23 of the 413 complaints about the 2015 Hyundai Genesis are about the braking system — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 38,000 miles.
23
Complaints
1
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
SERVICE BRAKES
UNKNOWN, The car lose electricity, shutting down by itself, when I press start engine, or when I shut down engine, recently car shuts off while I drive it on highway, it didn't start until I jump start it, also it shows lights of ABS, and brakes auto hold, cruise control not working.
NHTSA complaint #11740461 — an unverified report by a vehicle owner.
SERVICE BRAKES
After Hyundai performed a recall service on my vehicle, the radiator hose burst while I was driving on the highway, causing the engine to fail completely. Smoke came from the engine compartment, and I had to pull over immediately with my family to avoid a serious accident. Before the recall, the vehicle had no issues and ran perfectly for three months after purchase. The problem occurred only a few days after the recall service, which included work on the ABS module. Hyundai refused to take responsibility, even though this failure happened right after the recall repair. The dealership and manufacturer did not inspect the vehicle properly and made their decision based only on a phone conversation. This is a severe safety concern because the engine failed suddenly on the highway. I believe this failure is directly related to the recall work performed under NHTSA Recall #21V160000, which is still listed as incomplete on NHTSA records.
NHTSA complaint #11692472 — an unverified report by a vehicle owner.
SERVICE BRAKES
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11587885 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Genesis. The contact stated while driving through heavy rain, the ABS warning light intermittently appeared on the instrument panel. Recently, the contact stated that the ABS warning light remained illuminated upon starting the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) which was linked to the failure. The dealer and the manufacturer were notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 30,000.
NHTSA complaint #11554786 — an unverified report by a vehicle owner.
SERVICE BRAKES
There are multiple problem points with this vehicle that become apparent far earlier than they should including but not limited to 1: Starter Motor complete failure at 70k miles (affects every single 3.8 2015-2017 genesis sedan) 2: Sunroof front panel seal degradation 3: Shuddering driveshaft early into new ownership (also afflicts most of these vehicles) 4: BRAKE BOOSTER AND MASTER CYLINDER SUDDEN COMPLETE FAILURE 5: Oil Pressure sensor improper calibration All of these issues have been checked by multiple service centers at Hyundai/Genesis dealers, all of them confirming reluctantly that these issues affect all genesis models similar to mine. The braking issue is the worst, happens suddenly and at a random point in time, and costs thousands to fix. The starter motor failure is very common, and every dealer kept forcing me to replace meaningless parts until the car would no longer start and then they admitted it needed a new starter. The front panel between the sunroof and the windshield has rapidly degrading rubber seals, which will loudly shake and move around while driving. The driveshaft will shudder when the vehicle is cold and it’s sub 80° outside, even if the engine has warmed to operating temp. The oil pressure sensor rapidly breaks just months after the car is brand new, with it on average reading a much lower oil pressure than is actually being applied. All of these issues have been replicated, and only the faulty oil pressure sensor had a warning light, no light for the faulty brakes, starter, or driveshaft issues. The more I research into genesis, the more I realize that these issues happen just a couple thousand miles after new, and affect every single genesis model similar to mine.
NHTSA complaint #11520711 — an unverified report by a vehicle owner.
SERVICE BRAKES
theres multiple of vehicles like mines that are having the battery terminal issue. and when its loose it cause the car to shut of while at high speed causing the driver to loose power steering and brakes.
NHTSA complaint #11508464 — an unverified report by a vehicle owner.
SERVICE BRAKES
The brakes drag on the primarily on front passenger side and sounds like its cutting into the rotor. They've been replaced several times and after a few months the issue reappears. The issue can affect any of the of the four wheels. It's much worse during frequent braking, or 'stop and go traffic', and when it's warmer outside.
NHTSA complaint #11507129 — an unverified report by a vehicle owner.
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2015 Hyundai Genesis. The contact stated that while his girlfriend was driving 60 MPH there was an obstruction of a diesel tire on the road, which was unavoidable. As a result, the driver drove over it which caused the rack and pinion to fracture. The contact stated that the crash warning message displayed. The contact merged to the shoulder of the road and discovered the module 4 ABS system, interface to the power steering, and the dust front cover of the vehicle fractured due to the object on the roadway. The contact experienced a minor injury, but medical attention was not required. The vehicle was taken to an independent mechanic where it was diagnosed that the abs line and rack and pinion needed to be repaired. The vehicle was not repaired. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V160000 Components SERVICE BRAKES, HYDRAULIC. The VIN was included however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,130.
NHTSA complaint #11455863 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11443594 — an unverified report by a vehicle owner.
SERVICE BRAKES
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.
NHTSA complaint #11433388 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the vehicle would shake abnormally. The dealer was made aware of the failure but informed the contact that they were short staffed and could not schedule an appointment until a later date. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
NHTSA complaint #11427651 — an unverified report by a vehicle owner.
SERVICE BRAKES
The contact owns a 2015 Hyundai Genesis. The contact stated while operating the vehicle and lightly depressing the brake pedal, the vehicle would abruptly stop. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The approximate failure mileage was 38,000.
NHTSA complaint #11426822 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (SERVICE BRAKES, HYDRAULIC) however, the part to the recall repair was not available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11417944 — an unverified report by a vehicle owner.
SERVICE BRAKES
THE CONTACT OWNS A 2015 Hyundai GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 ( SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11417591 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11417418 — an unverified report by a vehicle owner.
SERVICE BRAKES
This issue has started with my car stalling out in a parking lot sitting idle. The car just turned off. I restarted the car and it turned off again. After this happened i have noticed turning my car on its slow - like the battery is dieing. I went to Hyundai to get a diagostic test and nothing came up and they could not duplicate the car turning over slowly. Since then my car is still slow to start - "sometimes" . NOW, I can go out and if I have to make several stops - it is garanteed to start slow and get stuck with the Auto Brake on - Which you can not release. I have a picture of the dashboard and a video of what happens when I drive - no RPM. This is causing me not to drive this car - I use to be a very happy Hyundai Genesis owner.
NHTSA complaint #11417482 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) FROM AN ONLINE SEARCH HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S NORTH PALM HYUNDAI (3703 NORTHLAKE BLVD, LAKE PARK, FL 33403) WAS MADE AWARE OF THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE, BUT WAS CONCERNED THAT THE VEHICLE MIGHT CATCH ON FIRE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11416305 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHAPMAN CHEVROLET (1717 E. BASELINE RD TEMPE, AZ 85283, (480)838-1234) WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE MID-MAY OF 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVALIBLE.
NHTSA complaint #11406108 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
REAR BRAKE LINES STABILIZER BAR IS RUBBING AGAINST THE BRAKE HOSES CREATING A HOLE IN LINES SERIOUS PROBLEMS
NHTSA complaint #11342821 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THIS IS A PUBLIC ANNOUNCEMENT!!! I HAVE A 2015 HYUNDAI GENESIS WITH ONLY 63K MILES ON IT. THE REAR BRAKE LINES BUSTED WITHOUT WARNING AND HYUNDAI REFUSES TO COVER REPAIR UNDER WARRANTY OR NOTIFY CONSUMERS THAT THE BRAKE LINES CAN FAIL WITHOUT WARNING!! THIS TO ME IS A MAJOR SAFETY ISSUE! THANK GOD I WAS NOT ON THE HIGHWAY! THEY'RE TELLING ME ITS DUE TO CORROSION AND THE WARRANTY IS 5 YEARS 60K MILES! ARE YOU KIDDING ME...IM AT 63K MILES! ALSO, WILL COST ME 4K BECAUSE THE WHOLE REAR END NEEDS TO BE DISASSEMBLED TO REPLACE BOTH BRAKE LINES!!! THIS IS DISGUSTING! BE WARNED! I WILL TAKE THIS TO THE PUBLIC NEWS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11323389 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.
NHTSA complaint #11030488 — an unverified report by a vehicle owner.
SERVICE BRAKES
THE CAR ENGINE WILL SPONTANEOUSLY STOP WHILE THE CAR IS IN MOTION. THIS CAUSES ME TO LOSE ALL POWER STEERING, BRAKES STABILITY CONTROL ETC. THIS HAS HAPPENED ON CITY STREET WHILE THE CAR WAS IN MOTION. THE CAR WAS MOVING FORWARD IN A RELATIVELY STRAIGHT LINE. IT HAS BEEN "FIXED" BUT NOT FIXED. IT IS AT THE DEALER FOR THE 2ND "FIX". THE 1ST "FIX"WAS 10/12/15. THE 2ND "FIX" BEGAN 10/27/15 & IS STILL UNDERWAY. THE CONSUMER STATED A DIAGNOSTIC REPORT FOUND 32 CODES. THE CONSUMER WAS PROVIDED A LOANER VEHICLE. UPDATED 10/25/2017
NHTSA complaint #10786828 — an unverified report by a vehicle owner.
SERVICE BRAKES
I OWNED THE CAR FOR 9 MONTHS AND NEVER HAD A PROBLEM IN THE RAIN. IT WAS RAINING AND MY CAR SAFETY LIGHTS STARTED FLASHING TELLING ME THAT FRONT COLLISION WARNING WAS NOT WORKING, LANE DEPARTURE WARNING WAS NOT WORKING, BLIND SPOT DETECTION WAS NOT WORKING. AND TO CHECK AEB SYSTEM. HYUNDAI TOLD ME THAT ALTHOUGH IT WORKED FINE FOR 9 MONTHS, THAT THE SAFETY FEATURES MAY NOT WORK IN THE RAIN
NHTSA complaint #10779555 — an unverified report by a vehicle owner.