA
SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL WOULD BECOME SOFT WHILE DRIVING AND WOULD TRAVEL TO THE FLOOR WITH LITTLE TO NO STOPPING POWER. SEVERAL TIMES BOTH ON CITY STREETS AND FREEWAYS THE VEHICLE BECAME DIFFICULT TO SLOW OR STOP AND ALMOST RESULTED IN SEVERAL COLLISIONS. THE VEHICLE HAD BEEN RECALLED AND PREVIOUSLY SERVICED WITH NEW BRAKE FLUID PER NHTSA CAMPAIGN 13V489000. AT 59,000 MILES I HAD ALERTED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE BRAKE FAILURE. THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THE PROBLEM PERSISTED AND NOW THEY WERE ABLE TO REPRODUCE THE ISSUE. THE INTERMITTENT FAILURE OF THE BRAKE SYSTEM IS LIFE THREATENING AND NEEDS TO BE ADDRESSED. THEIR IS QUITE OBVIOUSLY DEGRADATION OF THE BRAKE SYSTEM COMPONENTS DUE TO THE ORIGINAL BRAKE FLUID NOT HAVING CORROSION INHIBITORS.
NHTSA complaint #10840468 — an unverified report by a vehicle owner.
at 25,000 milesCentreville, VACrash1 injured
SERVICE BRAKES
I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS!
NHTSA complaint #10651755 — an unverified report by a vehicle owner.
at 73,400 milesMckinney, TX
SERVICE BRAKES
TWICE IN LAST MONTH I WAS DRIVING IN TRAFFIC AND HAD A TOTAL LOSS OF BRAKES ALMOST HITTING THE CAR DIRECTLY IN FRONT OF ME. I PUSHED THE BRAKE PEDAL IN BOTH CASES TO THE FLOOR AND MY CAR WAS NOT STOPPING. I WAS ABLE TO GET THE CAR TO FINALLY SLOW DOWN AFTER PUSHING THE PETAL AGAINST THE FLOOR AS HARD AS I COULD. NEEDLESS TO SAY THIS WAS A VERY FRIGHTENING EXPERIENCE BOTH TIMES. I TOOK THE VEHICLE IN TO THE DEALERSHIP AFTER RECEIVING A RECALL NOTICE IN THE MAIL. I WAS TOLD THAT THEY REPLACED THE BRAKE FLUID PER THE 114 RECALL AND THAT THEY WERE ABLE TO REPRODUCE THE STOPPING ISSUE. THE DEALERSHIP STATED THAT THE ABS MODULE WAS NOT OPERATING PROPERLY AND THAT IT WAS GOING TO BE A $2200 FIX THAT I WAS RESPONSIBLE FOR PAYING FOR AND THAT THE RECALL DID NOT COVER THE REQUIRED PARTS AND LABOR AND THAT THE WARRANTY AND EXTENDED WARRANTY THAT I HAVE WOULD NOT COVER THE REPAIRS. IT SEEMS THEY ONLY REPLACED THE FLUID THAT WAS CAUSING THE ISSUE WITH THE MODULE, BUT WOULD NOT TAKE RESPONSIBILITY FOR REPLACING THE CRITICAL PARTS THAT THE BRAKE FLUID COMPROMISED. I CAN NOT AFFORD TO FIX THIS CAR AND AM BEING TREATED LIKE IT IS MY RESPONSIBILITY TO FIX THE ISSUE THEY CAUSED. I AM STILL DRIVING AN UNSAFE CAR BECAUSE I HAVE NO CHOICE. WHAT IS MY RECOURSE?
NHTSA complaint #10562441 — an unverified report by a vehicle owner.
Jacksonville, FL
SERVICE BRAKES
WHEN THE BRAKE ASSIST SYSTEM IS ACTIVE AND THE CAR WAS STOPPED IT WOULD NOT MOVE AN INCH. NOW THE VEHICLE INCHES FORWARD AND MAKES A VIBRATION SOUND UNTIL EVENTUALLY THE DISC BRAKES LOCK UP AND THE CAR STOPS ROLLING. I TOOK MY CAR TO HYUNDAI OF ORANGE PARK AND SHOWED THE SERVICE WRITER THE ISSUE. WHEN THE CAR WAS RETURNED, THEY SAID THERE WAS NO PROBLEM. SINCE THIS HAS NEVER OCCURRED UNTIL RECENTLY, AND I HAVE OWNED THE CAR FOR 3 YEARS, THERE IS DEFINITELY AN ISSUE.
NHTSA complaint #10552395 — an unverified report by a vehicle owner.
at 12,000 milesIrving, TX
SERVICE BRAKES
MY 2011 GENESIS SEDAN WITH 30,000 MILES HAD BRAKE LIGHTS FAIL 2 TIMES. I WOULD PRESS THE BRAKES AND NONE OF THE BRAKE LIGHTS WOULD COME ON. ON BOTH OCCASIONS, THE ISSUE WAS DUE TO A FAILED DIODE PER THE DEALERSHIP. I NOTICED THAT THERE IS A BRAKE LIGHT RECALL FROM HYUNDAI-KIA THAT I SAW IN THE NEWS TODAY. HOWEVER, THE ARTICLE SEEMED TO SUGGEST THAT IT ONLY COVERS THE GENESIS COUPE. HOWEVER, I CAN TELL YOU THAT I HAD SIMILAR ISSUES WITH THE GENESIS SEDAN AS WELL WITH THE DIODE FAILURE MENTIONED ABOVE. ON THE FIRST INCIDENT AROUND 10/2012, ANOTHER DRIVER ON THE ROAD ALERTED ME REGARDING THE ISSUE. THE SECOND TIME, AROUND 1/2013, I NOTICED IT ON THE DRIVEWAY.
NHTSA complaint #10505471 — an unverified report by a vehicle owner.
at 2,175 milesSAN Francisco, CACrash1 injured
SERVICE BRAKES, HYDRAULIC
ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN.
NHTSA complaint #10420792 — an unverified report by a vehicle owner.